2014 Update from previous review: Sunrise of Louisville…read morecontinues it's unwavering high quality senior care. One long-term resident in Independent Care described it to me as "a cruise without the water." It's a congenial, resort-like atmosphere with good food, many diverse activities, beautiful surroundings and excellent staff. The Personal Care floor, which I'm more familiar with, caters to residents with advanced needs. The hardworking, friendly, compassionate staff on this floor earn their angel wings every day. It's an extremely demanding job but they manage to remain cheerful and give each resident special attention. Here residents enjoy large, well-appointed suites plus several spacious, nicely decorated common areas. All-in-all I'm a great fan of Sunrise of Louisville and eternally grateful for all they do.

When my mother was diagnosed with stage IV Lymphoma in December of 2016, she was told she couldn't…read moreremain in her home. I was horrified at the thought of a nursing home. Thank God for Sunrise which is nothing like that. The place is so lovely and all of the employees were just too sweet & caring. When we lost mom a few months later the staff didn't make us vacate the apartment in a hurried manner but instead told me we could take as much time as we needed. I'll never forget how truly wonderful they were to my family.

Beautiful Campus with some great employees. I enjoyed spending some time with their employees…read moretoday. Thanks for what you do!

If you care about your family do not let them come to this place, my roommate asked to the bathroom…read morebecause he's unable to move on his own he waited 2 and a 1/2 hours before someone helped him and by 230 he's still hadnt eaten lunch. I asked 5 staff to help him, The guy falls asleep with tv on & up loud and its 90 degrees in here; I asked several times to move, nursing staff said several rooms open but Admin staff play games, make excuses and offer to transfer me. I need bed rest for 3 weeks due to total ankle replacement, how do you get rest laying in a pool of sweat with tv blaring? Trying to tough it out but I wish I never came here. Most staff are awesome! But a few admin can really wreck your recovery.

Confusion over phone calls taken care of. Everything is good. My mom does enjoy the facility very…read moremuch with helpful people

I've been in a lot of communities like Hallmark House as both an employee and a family member and…read moreHallmark House rates among the top. The layout of the building, small size and caring staff make this a very homelike atmosphere. A great choice if you are looking for memory care.