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    The Hardwood Floor Guy

    5.0 (47 reviews)

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    The Hardwood Floor Guy making a delivery to Casa G on a Saturday morning.
    Carlos G.

    I honestly don't have a reason for not leaving "the hardwood floor guy" a well deserved review from our original home improvement in 2015. Of course, I found the business using Yelp and inquired on visiting showroom which used to be located on 2nd st in old town Upland. We met Robbie and taken by surprise how much he carries as samples from different suppliers in the floor covering business. "Floor Covering" sums that up really simple. A vast amount of what is currently in style with new additions being updated periodically. Having the flexibility to act as a 3rd party supplier when you can't buy direct from manufacturer, I challenge you to compare prices from major Home Centers selling the same product. I honestly doubt you're going find a better price. If you still think you're getting a better price, check with Robbie on replacement availability. He could spare you some misery when you realize you might be considering something that is no longer in production. Material -underlayment -laminate floor -berber carpet -baseboard We had no doubt when it came down to price comparison and felt really good about having 'the wood floor guy" furnish material to do the entire 2nd floor. Material to include 4 bedrooms with closets, Hallway, Master bath, Hallway bath and stairs. Robbie did a complete take-off and delivered materials safely. Ask about deliveries, ours was included. Labor -remove floor covering and discard -prep floors -layout -installation -clean Robbie can offer a list of qualified installers that he recommends or you can choose to hire your own. I will add, the installation crew recommended did our second floor in a methodical phase. It's not easy and I emphasizes, it's not easy doing floor covering in a fully occupied home. The approach was to do master bedroom, bath and walk-in closet first. Move furniture to hallway and repeat as the work progressed into other bedrooms eventually ending at stairs. The end result is a beautiful finish product that will last years on. Why the review now, I called Robbie to inquire on matching a bedroom downstairs to match upstairs. Of course, my approved proposal went MIA and Robbie was able to confirm manufacturer, model and color. We're all looking to save money when it comes down to purchasing power and if labor is involved, we're seeking that, too. You have to draw the line between good and bad. Lot's of horror stories out there with so called installation companies not doing "finish work". As I write this, I can hear cutting, scraping, sanding etc . . . . Robbie's recommended crew is in production mode. In summary, call "The Hardwood Floor Guy" and inquire, you won't be disappointed. Spring is on the horizon :)'

    Jordan M.

    Very friendly and helpful! Very reasonable pricing and a good variety. He doesn't have a fancy show room that's always open, but he will meet with you and give you a walk through. He allowed us to take our time and didn't try to sell us the expensive stuff. We liked him a lot! Highly recommend!!

    Photos are of some before and after pics

    We have 18 year old maple flooring in our home, we decided it was time for a refresh. I reached out to My Floor Guy and he came right out. He gave us a few options that would work for this type of floor and we agreed on a price. Guys team was very professional, very accommodating and nice people to work with. We had 200sq feet of new wood installed, they did a great job blending the old with the new. The project took 6 days, the technicians arrived on time everyday, they were we very conscientious about making a mess. Overall we are very pleased at the results, and the price was the price they never came asking for more money.

    Mohawk Smartstrand in Harmony.
    Daphne K.

    So satisfied and happy having done business with Robert. I'm very glad he responded quickly to my Yelp inquiry and came out to do measurements and give us a quote in such short notice. We even changed our choice of color on the carpet at the very last minute. Pricing was very reasonable and the installation took place at the date we requested. Thank you!

    Charles B.

    Had my floors done 6 months ago and so far so good. Robert was easy to work with and responded to email/voicemail in a timely manner. Pricing was very competitive, even though I had to pay the credit card service fee. I would purchase flooring from Robert again.

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    1 year ago

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    3 years ago

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    Robert R.

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    3 years ago

    Robbie was amazing. He delivered a great product and his installer had great attention to detail. We are very satisfied with the end result.

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    Robert R.

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    9 years ago

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    9 years ago

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    Robert R.

    Thanks so much Shirley. It was a pleasure working with you.

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    9 years ago

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    12 years ago

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    6 years ago

    Robbie is the best! And J&R Flooring is equally exceptional. Not a single complaint. They went over and beyond

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    Page 1 of 2

    Ask the Community - The Hardwood Floor Guy

    Have you/do you install flooret LVP?

