Went in today to redeem my points. I tried to redeem my points for one joint with the employee named Maya which she then informed me I couldn't because that would leave a $0 balance. I thought I had used my points this way before. she got very rude and loud when I tried to talking to her. She was talking over me the entire time. You would think she was nice about it instead she was rude and got loud for no reason. It's the woman with the braids soon as you walk in you're not met with no greeting just a blank stare. I would like a response from TGS. I also received no receipt from the employee. read more

Was helped by Basilio and took his recommendation for glitter bomb. Top notch all around service. Appreciate it guys

i only give one star to DESIRE. i got to green solution multiple times a week and anytime she is my budtender I have a very unpleasant experience. Boo to Desire!!! read more

Bought two strains and it's stems with popcorn shake. Wtf? Why sell bud that looks nothing like the photos you show on the iPads? Trash Trash Trash Eat My Ass read more

The Green Solution - Trash - Cannabis Dispensaries Near Me - Aurora, Colorado

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I don't know how this has such terrible reviews here, especially compared to Google reviews (4.8 stars with almost 2k reviews). I just came out of my flight from California, and was found this on the way. What a absolute pleasure it was to visit this dispensary. Far greater service & prices than in California too. The person who helped us, Elijah (from the receipt), was SO helpful and very knowledgeable. Hooked it up with the best priced items and his personal favorites. He could tell I was on a budget, and made sure to get me the best deals possible. Not to mention this was basically a nice Walmart dispensary (they have everything). Definitely check it out, super great experience!!! read more

Great customer service. Many products to choose from. It's close to home so very convenient. Not the best value but very friendly staff and a nice selection. read more

Went into the green solution to redeem my birthday points. They inform me unless I shop every 6 months it's not valid lol. Which is odd as I've been a member for 5 years and live out of state, but I do come up yearly. I'll definitely make sure to shop elsewhere! The security guard also told me to calm down when I mentioned the agent had my debit card (had to run to my car and go back inside) and the baldie was rude. The bald hire a cop they had at the front. Never coming here again and tell the bald dude to learn manners, thanks! read more

The staff was friendly and knowledgeable. They had a great selections of products for a fair market price. Would recommend.

Ordered online to get the 15% discount and do express pick-up. No Express and had to go to sales floor, long wait, do pick-up. Was in a hurry. Don't order online...no real discount..ATM fee $3.50. read more

My friends and I visited Denver from Canada and attempted to go to this store. we were denied entry because we didn't have our passports on us. we all had our drivers licenses, showing we are (well) above legal age. the employee told us it was regulation that they couldn't accept our government issued ID, that we had to have our passports. we have never heard this from any establishment, in any country. I'm not sure how many people keep their passports on them day to day, but this seemed ridiculous to us. interested to know if this is truly a rule. read more

The customer service always sucks here only a few bud tenders are nice but it shouldn't be a hit and miss.

This location is beautiful inside, it's not like any dispensary I have ever seen. The staff let me look around at everything first because I had no idea there were so many options! Carla was very helpful and knowledgeable about the flower and edibles. We purchased some Gelato that is amazing. read more

Chelsea is awesome. She got me hooked up. Come in and meet the gang and check out the great specials from the amazing inventory.

this Green Solution sucks. they close early, they close randomly, they open late. i've gone in the mornings and it's like an hour after open and the budtenders are still putting out merchandise and they literally roll their eyes at you when you go in. there's this one lady with long blue dreads and she either rolls her eyes or she's nice. there's no in between. idk why those people work there. if you hate your job so much, go work somewhere else. i avoid this location because of the people who work there. read more

Run as far as you can. This facility operated on a bait and switch plan They baited me with a nice moist product at the counter and then sold me a dried up almost dirt like product that I could not see because it was sealed They refused to exchange or do anything with this product other than offer me a discount on another product WHY WOULD I BUY MORE DIRT!!!!! This I believe it was intentional because I am out of state Once I showed them my drivers license they took it from there shame on you read more

