Lived in a property managed by them for 5 years. Issues were always responded promptly and there was never an issue that didn't get resolved after one message and taken care of within a day. read more

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always reasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands. read more

Working with Mel has been great. They are very accommodating and, most importantly, kind. Everything happened smoothly and quickly. Very happy! read more

Incredible experience with NorthStar! Very courteous and attentive! We have a 4 plex and they have been doing such a great job. Any problems are taken care of and their statements are easy to understand. When they just started, they explained their management style and how are very attentive to their tenants. 4 years later, they're still managing the property and the tenants are happier than ever... so are we! I highly recommend this company for your property management needs! read more

They are absolutely the best to work with! My partner and I got our first apartment through NorthStar and our experience has been nothing but amazing! Any service needs or questions have been answered promptly and have been super friendly. Property Manager Mel Dang specifically has been super helpful and awesome with asking us if we are enjoying everything since we moved in. Very greatful and recommended 10/10. Thank you! read more

We are looking for property management and reached out to NorthStar. Mel was very quick to respond. Unfortunately they were full and weren't able to take on new properties, but I appreciated the rapid communication and willingness to help if we had any questions about property management. read more

My partner and I had the pleasure of working with Mel, and he was extremely helpful every step of the way. If you have the opportunity to work with Mel I highly recommend it! read more

After planning to relocate out of CA, I began my search for a company to manage my rental income property. From my very first phone call to Northstar Real Estate Group, I have been nothing but pleased with their efficiency, their clear and concise communication, and most of all, their speedy response time. Mel's professionalism, knowledge, and friendliness are also very much appreciated. I have every confidence that my house and my renters are in excellent hands. read more

Mel Dang is awesome to work with. This is me & my partner's first apartment and he helped us with absolutely everything & made us feel super comfortable! Super grateful that our first apartment experience was with Mel! He's very understanding & communicative. He answers every single one of our questions & supported us every step of the way. Thanks Mel!! read more

I loved doing business with NorthStar Real Estate I wouldn't hesitate on doing it again . They covered all of the details and more , highly professional they know their stuff ! read more

Mel is super professional and makes sure all your needs get met. My hubby and I were very fortunate to have found a home for our family through his services. Very quick response and easy to work with. Would definitely recommend to our friends and family! read more

We didn't know what we were doing when we were considering renting out our home. Mel made recommendations on what we should fix and things we should consider if we plan on maintaining our home as an investment property. He is in a unique situation where he understands the landlord and tenant's needs. With that being said, he was instrumental to getting our home prepared for rental and found us a reliable tenant (and I'm sure our current tenant must feel the same!). We didn't pay anything additional for having him delegate the repairs and "renovations". There is a percentage we pay every month to have him check in with the tenants and etc., but it is well worth the price (especially if you are working long hours and don't have a lot of free time). Having Mel (Northstar) has made our lives easier. We don't have to deal with the horrible landlord/tenant situations you often hear. (Mel- if you're reading this, much thanks!) read more

We lived in one of Mel's properties for roughly 5 1/2 years and were extremely happy to move in and call that house home. Mel was very responsive to all our needs and extremely accommodating. Example: ( My husband travels a lot for work and I've locked myself out of the house twice within the time we have lived there. Mel went above and beyond to ensure I received a spare key to get inside the house). Jimmy (handy man) was always there to give a helping hand with whatever we needed as well. Mel and his team had recently updated the entire house right before we moved in and it felt like a dream :) It saddens us to move on and leave all of our wonderful memories and growth created behind on Melrose but we could not recommend them enough. We will miss how quiet and peaceful it was too :( We got lucky with a beautiful property and AWESOME management. Not to mention all the great restaurants in the area. You will not be disappointed with this real estate group. Thank you for everything! read more

I highly recommend that any owner of a property use NorthStar Real Estate Group for your property management needs! NorthStar is amazing! Because of my business, i have to deal with lots of real estate and property management companies... i put NorthStar on the top of the list! Their customer service is great and they always handle repair orders fast and efficiently. I have spoken to several of their clients and every owner they service is VERY happy with their service. I'm happy with them! To them, it's all about the relationship. They treat owners, tenants and vendors as their most important asset...because they are! I recommend that any owner of a property use NorthStar Real Estate Group for your property management needs! read more

I've had a really great experience with NorthStar so far. I just moved into my new place that is managed by Mel. He is warm, professional, and really accommodating. He checks up to make sure everything is growing well with the property. He responds very quickly to any questions or concerns we might have. They repainted the interior and exterior and replaced the kitchen and bathroom flooring before we moved in. We even requested a few repairs before we moved in and Mel made sure those request were accommodated. The property is super cozy and the location is great. Me and my roommate love it and have zero complaints so far. read more

