First time ever to legally purchase marijuana I did a bit of research but mainly no f@?! clue how to conceive what could possibly be bad about a store able to sell me marijuana, legally. So as I assume many others before me have done I started to look at the way the web page looked and I was very pleased at the information and ease of use of The Green Solution web site. So found this location was close to me and when I pulled up the place looked fantastic. Clean parking lot and walkway, the front check in was very open and again clean. The red bearded gent at the welcome / check in desk was surprisingly gentle and informative. As I walked through the door I was surprised at how the store didn't have an overpowering smell but a very mild hint, almost like forest scent. Flabbergasted at the sight of everything I begin to overhear these two gentlemen behind me in line discuss their disappointment in the price increase of marijuana around the Denver area. I couldn't help but laugh to myself because we're able to legally buy it people so why try ruin it with nit picking the shnikies out it. I found the price was very comparable to the other locations I checked online, except for the ones that didn't show price of course. After just a short while in line I was greeted and asked for my identification again. He then asked how could he help me today. I explained to him I was well informed and wanted this exact strain.....yeah right! I told him I had no f@?! clue what I wanted or what I'm doing so treat me as you would your Grandmother who's asking you how to work her smart phone. After just moments I was put to ease by a very kind staff member who explained everything to me and helped me use the specials offered to not only get the best price but also the best product. It was a fantastic experience from beginning to end. I have been back four times since then and every time has been like the first time. The last two times I used the online pre order to reserve and pick up later. It is very quick and easy and the service is still as excellent as if you were in the main store. The reason I didn't mention any names is because I've only been personally helped by a few members of staff but by those examples it's obvious to me they all are outstanding at their job. So thanks to All for making my choice a great one instead of the many other bad ones daily. read more

I just went to the Potomac location in Aurora and was treated very poorly by one of your workers named John. I understand and appreciate the precautions that are necessary now, but should that result in poor customer service? John immediately told me to back up when I approached the store in a rude manner despite the fact I was still at least two feet behind the sign. John often acts like this in this store even if there is no coronavirus. He is bossy to the point of being rude and unwelcoming. Also, John rudely explained the procedures to me and constantly told me to go back to my car even though I told him I was simply getting the number down to call and give your company money. I called and placed my order with the manager of this location and while I was on the phone with her I heard John in the background complaining about customers over the walkie talkie and using profanity. After I called and placed my order I again walked to the front of the store and again was immediately treated just as rudely by John. When I pointed out how rude and ridiculous he was being he called me a jerk a few times and threatened to not sell me the product I ordered based off me being a jerk. I immediately asked for a manager for not only being called a name by John but because He once again is being bossy to the point of being rude to customers. I asked for his name as I will be following up like crazy about this issue and when I asked he once again was rude and replied, "it's right here on my badge, can't you see it?" I apologize that I wear glasses and can't see well and pointed this out to John and mentioned his poor customer service to which he replied he's been working in customer service for 25 years. In all that time he hasn't learned to not call a customer a jerk and to help meet their needs? Who is the district manager of TGS? Who is a higher up person I can contact as I am extremely frustrated by John and how he treats customers at TGS. read more

Ok so I'm visiting from out of town for training for my new which I will be relocating to Colorado the end of the month. With me staying in Limon it's not much around sadly, so I googled this place and it was the closest form my hotel a little over a hour drive, but I'm a speed demon so that's nothing to me. I called ahead just to be sure everything would be fine, the guy who answered the phone was extremely polite and very Customer Friendly. He recommended me ordering but the website was having issues sadly. The place is very easy to find, as soon as you walk in the front counter lady with the blue hair was very polite, friendly, and Conversation friendly. The was barely a wait if I even would say I had to wait. Once I walked in I heard hello from behind the counter and I heard toward her. Julia C walked me through many options, gave me her opinion and a very honest opinion about what she recommend and what she didn't (I'd rather be told something isn't that great than be lied to just for a sale. I went with the blue dwarf which smells highly amazing. I definitely would return to this location based off of how friendly the entire staff was, even her co workers were super friendly and nice. Now all they need is some Pokémon items and I'm sure they'll be able to get a whole new crowd. Generally if you walk in anywhere with a horrible attitude your experience will be horrible when you walk with a positive outlook you will leave very happy. Can't wait to return again! Thank you Julia C for your time, your awesome costumer service, your knowledge on the subject as well! Amazing all around read more

