1. The Hardwood Floor Guy

    1. The Hardwood Floor Guy

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    Upland, CA

    The Hardwood Floor Guy

    5.0 (49 reviews)

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    Robbie is the most sincere helpful person we have dealt with in this industry! He provides the most information to help you make an informed decision about which materials are right for your needs and budget. Couldn't have asked for better experience ordering our hardwood and carpet! Than

    The Hardwood Floor Guy making a delivery to Casa G on a Saturday morning.
    Carlos G.

    I honestly don't have a reason for not leaving "the hardwood floor guy" a well deserved review from our original home improvement in 2015. Of course, I found the business using Yelp and inquired on visiting showroom which used to be located on 2nd st in old town Upland. We met Robbie and taken by surprise how much he carries as samples from different suppliers in the floor covering business. "Floor Covering" sums that up really simple. A vast amount of what is currently in style with new additions being updated periodically. Having the flexibility to act as a 3rd party supplier when you can't buy direct from manufacturer, I challenge you to compare prices from major Home Centers selling the same product. I honestly doubt you're going find a better price. If you still think you're getting a better price, check with Robbie on replacement availability. He could spare you some misery when you realize you might be considering something that is no longer in production. Material -underlayment -laminate floor -berber carpet -baseboard We had no doubt when it came down to price comparison and felt really good about having 'the wood floor guy" furnish material to do the entire 2nd floor. Material to include 4 bedrooms with closets, Hallway, Master bath, Hallway bath and stairs. Robbie did a complete take-off and delivered materials safely. Ask about deliveries, ours was included. Labor -remove floor covering and discard -prep floors -layout -installation -clean Robbie can offer a list of qualified installers that he recommends or you can choose to hire your own. I will add, the installation crew recommended did our second floor in a methodical phase. It's not easy and I emphasizes, it's not easy doing floor covering in a fully occupied home. The approach was to do master bedroom, bath and walk-in closet first. Move furniture to hallway and repeat as the work progressed into other bedrooms eventually ending at stairs. The end result is a beautiful finish product that will last years on. Why the review now, I called Robbie to inquire on matching a bedroom downstairs to match upstairs. Of course, my approved proposal went MIA and Robbie was able to confirm manufacturer, model and color. We're all looking to save money when it comes down to purchasing power and if labor is involved, we're seeking that, too. You have to draw the line between good and bad. Lot's of horror stories out there with so called installation companies not doing "finish work". As I write this, I can hear cutting, scraping, sanding etc . . . . Robbie's recommended crew is in production mode. In summary, call "The Hardwood Floor Guy" and inquire, you won't be disappointed. Spring is on the horizon :)'

    Jordan M.

    Very friendly and helpful! Very reasonable pricing and a good variety. He doesn't have a fancy show room that's always open, but he will meet with you and give you a walk through. He allowed us to take our time and didn't try to sell us the expensive stuff. We liked him a lot! Highly recommend!!

    Photos are of some before and after pics

    We have 18 year old maple flooring in our home, we decided it was time for a refresh. I reached out to My Floor Guy and he came right out. He gave us a few options that would work for this type of floor and we agreed on a price. Guys team was very professional, very accommodating and nice people to work with. We had 200sq feet of new wood installed, they did a great job blending the old with the new. The project took 6 days, the technicians arrived on time everyday, they were we very conscientious about making a mess. Overall we are very pleased at the results, and the price was the price they never came asking for more money.

    Mohawk Smartstrand in Harmony.
    Daphne K.

    So satisfied and happy having done business with Robert. I'm very glad he responded quickly to my Yelp inquiry and came out to do measurements and give us a quote in such short notice. We even changed our choice of color on the carpet at the very last minute. Pricing was very reasonable and the installation took place at the date we requested. Thank you!

    Charles B.

    Had my floors done 6 months ago and so far so good. Robert was easy to work with and responded to email/voicemail in a timely manner. Pricing was very competitive, even though I had to pay the credit card service fee. I would purchase flooring from Robert again.

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    3 years ago

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    Robert R.

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    3 years ago

    Robbie was amazing. He delivered a great product and his installer had great attention to detail. We are very satisfied with the end result.

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    Robert R.

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    Robert R.

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    Robert R.

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    Robert R.

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    Robert R.

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    Robert R.

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    Robert R.

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    9 years ago

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    Robert R.

    Thanks so much Shirley. It was a pleasure working with you.

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    9 years ago

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    Robert R.

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    Robert R.

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    12 years ago

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    7 years ago

    Robbie is the best! And J&R Flooring is equally exceptional. Not a single complaint. They went over and beyond

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    Robert R.

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    12 years ago

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    Page 1 of 2

    Ask the Community - The Hardwood Floor Guy

    Have you/do you install flooret LVP?

    Everything we install is provided through us to give you a full warranty I believe that company sells direct on there website. You will find most flooring stores can’t give you a full warranty if they don’t provide the floors as it becomes a huge… 

    Do you do small repairs on hard wood floors?

    Yes but you need to have more of same materials to accomplish this. If you don’t have any extra repairs wouldn’t be possible.

    Is your showroom open on weekends?

    Everything i do is by appointment basis but if you like to send me your number I can reach out and make an appointment with you for what ever best.

    I just need repair of the small strip of wood between rooms. My shoe heel got caught on it and pulled it up an off. Do you think you could do this small repair ? And for how much, approximately?

