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    The Good Guys

    2.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    6 months ago

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    12 years ago

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    11 years ago

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    12 years ago

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    Harvey Norman Mile End Factory Outlet

    Harvey Norman Mile End Factory Outlet

    (5 reviews)

    $$

    Save yourself a fist full of dollars by shopping at this factory outlet, as it has various…read moreelectrical items which just might be what you're after and fit the budget. And all items from the factory outlet carry a full warranty. The majority of the items here are either scratch and dent, demos or simply the previous model, not that there's anything wrong with that, check where the marks are on the item and if they're not going to be visible, then why not. With these particular items it just means the store cannot sell items which are not in peak cosmetic condition. As an example which is two years old but none the less, I done some research on which TV was going to be the best for us, good quality and had the features we wanted...so we settled on a Toshiba Regza 46". I can't remember the exact amounts paid but I can tell you the difference between buying it new from a department store and new from HV outlet was $1000, as it was the model just finished and HV was making room for the next in coming model that's the reason it was at their factory outlet. That's it...we saved $1000, got full warranty, wasn't a scratch n dent and it's still going strong, best investment. It also had alot to do with being in the right place at the right time, all the stars aligned and all that jazz. Hint: Do you research online, read blogs, get specs, etc and then look for where it is for viewing, how much it costs, take into account a small portion of what the sales people tell you as they get brownie points for sales, then add it all up in the end, because it's your money and your decision not theirs. Smart shoppers save. Note: 4 star rating for this HVFO store only!

    The Harvey Norman clearance outlet is a little shop on south road, where not so perfect electronic…read moregoods go to be sold. It's kind of like an animal shelter for whitegoods. You go in there and tell the guys what you need and they show you items that might be a bit less than perfect. The great thing is that quite often, there's the tiniest of dents or scratches which is stopping them from being sold in the normal shops. The way to shop here is to go to the regular HN stores, find something you want, look at where it is going in your house and know which surfaces are not important. For example, our fridge will be against a wall on its left side, so I could have bought one with a huge scratch on that side. I ended up getting a brand new Fisher and Paykel fridge and washing machine with a hefty discount. Also, they offer an extended warranty and delivery. The fridge has a tiny dent on the front which you can barely see and the washing machine has a scratch on the side, but as it's being built in, it won't be seen. They also have TV's, coffee machines, washing machines, cooktops and ovens, heaters, air conditioners and more. Definitely worth checking out. Also, all the items are tested to check that they still work fine.

    MSY Technology

    MSY Technology

    (16 reviews)

    $$

    Adelaide

    Went in today after encountering problems installing a new cpu. The young man I spoke to was…read moreincredibly helpful and generous with his time and knowledge, he ended up giving me a couple of parts for my motherboard which were missing, which completely solved my problem. Outstanding service, and very highly recommended by a very grateful customer.

    I ordered a new PC case, which arrived as expected, but turned out to have a manufacturing defect…read moreand thus was DOA. I emailed their support pictures of it, and followed up twice more in the coming days but never heard back. Eventually I had to call them, and they said that they could not just replace the part that was damaged - which was considered a spare part - but that I would have to return the whole thing, and it would take two to four weeks to be assessed and replaced. I told them this was not not be suitable, so instead would like a refund, but was then told that they could not guarantee a refund. Having looked into it, I found I was within my rights to receive a refund, so called them back and arranged the return. At first even though it was an online order, they wanted me to drive (3 hours) to the nearest store to return it, but I made it clear I was not going to do that, and they seemingly begrudgingly agreed to generate a return label. Whilst I was thanking them for their help, they were monotone and unenthused the entire time. They also said that they can put a request in for the refund, but it may still take a number of weeks. This also does not align with Australian Consumer Law. I won't be buying from MSY / Umart again, and would encourage others to note how poor their online reviews are now. I didn't check, as I know previously they were a good company, but I did not notice Umart had acquired them.

    The Good Guys - electronics - Updated June 2026

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