I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

I bought a new guitar here back in November. It was an expensive guitar for me as I had never…read morepurchased something of this level before. Well, I had an issue with the guitar well after the return window and the folks here went above and beyond in helping to rectify the problem. I could not speak more highly of this establishment and I will be buying all my musical equipment and accessories form them in the future.

Their dj equipment selection is sparse. They don't return emails sent directly to their manager…read moreregarding trade in equipment. Nobody ever greets you when you come in and most of all the folks that worked there when I came I couldn't be bothered to help.

Guitar Center, Manchester, NH sucks bolas de perro! I visited them last year and was greeted by a…read morerude employee that informed me I could not handle the guitars. Well, I will not be buying anything here I guess. I walked out. I guess the Scamdemic continues. I found a much better and more friendly store in Concord, NH area. They are closer to home and much nicer to deal with. Guitar Center filed for bankruptcy Chapter 11 in 2021. Crash and Burn, Mother&#@*s!

Complete SCAM Customer Service ignores repeated requests to…read morereturn an instrument forcing you to keep paying them. I had to lock my card to stop them!

This is a terrible company to work with for renting instruments. They are impossible to get ahold…read moreof. You'll be on hold for a ridiculous amount of time. The chat feature on the website doesn't work. They allow you to send messages on the website, but they will never reply. The buyout prices of instruments are outrageous (and they don't tell you upfront). Trying to return the rental is impossible, so they can keep charging you. I would advise staying away from this company on principle alone for how they do business.

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

I brought a guitar, amplifier carrying case and wires to sell. I bought this whole set up for my…read morechild that showed some interest. Needless to say, it stayed on her wall for almost two years completely untouched. I finally wanted to get rid of it. Brought it to NH Guitars, they tested it all, looked up what the going price is and offered me 65% of what it's worth. It was fair for both of us! Very friendly and knowledgeable and very fair people to do any buying or selling.

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

Outstanding service, repairs, upgrades and custom products. Hands down the best stringed instrument…read moreLuthier in the NH. Hand wound Stonewall pickups are extraordinary upgrades for any guitar...they are all I use now!

I had just purchased a used '72 Yamaha G-170A classical guitar in need of some love and didn't…read more(still don't) have the know-how to clean it, lower the action, and set it up with new strings, so I searched Yelp in the Portsmouth area and began to call around. Five or so calls later and I got to talking with Scott at Naked Guitar Repair. He came off as a good dude who was really comfortable with guitars and confident in his work, so even though I had found a cheaper option, I drove over to Madbury to meet Scott. His shop is located in the same lot as a landscaping business and is entered through the side door under the green awning along the right-hand side of the building. The space is refreshingly unfinished, with tools lining the perimeter workbench spaces and guitars in various states of build hanging along the walls. The real look of the place was the first of a few indications that I had chosen the right repair shop for my old Yamaha. Scott looked up from his work and received me warmly into his workshop. He deftly inspected the guitar, played a Spanish riff to check its original condition, and concluded that it was in great shape, definitely worth cleaning up. Throughout the "interview" he was really friendly and shared a great deal of information about his history with guitars; during this conversation I also came to learn that Scott builds electric guitars from scratch under the name Stonewall Instruments in this same space (another indication that my Yamaha was in good hands). He was even willing to work with me on the price of the work. I picked up the guitar a few days later, and, needless to say, it sparkled and sang. I'll try to include a photo of it with this post, but you should just take my word for it -- the guitar glows like it was touched by a experienced perfectionist and is matched by the sweetest tone, new strings tight and sharp. Can't be more happy with the "upgrade" Scott was able to bring out of her. Not only do I recommend Naked Guitar Repair to anyone looking for a honest conversation about a guitar in need, but I'm personally committed to returning to the business when Scott has his annual Stonewall Instruments open house. Hope this helps. Be well!

No cashiers, no service waited 20 min then left items on counter and took off, never again.read more

they suck! their staff is rude and stupid. i will never go back there again! support your local…read moremusic store instead. you will be glad you did. p.s. i have bought several items at guitar center prior to my bad experience. however, this but never happen again!