I walked in on the Jefferson Rd location. Never have done this before- they were so kind and…read morewelcoming. Never thought I'd walk away with so much money. Thank you.

Very fair and great customer service. They gave the best price for my scrap gold. I have been there…read moretwice within a month! Thank you?

Such wonderful people to deal with! Will definetly return . Thank you so much for fixing my…read moregrandsons watch !

If there was an option to give more than five stars I absolutely would. The other day I called the…read morestore looking for an appointment for someone to come to my home to look at the items that I wanted to sell into my surprise Frank the owner answered the phone and made time in his day to come out to my home that seem very day. Frank was professional, kind, courteous, honest and his prices were very fair. If you are looking to buy and/or sell items, the Webster Jewelry Coin and Exchange is the place to go for the most best honest service. Frank's staff is just as professional, kind, courteous, honest and fair as he is. Make some time to check out this fabulous business!! My name is Lisa and I'm a Mom of 6 kids and they are going to check out his business too!!!!

Amazing business. Treat their customers with respect. Went in to get ammo and they treated me…read morewithout most respect. I bought rifles, shotguns, and everything else from them with no issues at all they have a good selection of ammo and more guns than most gun stores in the area I went to high school with the guy that owns it and I'm very good friends with them and I frequent the place often Very happy with the sales and service from Eastside traders thank you very much Nick.

Buyer beware! Like a…read morelot of people I looked to purchase a shotgun as the Pandemic was stoking fears and my wife and I are 2nd Amendment supporters. Sales folks were very nice to us. Not knowing much about guns we were steered to what looked like a decent Ithaca pump 12G. Paid asking price - no bargaining at this time as it was a sellers market. With COVID situation it was about 3 months until we could take a firearms course elsewhere. Upon taking the lesson we learned more about our purchase. It has a left handed safety - both my wife and I are right handed and salesperson guiding us failed to mention this. Other annoyances include: After market sight - instructor said that's usually from damaged original - replacement is aluminum unlike original. Stock and forearm are from different eras. Rusty mechanism - can probably fix with aggressive cleaning. The biggest issue is left handed safety! It detracts from value - small market - and is inappropriate for my wife and I to use safely. Gave them chance to "make it right" and got response below. I realize my feedback to them was over 3 months later but that is because of above and fact that they failed to inform us up front - made it clear we were beginners. See last sentence. Not a response a reputable company should be giving. Fair market price on Ithaca's are $500. That has an after market riot barrel on it police used. That's a plus for home defense. On top of it we don't force anyone to buy anything and you were fortunate to get anything. Older guns have after market stocks and front grips changed all the time when there 70 years old. Now it's 4 months later and all sales are final. People are desperate for a firearm right now you could probably get more for it. Ithaca featherlights 37 are one of the most well known shotguns out there and Your insinuating a threat against us. If we were like other shops and marked them up to 800 from situation I could understand but that fair market value no matter who you talked to. Another one threat like that and they're will be a reaction.

Accepted stolen property. Would not return to owner (even with proof) without filing a police…read morereport. Police were not interested(paid off?) so they sold property they knew was stolen. Only go here if you have no scruples about buying stolen property.

Promotes false advertising!! Got there at 6:30 to pawn something and they wouldn't let me in and…read moredoors were locked! But yet the store hours say they close at 6:45!!! We're not talking closing a few mins early this is 15 mins and obviously closed earlier then that cus they were already closed at 6:30... Now what if I would of came from somewhere far out to get there bfor they closed, I would of wasted my time and gas bcus they wanna be lazy and can't stay open till the time they promote.. horrible business ethic, won't waste my time the again..