    Everything we install is provided through us to give you a full warranty I believe that company sells direct on there website. You will find most flooring stores can’t give you a full warranty if they don’t provide the floors as it becomes a huge… Read more

    Do you do small repairs on hard wood floors?

    Yes but you need to have more of same materials to accomplish this. If you don’t have any extra repairs wouldn’t be possible.

    Is your showroom open on weekends?

    Everything i do is by appointment basis but if you like to send me your number I can reach out and make an appointment with you for what ever best.

    I just need repair of the small strip of wood between rooms. My shoe heel got caught on it and pulled it up an off. Do you think you could do this small repair ? And for how much, approximately?

    Do you do baseboards?

    Yes

    We are looking to tear out carpet and tile downstairs and refinish cement. Is that something that you do? We also want to replace carpet upstairs.

    I’m sorry we do not refinish cement but I have a friend that does his names Brandon (909) 518-9040 that’s his number just tell him I referred him and I’m sure he give you a good deal. I do handle carpet though.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Hardwood Floor Guy

    Robbie paid attention to detail and took the time to suggest flooring that wood compliment what was already in my home.

    Mentioned in 24 reviews

    Read more highlights

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    Hailo Flooring - Before and after shower remodel with a 24 x 48 Arizona Tile with brass finishes

    Hailo Flooring

    (266 reviews)

    ​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

    Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

    Perry Floors - Hardwood floors installed by Perryfloors materials sold by Perrys

    Perry Floors

    (60 reviews)

    When looking for flooring, we were first helped at Perry's by Marc and he helped us pick out…read moreflooring we loved and he was great to work with. But he went on PTO right after and we didn't get good customer service after that so got 5 other quotes and settled on another installer. Perry's quote was comparable to all the others. Months later when we were ready to pull the trigger on the flooring, I was still having remorse about not going through Perry's so I reached out and learned Marc was back so worked with him again and they ended up installing our flooring. We went with Eternity Sequoia Mineral Peak and couldn't be happier with the installation and final result. As part of our install they had to also level some cracks in the concrete slab foundation. The installers were super fast and efficient. We had a couple concerns after the installation - a couple of low spots where the floor was flexing - but the owner came out and inspected and assured us it was okay and wouldn't be a problem in the future. I also took advantage of Perry's financing special of 12 months same as cash. Thank you to Marc for making this happen for us!

    Perry Floors did a fantastic job installing my tile floors. If you're looking for quality…read morecraftsmanship, great prices, and outstanding service, look no further. The installers, who laid the tiles in my kitchen and hallway on the diagonal, took immense pride in their work--the precision with which they measured, cut, and laid the tiles was artistry in motion. This was the second time I used Perry Floors. They had done such a fabulous job installing my wood floors in my study and bedroom that I immediately thought of them for my tile project--and they came through with flying colors again. Throughout the process, I consulted Anthony many times, and he patiently answered all of my myriad questions while I decided on the tiles and the overall look. The staff's friendliness, reliability, quality, and price just can't be beat!

    J&L Innovative Flooring - The areas we service

    J&L Innovative Flooring

    (167 reviews)

    Larissa and Jose recently helped us in the aftermath of a slab leak in our home. They were…read moreprofessional, supportive, informative without being pushy in the least. They helped us pick out great quality flooring at their display center. We were even able to take samples home to try out under different lighting/times of day. That really helped us make a decision we were comfortable with and excited about. Communication, timelines, information were all on point. When we hit an unexpected issue in the discovery of additional water damage in our home, they were able to think on their feet and help make the necessary changes to the plan. They were busy but always managed to find the time to accommodate our changing situation. The cherry on top was when Jose found an amazing flooring solution to an unexpected issue that we were struggling with in our kitchen. We were faced with the possibility of losing electrical connection for our kitchen island because of a botched job done by the previous contractor but Jose was able to take care of it and still safely install flooring. Lastly, the team cleaned up perfectly after they left. From start to finish, everything went smoothly. The work itself is great quality. Our family is enjoying our new floors - I still can't believe this is my home! We will be returning for future flooring needs and would absolutely recommend them any day. Thank you Jose and Larissa!

