I have been using A and A for the past two years. They gained my business 2 years ago when we were…read morein desperate need of oil. Alan came by that day, filled our tank, and even primed our oil burner for us. Every time I call Alan, it is always a great and professional experience and I will only use A and A so long as I live in the greater Providence area. I would highly recommend this company for their professionalism and promptness.

Terrible service and disrespectful. We called for an oil delivery and service over a month ago…read more(which they did deliver) but were told they would be here two weeks later for service. After a month of waiting we called simply to leave a message to schedule an appointment because they never called back. The owner picked up and as I explained the situation and that we had a new baby and the house was getting cold he repeatedly said "office is closed today call back later in the week". No apology and said in an extremely rude tone. When I told him we would go elsewhere, he could've cared less. Terrible response to a customer who gives him a check before he's even done pumping the oil Will never give them another penny.

I'm a business owner in Cranston and called to have oil delivered to my location and the lady that…read moreanswered the phone is got to be the most miserable person on the earth she was very very rude and hung up on me before I could respond. This business literally suck don't waste your time. I'd rather pay more for oil than give this business my money. If that lady worked for my business I would personally walk her ass off my property. If I could of gave them a 0 I would have trust that.

If I could give them zero stars I would. Do not use Micheletti Oil, please spare yourselves and…read morecontact a decent company that appreciates its long term customers! The woman they have answering the phone who I believe is a relative of theirs is so rude. I put up with her rudeness for 10 years and now I deeply regret it. Today I called to order oil and some man in the background who I believe was the owner was saying I was "using" them because I haven't ordered oil since April. The miserable old woman who answers the phone there kept repeating "we don't operate like that" and other stuff that made zero sense to me every time I tried to get a word in to say I now have an electric mini split and use oil as a secondary source of heat and that is why I haven't ordered oil since April. She talked over me the entire time I was on the phone. Talking about other companies and servicing, I have no idea what she was talking about, maybe she is going senile. She refused to place an order of oil for me and told me to try to call elsewhere but good luck, Good luck? WTF. I did a google search called Vaughn Oil, and in five minutes scheduled an oil delivery. Shout out to Vaughn oil company! Give them a call! Excellent customer service from them, the woman who answered the phone to take my order at Vaughn was so nice to me and courteous and professional, what a breath of fresh air after putting up with the nasty woman at Micheletti for 10 years, the representative at Vaughn put me down as having oil as a secondary source of heat, took my credit card info and a delivery of oil is coming to my house tomorrow which was a NO BRAINER. Imagine that Micheletti Oil, seems they could not comprehend something so simple. Micheletti Oil company is run by incompetent bad businessmen with an ignorant, nasty, unprofessional woman answering the phone to take your order. I guess they hate their customers. What a bizarre way to run a business! Give your money to another oil company please, one that will treat you with simple common courtesy and appreciates your business. The only thing that was good about Micheletti is they are close to my home and would deliver small orders of oil for me to fit within my budget at the time. But you can get that elsewhere as well without dealing with nastiness and disrespect. I have always kept a zero balance with this company and was a customer for 10 years and was treated so disrespectfully this morning. Also, as a side note the owner sent his son to my home years ago to repair my boiler and the son told his father my ex-husband was rude to him, WAH!!!, which I had NOTHING to do with and I wasn't there to even witness this, so I don't even know if it was true. I had to apologize and answer for that for about a year whenever I spoke to the owner. Very bad businessmen, stay clear of them!

I wish there was a thumbs down button, if so i would hit that 100x. I called a day ahead to order…read moreoil (which they have already taken my payment)- I called and made sure of all the information they needed is accurate. For example- giving them one other phone number for them to call when they get to the premise which never happend.. lachapelle installed oil in the wrong tank. When calling them to find a solution, they did not want to help at all, the "secretary" there was rude, unprofessional, and simply lacked common sense and courtsey. As well as one other male worker there (who's name will remain anonymously) after getting no help and getting hunged up on numerous of times and no refund.. I figured people should know before money gets stolen. They have been in business for this long now, it's time for them retire. Good luck to anyone who purchases from them! P.S. It was mandatory to rate a star to post this.

We have been using Lachapelle Oil for almost 4 years now. They are fantastic! Super friendly, and…read moredelivery is usually there within a day or two. Obviously during the busy times, it may be a bit more, but they always ask if you are ok waiting and not about to run out, which I think is amazing. Way to set expectations and obviously prioritize those in dire need!!

I had 100 gallons delivered to me 12/12/25 I call in 12/15/2025 to pay the $386.39 in the morning…read morethey take the money right away. Later in the afternoon around 4pm they charge my credit card the same amount. I speak with them they tell me it take 5-10 business days then today they say 24-48 hrs which to believe I don't know. I spoke with a Leslie and she was horrible with her customer service and giving me a attitude like I did something wrong. Never again to think I been a customer of theirs for 3 years and I'm charged twice and deal with horrible customer service Vaughn oil company are thief's.

For 2 weeks, oil burner was not working properly at all. Called the office twice, had 2 technicians…read morecome out who stated there was just nothing wrong with the burner. Burner finally failed completely today while it was cold and snowing. Called for service: I was "59th" in the queue = NEVER had this sort of failure before, in service, but absolutely will have to search for a new provider, after 28 years with Vaughn. So far been on the queue 1 hour, now at "47". emc

I'm in Berkley and my older brother told me about Pricerite when I moved here. In the past 14…read moreyears, Pricerite has always been on time with my oil deliveries. They have never failed me. They installed the remote monitoring system on my tank, and their 100% success continued. I am more at ease with it there, especially during Winter. Their price is competitive, and they are very professional and always reliable. I wouldn't trust anyone else after having them for so long. (My apologies: I should have written this Review long ago)

Pricerite oil delivers on time every time and has been a pleasure to work with over the last 2 1/2…read moreyears. They are professional and answer any questions you have. I cannot say enough nice things about these people thanks!

Henry Oil has been there for us multiple times over the years. About ten years ago we had a newborn…read moreat home and a bad storm rolled through. Our previous oil company wouldn't come and do a delivery, but Henry Oil did. We've had instances of leaks and the other assorted issues over the years that require maintenance... Carmine, and the tech Dave, have always been fast and responsive and fair. Highly recommend Henry Oil.

Henry Oil is the best. There is never a doubt that they will honor the time and performance they…read moreprovided in a conversation and/or delivery. Also, they require no service contract to do business with as many others do. So there is no need to worry when dealing with Carmine. ed ledge street