First dispensary we've ever been into and after tonight will probably be the only dispensary we go to when we come to town. I'm not saying any names of any other dispensaries here, but what I will say is The Green Solutions you got it going on your staff is amazing i don't understand how somebody could work with so many different people with different attitudes and cultures and still be so pleasant understanding helpful and listening and actually care about your customers needs your staff is amazing got the pleasure of working with Dennis throughout the whole store he was amazing answered all my questions did not make me feel stupid and was able to understand my needs and could recommend different products to try. I am definitely going to try all the things that were recommended to me. Dennis recommended for me to get smaller amounts instead of larger ones so I could try the product to make sure I was going to like it and that it was going to work out for me first time I can think I've ever been to a store where they weren't just trying to get all my money because I've never been to a place like this before got to check out and even got blown out of the water even more Dennis asked my husband if he's served in the military or if I have my husband has served a minute later we had a military discount that is amazing great teamwork guys thank you Jim for helping us out at checkout and thank you Dennis for the amazing experience the understanding in the caring that you showed us throughout the whole store I'm definitely recommend this place to everybody you rock Dennis thanks again read more

I love TGS!!!! Even more so the Staff at the Potomac shop! The experience is always a great one. One of the best selections out there and there is always something new in stock. After reading the reviews sounds like someone forgot about the 20% tax that is associated with buying bud. I have never had an issue with there Debit system it works like a ATM and is cheaper then a real one LOL!!!. Until the feds let banks deal with Pots Shops thats the best we are ever going to get. I've herd some people give grief over the bags saying other shops use paper bags why do i have to buy one? I did some research and found that it is a regulatory issue and that shops that don't use "Satchels" or "Funksac" type bags are not fallowing regulations set by the MED (Marijuana Enforcement Division) http://www.colorado.gov/revenue . Everything about The Green Solution oozes professional and class. From start to finish during my experience i had a budtender always by my side to help and answer any questions i had. everyone seems to really enjoy working there as everyone's attitude is great every time i come in. The Green Solution is my solution for all my Green needs!!!! Thanks TGS!!!!!! read more

Great discrete location, I love this oft-overlooked out-of-the-way spot! Liquor store, local bar, Blackjack Pizza, Dollar Tree, Smoker Friendly, 7-11, gas stations, and Harbor Freight are all right here; tons of restaurants, Aurora Mall, and soon Light Rail are just a quarter-mile east of here across I-225 on Alameda. Personable and knowledgeable staff, unique to this location, are friendly in a genuine type of way - not like the phony plastic people like you'll find elsewhere. Plus, the atmosphere is soothing and laid-back - MOST UNLIKE all your overhyped/high-decibel, long wait/high-volume locations, where you exit with your ears ringing and feeling like you've just been through an ordeal. Be certain to inquire about their $5 gram daily special for your best deal in town - THANK YOU TGS - now, THAT'S what I call GIVING BACK to the community!!! read more

First I must tip my hat to the most competent of cannoisseurs I have ever had the pleasure of experiencing my cannabis with. The professionalism and insight of the crew at this location is the reason I consistently am coming back to do business. Big shot outs to the cremé de la cremé of bud tenders, Cindy and dude with microphone tattoo (sorry man, 4 days a week or more and I still don't know your name). Pros of shopping at The Green Solution: Good atmosphere Educated staff Minimal wait time Good selection of product Cons of shopping at The Green Solution: Does not receive a flying monkey with purchase of ounce or more Does not contain a properly fortified defense mechanism in the case of a zombie apocalypse All and all, I love this location and am going to keep coming back! read more

I love this store, I'm a regular here because i love the staff. They are always super kind to me and joke with me, and they always let me know whats new and what to try. Dan the manager is awesome and always helps me out on whats delicious to try as far as the cones and edibles. Dan was also very kind about there computer messing up on my transaction with my rewards, he gave me a coupon to come back next time, which for a business is a smart move because I'll be back. I'll reccomend this store to anyone and bring mi amigas and I'll always be there at least 3 days a week because the mary j is delicioso. Thanks guys read more

