If I could give them 10 stars, I definitely would. Placing…read moremy Mom in a Retirement Community was a heart wrenching and very difficult decision. I want to say that making the choice to place Mom at The Remington Club was, in every possible way, made bearable and much easier with the guidance and help from the loving, compassionate, caring and hardworking staff. Not only is it a beautiful, clean and well-kept facility, you can see that the residents are very well taken care of and are very happy. I show up unannounced many times during the week and even on weekends and I walk in to Mom being loved on and she's kept clean, well-dressed and always beautiful. Most of all, I owe a special thank you to Marshall Spencer, Director of Transportation, who my words cannot begin to express all that he has meant to me and my family. Transportation services was a crucial deciding factor for us. If Mom wants to attend church services, or needs to go to her doctor's appts or just go on fun excursions, it's such a good feeling to be able to depend on Marshall to facilitate that for Mom. Whether it's a regularly scheduled trip or if she feels like getting out for a while, knowing we have someone like Marshall to deal with the driving services provides us peace of mind. Particularly as people age, they may deprive themselves of certain activities and enjoyments because they don't want to deal with nighttime driving, heavy traffic, unfamiliar directions, or the possibility the car breaking down. That's no way to live life - particularly in your golden years. He takes the hassle of driving off her hands. Please, if you need to send your loved one to a higher level of care try The Remington Club. You will not be disappointed. I owe them so much! It is also very affordable and the peace of mind is priceless!

ATTN: Carlos X Montaño, Jr., PsyD…read moreChief @ WINGS RECOVERY CENTER, CARLSBAD, CA: My experience at Wings Recovery Center -- Carlsbad, CA (Faraday Ave) I went into Wings Recovery expecting the "safe, professional program" Admissions promised me. What I got instead was a facility that treats clients like a revenue stream, not people. Staff conduct: Two front-desk staff -- Dani, and a coworker who wears blue scrubs "to look important" (her words, when I asked) -- raised their voices at me and told me to leave the facility. I then spent 3 hours outside in the heat arranging a Lyft and a last-minute hotel. While this was happening, I overheard them talking about me behind my back and scrolling their phones to shop online instead of attending to clients. Unlicensed staff, ignored medical needs: The CCTs supervising the housing unit are not licensed or certified. My documented conditions -- fibromyalgia, arthritis, severe insomnia, Hashimoto's thyroiditis, musculoskeletal issues -- along with my PCP's orders for Spravato care and knee injections, went completely unaddressed. I had no access to a dietitian despite my dietary restrictions and was essentially living on avocados, losing weight I didn't need to lose. Missing property, no HIPAA accountability: When I asked what would happen to my prescribed medications (prescribed by my own doctor, for use in my home state) since I wasn't allowed to take them with me, staff shrugged and told me they'd simply be destroyed. I left with multiple personal items missing -- two pairs of shoes, suitcase locks, toiletries, prescribed skin cream -- and was never given the property inventory I requested. Pressure tactics: After I fought for two days to be discharged, staff called my husband to try to talk me into staying. We didn't fall for it. The bottom line: Admissions promised reimbursement for my flights, hotels, and rideshares, plus restitution to my insurance (BCBS FEP). I'm still waiting. I have records of everything -- dates, costs, conversations. If you're considering treatment, look hard at a local IOP before you spend thousands of dollars and fly across the country for this. Do your research on Wings Recovery Carlsbad before you trust them with your care. #WingsRecovery #Carlsbad #PatientRights #MentalHealthAwareness #KnowBeforeYouGo #HIPPAA #HIPPAAVIOLATIONS #HIPAARIGHTS #CONSTITUTIONALRIGHTD A couple of practical notes: I left out the physical descriptions tied to the photos (tank top, etc.) -- for a public post, especially one identifying employees by name/appearance, that's the part most likely to trigger a defamation or harassment claim against you, not them, so it's the one place where restraint protects you rather than softening your story. If you do post the photos, consider whether your state requires consent to publish someone's image, since that varies. -SUSAN GORSKI Intake Date: July 15th 2026 Discharge By My Own Will Date: July 20th 2026. P.S. I look forward to getting reimbursed as PROMISED by anemployee in Admissions during our phone conversation on Thursday July 23rd 2026. I will be more than agreeable to send ANY AND ALL RECEIPTS of my Flights, Hotel Stays, Rideshares and more once I hear back from Wings Corporate Office, especially from WING'S CEO, Carlos X. Montaño.

Office experience, the gym, pool, movie theater, library, staff is very helpful and very nice…read moreremembered my name, services are great. No other building in La Jolla like the Pacific Regent. Thank you, Magnolia & John Veblen

After working here for 6 months, the management team became verbally abusive, ignored labor law…read moreviolations, ignored EO violation, abused power and targeted employees for termination that had showed any comments or spoke up against the the above matters. Favored family and friend employees and temp hires above permeant staff, to the point where temp hires and family employees were not reprimanded for tardiness, unexcused absences, physical/verbal altercations of profanity, breaking dishes and throwing trays in front of patrons and residents. Many residents have made complaints, but the management team continues to place blame elsewhere, stating "That's not happening here". Do not work here, worst mangers I've ever worked for.

