Craig was super friendly to deal with. He was very knowledgeable with the instruments and has dealt…read morewith all the surrounding schools, so he knows the demand and the importance of a quick turnaround. He set a date and stuck to his promise. He not only went through and polished off my son's Bach Stradivarius trumpet, but he also worked out the dents on the bell to bring it back to a 'next-to-new' condition. He even delivered it to my son's work right down the street, which was an added bonus. Craig, and Oleary's Musice Center comes high in my recommendations. Support a local business and see the difference your customer service experience can be.

I took my trombone there for repair in January, 2019. The owner never contacted me, so I followed…read moreup to find out if it was done. He kept making excuses. He set up times that he would be travelling near my home so I didn't have to drive the hour to his shop, but he would never contact me to meet or make excuses at the last minute. He stopped answering when I would call or text, and would not reply to me. I finally had to send a letter threatening to contact the NH State Consumer Affairs. The owner contacted me after that with a total BS excuse. He put me off for over a week until he finally just shipped it to me. I got it twenty-one months from the day I dropped it off. AND HE NEVER EVEN WORKED ON IT!!! I absolutely do NOT recommend this business.

Exeter Music has been a standby for many decades. Rich Bolwes, owner has stocked this small store…read morewith most essentials and supported our community especially enriching our youth. The dedicated, knowledgeable & friendly Alex Potvin often holds the fort down in grand form. Alex fixed the action on my bass while I waited. Id bet most music stores would have told me to leave it for a week or so. This store is my stand by and I highly recommend stopping in. If you are not a musician this is a Great place to get a musician a gift! A conversation with them gives Added value! Check out the geographic moments of wildlife behind store. At low tide there are herons, cormorants, bald eagle and sometimes a seal! Thanks Alex

Had a terrific experience with the people at Exeter Music. Had them restring my newly acquired…read moreMartin guitar. They looked it over, tightened the tuning pegs, cleaned it up and added the new strings. Professionally done by friendly, welcoming staff. Highly recommended for all your music needs.

Excellent service, real nice people to deal with. Hi quality gear. Great all around…read more Will go above and beyond the typical shop.

Really great small guitar shop where you can sit and play as many guitars as you like.read more

It isn't just buying a piano at Darrell's...it's the entire experience of being guided toward…read moreadopting an elegant musical instrument and integrating it into your life. The expertise at Darrell's is unparalleled. We made two visits, and Adam greeted us with a warmth and vast understanding that strengthened our knowledge and helped us to feel, always, that the decision was up to us. We purchased an exquisite pre-owned piano, which arrived in pristine condition, delivered by Adam himself (and colleague). His follow-through from beginning to end is the kind of customer service one always hopes to have, in every exchange. Highly recommended.

I went to this store looking for a Clavinova. Adam was amazing and spent time showing me a CSP-170…read morefrom his inventory. The attention to details and exception customer service was refreshing. I purchased the unit and could not be happier. Great sales and service. Will do business again. Very honest and open.

Brought an acoustic guitar to this repair shop when it was in Boston near Berkley. The guitar I…read morewanted repaired had developed cracks from the soundhole through the lower bought and binding. After nearly two weeks I had to call to see if my guitar was ready. After the repair the guitar looked just like it did before I brought it in for repair. The cracks were not fixed. All he did was glue wood stock blocks to the underside for $280. My guitar was still under warranty from Gibson. I contacted them and they made mention of a shoddy repair. Fortunately this repair shop was an authorized repair shop by Gibson. Gibson replaced my guitar with a brand new one of the same model with hang tags still on it and Gibson factory polished and plecked. Thank you Gibson. Booo to this so called repair shop. BEWARE !!!

Peter diagnosed the issue with my new Martin immediately, plus some other setup issues. Worked…read morewith Martin to get the warranty work paid for. Newburyport is a bit of a drive, but I am satisfied with the work.

I've wanted a Mann Made wraparound bridge for longer than I care to admit. Never met him, spoke…read morewith him by phone briefly only once years ago. John was always available to answer questions, and his email response time was same day. The bridge arrived today and is everything I had hoped for and more. Absolutely beautiful work, and without going into detail, John had to do something extra on this to make it work. In short, he's a stand up guy, and delivers what he promises. Whether you're looking for one of his custom parts to upgrade or considering buying a PRS from John (he has a long and positive history with Paul Reed Smith personally), do not hesitate. Thanks, John...I'll be back.

"Sorry you feel that way" -- John Mann…read more Update: John made a comment on my Google review (screenshots below). He has also chosen to comment on my Yelp review and referred to me as a "vindictive, angry young man" rather than answer the actual concerns I had raised. I saw they had a listing for a used retail display rack on Facebook. I expressed my interest and explicitly stated that I was on my way and that I would be able to provide an accurate ETA soon enough. I live in Maine and traveled an hour and thirty minutes away. I was 20 minutes away and ready to send my ETA, but before I could, I received a message that the rack had been sold. I was not told or informed that anyone else was interested or on their way to pick it up. I contacted John Mann with the hopes that he might understand the situation and provide any type of apology or explanation for the inconvenience. I was frustrated by the situation but hoped it was a misunderstanding and was willing to give John the benefit of the doubt, that he didn't know I was on my way. Instead, he says: "Sorry you feel that way." He never told me at the time that it was an old listing posted by mistake. He only offered that explanation after the reviews were public. He had the opportunity to clear up any miscommunication privately; however, he chose not to do so. Had he apologized for the inconvenience at the time, when I stated how the situation made me feel, I likely would have let the situation go. Instead, he took no accountability for his mistake, ignored my actual criticism of him, and shifted the blame onto me for no reason other than to save face.

Very knowledgeable and helpful service regarding old violins. I received an exceptional prompt…read morereply to my questions. I highly recommend this business for all violin concerns! from rehabthis@hotmail.com

We take private violin lessons at this place. Very convenient location on Main Street in Davidson…read more Right near delicious bakeries and coffee shops and restaurants. Charming old historic building. High-quality instruction from Rebecca, and any equipment and accessories you need for your string instruments and repairing is on site.

Pat has closed his shop and retired. A loss for all guitarists, as he is the best tech anywhere.read more

I have driven hundreds of miles each year for 20 years just to have Pat DiBurro tune up, and work…read morehis magic on my Taylor guitars. Pat is a MASTER LUTHIER and even nicer person. Thank you, Pat.