Lived here for a decade! Building is great and maintenance quick. Most of the staff is great. I moved out before I got to see the new pool but I hear it's great! The views are amazing and units quiet. Very energy efficient. I barely needed the AC or heat on except for extreme weather. Balconies are huge. I only moved to be closer to work. Street and highway traffic is pretty bad but it's sandwiched between a major downtown street and the highway so it's to be expected. I'd move back fast if it wasn't so far from my job! read more

The Gentry's Landing - Balcony - Apartments Near Me - Saint Louis, Missouri

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Let me start by saying that Gentry's Landing does have some positives, but in my experience the negatives ultimately outweighed them. When I first moved in during the summer, many residents were friendly and seemed excited about building a sense of community, which initially made me hopeful that this would feel like home. However, as I began to socialize and spend more time around the building, I became increasingly concerned about the professionalism and conduct of certain individuals working behind the lobby desk. In my opinion, majority of their behavior came across as predatory and lacking appropriate self-control or social awareness, which made interactions uncomfortable. I also had concerns about the background and professionalism of some members of the maintenance and leasing staff. It often seemed as though individuals with questionable pasts were being placed in positions of responsibility within a building that markets itself as "luxury." While I believe people deserve second chances, I did not always feel confident in the competence or professionalism of the maintenance work being done inside residents' units. Another major issue was the cleanliness and general condition of the building's common areas. The hallways frequently had strong and unpleasant odors, including body odor, vomit, and marijuana, which created an uncomfortable living environment. Additionally, it often appeared that the leasing office was not particularly selective about who was allowed to live in the building. There were times when the environment and the individuals coming and going made both me and my friends feel unsafe. From my perspective, many concerns seemed to be overlooked or swept under the rug rather than properly addressed, which reflects broader issues with how the building is managed. Management leadership, particularly Julie, was especially disappointing. In my opinion, there was little effort to uphold higher standards when it came to staff professionalism, tenant oversight, or maintaining the building's overall cleanliness and appearance. Living at Gentry's Landing is ultimately a personal choice, but based on my experience, I would caution prospective residents to carefully consider whether the environment, management practices, and overall standards align with what they expect from a place to live. read more

I called to set up a walk through and request and application. The black lady I spoke with don't have the brain power to do her job. I asked her about the neighborhood and she said excuse me and hung up on me. I wouldn't move here if you paid me to. I advise everyone else to not even apply. there are plenty more apartments in St. Louis read more

Betty can be a bit rude. Blank stares, don't speak when you speak to her etc, makes you feel unwelcomed at times as if she doesn't like what she does. read more

Julie and the apartment complex refused to compensate me when they were aware of water being sprayed throughout the front of our complex which then iced over and I fell. They refused to put up any signs stating there was water in the front of the apartment complex despite their knowledge of it. They offered to pay for my emergency room visit and admitted wrongdoing, but were unwilling to pay me the modest damages I requested. read more

Just wanted to update my review since I've lived here over three years now - This is still a solid place to be, good pricing for Downtown, friendly front desk staff and quick maintenance. These days the main drawback is how often an elevator is broken, which leads to delays, and I know that annoys people. I very rarely have bugs in my apartment, which is amazing. They're very serious about treating for bugs on a regular basis. And anytime I make a maintenance request, they're there within a day or two and quickly fix any issues in a very professional way. The people who live here are generally friendly, young and old. Sometimes you can hear people if they're blasting music in their units, but the concrete in the walls does a lot to dampen the noise. Considering I live Downtown, I feel quite safe inside the building. I am so glad I decided to move in here, instead of CityPlace, which looks a bit shady. read more

Professional and efficient staff. Moving in using dedicated elevator helpful. Very clean smelling hallways. Very nice clean and modern fitness center in building. Ideal locale right across from the Arch national park and Lacledes Landing. Studio is very spacious with copious amounts of storage. We got non-remodeled unit and it was a cost decision-- get the remodeled if you can!!!!! They did place new carpet, paint and sink fixtures before we moved into unit. Not regretting our choice of The Gentrys Landing. M/Mrs Lazear read more