Living at Belmont Village has brought so much joy and purpose to my life. At 88 years old, I feel…read moreincredibly fortunate to be part of such a caring and active community. One of my favorite responsibilities is running the library. Reading has always been one of my greatest passions, and caring for the library keeps my mind active while allowing me to share that love with others. The friendships I have made here are truly priceless. I enjoy sharing meals, attending activities, and spending time with people who have become like sisters to me. I also appreciate the many opportunities to stay healthy and active. My daily exercise classes, weekly balance class, Mahjong games, Texas Hold'em, Jeopardy, and Password sessions all keep both my body and mind engaged. I especially enjoy the wonderful outings and special events, like the Belmont Village Olympics, which create so many fun memories. To end each week, I look forward to Friday evening Shabbat services lead by my dear friend, Beryl Bosher, here at Belmont Village. Gathering with this special group of Jewish women and men provides comfort, friendship, and a meaningful way to begin the Sabbath together. Belmont Village has given me much more than a place to live. It has given me purpose, friendship, opportunities to stay healthy, and countless reasons to smile. At this stage of my life, those gifts are truly priceless, and I am deeply grateful to be part of such a caring and vibrant community. With gratitude, Carol T.

Deeply Disappointed with Belmont Village Sabre Springs…read more I'm very disappointed with the care and concern my mother received at Belmont Village Sabre Springs. She was often left waiting 30-40 minutes just to be taken to the dining room for meals -- a situation that happened frequently and caused her significant distress. Eventually, I had to purchase her an electric wheelchair just so she could get to meals on time. But the biggest disappointment came when I was informed -- without warning or any meaningful discussion -- that her monthly rate would jump from $5,950 to $6,370 and then suddenly to over $10,000 a month. I was told this was due to a "reassessment," which felt more like an excuse to justify a massive rate hike than a genuine evaluation of her needs. I attempted to speak with the Director, Tracy Knepple, about this unreasonable increase, but I was met with rudeness and unprofessionalism. I was treated with complete disregard and disrespect, despite being a concerned family member trying to advocate for my mother's care and well-being. As a result, I made the decision to move my mom to a new facility -- one where she is now thriving and no longer has to worry about inconsistent care or unexpected financial strain. I strongly urge anyone considering Belmont Village Sabre Springs to look very carefully at how they handle both care and communication. In our experience, they failed on both fronts.

I arrived at Ridgeview Health Center following a very invasive surgery and was immediately…read moreimpressed by the community. The facility is exceptionally clean, modern, and well-maintained, with a beautiful outdoor patio where I could enjoy fresh air and sunshine. There were also a variety of activities available, which helped make my recovery more enjoyable. The care I received from the nursing staff, physical and occupational therapists, wound care specialists, rehabilitation team, and dietary department was outstanding. Every staff member I interacted with was professional, compassionate, and took great pride in their work. They consistently went above and beyond to ensure I received the best possible care. I would highly recommend Ridgeview Health Center to my family and friends. The quality of care and dedication of the staff were truly exceptional and exceeded my expectations. Cathy K

4 months of care at Ridgeview was the worst experience ever. Made our very difficult time,…read moreactually horrific. Orders from ER not input into their system correctly. Call button for assistance wasn't working (and never checked) Lack of communication between the doctors and staff - caused a handful more "falls" that should have happened. More visits to the ER than anyone should have had. Doctors testing orders ignored, even asking over and over. Promises of "checking on my dad every 2 hours" were ignored and not ever implemented. 2 of us were there everyday and still could not get the quality of care and dignity that my dad deserved and needed. We were lied to daily and staffing numbers were under the mandated requirements. I would not put my worst enemy in Ridgeview. Be very vigilant before putting your loved one here.

Such a beautiful & peaceful community with so many activities to do. Shannel the events coordinator…read moreis absolutely amazing and so her assistant Ann.

Retirees and those of us just looking for a laidback place to chill.. Read on. We have only been…read morehere a short time. So far, this is a complete 180° from our previous place. It's quiet- it's clean, well maintained. Resort level landscaping. We enjoy walking this oasis and because it's 55+ there are benches you can stop and take a break if needed. Maybe you like to zip around this place like your pants are on fire ? You can do that too! I'll watch you zing by from my stop by the Bocci Ball, Horseshoes, Putting holes, and BBQs. Don't forget the 60' pool to swim and cabanas! This is an INDEPENDENT village (not a skilled care facility) with so many amenities! Salt water HEATED pool ? Check. Hot tubs always set on the right temp? Check. Movies? Art classes? Zumba? Water aerobics? Check. Check. Check. Check. Do you like holiday gatherings? Yep! Those too are included. So do as much, or as little interacting to your choosing. Randee (leasing) and Shanelle (activities director) and David (maintenance manager) are so welcoming and really take care of you. They work hard to make your new home a place you will want to stay. After all that said, we are on the young side of the 55+ age. We are realistic- and no place is absolutely perfect, but our little roomy casita is home; Not just a stop along the way. We looked for close to a year, almost bought a house twice, and explored ample beach communities, inland areas and desert towns. Casa Aldea is close to everything we wanted. And a 10-15 minute drive to LaJolla Cove ?? Sunset Cliffs, Mission Beach?? Sea World, Belmont Park, Fiesta Island?? Torrey Pines, Scripps Aquarium, The Gliderport? How about medical care? UCSD campus, offices and hospitals. One of the best places in San Diego ! It's hidden gem.