Just wanted to shoutout Jedediah for always helping me out with a great attitude! Clean location, consistently quick service, and everyone I've had lately has been super sweet and customer service oriented. Thanks again, Jedediah!! read more

First time in a legal cannabis dispensary. Your greeted in the outer office and present your ID. They give you a ticket and direct you to the waiting area, just some ropes set up for lines, however no one was in front of us.while waiting on the budtender there is fun merchandise to look at, all cannabis related. The bud tender was very helpful, asked us if we knew what we wanted, we did, but he did let us look around awhile and explained the loyalty policy and talked discounts. We checked out through another sea of merchandise, all cannabis related, and presented our ID for the third time- they did warn us to keep it out. Over all, the store was inviting, clean and the staff was very friendly. Also, one of the cartridges we bought went bad with bubbles. Tyler exchanged it with no hassle, he was very knowledgeable and helpful as well. I will recommend this place to my traveling friends! read more

We loved this dispensary. We've been to others, but this one is our favorite. Once you get inside, you wait in line for the next available personal shopper. We had Emmi. She was wonderful. She was patient and very knowledgeable. She also graciously put up with my husband's joking...bless her heart. He's annoying as hell. We took our time and asked many questions. We never felt rushed. We love the aesthetic of the shop. It's very clean and crisp. The layout of the all the different products is easy to follow as well. There was a great variety. They have a large selection of edibles which are my favorite. We felt like the prices were very reasonable. We had just been in Las Vegas the day before and paid almost double of what we did in Denver. read more

Trash customer service. We've tried to place multiple online orders and they lose the order every time. When you call no one knows how their own online ordering system works, so they tell you to come in and get in the hours long line. For patients with health problems, Online ordering is the only realistic option in this pandemic. I prefer going to a place where the online ordering works and the employees know how to use it. read more

This place was amazing, came from miami and this was my first stop from the airport and IM EXTREMELY HAPPY with the service and products, i will definitely be coming back before i leave. I have to give a big shoutout to DION AMAZING BUDTENDER !!!! he deserves a raise ! read more

Didnt even get a chance to check out the product because our bud tender was so rude. He failed in every area, he was incredibly short with my partner and I and anytime we asked a question he acted like we were stupid on top of having a disgusting attitude. We left without buying anything because of it. Don't waste your time. The livwell down the road has tremendous customer service read more

After getting to know the area and visiting lots of dispensary's in Aurora Denver and even Trinidad this is by far one of the worst chains of dispensary's I do not enjoy their products they do not have quality products and their prices are not good! There staff is friendly! But I would pick somewhere different! read more

We have gone to several TGS in Colorado and this was purely gets one star because the representative Tiffany was awful. She had a horrendous attitude and was snarky with her comments. She truly made it seem like we were a burden to her. We left empty handed because there are so many other locations with reps that do want to help. Even there we wish we would gotten the young guy working next to her, he into ally greeted us but we got stuck with her and her awful attitude read more

A large standalone building off the main road, clean and very organized. It reminded me of a hospital meets Best Buy. Staff was friendly, they check you and and then you walk into the store and wait for an associate to let you in. You can shop and browse, but when you are ready, grab an associate to help check you out with your purchases. The clerk was nice and mentioned if we needed help just grab him. read more

Friendly, helpful and got us situated for a great Christmas. Thank you very much This is great I like the people Thank you for your help read more

Great dispensary! Very good selection. My budtender was very helpful. Definitely a high-end dispensary but the prices were very reasonable. I'll be back!! read more

