I love pet supplies plus in Stephenville. They're always so friendly and seriously helpful. I…read morecouldn't remember which cat food I bought. I assume they saved it in the system and they really don't but the girl was able to figure it out and the checkout was so smooth and friendly and the manager even came over and hauled off all my big bags out to my car so I love that it's Local. it's always a great experience when I go in.

I would absolutely recommend the Stephenville location of pet supplies plus to anyone who needed…read moreanything animal related. Adrianne was so super helpful on the phone when I called to ask if they had certain products and if they offered delivery. My family was experiencing an emergency situation and needed supplies and I was able to call from Austin and get specific instructions on how to place an online order for delivery and Adrianne even offered to drive it to my family's property after work if the delivery time was not available. That is above and beyond and so greatly appreciated! Pet supplies plus will be my only go to place from this point forward!

This place is terrible. It's nasty and over priced. I'm allergic to a lot of small animals, and…read morebecause of the poor ventilation and the lack of proper cleaning, I can't stay in here more than maybe 10 or 15 minutes. Their fish section is terrible. A lot of illness. They don't even sell the proper supplies for the types of animals they sell. Most of the staff is highly uneducated and can't answer the simplest of questions. They did recently hire a new girl who kind of knows her stuff, but she shouldn't be telling people that a goldfish can live in a bowl without proper space and filtration. Nothing could be further from correct. They don't order any natural scape supplies, just ugly, colorful, for lack of a better term, clown vomit decorations. Even those cost entirely too much. If I am remembering correctly, an old 20 gallon kit had a price of $200+ on it. Go to Granbury and get one for $89.99. It will be newer and you won't waste your money. I, personally, have never taken my dogs to be groomed here. My best friend took her dogs to have their nails clipped, and didn't go back. Sometimes while you shop you can hear them crying, etc. I wouldn't wish this stress on any dog. The owner is rude. She is trying to sell this store and I think that's why it is being run into the ground. She simply doesn't care anymore.

Small pet shop... But customer service is amazing.. A girl that works there taught me everything…read morethere is to know about snakes. Very good pet store.. Would reccomend this store to anyone!

knowledgable, helpful, friendly. Willing to help find products. Appreciate the rewards for…read morepurchases.

Nice little spot for pet supplies and dog washing. The staff is always friendly and helpful, and…read moreit's a huge plus being able to clean my dog without destroying my own bathroom. The wash stations are typically kept clean (not always), the water pressure is good, and they have everything you need right there--shampoo, towels, dryers. Makes the whole process quick and way less messy.

In 2016, I purchased a puppy from Crystal Sky Puppies after being told she was a toy Chihuahua who…read morewould weigh around 7 pounds fully grown. I made it clear to the breeder that I needed a very small dog due to back issues, and I relied on her representation when choosing this puppy. When the puppy arrived, she was only 9 weeks old and already weighed 7 pounds, which was an immediate red flag. She also did not look like a Chihuahua. Because of this, I had her DNA tested, and the results showed she was 50% Papillon and 50% Chihuahua, not a purebred toy Chihuahua as advertised. On the morning I was supposed to return her, she woke up with cherry eye, a condition the breeder didn't think was necessary to treat. She told me she had "another dog with that" and that it was "just fine." Because she would not address the medical issue, and because I didn't want to send the puppy back in that condition, I kept her. The breeder refunded part of my payment, but the core issue the misrepresentation of the dog's breed and expected size remained unresolved. While I understand the breeder states she does not guarantee adult size, a puppy who already weighs 7 pounds at 9 weeks old is clearly not a toy‑sized dog. If I had been told her actual weight at the time of sale, I would not have purchased her. Now, years later, it's clear that the dog I received is nothing like a toy Chihuahua. She weighs 25 pounds, has strong Papillon traits, and requires care and handling very different from what I was prepared for or physically able to manage. This is not the dog I was promised, not the breed I wanted, and not the size I was told to expect. The breeder's representations were inaccurate from the start, and the consequences of that have fallen entirely on me.

This is my Charley, we love him so much. He really is beautiful, however he is very big for a…read moreChihuahua. He weighs 25 lbs. He looks more like a Papillion than a Chihuahua.

They had everything that I needed and were super helpful. I will definitely go here again instead…read moreof other big box pet stores.

Not a bad place. It's in an old building and it shows. It's dusty and rusty, could really use…read moresome updating to make it more visually appealing. Expected budget pet items but this wasn't the place we thought. It's full retail. They have lots of dog and cat items, shelves and shelves of those items. We went for reptile stuff and those items are VERY limited. There was only one staff member visible, she was pleasant but busy.

I brought my doggo, Ollie, into Paw County Pet Supplies and had such a great experience! The two…read moreladies at the counter greeted us right away with such positive, contagious energy--it really set the tone. I was just browsing at first but decided to grab Ollie some dog ice cream (they come in a 4-pack). The sales lady--who I believe is also the owner--offered to just sell me one instead of the whole pack, which was awesome and so thoughtful. I think it was literally just a dollar. The shop itself isn't huge like a PetSmart, but it's well laid out, easy to find what you're looking for, and has a really homey, family-run feel. The employees were genuinely kind and welcoming to me and my buddy. Granbury is a little out of the way for me, but honestly, I wouldn't mind the drive again--customer service like this goes a long way. Thanks for making us feel so welcome!

I've been a customer of Paw Country for approx 2 years. Staff is exceptional, knowledgeable and…read morequick to help you. All there dog foods are of the highest quality as the owner keeps up with the latest updates and changes to the brands he sells. And prices were very reasonable, actually better than the big chain stores.

I wanted a mower this store had on sale and while they didn't have one Blake went out of his way to…read morelocate one for me. It was delivered promptly.