I called Remington Club because I was concerned about my relative who always calls me mid morning…read more I waited 6 minutes on the phone and no one answered at about 6:00 p.m. What if someone was having a heart attack? The food is terrible. There isn't a qualified chef. There is no chef preparing the food for the seniors. In the period of a month there was no water for a couple of days and then there was no hot water. Food is a highlight of the day for seniors. A lot of residents are leaving the Remington. There is a tremendous turnover in staff. A friend at Atria Senior place in La Jolla said four Remington residents moved to Atria because the food is fabulous because of the two chefs. How can the phone go unanswered? Why isn't there a real chef? Many nights they ran out of the items advertised for dinner. My relative said the ice cream is good. Worried about the Remington residents... A relative

The Remington Club used to have a great reputation. It has gone down hill and Five Star LLC., is…read morehaving real challenges, check their stock. The Remington Club needs a new director AGAIN. They can't seem to hold on to an Executive Director and I blame this on corporate management. They have run this property so far into the ground and they are either making bad hires, or not supporting the ED, probably both. They someone who actually cares and is interested in and respects the residents. If we knew then what we know now we would not have chosen this The Remington. They are getting a lot of competition in the area and they don't seem to be doing anything to step their service. It's sad really.The food, which is one of the most important things in very poor quality. I think the chef has no budget and they can't seem to hold on to chefs of dining staff either. The dining staff is for the most part great. Assisted Living is even worst. I would never have my mom in Assisted Living here. There are care staff that I think actually dislikes seniors. We know of a resident that has had ongoing bedsores. They don't respond in any acceptable timeframe when residents ring their call button. My parent has been there visiting and seen this first hand.

This facility is so much better than the corporate environment. My father was here only a short…read moretime but he was cared for with much love and respect. I would recommend this place to anyone looking for loving care of their family.

Look no further! This is NOT a corporate facility, it is a home and they love you and care for you…read morelike you are their family. This place literally brought my mom back to life after her broken hip at another facility. It is not fancy, it is clean, and loving, and the residents are cared for. End of life accommodations are difficult decisions to make, this place is solid. If you're not into the corporate model and spending money needlessly, go talk to Phillip. He is honest, kind, and runs a top notch facility for elderly.

Toured Nazareth House for my grandmother and had a great impression. The facility is spacious,…read moreclean, and well maintained. Staff were friendly and patient, and the residents looked well cared for. It felt like a warm, respectful environment.

Whatever you do do not bring your loved one to the Nazereth House it would be one of the biggest…read moremistakes of your life. There's so many more nicer places out in the beautiful city of San Diego. Do not bring your loved one here.

Our almost 98 old mom Eva passed away on 8/16/24 and we can' say enough of how the caregivers…read morehelped thru the transition process. My mom was there for 27 months and this was her home and it became part of our home. They were a family to her and loved her and we loved the staff for the personalized care and love they showed to Eva and to us. Thank you for all that you did. Thank you Jeffrey, Gladys, Genevieve and Gloria an all staff. Maria, Sue, Lisa, Janet and Ken

Harborview Senior Assisted Living exceeded my expectations…read more After an increasing number of falls and associated hospitalizations, I was no longer able to care for my 91 year old mother at my home. She didn't want to have to move into an institution and I didn't want her in one either. However I also didn't want her in a place so small there wasn't activities and stimulation. I'm so happy that with the help of a placement guide we found HarborView. It's a beautiful mansion with manicured gardens set on a hill overlooking the stunning San Diego Bay that has 30 residents, a full staff and daily activities. After moving in we quickly found out that the staff is what really makes this place special. They are loving, attentive, respectful, courteous, caring and fun. There are always lots of smiles, laughter and music to enjoy as well as good food and the highest quality of care. I cannot recommend this place more. HarborView Senior Assisted Living was truly an answer to our prayers. It was the perfect place for my beloved mother's final days. It is a beautiful loving caring home, not an institution. She has left us now, but she was both blessed and enriched by the love and care she received from their wonderful staff. I, and all of our family, was blessed by them as well. Thank you HarborView.

Extremely disappointed in the Care a family member received in Memory Care. There are a few caring…read moreand competent caregivers, (Julia and Vicki bring two of them), but majority seemed untrained to work with Dementia residents. Most likely they are overworked and underpaid as well. Medication mistakes are common and residents are not cared for with the level of care you are promised when you tour. Low Staff to Resident ratio with high turnover of staff and residents. This is the 3rd Executive Director in three years. Complaints are not taken seriously with little to no follow up. If you care for your loved one then this is not the place for them. If you put your loved one here you will regret it.

Amazing staff and leadership. Clean and very friendly atmosphere with the caring and compassionate…read morestaff. It is always great to work with the Med techs and memory care director Cristina.