This company was handling the escrow for a property we were buying after losing our home in the…read moreEaton fire. We encountered issues with the property due to the seller's non-disclosure. They insisted on charging a service fee only to us, and not the seller, when it became apparent the deal would not go through. I felt that they were holding our deposit hostage until we agreed to their unfair practice. They were unwilling to work with us in any way. Way to kick us when we were already down.

Being a property renter can be difficult. I'm having by far the best experience with the Century 21…read moreAdams & Barnes Property Management Department than I have had with previous rental companies in the area. Micah responds to maintenance requests immediately, although there has not been many because the property was ready, I feel at home and not like a guest. I highly recommend them.

Alma Smith Realtor doesn't act and treat her tennants like they should be treated. She doesn't…read morefollow the lease she created, she sends you nasty notes in the mail, and treats you unprofessionally. If my name was up on the building, I'd care about my reputation and want to provide a fantastic service with a smile. Apparently her reputation isn't taken that seriously... My recommendation is to find someone else that rents/leases homes. Once you sign the lease, you're in for a bunch of added stress you don't need. It's just not worth it people... Best of luck to everyone and sign a lease with someone that truly cares. I want to go picket...

She leases the house next to me and tenants always complain about how poorly she manages and takes…read morecare of them. She's left them with no heater during the winter and won't fix anything that is broken in general. Expect to have dead grass because there are no sprinklers or gardeners. Once I called her to complain about our previous neighbors (we have had a lot since they all eventually leave the second the lease is up) they were parking over 8 cars in our driveway and would constantly block us out and I've been been late to work and scratched my car twice because of how close they would park. I told her it was a fire hazard and that legally she cannot have more that one family living in that home (I guess the neighbor would rent out rooms to her sons friends). I would knock on their door constantly and leave notes and even went to City Hall to see what I can do but thankfully I woke up one morning to see a moving truck and it was the best day of my life. They left and now our new neighbors only have 2 cars no more than 3. When I contacted Alma herself on the phone she told me "I don't give a crap, call the cops for all I care I don't have time for this" and hung up on my face. That's Alma Smith for you, I would stay away until she finally forks up this house and sells it because obviously she's doing a terrible job because at one point the house was on the market for a long time before someone even leased it and when someone signs a lease with her they always end up regretting it.

Lived in a property managed by them for 5 years. Issues were always responded promptly and there…read morewas never an issue that didn't get resolved after one message and taken care of within a day.

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

I want to share my sincere appreciation for Jimmy Lam at Lotus Escrow for the exceptional care and…read moreprofessionalism he showed throughout our recent transaction. As the daughter of the seller, I was closely involved in the closing process, and Jimmy truly went above and beyond. He took the time to thoroughly walk us through the escrow signing documents, ensuring we understood everything before moving forward. What stood out most was his willingness to make necessary corrections to the vesting/title exactly as the buyer had requested before filing--rather than simply relying on an amended letter. This level of diligence mattered greatly to me, as I needed to see those corrections reflected clearly throughout the documents prior to signing. Coming from a background as a paralegal, I understand how critical it is for documents and contracts to be accurate and properly executed. Issues that are overlooked can create serious problems down the line. Jimmy respected that perspective and never pressured us to rush. Instead, he honored our request to carefully review every document, giving us the time and space we needed to ensure everything was in my mother's best interest. I also want to acknowledge Janici Pan, who served not only as our agent but as a true advocate. She consistently ensured that every step of the process aligned with what was best for my mother. We deeply value her commitment and her belief that we are stewards of what belongs to God, and that such responsibilities should be handled with integrity and care. Overall, we are incredibly grateful for the professionalism, patience, and integrity shown by both Jimmy and Janici. Their attention to detail and respect for our concerns gave us confidence and peace of mind throughout the entire process.

Extremely helpful and timely on all questions we needed answered! A wonderful company to help us…read morenavigate all the paperwork for us, first time buyers!