First time going here and will more than likely be my last. The guy at the desk was awesome and nice and very informative. Went inside and stood at the front of the line, in front of a sign saying that the wait shouldn't be too long. That was a lie. When i was finally able to talk to someone I told the guy I wanted to get an ounce and he said that I could do a half ounce of one strain and mother half of another if I wanted. I agreed and was told I was getting half indica and half sativa. Okay cool. After that I browsed for a few minutes at the gummies and decided to get one. When I stood there for a couple of minutes trying to get look for someone to help I walked up to this one guy and said I'd like to get some gummies. He said that "once we are done with our customers we can help you" ..last I checked I AM a customer and it would only take 1 second to grab it and put it with my stuff. Keep in mind this dude was just standing there not really doing anything. When I finally got the gummies and were getting checked out everything went well had a nice chat with the dude, paid and left. When I got home and opened the bag and looked at everything I realized that the bags didn't say if they were indica or sativa, weird but not an issue. I pulled up the green solutions website and saw that they had given me a hybrid, which I did not want. So I had to go all the way back and spend more time there waiting, great. Walked in and told the front desk guy what happened and he was, again, super nice and told me I can just go back and they can fix it. Go back inside and join the end of the line. When I get to the front I actually get to talk to the same guy who cashed me out. So I told him that he said I was getting one indica and one sativa and when I got home I realized he gave me a hybrid. After talking to him and trying to explain to him something HE did he pulled out some other options I could get that was actually right. I just accepted the first one cause I was annoyed at this point and just wanted to go home. He passes me off to his manager who proceeds to tell me that all their weed is hybrid but it just leans more to one side. Okay well if that's the case you should have some signs out saying that. I told him that the guy said that one is supposed to be indica and one sativa. He then says the one I was exchanging was actually what I was told. I told him about the website and he said that it needs to be updated or something. So which is it? Is it hybrid but more indica or is it just hybrid or is it indica? After talking to him he takes forever to do the exchange and even had to start over again which took a while . In all I spent maybe an hour and a half to two hours there for the tender to not know what he's selling, for false advertisement, and for the manager to not know his own strains and to not be able to do his job. Just terrible experience over all. read more

Every time I come here there's always something wrong with their system. "The product won't scan" , "we have a new system", "we have the product but you can't buy it" blah blah blah. It takes 10+ minutes to check out all the time. Every single time. Like get with it and stop charging me a fee and giving me cash back. Like wtf read more

This place has the worst customer service on the planet. Every time I go in there I experience a problem. Solutions are never offered. They should rename this business The Green Problem. read more

Ok this is the 3rd time visiting CO. Let me start out by saying the owner of the building attention: you need to tear down 2 things: number 1 get rid of that horrible concrete barrier in your parking lot, my Uber driver tore her whole front bumper off because of it, it's in the way and needless and other customers have experienced the same accident!! Your employee verified this to me! Number 2, the big shelves/walls are blocking the customers' view of all the selections! And worse, when asking the bud tender if you guys have breeder-specific varieties.. no one could give me an answer to any of my requests. This is a let down. If your staff is not knowledgeable about the famous breeders who create the hybrids you sell, then there's no point in even having a store. I did not come to CO to be sold watered down hype cookie strains (yes some cookies are good, but I wanted breeder specific strains that are not "cookie family" hype. No one there even heard of BOHDI, no one there even heard of TOPDAWG (JJNYC/TOODAWG IS BASED IN CO!) When I also asked "do you guys carry any of Exotic Genetix varieties?", they pulled put some crumbly shake dust from cookie fam, and I laughed and said "uh NO I'm not paying for shake! I ended up settling for "gelato cake" and left. It was ok I guess. Definitely not even close to a Northern Lights. The staff was friendly however, just not very knowledgeable with breeders. read more

Charles is EXCELLENT. This is my first time here, he took his time and explained each item I asked about. I suffer from Devic disease which causes me to have muscle spasms and insomnia he gave me several recommendations. His knowledge is superb and I enjoyed him. Thank you Charles. See you next time. read more

