If I could give this store a negative star I would. I was denied the ability to purchase sandals by…read moreKelsey because the shoes did not have a box. Also Ruby is extremely condescending. Imagine not being able to purchase shoes at a shoe store. Weird.

I needed some cowboy boots and saw some online at DSW and decided to check them out in store…read more Customer service is great. I tried on a few pairs and different sizes, and the staff was very helpful. The boots are great and super comfy! And I didn't have to spend too much for them. This store location is in a great spot, near a total wine, petsmart, big lots, and a few other places. It's also not too busy, so you can get in and out and shop in peace!

Though I haven't had an occasion to shop, the service here yet, the staff goes out of their way to…read moreassist with local athletic related events and are very welcoming.

Excellent customer service! I was on the hunt for the Nike Vroom Plus and this location was the…read moreonly one that had them in my size. I called to ask them to hold as I was on my way. These have become my favorite shoes and I wore them in a races and they are heaven sent! So comfortable and I love the vibrant pink. I'm always getting a compliment by when I wear them. Thank you to the Carrboro location for your amazing customer service and for holding this shoe.

Clearly a shop catering only to older women, I went in to browse and was ignored by all three women…read moreemployed there. Then, when I went to browse the dresses and sales in the back, I was followed by one of the older women mentioned earlier. Finally, I purchased one small item and walked to the counter, but I was not greeted and was basically ignored until she said, 'Put your card there.' This was the worst service experience in Carrboro, with a limited selection and overpriced items.

Poor experience. They were having a sale so busy but staff was dismissive and i was told i was too…read morebig.. I am not. 150 lbs and 5 10.. but even if i was , not very nice.

This discount Nordstrom Rack store is very close to the mall which has a Nordstrom. Love the value…read moreyou can find at Nordstrom Rack. I enjoy browsing the shoe, handbags, sunglasses and clothing items. This store generally has a bigger selection of designer sunglasses than some other Rack stores.

After hearing my wife talk about the store, I was very excited to go shopping. It was a huge…read moreletdown! The prices were still very expensive, and the selection was haphazard. It's like an overpriced TJ Maxx.

I'm sorry to say that i will not be returning to this store. I have tried twice in the past year…read moreand the service is mediocre, and the selection is terrible. The reason I go to comfortable shoe stores is because I have large feet, wide feet, plantar fasciitis, and bunions. If I knew what brands and sizes were going to fit me, I'd order online. The problem is that ordering online often leads to frustration because of all the returns I have to do. I got there as soon as they opened one Saturday morning. I was the only customer in the store. It was not busy. I thought coming in to a small store with an actual service associate might introduce me to brands I hadn't tried, as well as illuminating me as to what felt good and fit. No. This is the kind of place where if you say "I'm a 10 and a half wide, and I like these plain black ones because I want to wear them to the office" they will come back out and say "we didn't have your size but here's a 9 narrow in brown with rhinestones." They actually have very few wide options at all. I guess they're used to customers who are not informed, but let me just say I am an elder millennial who has struggled with finding shoes since I was in middle school (so umm for 28 years). This isn't my first rodeo. I have the internet. I do my research. I also realize that the shoes that I will be comfortable in all day long are going to cost me over $100 a pair; I get that and I am prepared. But I felt like the rep was not interested in making a sale. At the tail end of my visit I decided I felt bad for wasting any of the rep's time (why? not sure), so I decided I'd grab a pair of the Birkenstock Eva Arizonas in black since I wore my last pair out and was due for a replacement. Seems like the most basic of basic. Well, they didn't have my size (it's a unisex shoe!!!) and they only had navy.... Bye.

The manager of the store was extremely rude & acted like she was irritated about everything. She…read morewas very sassy also. She obviously didn't want to be there! I have worked in retail for years & she needs to reassess her attitude towards her customers. Will NEVER return to this store. Also, none of the birk sandals were in stock in 41 & I had to settle for a color that I didn't really want but I needed new ones.

Terrible service the associates ignored customers walking in; didn't even want to help, they put…read moretheir I understand it's a busy season but acknowledging your customers will help out a lot.

Apparently this store closes earlier then they say…read more Employees wouldn't even acknowledge me.

Went in for the first time today. Staff was very friendly, Ethan was especially knowledgeable and…read morewent above and beyond to help my friends and I find the perfect shoes!

I was in a bind today and needed to find a fish scale. I work across the street and decided to see…read moreif they'd have any. They didn't, but were great in directing me to a shop that was able to fill my needs about 10mins away. They have a HUGE selection of Patagonia goods as well as camping/living essentials like Yeti tumblers. I found the better sweater in the color I'd been eyeing for a while and was able to get it! All the brands that I saw are QUALITY stuff- brands that stand behind their goods when life happens. Lots of great outerwear options whether you're hiking a trail or just down Franklin St. Really great and friendly staff. Will definitely be back to browse more.

I LOVE Rumors!! I make the drive from GSO to Chapel Hill to shop new items and honestly, this is…read morethe only place where I sell/donate my clothes that I no longer need in my closet. Any items that you bring and they accept will give you 35% CASH BACK, while STORE CREDIT is 65% (personally I use store credit). There's always something good I find here and never leave the store empty. Price point for their items are reasonable unless you find more of the higher end brands at a higher price. Recently, I found 2 Urban Outfitter items and A New Day (Target) trench coat jacket for $8! Overall, Rumors is an awesome spot to buy thrifted items. The employees that I encountered with are cool and sweet, and is very close to UNC campus since they're located on Franklin St and minutes away from Carrboro.

Prices are insane. $20 for a shirt... a used shirt. I might as well buy it used. Also, street…read moreparking, sucks. On the bright side- employees were nice, seemed like it was well organized