everything, retouch was excellent and hair cut was the BEST ever. Rylee is vert talented,…read morepersonable and Know what to do. Highly recommend her.

I had my hair done here for the first time and the final product was far different than intended. I…read morewent back for re-toning (which they covered for free) and again it was not anywhere near intended outcome. So then when I went to my normal stylist in Minneapolis (we moved and B&S was much closer to new home) she agreed that the process completed on my hair was incorrect for my request via photos that I showed. When I spoke with the hair manager Allie she informed me that I "voided the warranty" by not coming back for a THIRD time to have them fix it, even though I no longer trusted their services. Very very disappointed and would not recommend hair services here to anyone. Very sad as my family has always had great interactions for the last 15 years. Poor customer service and accountability. (edit to add: my hair started with no color, dark brown all around so it should have been a blank canvas)

My face looks and feels amazing. Susan is always such a pleasure. I love that she explained the…read moredetails of the facial thoroughly so I would know what to expect. She's also great about following my lead on talking vs quiet and I was grateful for the opportunity to chat today.

Great salon w talented hair people. I recently participated…read morein a practice hair cut in their well hidden teaching salon to the right as you enter the salon. Was so impressed w the way they nurtured and taught these new hair stylists. You can get on a list for hair cuts or color if you contact them. My regular salon visit was great but I noticed the prices kept rising and it was tough to keep going on a regular basis. Salon is bright and clean and welcoming.

Tina is THE best. If you value an experienced stylist she will help you look and feel beautiful. My…read morehair is wavy and hard to style. She helps bring out the curl and waves. Highlights are gorgeous and hide my "hard to hide" grays. This mama needed a hair makeover and she delivered. I also brought her my 4 year old daughter and she did so great with her! So patient. And she actually got to put in layers!!

This place used to be good had better workers who were more picky and wanted you happy with what…read morethey did to your hair now they made there prices waaaaay too high for nothing they added another 200 almost I'll never go here again!!!! Horrible place.

If you're looking for a salon with friendly, welcoming stylists who communicate well and make you…read morefeel comfortable, I'd recommend looking elsewhere. My experience was disappointing from beginning to end. The first stylist didn't take the time to communicate clearly about my haircut or make sure we were on the same page. I left with a haircut I wasn't happy with and feeling like the experience itself wasn't important. After contacting the salon, I met with the owner for a consultation. While she made some adjustments, the entire appointment was awkward. She barely spoke, so I found myself trying to carry the conversation just to break the silence. She didn't seem interested in building any rapport or making me feel comfortable. Near the end, she interrupted me while I was still talking, ended the appointment, and sent me on my way. I left feeling dismissed rather than cared for. The salon advertises itself as welcoming and experienced with diverse hair types, but my experience didn't reflect that level of customer care. I never felt listened to, valued, or genuinely welcomed. Every interaction felt like an obligation instead of someone who enjoys their work and wants clients to come back. I rarely leave negative reviews, but I think people should know that customer service here was just as disappointing as the haircut. I won't be returning, and I can't recommend this salon based on my experience.

I have been a repeat customer, but be warned if you are a busy bee Because I have experienced…read moreskilled service for my hair and have felt more comfortable here with my hair as a Latina than in other locations. *BUT PROCEED WITH CAUTION!! Unfortunately my concern is regarding their communication and strict policy. They would rather loose me as a future customer than help find a middle ground of a missed appointment that I tried to call the office for. Their booking service had an outdated number associated to it, so I didn't receive any communications with them. I hate to have to do this but if this is how a repeat customer is ignored and treated then it's just actually unfortunate. They took my money, which is expensive. I cannot and I don't any one really can afford an expensive hair appointment and receive no service. People budget for these things because yes they have people with skills and it's expensive! I am stuck in need of hair service. Without any regard. Just a rigid cold - rely on policy vibe, as in they disassociate with what they are saying because it's not right. And act with toxic positivity. Policy is NOT law binding. I will be disputing with my bank and considering further actions. As they even have a voicemail from me they never returned. I called them 4 times. And spoke to someone 1 time who couldn't assist me in any way as she was the register/ host and no one was available to be actual help. I didn't miss my appointment they ignored me. So yeah. Sorry but just a heads up out there- if you have kids or a family situation or work that might change your schedule unexpectedly due to, for me, a court date was set. Don't book as schedule may change and they will not care about taking 100 percent of price for nothing all because life is life and policy is just a pretend word to act like and/or hide behind.

the hairdresser with the pink hair cut my hair wrong and said oops sorry I just have ADHD. ADHD is…read moreno excuse for a bad haircut.. The hairdresser was using a round brush (which she did not know how to blow out hair or use it) to blow out my hair and my HAIR got stuck it in and she ripped a bunch of my hair out and when I said "ow" she told the older lady helping me that I was just tender headed. No I'm not tender headed, you RIPPED my hair out. She couldn't cut my hair so she had to get her boss to help me. She was very rough with my hair and normally I'm not tender headed at all and nothing anyone can do to my hair hurts my head. Mind you I have very long hair and all I was asking for was a inch off. And face framing layers.you can go here to get simple haircuts just don't let someone cut your hair that doesn't know how to, which is the person with the pink hair and glasses.

While visiting my sister in Orono, she talked me into getting a hydro facial and neck treatment at…read moreHair Envy. I am from the East Coast. I had a hydro facial done back home After getting a hydro facial and neck treatment at Hair Envy, I was blown away by the difference of the two treatments. I highly recommend this above and beyond treatment. It was incredible.

Visiting from CA & needed a haircut. Found this salon on yelp. Katy was my stylist, friendly &…read moreloved how she was so happy & smiling!! She was amazing!! I explained what I was looking for & she delivered!! Thank you Katy I will be back again when I visit MN again!!

Love this salon! Great location and Angela is the best. Love my hair for the first time in my…read morelife. All the stylists are well trained, personable and competitively priced. I would recommend One Fine Day for all hair types!

Every time I come here, I make an appointment with Becky. She is a great hairstylist, and does what…read moreI like each time! The salon is super nice, very clean. You can either come here for your hair needs, or it looks like they have nails on the side as well!

Lori colored my hair. It was getting to be a bit brassy blonde so I asked for low lights. My hair…read morewas brown when I left the salon. All over. I figured it would lighten. Called her 4 days later as it hadn't changed a bit. She said they were closing the next day due to Covid and assured me it would lighten in a few more days or she'd make it right. Since the salon was closing I asked her to call me a week later and check in. She assured me she would. It's been at least 6 weeks, my hair is still all brown and she's never called. I'm so disappointed.

Been going to Nichole for years. Never disappointed w her cut and color. She's given me some great…read moreadvice over the years re products and routine. Won't go anywhere else.

My first ever experience at this salon was for a haircut. I came in as a walk in and had Chelsea…read morecut my hair. For once, I felt like they weren't plying "beat the clock" with me and she did an amazing job. I didn't have to trim a single hair when I got home-which has never happened before anywhere. I'll definitely be having her cut my hair again.