Weather it's a minute before they close or a minute after opening TGS has earned it's place as my favorite dispensary since moving to Colorado. Between their value and bargain prices all the way to their featured buds, TGS always has the menu and staff to outshine it's plentiful competition, Staff that includes Ameree, she was upbeat, enthusiastic and all around a great person who made shopping there easy and fun. I've even brought a few friends who visited from the East coast straight to the TGS where I knew they'd be taken care of extremely well. read more

I (Joseph Reyes) have come here on 2 occasions so far during my brief stay in this beautiful city, and each time have been met with exemplary service. Both Ameree G who helped me out on 6/21/18 (#INV 12000053ZJ) and Andrew D who tended to me on 6/24/18 (#INV 12000054JN) went above and beyond all expectations in getting me exactly what I wanted/needed in professional, prompt and pleasant transactions par excellence 100% would, and have been proactively doing so, recommend this location and it's stellar staff read more

Yet again I went and and the customer service was phenomenal!!!Today D.J. helped me. The dude remembered who I was, where I worked and even the position I hold! I've only met the guy once and that had to have been well over a month ago. As always, the associates knowledge has superb in every aspect. He told me about the new strains that had come in and even gave me some great insight on all the ones he's already tried! Keep up the good guys I'll be back to see you all soon!!! read more

I went in to the Green Solution for the first time while I was waiting in line for the DMV (a great way to spend your wait). Jamie helped me out and got me set up with exactly what I wanted! She was very knowledgeable and had a very excited disposition towards her job! The store was very clean, large, and extremely well stocked. For any first timers all the way to seasoned veterans this is the place to go to meet your needs!! Thanks Green Solution and thank you Jamie!! read more

I go to this location a couple times a month since Jan or so. The wait times and service has always been a little lacking. I preferred the parker rd location. Recently though I have seen a turn around in service there. Brad tonight was knowledgeable, friendly, seemed to truly want to help me find what I needed.Thanks for improving this location. I will be back more often. The Kong Stomper shatter and flower is some of the best tasting stuff in town. read more

The Green Solution on Potomac has always been my go-to dispensary. I went there yesterday through an online order and of course received excellent customer service. The employee who had helped me was Ameree G. She was very lovely and has helped me a few times before. She along with the other employees are helpful, organized and informative. This location is perfect as it is close to my house, and I always have a good customer experience there! read more

I use several of these locations throughout the metro Denver area and I am always greeted with a smile. The staff are always full of energy (smokers energy of course) haha and well knowledgeable. I haven't been a recreational smoker long so I always have a million questions when I go in and they always have answer. Great deals too might I ad for all of you budget smokers. Get you a loyalty card asap so you can stack points! Well worth it! read more

The green solution is in my opinion the best dispensary hands down. Ken on Potomac in Aurora was awesome he was extremely knowledgeable and patient lol. I had a lot of questions on a lot of products he answered each and everyone of them I totally appreciate and respect his honesty. (I think he helped me and my wife into his lunch hour) I want to purchase stock in this company, that's how impressed I was with my experience. Thank you Ken. read more

Every time I have been inside I've been greeted with a pleasant smile and a hey how are you and how have you been doing . Service has been excellent they are knowledgeable staff willing to take their time and explain it to you show you the differences and the similarities of products ,to find what would best fit your needs. On my last visit Jamie did a wonderful job and was exceptionally Pleasant .I will continue to visit. read more

Stopped in here to grab a quick gram and Daniel H. Was so awesome! I came in for one thing and left with so much more because he was so informative and helpful when I asked certain questions. It was honestly great to have a budtender know what was what and not stare at you when you ask a question about strains and strengths! Thank you so much for such amazing service Daniel,I will be moving my membership over soon! read more

The staff here is great! Very polite and knowledgeable! Great range and selection of products, that is when things are in stock, for Pete's sake stock them better, I get that this is one of your smaller stores, but we still have the same needs as the people that go to your busier stores. PS having the ongoing buy more save more deal is amazing, I like to stock up about once a month so it's extremely convenient read more