My husband and I visited Woodhouse Spa for the first time for a maternity massage for me and a…read moreSwedish massage for my husband; we both got a scalp treatment add on. Our experience was okay- not bad but we weren't wowed by any means. The location was nice and cute going for a quaint spa vibe. There's some light snacks, water, coffee, and tea. It wasn't brought to our attention that there were showers, sandals, or additional post service accouterment like razors, combs, lotion, hair ties, dry shampoo, etc. It would have been nice to know ahead of time so we could come prepared. We were told about the robes available to use so that was nice. I've never had a maternity massage so I can't compare it but it was nice. Took a little trial and error to get comfortable. They offer a bolster to allow you to lie on your stomach. I think perhaps it's better suited for someone not so far along, or just with different anatomy. The hole for my stomach did not feel deep enough and I felt pressure on my belly which was uncomfortable. My masseuse was gracious to work with me to get comfortable on my side and had a bolster to lie on my back as well. The "scalp treatment" was pretty basic and left much to be desired. I think they put peppermint oil on their fingers and then push your hair around your head. It absolutely was not worth the time or price we paid. I kept my opinions to myself as I tend to be a tougher critic than my husband but as we left he mentioned his thoughts on the "scalp treatment"- his words were I could have done without that- the hair dresser does a better job- I agree. We usually go to Panacea Spa but they were booked so a friend suggested Woodhouse Spa. It's really difficult to compare the two as Panacea is a true luxury experience albeit with a price tag to match. With our scalp add ons we paid almost the same as we would have at Panacea and by no means was it a paralleled experience. We might consider trying a basic massage service again but certainly not our first pick here in Columbus. Not bad just not amazing.

I got a CBD massage, stretch, and cupping from Larry. By far the best deep tissue massage I've ever…read morehad. This man knows his stuff. Already rebooked! Love this place! Wonderful atmosphere and quiet room for after treatment relaxing. Hands down the best.

I was excited to find a place that was open on Sundays. Unfortunately the woman doing my pedicure…read morewas late but they did give me a discount for waiting. I scheduled a Papillion pedicure but don't think I got all the steps that were offered. I had to ask for the scrub and massage. Disappointed in both because she only did my feet and ankles unlike other places that do your lower leg. The place is nice and convenient.

I was in town for work in September and I had a fabulous deep tissue massage with Natalie! It was…read morevery quiet, the bed was warm and she was very experienced (talking just enough). I felt so much better when I left! Would definitely recommend. The only negative thing I can mention: no one was at the front desk when I came in ... there was a gal giving a manicure to a client (guessing it wasn't her "job" to acknowledge me) ... so I just sat down and waited. It wasn't "terrible" but I did want to include as feedback for the future. :D

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

My daughter got her healthy girl summer trim today with pheobe! She was so fast and it looks so…read moregood!!y

I'm rating PENZONE a 5 ONLY because of my stylist Addison!!! She is amazing!…read more I have been going to Penzones at Polaris for approximately 18 years. I have had the best stylist during this time. My only derogatory comment regarding the salon is the deterioration of the dress code. The appearance of the staff has gone downhill over the years and is less than professional. I noticed several of the employees wearing extremely casual clothing. What has happened to the dress code and professional look of their employees at this salon. My stylist, and Carly, ALWAYS look great and dress professionally. Are sleeping pants and ripped jeans with huge holes appropriate for a customer focused work environment? Is wearing clothing that is so wrinkled that it looks like it was wadded up in a ball attractive? Step it up Penzone! Enforce your dress code.

First time here after walking past it several times. Friendly people and they got me in right away…read more Reasonable prices for what you get. You don't get a consultation or interview about any aches/pains/medical issues you may have. You're getting what they give you. If you're a fan of hard pressure massage; this is your spot.

I drive a lot for work and my muscles are always tight and sore. They do a wonderful deep tissue…read moremassage. Highly recommend! I tried some other places and the pressure was no good and prices were high. This place is a gem! Very polite staff. Affordable and excellent massage.

They keep charging you when you try to cancel. Do not deal with the Polaris location. They are…read morevery dishonest. I've tried to cancel twice. And I think I have finally accomplished. Cancellation but they now tell me they need a 30 day cancellation notice so I will have one more charge and available treatment. To avoid this place I have to drive 40 minutes to a different location to use my credits. Ridiculous

I signed up for the diamond facial @$140. It was good. Went to ring out and the total was $265…read more I was in SHOCK! This place considers this to be an enhancement. WTF! So you pay $79.99 + 140+ tip! I assumed that the $79.99 was included in the $140. Even the front desk lady said it was too expensive. Still in sticker shock. What a freakin rip off! I asked to have the regional call me. Would not recommend this place at all.

