I lost one of my gold hoops and I had 2 gold naval rings that I have not worn in years, so I…read moredecided to stop in here. It was very welcoming. I had Jeff who helped me and he was super nice and helpful. I def recommend this place and if I ever need to sell gold again, I will be back!!bi found my other earring and sold it here with Mark and Rick was helpful as well! So happy with this place!!

Absolutely a wonderful experience. The gentlemen that helped my wife and me were very professional…read more I had a nice feeling of trust when dealing with them. They took their time with and were very patient. I highly recommend them to anyone looking to buy or sell. Thank you for a wonderful experience!

George is the best in the business. He can do anything. He is the Jewelers jeweler. Been going over…read more30 years.

I was looking for a place to get a bracelet and necklace engraved and Trilliant Jewelers was highly…read morerecommended. I did not want want to go to a big chain jeweler. The place is set back in a strip mall with plenty of parking. The store is small but cute. They have a handful of counters with jewelry. I have a Tiffany's bracelet that was engraved over a decade ago that had faded. The nice lady help me decided on the font of the bracelet. I also have a Tiffany's necklace I wanted to have a pawprint engraved. Unfortunately they can only do letters and numbers when engraving. She did show me that I can get jewelry etched on in. In the end I decided on a singular letter for the necklace. The pieces I brought in were small and dainty. I was called a week later when it was all done. The pieces came out beautifully. I am so happy with the results. It was only $15, so affordable. I highly recommend Trilliant Jewelers.

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.

Really disappointed. I purchased my wife's engagement ring from Heritage in 2010. Vince was such a…read morepleasure to work with that I returned to purchase the matching band shortly after. We were told that since we purchased the rings there that they were under warranty as long as we had them cleaned and inspected every 6 months, but were never given any paperwork on this warranty (I guess this is where we went wrong). We have been getting the cleanings and inspections as we were advised to do and no one has asked us for warranty paperwork. We had the rings resized and soldered together in July of 2016. A small diamond in the setting fell out so we brought the ring in for repair in early January 2017. We were told that we needed to bring something in showing that the ring was cleaned and inspected in the last 6 months. So, we brought in our receipt from the resizing and soldering. Tim told us that this was not the correct paperwork and that we should have a pamphlet where they sign each time the ring is cleaned and inspected. I asked if I could have the pamphlet to get signed for future cleanings to make sure there is no issue on the future and Tim just kept saying that our ring isn't warrantied. At the end of our discussion we were given the ring and not charged for the service of replacing the stone and Tim said he would look into putting the warranty paperwork together and we could return a week later to pick it up. A week later I stopped by the store to see if the paperwork was ready and I was told Tim was on vacation for the week and the paperwork was not prepared for me (I'm guessing he probably knew he would be on vacation all week when he told me to pick up the paperwork this week). I was annoyed, but I was patient and just called the following week. When I spoke with Tim on the phone he told me that he would not be giving me the paperwork. He also explained that they warranty their rings now, but didn't do that at the time I purchased the ring. This whole experience left me feeling quite perturbed that I had been jerked around by Tim for a couple weeks. I was also disappointed to find that the warranty that I thought I was purchasing along with my ring by going to a local jeweler was non existent. I raved about Heritage since the day I bought my wife's engagement ring. This will no longer be the case for this jewelry store that doesn't plan to take care of an old customer in the future.

If you enjoy high pressure sales situations on poor selections that are way overpriced by all means…read morego here!

I took in two items of great sentimental value to me. I worried about leaving both (a ring and…read morenecklace) over night. They took wonderful care of them. I can't even tell the ring was sized up. The necklace, which had snapped has been repaired flawlessly. And, all work was done at a reasonable price. Thank you.

Believe it or not. I went back to the same store to get more. They did move and it's different in…read morelook but same quality and same amazing staff. 251 Greece ridge center Dr instead 354 Greece ridge center Dr. Thank you Mimi and Haidy for your help to pick a suitable and affordable pieceS. Yes, I got three pieces this time.

I think that many of us, men anyway, have a certain level of anxiety, when entering a jewelry…read morestore. I recently decided to get my girl a somewhat significant sparkly gift and embarked on a quest to find the perfect thing. Charisma was the first store that I went to and, after visiting several others, both large and small, I returned to Charisma to make it the last. Hali did a wonderful job helping me understand the options and find the perfect combination of stone and setting... At a more reasonable price than the other stores that I visited. She made the process enjoyable. Charisma also offered a trade in on a (possibly cursed) wedding set that exceeded the best competitive offer by about 40%. If you're making a major shiny thing purchase I definitely recommend shopping around... But make Charisma you first stop because I'm guessing that you might return to make it your last stop as well.

When it comes to finding an honest jewelry store where you can buy quality diamond rings look no…read morefurther than Charisma Jewelers! Thank you for a great selection of diamond rings and staff that is almost as excited as you are to find that just right ring!! I love all the rings that I have purchased at Charisma Jewelers and I love coming in and bringing my daughter and grand daughter when they are thinking of getting a ring for themselves. Thank you Hallie and Lisa for your advice on my latest purchase!

I have had several pieces of jewelry repaired (engagement ring, necklace and bracelet) and it was…read moredone expertly and flawlessly. They were not easy repairs and they look brand new. I can't recommend them enough. There's also a beautiful selection of items in the store.

Dennis is great to work with, and I've used his services for years now. He's one of the very few…read morepeople in this area who will deal with silver when it comes to repairs or custom work. He's very knowledgeable about gems and stones, and I have had him make me several pieces of custom jewelry. He does great quality work and will give you an honest opinion about what will work and what won't. His prices are very reasonable. His wife creates nice quality beaded jewelry, showcased in the shop as well.

The best store in rochester , they have alot of defrent design and price is very good…read more I love them

Greet store jewelry . They have every thing you need . And is the best customer service ever . You…read morecan fix and repair in the same day