HORRIBLE EXPERIENCE! My check-in time was scheduled for…read more3:00 PM, but when I arrived at 4:00 PM, my room was not ready. I was initially told to wait, and when I returned at 4:15 PM, I was informed there had been an issue with another guest and that it would be another 30 minutes. Unfortunately, this delay extended significantly, and I did not receive access to my room until approximately 5:23 PM -- over two hours past the guaranteed check-in time. Traveling with a child made this delay even more difficult, and this level of inconvenience is unacceptable, especially for a stay that was LESS than 24 hours. My interaction with General Manager Nicole Jones was extremely disappointing, unprofessional, and rude!! When I inquired about compensation for the delay and inconvenience, her response came across as dismissive and unprofessional, which only added to the frustration of the situation. To make matters worse, when I finally entered the room, it was not in acceptable condition. The carpet had visible stains, raising concerns about cleanliness and calling into question why the room required such an extended delay! Between the delayed check-in, poor room condition, and lack of appropriate customer service from management, I will NEVER be returning to this location.

I rarely leave reviews, but this experience needs to be shared…read more We had a reservation at Home2 Suites by Hilton LaGrange for Easter weekend to visit my husband's 84-year-old aunt. Just two days before check-in, we were informed that she tested positive for COVID-19. Out of concern for her health and the safety of our household--including a child still in school and working family members--we made the responsible decision not to travel. We immediately contacted the hotel to explain the situation and request a one-time exception to their 4-day cancellation policy due to this unexpected medical emergency. We even had documentation. Unfortunately, what we were met with was a complete lack of compassion and professionalism. When I spoke with the manager (Nicole), I was told she could not speak with me because there was already a case, and the call was abruptly ended before I could even explain the situation fully. This was not a case of poor planning or last-minute convenience. This was a health-related emergency involving an elderly family member with COVID-19. Policies are important, but so is basic human understanding--especially in situations like this. I am extremely disappointed in how this was handled and hope that someone at a higher level within Hilton will take the time to review this situation and do what is right.

I stayed here for a night while in town for some business meetings. This may have been the best…read moreCourtyard ever! Outside of a couple of hairs I saw in the bathroom it was very clean. My room was well appointed and it had outlets galore! I never had to look far to plug in my phone or steamer or any other gadget - a rarity in hotels. It was quiet overall but there is construction nearby which could disturb day sleepers. Worried about the most germ filled item in rooms..the remote? No worries, they even provided a disinfectant wipe for it! The staff were upbeat and friendly from the front desk to the Bistro, it was very impressive. The only other issue was the carpet near window was wet so there is leaking somewhere. Other than that they are great and so so close to five stars in my eyes!

I stayed here during a work trip to Carrollton and had a pleasant experience. The parking lot is…read morespacious, with nearby overflow parking available if needed. The hotel is conveniently located just a short walk from the town square, with plenty of restaurants and shops nearby. For those who prefer to stay in, the Bistro downstairs offers a decent selection of food. While not gourmet, the meals are tasty, filling, and perfect for enjoying in your room or in the bar/bistro area with a bit of camaraderie. My room was quiet overall, aside from some chatter from a group enjoying the firepit area directly below my room. It wasn't loud enough to disturb my rest, and I didn't mind it. I stayed in a King room with a sofa, which was perfect for two people. The room was clean and included standard amenities like a fridge, microwave, desk, TV, ironing board, and more. The bathroom featured a spacious walk-in shower stocked with complimentary shampoo, conditioner, and body wash. The staff were all incredibly friendly and welcoming, making the stay even better!

Beautiful and unique rooms! The hosts are always friendly and helpful…read more The mattress and bedding is super comfortable. I'm partial to the coziest robes ever. If shrimp and grits is on the menu for breakfast you will want to order.

Heritage house was a wonderful experience that one would need to have at least once. The small town…read moreof Opelika, Al is the most hallmark city ever and has so many great things to do. Coming from A big city with too many people with too much hustle and bustle, it's a nice slow down. But this beautiful bed and breakfast, which was a first for me, was a great experience. All of the nostalgic/historic furniture and motifs were a very unique view point of how society looked In years past. The owners Dani and Leif were super nice and accommodating. I hope more people will support locally owned and operated businesses like this for historical restoration buildings. FYI, there is a pinball/ video game bar that sells comic books in town and a speakeasy. Very, very lovely people and must go to place on your list. If I'm in the area I will be coming back again.