While the location is nice, some of the products they carry are LOW quality. I bought 3 cartridges of NectarBee brand they heavily advertise on their website. All of the cartridges have an absolutely HORRENDOUS smell and taste - a cheap cigarette mixed with plastic. The budtender said the extraction method was CO2, on the Green Solution's website it says ULTRA PURE LOW ODOR oil extracted by CO2 where in fact it is Propane, CO2 and Ethanol in TINY letters on the NectarBee packaging, plus added propylene glycol. It's deceiving on NectarBee part and The Green Solution part. The CBD cartridge has no smoke coming out whatsoever when smoking, others do but the taste and smell are disgusting. I had a terrible breath afterwards. On top of that, the effect was very low, I woke up in the middle of the night which never happens with other brands. The NectarBee has a nice website and packaging but that's about all, the products don't live up to its' name. I'm beyond disappointed for The Green Solution to carry this low-quality deceiving brand. I wonder if they think people still have very low standards and won't notice or it's their friends' brand. I have smoked other oil concentrates in cartridges and know what I'm talking about. I have wasted $94 plus tax with NectarBee, thanks a lot, The Green Solution. read more

Do not buy Nectarbee oil! I have been to this location a few times and I am usually satisfied with the quality of the oil and the flower. However, my most recent visit I purchased a Nectarbee oil "twist-spenser" and was horrified to find the oil was PITCH BLACK and tasted like resin, a flavor I am familiar with. That is extremely shady. Even if the oil isn't resin-based, there is no excuse for selling pitch black "honey oil". I will never buy a Nectarbee product again. read more

Let's start with the first transaction. My buddy goes to the Montview store to purchase a disposable vape cartridge. He buys a $15 vape pen and is told that it contains a half a gram of oil. He leaves the store and calls an Uber. After making the call he looks at the pen only to realize that there is no oil with the pen he was just sold. He has to cancel that Uber for a $6 charge. He then goes into the store to ask for oil for the battery that he just bought. The budtender told him that he had everything he needed in a disposable pen as we were set to leave for a flight in the morning. He takes a $15 Uber back to the place we are staying. When we arrive at the place we are staying at, we realize the battery and the cartridge are not compatible. I then spend $15 on another Uber to take the items he purchased to the location on Colfax with the receipts only to be told we are not allowed to return the products that are not compatible because they were not purchased at the same store. So now, I paid yet another $15 for an Uber back to where we're staying. In total we've spent over $52 in just Uber rides only to have products that don't meet our needs and cannot be used. Our flight leaves in the morning and it would be illegal for us to fly with the items we are sold. We spent over $50 on the products and we can't even use them. read more

Green solution sucks! They love to lie about advertised "promos". Like their birthday promo. 420 points on your birth month. To use any day of your birth month. I got three stories from two employees at the same location as to why the points weren't loading. Both were lies. Don't waste your money or time with these "yahuntzels". read more

Came in for some good concentrates, the hash is really good. I dont like the fact that 2 people had to walk with me to pick out products. Like dude was on me like I was gonna do something crazy. All the way till I walked out the door. Maybe it's the location. The bud tender showed me the hash and held it out to smell but would not let it go from his fingers. Something bothers me about people's fingers being near my nose. And the hash was all over the inside of the container. Spent 15 minutes collecting it with a straw off the lid when I got home. Its alright just hella sketchy and a lil pricey read more

Brandon is the man! He was helpful, enjoyable, and helped my find the right product for my needs. I would recommend Brandon to everyone. Also, such a friendly environment. read more

Last time here!!! Way to expensive. Bud so dry it turned to dust. 1/16 @ 30$ for top shelf ...No way!!! Green dragon 18$ out the door and that's with tax... get with the program read more

The green solution has great high end products but I wasn't too satisfied with the customer service today. This place is very clean and upscale compared to some of the other places I've been to. I liked the design of the room when you walked in and the way each of their products are displayed with its information. It was convenient to have and read while the 'tender was busy. Has a high end feel to it. When first arriving, the receptionist at the front didn't seem to enthusiastic to have us and barely greeted us with a smile. Once inside, I asked a question about certain terminology I had been unsure about. The 'tender looked and when responded, made me feel like I should've known already and responded with an attitude almost. Can't remember his name or I would jot it down. Besides those two things, Check out was pretty smooth and the products are of quality so expect the pricing that comes with it. read more

A line of 10 people took 30 minutes. Staff did not seem to have any sense of urgency.