my grooming salon had this business come out to sharpen our shears & blades. we had an appointment…read morefor 9am, & they showed up half an hour late. we had about 30 blades and 10 shears to be sharpened, and he was done within 2 hours. when bringing back our equipment, he was showing how the shears were supposed to be smooth and cut well, but they were clearly catching and not cutting right. after an awkward silence, he took the shears back to his van to fix them, even though he should have tested them after sharpening in the first place. the blades that were worked on came back dirtier than they had left. the shears that had been sharpened were not cutting any hair at all, and they were damaged at the tips and not working correctly. my salon had somebody else come in to fix the mistakes, but most of the blades were already too damaged to repair. we eventually got into contact with robb's edge express (after leaving multiple voicemails and sending emails), asking for a reimbursement for our damaged tools, only to be yelled at. they claimed we were trying to scam them, saying that our equipment was "already damaged." he ruined a pair of $300 kenchii shears. eventually they agreed to send a check for half of the bill we paid. after about a month we received the checks, which we will be using to buy new blades. do NOT take your equipment here to be sharpened or support this business.

Robb came to our house on a dreary day and sharpened kitchen knives, garden tools, and grooming…read moreshears. He did a GREAT JOB at a REASONABLE price! We were extremely happy with the results! My husband and I highly recommend this business.

Jeff can sharpen almost any tool you would have from. He also has extensive knowledge of older…read moretools.

The knives are sharp now and it only took a day from drop off to pick up for the job to be done…read more Good prices as well. Service was the opposite but my brother covered that in his review and John decided to text me after the fact wanting his review to pertain only to the knife sharpening so here that is. Also for the sake of accuracy the refund he mentions in his reply took 5 hours not 1. Not a huge deal.

I will start by saying that all the knives we had sharpened looked great and were extremely sharp…read moreafter using this service. This is a very mixed review because, up until we got our knives, the entire experience couldn't possibly have been easier or more pleasant. For some context, I live out of state, so all of my communication was over the phone or over text. The owner was extremely friendly on the phone and I arranged to pay in advance to sharpen 6 knives (the price was very reasonable). As this was a gift for family members, I gave him the name of my father as the recipient of the knives. However, somewhat confusingly, I then asked my brother who lives in the area to bring the knives in to be sharpened. The owner charged my brother for the service and my brother paid, both clearly misunderstanding that I paid in advance. This is where the entire service became unbelievably disappointing. The owner went back and forth with my brother about how unlikely it would have been that I paid in advance given that he normally asks customers to pay after he completes the sharpening job. After I sent screenshots of our earlier conversation and of my payment, the owner agreed to pay my brother back for the double payment. All was well and good except the owner sent my brother a text message saying "You all couldn't have made this more difficult". I concede that we weren't entirely clear in our communication but this is simply not any way to talk to customers who, lest we forget, had just paid for your service and apologized for our mistake. I was genuinely so excited to work with a small local business who, up to that point, was extremely friendly and helpful. Based on other reviews this is almost certainly an outlier which made it all the more bizarre. So, aside from a single completely unacceptable comment made in response to a common customer mistake, the service was everything we could have wanted and I hope he continues to provide great service in the future.

All parts of my transaction with Potomac Sharpening was smooth. From reaching out to Matt to then…read morecompleting the work and picking it up. The quality of the work is precise and worth every penny that you spend to have your knives honed. I do it once a year and Matt is my go to. I tell everyone about him, including Reddit. Come to Potomac Sharpening, you will not be disappointed. You have contactless drop-off and pickup. Virtual payment. Pleasant communication. What more can you want?

Matt is the knife whisperer. I had a couple of problematic blades that I had been putting off doing…read moreanything about for some time. One was a Vietnam war era combat dagger. The Gerber Mark 2 was a thing of beauty when I first acquired it years ago. But my sons had ruined the blade doing what teenagers do when they get into things that don't belong to them. I thought the blade was a goner, but held out hope that someone might be able to restore it. The other one was a cleaver I had purchased thinking it would have the same functionality as a chef's knife only to find out that the edge profile was more suited to chopping firewood. Matt worked some magic. I wish I had taken a "before" picture of the dagger so you could appreciate the extent of the damage he had to address. The "after" picture (see below) was truly remarkable. It was literally like nothing had ever happened to the blade. As for the Wüsthof cleaver, Matt reshaped the edge profile so that it more nearly resembled a wicked sharp Asian cleaver. Just what I was after. Fabulous work. Matt didn't just sharpen my knives. He completely reshaped their blades AND sharpened them. Highly recommended.

Had my knives sharpened by Rod today. WOW! What a difference. Easy, nice, and professional service…read more My knives & I thank you.

My Grandfathers knives were passed down to me and need an occasional sharpening. This was the best…read moreplace! COVID safe and these knives are now the sharpest they have ever been.

Out in the middle of nowhere. In some rundown house. Doesn't look good. I was afraid to pull in…read morethe driveway! I was only saying I was afraid to go in the driveway. I didn't judge your work? When you are by yourself you don't go into places that look ?

From the owner: I am dedicated to helping you keep your blades sharper regular sharpening, and by showing you ways…read morethat you can maintain them better in between sharpenings.

Gary is a craftsman, clearly knows exactly what he is doing and can sharpen anything. Not just…read morehappy with the result, I was impressed with how my chef's knives turned out and the blade was not all marked up when he was finished. The knives may be better than new! I cannot believe the difference in performance...definitely waited too long for this preventative maintenance. I plan to follow up by having a few other knives, shears, tree trimmers, etc. sharpened. You will not be disappointed -

***** I would get an edge here again. Very professional and Personable!…read moreQuite satisfied

Frank is amazing. I highly suggest his business. Our knives always turn out amazing, it's a great…read moretime chatting, the price is outstanding. He is a top tier human and I hope you chose to go to him.

Frank's knives Cutlery service was so wonderful. I called him up on a random day and asked for the…read morehours, thinking I would get a robot or an answering machine, and he said, "Come on over, I'm ready whenever you are!" I gathered my knives and brought them over, and not only did he sharpen them while I waited. We had a very lovely chat about life. Frank was knowledgeable and taught me things about my knives. He didn't sharpen anything that didn't need it, and the knives he did sharpen WOW! I I think they are sharper now than when they came out of the box. The best part was the price for on demand service. You can't beat it. Call Frank and get your knives sharpened today!!

kevin was extremely quick to respond to my request. scheduled an appointment within hours of me…read morereaching out. came to my house, sharpened 3 knives for me, and returned the knives. extremely polite, and great price. will definitely use his services again

My knives are so sharp now. The convenience of putting my knives to be sharpened by my front door…read moreand then having the flawlessly sharpened knives returned to the same location is a real time saver. The Chef's Edge gives you a time frame when they will pickup your knives and it is same day service! It couldn't be easier to have sharpened knives with this clever business. They send a text message when your knives are done and include a PayPal link. Don't have a PayPal account? No worries! Once you push the invoice link sent to you, it gives other payment methods. Couldn't be happier with this Veteran owned business.