Older hotel but clean and No Bugs! William was very friendly and helpful. Perfect place for an…read moreover night stay..right off interstate with restaurants nearby.

Be sure to visit here if you like bugs and being hot! My family stayed here while in the area for a…read morefuneral. Both rooms we were booked in didn't have working air. Bring your own bed sheets and pillow because we found lots of various forms of hair in our beds! Bugs were on the floor and in the sink. Cigarette burns were all on the bed sheets. And here's another fun fact: it's really hard to get into the bathroom. The door grazes the toilet when you try to walk in. And the people who neighbor the rooms next to you may fight all night long resulting in them being kicked out. They do have a vending machine with 4 choices of drinks though ‍

The Veranda Inn is a perfect place to stay in Senioa. Each room has its own personality and is very…read moreclean and comfortable. The historic aspect gives it a special charm. The staff is very accommodating. The location is convenient to all of the charming town. We have stayed at the Inn several times and will go back.

Great location & easy parking. We've stayed there twice & the beds are very comfortable. Would…read moredefinitely recommend on a visit to Senoia.

For an important business trip, having a great hotel like this one meant that there was one less…read morething to worry about. The employees are very nice and make you feel at ease. I was thrilled when I saw the room, since it is huge! The decor and aesthetic are clean and modern, not dated. The kitchenette is solid, with a stovetop, full-sized fridge, and even a dishwasher! I took the opportunity to cook some meals here instead of eating out, and it was a good experience that made me feel at home. I love that they worked with the Container Store to provide high quality, ample storage options in the room, so I had lots of place to hang up my clothes and avoid wrinkles! I also liked how the enormous TV connected to Netflix, Prime Video, and other apps. The TV channel selection itself is good too. The bed was a tiny bit firm but I still sunk into it each night and didn't have problems sleeping on it at all. The bathroom was clean and well-lit. I didn't hear much noise at all, either outside or from any weird mechanical or AC systems (they can rattle or do similar things at older hotels). The free breakfast wasn't a huge spread, but it had some unique items and of course coffee, juice, etc. This isn't enough of a con to knock off a star, but this corporate park area is spread out, not really walkable to much, and not in the middle of any "action." But it's near a lot of larger streets and highways, so that is OK.

it is published as a new hotel. Perhaps a renewed Motel 6, but not new. The TV speakers had to be…read moreturned to 75 to be heard and even at they it sounded like chipmunks. The coffee pot did not work. The tub shower filled to ankle tops when taking one shower. The alarm clock was not cleared from previous guest and woke me at 3 AM. The ice maker worked great, so I had something to listen to until daybreak. Avoid this hotel like the plague.

It all depends on what you're looking for. I gave three stars as my most honest assessment, but I…read morewanted to give five for the oh-so-perky owner and the amazing breakfast she provides! Reality hits hard, though. If you want to stay in a historical inn with a knowledgeable, on-site staff who can tell you all the historical details ("hand-laid tile," "Art Linkletter and Bette Midler stayed here!") ~ if you want content for stories to tell your friends or perhaps include in your novel ~ if you delight in sharing a leisurely well-prepared tasty breakfast served on china with your fellow guests, then this is your place! If you want modern, efficient, spotless, do not stay here. We arrived to an empty desk and an empty adjoining ice cream/fudge shop. A phone call brought the owner downstairs from the third floor, where she was working. No elevators. Very old and grand stairs, bedecked with unfortunate artificial garland and more unfortunate 1980s stenciling on the antiquated (beautiful without stenciling) walls. We were greeted and given the details for our stay (parking, "social hour," breakfast.) The amenities package includes breakfast (so worth it!), access to the social parlor (can be skipped) and the "social hour" (canned Coke products and ice set out). Now, to the rooms. The online pictures tell no lies ~ just don't let your romantic heart interpret those pictures! Yes, those bedspreads DO look like they came off of your grandmother's bed. In 1920. The stack of towels in the bathroom in the homey dark brown color? Methinks perhaps the top ones get laundered? The bottom of the stack may be clean, but I don't think they were laundered recently. The staff make it clear on check-in that they will rectify any issues immediately, but I didn't have the heart to ask them to come up, move the beds, dust the back of them, and vacuum between the beds and the wall (a chore perhaps last performed for Art Linkletter's visit?) I believe the innkeeper/owner's greatest joy is serving her guests as they sit together at breakfast and converse. She truly shines here. Her food is served at the appropriate temperatures, and everything is delicious. The cheese grits are tasty, but not as rhapsodic as the Southern Living article indicated. This experience doesn't really happen anymore, and the experience alone is worth all of the things. Eight (on our morning) guests discussing what brought them to the area, what their lives are like, what they're excited about and concerned about ~ all while hot coffee is being poured and fruit being exchanged for biscuits and bacon and sausage. Good morning indeed! In this day when things move fast and people find themselves on opposite sides of so many things, this quiet breakfast in this quiet town with people alike and different was a bit of bliss. So this was a difficult review to write ~ accommodations? Not as clean as I'd like, a communal living room (home of social hour) that could use a thorough cleaning out (depression glass, tchotchkes galore), in need of refurbishment and a very strong vacuum. Open windows might help a slightly musty smell, if that's possible with windows that may be painted shut. But the experience ~ you have to stay here to believe it! If you're in the area (pretty big if ~ population of the town is around 465 in the 2020 census) and you're up for an experience as opposed to convenient, modern, cookie cutter hotel stay, check this place out! Don't miss the breakfast!