I would absolutely rent from a NorthStar property again. Its always a little scary knowing what type of property manager you will be getting when you rent somewhere, but Mel was AWESOME to work with and was very responsive whenever I had a question or concern. My whole experience was very seamless and I would 100% recommend this company and property manager to anyone!! read more

Responded fast to all my inquiries. Out of all the property management companies I've dealt with, this is by far the best one. A lot of property management companies are sneaky and not trust worthy but this is by far the most ethically sound property management company I have encountered. As a tenant, a great property management company makes the biggest difference! read more

Fantastic experience with NorthStar Real Estate!! They are always attentive and responded to any question or inquiry I had. Doing business with them is a pleasure! I'm 100% referring them to my family and friends for any real estate needs!! read more

I lived on one of their properties for 3 years and never had a problem. Mel always addressed our problems very quickly and efficiently. I would rent from these people again. read more

I can not even begin to express my gratitude that I stumbled across North Star. Last week I had succumbed to the fact that I was a 30 year old woman who would probably live with roommates for a long time. Finding listings online and then finding crappy property managers was so common. Also finding listings in my price range was not common at all. And with a stroke of luck I found a great, fair property manager and an amazing place within my price range. Mel was very easy to communicate with, made me feel comfortable and hopeful through the application process, and is very friendly and helpful. The unit I got is a beautiful, peaceful oasis and I can not thank Mel and North star enough for such an amazing oppourtunity. The unit is something I never in a million years thought I'd find, everything I've looked at in the last year has been crap. Northstar's attention to detail is everywhere in the unit, from the carpet and the paint to the bathroom fixtures. You'll be harpressed to find that anywhere else. Once again, thanks Mel and Northstar for a wonderful experience with my new home. read more

I would highly recommend renting from North Star! I've been a tenant at one of Mel's property since 2011 and he's one of the nicest and most optimistic people you will ever meet! Whenever I needed anything, I would reach out to Mel or Jimmy, who takes care of all the maintenance issues, and both were always responsive, professional, and understanding. They've never complained about my maintenance requests or made me feel guilty for making the request. Mel even made himself available when he was local (and sick, too!) and I was in a bind - not all landlords will do this! The unit I rented was in excellent condition when I first moved in. There was none of the beige painted walls or carpets, which was nice. The neighbors at my complex were all very friendly and respected one another's belongings, which meant that Mel does a great job filtering out who he rents the properties to - so nice! I would've continued my stay at North Star's properties, but I have moved to an area where Mel did not have any available units to rent at the moment. It was difficult for me to want to move and it makes me sad to leave because I really enjoyed my stay here, but my commute to work was brutal. Mel and Jimmy, thank you for taking such great care of the units and being such wonderful people to work with. You both are amazing folks! read more

Working with Mel has been great! From the application process to a few fixes needed since we've moved in, everything has be done pretty quick. Which is a nice change for us compared to our last place. It's also a bonus on how nice Mel has been with everything. I wish all my rental experience were like this, I might have stayed at them longer. read more

My experience with Mel and Northstar Real Estate Group has always been exceptional. I rented a home from Mel for 6 years in Pasadena and he was always super responsive and communicated with the owner on my behalf to get repairs made in a very timely manner. When I moved out last year, it was only to find a larger home with a friend. Mel was great with a speedy walk-through and advocated for a full refund of my deposit, which the owner quickly agreed to. Mel and his team provide all around great service and I would highly recommend them!! Thank you, Teri read more

Relocating without any experience living in Alhambra could have been incredibly stressful, but it ended up being as smooth as possible thanks in large part to Mel and the great community of renters near us. He was instantly warm and welcoming, and he took the time to recommend a lot of great local places to visit. He's very easy to communicate with, responsive, prompt and helpful. Our apartment was well maintained and very charming, and our neighbors were kind and generous. It really makes all the difference in the world to feel taken care of as a renter. Knowing your property manager is honest and kind is such a relief! Would recommend to anyone in a heartbeat. read more

Such a great experience working with Mel. He was able to get us our keys within 3 days of submitting our application. He's easy to work with and easy to get a hold of, and always checks up to see how you're doing. It makes it feel more than just business. Would definitely recommend their services. read more

Northstar Real Estate has created a peaceful & safe environment for us for years. Mel always makes himself available & communication is awesome. Northstar takes pride in their property & makes sure it's always clean. We have great neighbors too! read more