liars and scammer! last Saturday I went in looking for a gold chain for my daughter for…read moreChristmas. I found the perfect one. the guy weighted it out, and gave a price. but said if I paid cash, I could get it for $185. cool. But they were closing early for a Christmas party. come back on Monday. I went back today, Monday. Both guys from sat. where working. they guy who showed me the neckless was helping someone, so the other guy from the side come over and pulled the neckless for me. okay great, lets do this, he weighted it out, and said it will be $350. I said no, if I paid cash, and pointed to the guy next to him, it was .185. and that's what I have. then he went on about I cant get their credit card, no I was told how much on sat. this was 14k gold 18in chain, thin with a small Dimond charm. I really wanted this neckless, it was simple but elegant. I asked if he could take the charm and put it on a similar chain. on a 10k 12 in chain with the charm they said they could do $220. that would be the cash price. I brought in a few pieces of jewelry I never wore or don't ware anymore. to trade in on the neckless to lower the cash price. another guy who was sitting in the front by the door, started to look at everything, pulled out his testing gun. tested the earrings first, and said they weren't real. tested the neckless said the charm was real silver not the chain, a neckless bought from the jewelry store. said the other neckless was also not real. even though you clearly see the little tag and stamp on the tag, then said the tag may be real, but not the neckless. since when do they add stamped tags to fake jewelry. then proceeded to say if you really want to get rid of it, Ill give you $5. I know they are real, I cant wear fake anything or i brake out, and second, I was at another jewelry store exchange who also tested everything and said they were all real, but being silver they would only pay so much. so I pulled out a gold ring just to see what he would say. at least he knew it was 10k gold. and offered $15 for it. so I purposely said well the other store is more honest Ill go back to them. with all this, both men in the front were, belittling. talking down to me and rude. big boy who looked at the jewelry was belittling me for my disability. example while looking at the jewelry I said I should of brought my tv in, since I don't use it anymore, my son went and bought a new one. told bring it in ill look at it, I told him I cant lift it, well if you cant lift it, I don't want the old shit, throw it out I said no I have back problems 5 surgeries still recovering from the last one, he laugh and mumbled and spoke Spanish to someone next to him. said I have back problems and I can lift it, they make the tv so light now. well goodie for you. Before my injury I used to frequent this place and they would work out deals with people. Now I wont go back there, He lied and tried to say my jewelry was a fake. but he would take it off my hands for $5. inflation is crazy in here, just over night a neckless went up in price and down in size and karats. I m sad and divested about not getting the neckless, they out right tried to scam me then basically try and steal my Jewelry. I don't live down the street anymore, and traveled 40 minutes just for this neckless for them to try and scam me and belittle me through out the whole process. I wont every go back there. Ill go further down the rd. where the people are honest and don't change the pricing the next day.

Miss them on EBay Are they on another site Let me know because I enjoyed buying from them.read more

Dealt with both the irondequoit and Henrietta location and they are some great people! Fair prices…read moreand always give a little insight on the industry. Can't go wrong with either location, irondequoit has a wider array of silver to buy if you're looking more random pieces.

My husband bought my engagement ring from a referral from a dear friend from MJ Gabel. I get so…read moremany compliments on it. I love they listened to my husband on what I was looking for. We went back for the wedding ring together and they had a perfect match. I periodically go back to have them cleaned. Here is a picture of the before and after from them cleaning them. Anne is so friendly and her attention to detail is outstanding. They give you their undivided attention. I fully recommend them.

MJ Gabel helped grade, appraise, and sell my loose diamond. Anne in particular was so helpful and…read moreher knowledge instantly made me think I was making the right choice. I would HIGHLY recommend using them, true professionals!

After shopping around I found Rochester gold and diamond to be the most fare. I got a great price…read moreand the place is clean and located in a safe neighborhood. Parking was annoying but I didnt realize they had a huge lot behind them by the house of guitars. Owner went out of his way to make sure I left happy which i think is a lost quality in todays marketplace. A++++ and if I find anymore diamonds or gold I'll be sure to visit them again.

Rochester pawn and gold is the best pawn shop in Rochester by far. They always pay the best price…read morefor gold, and the staff is friendly and helpful. Always my first choice, highy recommend visiting,

Top notch service! Staff were great here. I came here right…read moreat 10am when the store opened to get 2 watch batteries replaced. They told me it would be done by 12 noon and sure enough I got a text saying they were done before that time. About $10.95 to replace one watch battery which was a decent price. I also wanted to get a watch band replaced and they told me to the appropriate measurements so I could get it replaced. They also sell comic books and used video games for the nerd lovers too!

I lost one of my gold hoops and I had 2 gold naval rings that I have not worn in years, so I…read moredecided to stop in here. It was very welcoming. I had Jeff who helped me and he was super nice and helpful. I def recommend this place and if I ever need to sell gold again, I will be back!!bi found my other earring and sold it here with Mark and Rick was helpful as well! So happy with this place!!

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.