I have a lot of valuable feedback I'd like to share with current and prospective tenants. I want to preface this review by saying, I've had nothing but positive interactions with Gentrys staff and they're an incredible asset. All of the issues and problems unfortunately stem from the property manager, Julie McCann. While there are several shootings that often occur downtown, on 3/19/22, an active shooter was on Washington Avenue and managed to get on the promenade levels of Gentrys and Mansion House. Several eye witnesses confirmed they saw the suspect running across the promenade with a gun. The gunman even stopped and looked at several of the residents before continuing to run across our property. This was traumatic to the residents here for a variety of obvious reasons. When this issue was surfaced to Julie McCann by multiple residents, she denied and gaslit all of the eyewitnesses by saying since there were no cameras on the promenade, there was no "proof". Not only did she not even listen to her tenants, she didn't even *attempt* to come up with any potential solutions, like, ya know, possibly adding better cameras on the promenade level as well as better fencing around that level. I have truly never met such an apathetic landlord, and that is saying A LOT. To add insult to injury, she used dog whistle phrases to imply it was progressive tenants fault for the shootings downtown instead of focusing on concrete tangible action items she could implement to increase safety at Gentrys. The irony of shirking community responsibility while telling her tenants to vote the same way is not lost on me. Currently all we have is some plastic tape covering the gunshots on our front glass doors and empty lies from Julie. After giving her two weeks to talk to other residents and witnesses, I followed up with her again and she is still living in denial and refusing to implement any positive safety changes. I'm encouraging other friends and residents here to also leave feedback around the lack of action and ownership by Julie. Additionally, she's also trying to raise rent as crime increases downtown, and her proactivity decreases, so keep that in mind as well as you look at renewing leases or look to move in. It's quite honestly a shame, as the Arch views and actual housing office staff are a pleasure to interact with. read more

Love my studio apartment, which has a great view of the Arch. It's a pretty solid apartment building. I like the 24 hour business center, fitness center and laundry center. The staff is pretty nice and friendly too. Steve is excellent! read more

Great Place to call home. Lots of amazing views. Can't beat the rooftop pool. Very safe place to live!

Very quiet, nice neighbors, best view in the city, if you get an apartment on the South side. Very affordable.

We live in Hawaii and we needed to find a place for our son, who attends a university in Saint Louis. I looked online for places to rent and called many places to schedule an appointment or just to get more information. I called the Gentry's Landing and Christy (spelling? ) explained everything very thoroughly and something about the things she said made me feel so comfortable. We took our son to check this place out (amongst many other places) and he really liked it. Honestly at first he didn't even want to check it out since it was in downtown. But, when we went there he felt the same comfort that I felt on the phone. Christy gave us a walk through of the building and some tips that she really found useful when she lived there. They have a laundry room downstairs right next to the exercise room. That's perfect for our son. He can put a load in....workout for 30 mins and then put it in the dryer. The lobby attendant (Patricia) is nice and friendly. Steve is the manager, I believe, and he's a really cool and up-front guy. When we signed our contract he was very up front and blunt with our son (who's 19). Everyone in the building seems to be really nice. Most acknowledge you and say hi in the elevator, some struck up a little conversation. We feel very safe in this secured building and parking lot. They have all different lease agreements. They even offer to rent by the evening (starting at $100/night) and it'll have a full kitchen. Can't beat that for sure! Walking distance to Saint Louis Cardinals stadium! This is an amazing place! This building is pet friendly. They only charge a one time fee-NO monthly fee! read more