I am so grateful that my apartment is managed by Northstar! Mel is amazing, so friendly and quick to respond to requests. It has been a really easeful and awesome experience working with them. From seeing the place, to signing our lease, to now managing the property, everything has been a breeze! Highly recommended. read more

Mel Dang was my Property Manager for a place I rented in Monrovia, CA. It was a cute secondary suite in the back of the front house, which was also rented. When I moved in, there hadn't been anyone living there for quite some time, so I noticed a variety of things that needed repaired. I provided a list to Mel and his colleague helped to get everything in order promptly. The place also didn't have a lot of windows, and I have two cats, so I asked if I could possibly get a metal screen security door installed. In only a week, one was installed! I had a fantastic experience with Mel at North Star. I highly recommend this company, and would gladly rent from them again!! Thanks North Star! And THANK YOU, Mel!! read more

I lived in a North Star apartment for a few years and was extremely happy. It was a pleasure renting from Mel. He was quick to respond to any question or issue that I had. The rent was fair and the apartment was in great shape. The only reason I left was to move out of state. I would recommend friends and family to live in any of North Star properties. read more

Mel is a sweet young gentleman who is very professional with his tenants/clients. I being one of his tenants for 15 years have been pleased with his professionalism. Mel and NorthStar Real Estate who you can count on. read more

North Star has managed a couple of properties for my consortium and they have done a fantastic job. They have handled any problem that arose, always notifying us, but never relying on us to address the problem ourselves. Exactly what you'd want in a property management company! I highly recommend their services. read more

Professional and efficient. Mel is super helpful and overall just a great guy to work with.

I have worked with Mel Dang for over 7 years. He is as professional and trustworthy as you can get. When I first met Mel, I was making a move from out of state (cross country) - and as nerve-wracking as that could have been, I felt confident that he would assist in making everything transition smoothly for me and my family. Throughout the years Mel has always been there to guide and assist and help keep me up to date on the real estate market. Just recently, he again played a central part in my home buying process. Because of Mel's dedication and pride in his work and genuine care , I felt sure that all the aspects of the transaction were covered and taken care of. I did not have to worry at all. Precise attention to detail and sincere desire to help people make home ownership a reality are his forte. I was surprised and pleased when he went page by page through my inspection report with me, explaining the tiniest details so that I would understand every single thing as a first time homeowner. I can't say enough good things about Mel and his team. I highly recommend him to anyone. What you get is a true professional and someone genuinely motivated to help people - and that's tough to come by in this town ! read more

Love this group! Mel was the manager that interviewed me and I have to say, best experience ever. I was looking for a place to move and after submitting several applications , I couldn't have asked for a better place, the interview process is extensive and Thorough, Mel knows exactly what tenants to select for his properties, he works with you and was able to show me around and provide guidance on places to visit and eat. Very hands on and works very fast, within 24hrs I had an answer and I did not have to follow up. I love the fact that you can call him with any concerns and he will get it resolved. It's exactly what any tenant needs, solutions with a smile. I would definitely recommend this group to anyone that is in need of a new place. The properties are clean, neighbors are amazing, very quiet and family oriented tenants and safe. read more

Apartment searching isn't easy. It has been a real struggle but Mel is extremely helpful. He has super fast response times and he will go out of his way to accommodate your needs. Any problem that arose, Mel is always patient and makes that problem his own. I really appreciate all your help in making my dreams home come true read more

Thank you Mel and company for being the best landlords we've ever had. They always respond quickly to our needs and repair request without hesitation. We truly appreciated the professionalism and positivity. We would 100% want to work and rent with you again! read more

So moving to Los Angeles from the East coast was a hassle in itself as you could imagine. After looking at several places that fit my budget and lifestyle- Mel from NorthStar hit me up within the same day (not a single other realtor reached out or was unavailable). The process was quick and easy and I had the keys to my place in no time. The cool thing is that Mel actually knows the neighborhoods pretty well so he was able to connect me with hangouts, grocery stores, and places to see in the area. Mel-Huge thank you for making the move worthwhile! read more

It's been a pleasure having Mel has our manager. He's very friendly, professional, and responsive. We encountered some issues with our condo upon moving in and he got everything fixed for us quickly. He makes sure that his tenants feel safe and comfortable. Mel truly goes above and beyond! read more

Mel from Northstar is on it. Every issue we've had has been resolved quickly and hasn't turned into a giant headache! Thanks for being kind and professional! read more

I came from China. The manager named Mel did everything to help me settle down quickly. Although the contract said that there were no washer and dryer, he installed a set for me for free. Every time I called him asking for help, he responded me as soon as possible and tried his best to solve the problem for me. He even returned full deposit to me before my departure. You can fully trust both the company and Mel. read more