    Do you do baseboards?

    Yes

    We are looking to tear out carpet and tile downstairs and refinish cement. Is that something that you do? We also want to replace carpet upstairs.

    I’m sorry we do not refinish cement but I have a friend that does his names Brandon (909) 518-9040 that’s his number just tell him I referred him and I’m sure he give you a good deal. I do handle carpet though.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Hardwood Floor Guy

    They came the next morning after Robbie got involved and the fixes were finally completed more than a month later.

    Mentioned in 26 reviews

    Read more highlights

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    Buddy's Flooring Carpet One

    Buddy's Flooring Carpet One

    3.8
    (33 reviews)

    I have used this store a couple of times now. This is my go to small business for flooring in the…read moreinland empire. Buddy's has been around for ever in the area. It was father and son operation and now Robert (the son) is running the show. I use them because the have a great selection of flooring options when you go into the showroom. If they don't have something you like they will order it for you. I personally work with Jeffrey Stark. He is a very kind and patient person. He was willing to really listen to what I was looking for and was able to point me in the right direction. There was no high pressure sales pitch which is nice. Just and easy person to work with. I definitely recommend Jeff if you are going to this store. The pricing was fantastic for the flooring options I picked. After the installation was completed my home was forever transformed in the best way possible. I have some moved out of the area but I will be continuing to use them for my flooring needs. I definitely recommend this place as they are so easy to work with. Ask for my boy Jeffrey as I know he will take good care of you. Robert the owner is also very friendly and will do all he can to ensure your job is completed in the most professional and perfect way possible.

    Where do I begin... Let's start with the assessment and…read moreconsultation. My flooring project started about secondary to a water leak. My insurance was involved and due to the age of my floors my entire first floor needed to be replaced. Dealing with the insurance company was a slight headache but Mr Juan went to bat for us and got us the flooring we wanted/needed. We went with a luxury vinyl for its water proofing properties. We are soooo pleased. The floor installers came in and did it all in a day and a half! They were amazing! They are such a great team and work really well together!!!! I'm coming back for our upstairs carpet and stair project! The team is great, the selection is wide and their skill set is dope! Please please go to buddy's flooring for all your flooring needs

    Hailo Flooring

    Hailo Flooring

    4.7
    (266 reviews)

    ​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

    We were so pleased with Hailo Flooring! From the beginning when Ryan helped us select the right…read moreproduct to the final installation, the process went very smoothly. At every stage they are were professional with moderate prices. We will definitely be repeat customers!

    Warren Clark's Custom Carpets

    Warren Clark's Custom Carpets

    4.4
    (25 reviews)

    Have you ever done an extraordinarily huge project in your house? *raises hand* You know it can be…read moreso exciting but at the same time your project can make you or break you depending on who you're working with. I worked with Warren's about 6 years ago to carpet my art studio in a freaking fabulous leopard print carpet. It came out flippin' gorgeous! It's my only carpeted room in my house so I went all out. Here's the thing though....these guys were on point for the entire project. They were always on time. They always came when they promised. They made the experience simplified and easy. No mistakes. Nary an error. I asked if they could also install baseboards for me after the carpeting was finished and they did that too with perfection. So my new project is wayyyy bigger. Entire house new hardwood flooring. I call. Can I come pick out a floor and then you guys come and give me estimate? Yes! I get there and I love.love.love. the Karistan Wood. Just Oh.My.Wow.! The samples are a great size and I ask can I borrow 3 to take home to see which I'm going to like best? Just like before...sure you can! Just amazing customer service! Priscilla has been my salesperson. I started with her on the phone and she's been amazingly helpful, very friendly and knowledgeable. Ask for her if you pay them a visit! Highly recommend! The store is very clean. Everything is highly organized into categories which makes the shopping experience such a joy! All employees there wore masks and there was available hand sanitizer. I will update as I go through this process and I'll also add pictures along the way.

    We just did a kitchen remodel and decided to change flooring in foyer, and powder room also. We are…read moreso LOVING our floors! Warren Clark has a great selection, and the crew that came out kept our house tidy during demo and install. We couldn't be happier!!

    Floor Decor

    Floor Decor

    4.1
    (70 reviews)

    TL;DR: best place to buy LVP and SPC. Best prices by far and knowledgeable staff!…read more We were referred to this place by some friends who had recently changed their floors to SPC and that was exactly what we were looking for. Sam helped answer all our questions and even educated us more than we had hoped. On top of that, their prices are really good and they have delivery times much shorter than other resale places. Don't get this place confused with the one with "&" in the name. This is the best place for flooring. Go here (it's far out in Upland) and get your floors.

    Although I've wanted to replace my floors for awhile, it wasn't until I had a water leak that this…read morewas forced on me. I didn't know about Floor Decor and they were referred through the reconstruction company I used. Dave Rogers came to my house, let me know the options and I then decided on LVP and replacement carpeting. Dave was so professional and kind! It was an extremely difficult and stressful time for me and I know he sensed that - no pressure, just helped with the best decisions I could make. The final quote for the work was so reasonable! I know it was a fair price - I've been pricing these products for years. The installers for both the LVP and carpet were very experienced and easy to have in my home - they worked quickly and were clearly very experienced. I have 2 more rooms I'd like to replace with carpet sometime soon -- and I will definitely call on Floor Decor again. Thank you, Floor Decor!

    The Hardwood Floor Guy - flooring - Updated July 2026

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