    My floors came out exceptional. I can't thank Larissa and her team so much. From start to finish…read more she was on time for everything. They even started my floors in the rooms because I was going to have my kitchen done. She made an exception for me because they normally like doing it all together but I wanted it in stages because I was getting work done. How fast they did everything was amazing especially having littles in the house. A week total for my house. every bit of detail was to the "T". They were very professional and very clean which I like because its already hard having remodeling done And we didn't have to pick up after them. Once again thank you Larissa will definitely be using you in the near future.

    Wally's Carpet & Tile of San Bernardino

    Wally's Carpet & Tile of San Bernardino

    (86 reviews)

    This is our third time using Wally's carpet and tile for our home flooring needs. Chris was very…read morehelpful and accommodating with helping us get our final flooring project taken care of. When we called him out to measure and give us an estimate, we were so happy to find out that the floor we had put in a couple of years ago was still available. We finally decided to tear out all the carpet and put in the same flooring that we had put in a couple of years ago in our kitchen, bathrooms, and dining room. We are so grateful to Wally's Carpet and their team for making this project so easy and affordable for us. Santiago, Santiago Junior, and their team did such a beautiful job on our hard floors and made sure it was installed perfectly and matched up with the other flooring that we already had in place. They left everything neat and orderly, and even moved all of our furniture back into place when they were done, which we appreciated more than we can say! Jose came to install carpet in the two bedrooms and got it done so quickly, all in one day. He made sure to vacuum, sweep and clean up any mess that happened with the installation. We highly recommend Wally's to anyone who is looking to have any type of flooring project done, they are highly professional, and their team of people are skilled, knowledgeable, respectful and got the job done professionally, quickly and with zero issues! We just want to say thank you to all of you and please know how grateful we are, we are so in love with the way our house looks. We want to show it off to everyone. John and Antoinette G.

    I recently decided to redo the flooring in my house. I explored and researched several places, and…read moreafter talking to each highly rated companies I decided to go with Wally's because of their customer service, their warranties, and their ability to deliver what they stand by. Their price was fair and reasonable, and I chose to pay a bit more for better quality and service. I was on a tight timeline because I needed the floors done ASAP because I had to be out of my rental. However I was going to be out of town but Ron (project manager) went above and beyond to make sure everything went smoothly during my absence. He checked in on the project daily and sent me pictures of the progress throughout the day which helped eased my stress tremendously. Ron is amazing! He's friendly, professional and was very very patient with me and always made me feel like top priority. It was a big project and I couldn't have chose a better company to deliver. The installer Santiago and his team also did an amazing job! From renovating the tiles, to installing my floor, baseboards, and the clean up. There was a minor issue after the floors were done and Santiago came over the same day and fixed the issue. I am beyond satisfied and happy with the way my floor looks. You cannot go wrong with Wally's!!

    Floor Decor

    Floor Decor

    (70 reviews)

    TL;DR: best place to buy LVP and SPC. Best prices by far and knowledgeable staff!…read more We were referred to this place by some friends who had recently changed their floors to SPC and that was exactly what we were looking for. Sam helped answer all our questions and even educated us more than we had hoped. On top of that, their prices are really good and they have delivery times much shorter than other resale places. Don't get this place confused with the one with "&" in the name. This is the best place for flooring. Go here (it's far out in Upland) and get your floors.

    Although I've wanted to replace my floors for awhile, it wasn't until I had a water leak that this…read morewas forced on me. I didn't know about Floor Decor and they were referred through the reconstruction company I used. Dave Rogers came to my house, let me know the options and I then decided on LVP and replacement carpeting. Dave was so professional and kind! It was an extremely difficult and stressful time for me and I know he sensed that - no pressure, just helped with the best decisions I could make. The final quote for the work was so reasonable! I know it was a fair price - I've been pricing these products for years. The installers for both the LVP and carpet were very experienced and easy to have in my home - they worked quickly and were clearly very experienced. I have 2 more rooms I'd like to replace with carpet sometime soon -- and I will definitely call on Floor Decor again. Thank you, Floor Decor!

    The Hardwood Floor Guy - flooring - Updated June 2026

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