Selling our investment property came with more than its fair share of challenges from day one, but…read moreMike Vachani, President and Managing Broker of Provenio Realty and Investment, handled every obstacle with exceptional professionalism, creativity, and perseverance. His ability to think outside the box and stay proactive made all the difference in successfully closing the deal. Mike never backed down from a problem--instead, he tackled each one head-on with creativity and effective solutions that kept the process moving forward, all the way through to funding. If you're looking for someone who's truly committed and experienced in commercial and investment real estate, I wholeheartedly recommend Mike.

Couldn't be happier. With Mike, a great agent, I was skeptical about at 1st. But he proves I was…read morewrong. Mike will be my agent for life... Thank you Mike.

Natalia has been by far the best real estate agent I have ever worked with …read more There are a few things I really liked about how she conducts business: Number one, she answers my texts and my phone calls blazing fast Number two, she fights for you like as if it was her own house I just went through a pretty difficult sale with a lot of negotiations and she was there every step of the way making sure of my best interest If you have a property to sell or buy, don't hesitate a second to call Natalia right now; you will not be disappointed!

Knowledgeable and very professional. Natalia is super friendly, nice and the best notary I have…read moreever encountered. I will definitely recommend her to anyone needing notary service "The best Notary Public in Arcadia"

I strongly recommend that prospective tenants do their due diligence before renting a property…read moremanaged by this company. I have not even lived in my rental for a full year, and my experience with the management company and property owner has been extremely distressing. One of my biggest concerns has been ongoing water intrusion, moisture, and mold-related issues at the property. Based on my experience, I do not believe the condition of the property or the extent of these problems was accurately represented to me before I moved in. Had I known what I would ultimately be dealing with, I would have made a very different decision. Throughout my tenancy, I have repeatedly dealt with water-damage and repair issues. Repairs have not always been completed in what I consider a reasonable or timely manner, and some promised work has still not been completed. I have documentation of my communications, repair concerns, water-intrusion issues, and agreements made regarding the condition of the property. Communication has been another major problem. In my experience, I have received information that I later found to be inconsistent with what was actually happening or with other communications I received. I have also felt pressured to sign documents while dealing with unresolved problems at the property. The entire experience has left me feeling that protecting the tenant was not a priority. What makes this especially disappointing is that tenants depend on property management companies to be transparent about a property's condition, respond promptly when serious problems arise, and communicate honestly when something goes wrong. I am now dealing with the consequences of issues that I believe should have been properly disclosed and addressed before and during my tenancy. There is much more to my experience than I can reasonably include in one review. I have kept records and documentation of what has occurred. If you are considering renting a property managed by this company, I strongly encourage you to thoroughly inspect the property, ask detailed questions about any history of leaks, water intrusion, moisture or mold, get representations and repair promises in writing, read every document carefully before signing, and keep copies of all communications. I wish someone had given me this warning before I moved in.

The agent's attitude toward me was unprofessional and unwelcoming…read more Buying a home is a major decision, and buyers deserve equal respect and clear communication. This agent seriously needs to learn how to communicate professionally and respectfully with all buyers, not just select ones.

My family and I were lucky enough to lease one of the 3 bedroom flats at the Commons. We moved from…read morea 3000 sq. ft. home with a 2 car garage and an acre and have not missed anything. The Colorado Commons is beautiful and well run. The apartments (flats/townhomes) are spacious and amazing inside and the residents are friendly and respectful of everyone and everything around them. The grounds are well kept, and the homes are maintained perfectly by the management company. There is always someone available to take care of an emergency, or even change a light bulb! It is easy living in a downtown setting and we have enjoyed it thoroughly! Call Michelle in the office for an appt. She is so sweet and helpful and if there isn't one available check back often! That's what we did. I have owned 4 houses in Monrovia, this is the first one I have called home.

We lived here for almost 2 years and loved the location and comfort of the 3 bedroom townhomes…read more What makes the experience even better is the fact that the grounds keeper, Irving is basically a helpful hero. He is always ready and able to help in any way he can. He makes the living experience at Colorado Commons one of the best living experiences!!! I am truly grateful for everything he does to communicate with tenants, owners and the general HOA. Thanks Irving!!!!