My family and I stayed the night in Warm Springs to watch the Christmas Parade. We had a great time…read moreand enjoyed our stay at the hotel! I love the ice cream shop and all the amazing shops in town. The restaurants are amazing! a fun filled weekend for sure. The breakfast at the Hotel was beautiful and the children still talk about it, it was a formal sit down breakfast and delicious.

We stayed at the Wild Daisy Farm Farmhouse Suite for our wedding anniversary and had a great time…read more We spent time exploring the farm, conservatory and the fields. We went sightseeing at the covered bridge, wine tasting at Warm Springs and enjoyed ice cream at Fitzgerald Farms. It was a peaceful evening rocking on the beautiful front porch and enjoyed waking up to blueberry muffins, yogurt, orange juice, fruit and coffee. We will definitely stay here again for a peaceful night away!

I registered for the Be in Health conference and wanted to stay somewhere safe, comfortable &…read moreclose. I was traveling with my 9 y/o daughter from CA and was concerned about staying at the local hotel due to some concerning reviews. When I shared this with Jenny on the phone, she said, "I'll take care of you guys" with Southern charm and made me feel so comfortable that I booked our week-long accommodation on the spot! Everything was perfect! The Cottonmill Suite was so lovely - spotless, the bed was comfortable, we had AC, flatscreen tv and more than enough space to relax and unwind! Every morning we were spoiled with a yummy breakfast, with eggs from their local farm (which my daughter got to visit), pancakes, bacon....and the works! Every afternoon, there were free goodies available....including banana bread & brownies! On Friday night, we enjoyed a candlelight dinner, with dessert brought up to our room. Jenny & Teddy (and all the workers) were so great! Every need and request was met with a smile and "yes, ma'am." Hands down, this is the place to stay when you're in the area. Thank you, Jenny, for sharing your B&B with us!

My sewing group, Sew Much Talent decided to host the 2023 retreat here. We drove from Maryland over…read more12 hours. Our arrival time got here a little after 11am. I was very pleased and grateful that the front desk was able to get us checked in before the actual check-in time which was at 4pm. The entire staff during each shift were pleasant and very hospitable. Whatever we needed they provided and they did it with a smile. My room #200 was very accommodating. The food was okay and fulfilling throughout the weekend. I would highly recommend booking here if you are looking for accommodations. This location is near shops and food outlets.

Perfect! Check in was quick and courteous. The room was spacious and spotless. Couldn't ask for…read moremore. Very pleased.

What a great hotel. Everything was clean. The king room was very nice and had a separate sitting…read morearea with another TV. Brand new shower. Seems like everything had recently been updated. Very dog friendly. Breakfast was great and very good coffee. Everyone was friendly. Highly recommend.

First of all, Lisa, who managed the breakfast buffet, was PHENOMENAL! The food was hot and she was…read morepolite and professional. Raj and Manelli (sp?) were wonderful hosts. The accommodations are clean and safe. We stay here often.