I enjoyed my first experience at Changes. Zoe was my stylist…read more I made an appointment and reception chose Zoe for me. The day of my appointment I received a text reminder. I appreciated that. Check in was very fast. I waited less than 2 minutes for Zoe. At reception, they have a pretty wide selection of hair products for sale. The salon was set up nicely and was clean. Although they were busy it didn't seem too loud so that I felt I was able to communicate with Zoe about what I wanted without a ton of distraction going on. She was was very friendly and efficient. She was talkative but not gossipy. She gave me exactly what I asked for and edited the cut where I asked with ease. If there were any criticism to be made it would be that I wasn't recommend any products or informed of what was being used. But that may be a plus for you if you don't like feeling you're being "up sold" during your visit. Another was that this salon offers levels of experience with their different stylists at varying price points. I found this out through their website. Reception didn't inform me of this when I made my appointment. Checkout was fast as well. Although they do take credit/debit cards you can not attach the tip to your payment for service. You must use cash or if your stylist has square you can tip them directly. Over all, I very much enjoyed my experience and will definitely return.

I had a gel manicure with Devanie. This was my first time into the salon. I had a great experience…read morewith her, she is very warm and friendly and great at what she does, I love my nails! The salon is really nice, and the prices are good. I recommend this place and I'll definitely be back!

I had a wonderful full body massage from Lainey. She was very nice and professional. She…read morebrightened my day since my back and neck were in pain.

Brittany did a wonderful job and was really professional I'd would recommend people to come see for…read moreyourself

Even if you are a skeptic regarding the potential impact of salt room benefits, I would still…read morerecommend a visit. The Salt sessions are $30 per session (approx. 45 minutes), but they often run specials that would be great to take advantage of. The room seats 6 and is dimly lit so it is a very relaxing experience. Tissues & ear buds are provided at each station. The lobby is really quite charming and the staff are incredibly friendly and eager to ensure that you have a pleasant experience while you are there. I really like their aesthetic very much. I had been sick weeks before my visit and had some congestion I couldn't shake. 15 minutes into the session I felt a sense of relief and was once again able to breathe freely through my nose. Again, this was my experience and I can't guarantee the same for anyone else, but I do know that there were other certain benefits such as stress reduction. Beyond the salt room that I so enjoy, there are many other services available ranging from a salt play station for kids to massage.

Beautiful place. So relaxing and spacious. The salt room is very cozy and comfortable. There…read moreare many chairs there to sit and unwind. The staff will offer you blankets and pillows to make your experience as comfortable as possible. There is also a fun kiddie room for your little ones. Nice place will visit again soon. Clean, spacious, very cozy and welcoming.

First time trying a massage from here. I've been searching for a good massage place, ever since…read morebeing burned a couple of times from Massage Envy. Even though I had found a great massage therapist at Massage Envy, their other staff and customer service was horrible. Setting up an appointment online was easy. They asked me to be in 15 minutes early. Not sure why because everything was filled out online prior to my visit. I just had to wait longer in the lobby. When entering the lobby, I was greeted by a friendly, lonely checkin girl. I was a little surprised by the minimalistic, cold concrete environment. Usually most spas are warm and calming. This location had cold concrete floors and a hard wooden bench to sit and wait. However, once you went into the massage area, it was soft lighting and a unique spa area without your typical rooms, rather they were canvas dividers. This provided visual privacy but was limited on audible privacy. I could hear those in the adjacent area. They did have a nice ocean sound machine instead of the typical spa music. I kind of liked it. As for the massage, I felt listened during the initial consultation. I wanted a firm deep tissue massage. My therapist did a great job at checking on the pressure and overall pleasure of the experience. I will definitely do the 80 minutes massage next time. I went with the 50 min for my initial experience since I have been having so much bad luck with horrible massages. I liked this massage enough that I would enjoy a longer session next time. Overall my experience was very positive. I didn't sign up for a membership because I'd like a few more experiences with this spot before committing to more regular sessions. Plus, I feel they are a little overpriced compared to other places, especially when they up charge the deep tissue massage.

it's not worth how expensive it is :( i was late by 10…read moreminutes and that ended up making the experience so much shorter than expected. and certain areas were not focused on enough. this type of thing can't really be condensed into 50 minutes alone anyway in order to be fully rejuvenating. have experienced better for less. if you have the money and it isn't going to hurt your wallet, the building is beautiful and calming, they are very kind and communicative, and the space IS relaxing. if i had it any other way it would be more affordable and be for a longer amount of time.