I like this apartment building. The leasing office was nice. Moving in was easy and the view is superior. Can't wait to try the roof top pool. Easy on to the highway. Sometimes quiet and efficient living. I recommend with reservations. Laundry facility uses these cards for payment which is nice. Two ok equipped gyms. One complaint is the strangeness of some tenants. It is a hodgepodge collection of oddities that include shut ins, personal hygiene issues, odd ethnic smells, some loud trust fund party freaks, and a tenant who apparently owns 1/2 of a whole floor. But there are also professionals and your average white guy too so take your pick right? The business center is more a hangout for people without cable or internet or just strange women who like to sprawl out on the couch and eat and consume the snacks out of the vending machines. You can expect lots of strange men walking the hallways on the promenade level shouting in foreign languages on their cells. The maintenance staff and office staff are nice but sometimes it feels more like we are in a dormitory with the threats to be evicted for this or that almost everywhere around the place. I sometimes wonder if the Mansion house isn't a bit more homogenous but I have a better view that they ever will so.... It certainly is an exercise in patience and tolerance here. But, their move in rates are reasonable and they allow Month to month leases for those of us who fear commitments. The tiny lobby is sort of a hang out sometimes for the oddities of the building who call this place home. But there is a dry cleaner and tailor in the building which is nice. Parking indoors is a plus but do not expect to be treated like a customer by the parking company. Their customer service is grossly lacking and their ability to take credit cards or cash for month parking is a hassle. Let's try to get into this century and clean up the disgusting office that I have to traipse into to pay my parking via paper check or money order. Who writes checks? What the heck is a money order? The ambient noise from the road and the hvac units is sometimes deafening. But it is occasionally broken up by the crackhead ranting or the spice freak coming unglued to the north of the building. Walking distance to arch and lots of dining. But I don't feel incredibly safe outside downstairs after dark or even walking my dogs on the lava rock stones on the promenade where yet another eviction threat waits if you are caught letting your dog on the mansion house grassy area. There are lots of empty dumpy offices and this huge abandoned junk filled stand alone building attached and the grounds keeping is sometimes less that perfect with overflowing butt containers, dog piss and shit everywhere outside and beer cans strewn about. I am not sure when the windows were last washed. Anywhere. Landscaping? Nope not here. They don't even need to mow grass so don't expect more than plastic plants at the entrance. My heart and my aesthetic sense longs for the gardens of the central west end. But here I sit. Dream on. read more

Unbelievably poor maintenance, aging facilities, unresponsive management. The building specializes in transient tenants, there's a constant turnover of month-to-month residents and the lobby is a mine-field of eccentric characters 'hanging out' at all hours. read more

My lease is about to end and there is no way I am renewing it, I hope this serves as a warning for people looking for apartments. Stay away from this place! Management does little to improve conditions and will try to get every penny out of you that they can. They did just put in new washers and dryers, but they raised the price to use them. Air circulation is poor, I have a neighbor who smokes so randomly through the day and night my apartment fills with cigarette smoke. For the price you'd be paying here you can easily get more for your buck elsewhere, heed my warning, stay away! read more

I stayed there for 5 years and things have changed a lot for better. Nice apartments, friendly staff, very safe, Self temperature control, Laundry service available for a nominal price, ok gym - not so great! A overall great place. I wish they had some play room for people indoor..! read more

This place falls squarely in the "you get what you pay for" category. I stayed a little over a year and that was enough. For the most part, the people who worked there were nice and I had no issues getting work orders completed. The immediate surrounding blocks are sketchy and don't have much foot traffic. The windows and HVAC units are old so my electric bills were through the roof just to keep the place livable, not even comfortable. Highway 70 runs right by and you can hear the constant hum of cars through the old windows. I lost a lot of sleep in the first couple months before I got used to it. Speaking of old, the appliances were probably older than me. Parking is a separate fee and you have to pay to use the laundry in the basement. The part that really left a sour taste in my mouth was that when I moved in, the apartment was filthy. Crumbs, dirt, and dead bugs from the previous tenant were everywhere. When I moved out, my mother and I spent an extra day making the place spotless and leaving it in much better condition than when I moved in. Even after that, they still only returned less than half of my deposit. read more