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    The Granite Doctor

    5.0 (1 review)
    Open 8:00 am - 4:00 pm

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    Services - The Granite Doctor

    Countertop installation

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    1 month ago

    Great job, great guys. David is all about quality and details, highly recommend the Granite Doctor.

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    Granite Transformations of Wilmington

    Granite Transformations of Wilmington

    2.0
    (8 reviews)

    I cannot say this any simpler, DO NOT USE GRANITE TRANSFORMATIONS!! The salesman will agree to…read moreanything you ask for just to get a sale, even though he knows nothing about the construction process! We had vanity countertop and shower wall panels installed. We were told it would take 5 weeks to get the items manufactured to the specifications of their measurements. Once items were received they would be installed within a week. We gave deposit and signed contact in November, project was not completed until April! Nora, the GC was unprofessional and couldn't even take proper measurements! SHE contracted out the work for installation. It was her job to make sure that HER crews knew the specifications laid out in the contract! Well, when they didn't properly install the shower panels we were told that HER crews would have to pay for the mistake NOT her! The vanity countertop was measured incorrectly and had to be removed and recut to fit, again these were Nora's measurements! We had rectangle sinks and the sink openings were cut oval, they were going to leave it that way! Absolutely not! They then had to recut the holes and it was a horrible job! I CANNOT STRESS ENOUGH, DO NOT USE THIS COMPANY! It was a nightmare from start to finish! I wouldn't allow them back in my house for the punch list, I was afraid they would make things worse!! Plus, every time they left there was a huge mess to clean up! They never cleaned up after themselves!

    This company sucks. They do not stand up to their policy. The agreement says lifetime warranty on…read moretheir product but they refuse to comply. They make excuses and do not even come and look at the problem. Manager is the worst ever, just sends emails saying that everything is denied and up excuses. Does not even offer to come and look at the problem. I will NEVER use this company again NOR will I EVER recommend them to anyone. Giving them a 1 star is way too much, they should get a triple minus. Customer service is disgusting.

    The Granite Doctor - countertopinstall - Updated July 2026

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