They are awesome! I was in a pickle with low oil keeping my…read morethermostat at 60 to conserve till they could deliver. I was happy to return home today and find the receipt in my mailbox.. 68 feels much better. Thank you so much! Chris Stevens

cheap prices but avoid. Not worth headache. Had them come…read morefor first time in October. Their customer service sucks.

I have been using A and A for the past two years. They gained my business 2 years ago when we were…read morein desperate need of oil. Alan came by that day, filled our tank, and even primed our oil burner for us. Every time I call Alan, it is always a great and professional experience and I will only use A and A so long as I live in the greater Providence area. I would highly recommend this company for their professionalism and promptness.

Terrible service and disrespectful. We called for an oil delivery and service over a month ago…read more(which they did deliver) but were told they would be here two weeks later for service. After a month of waiting we called simply to leave a message to schedule an appointment because they never called back. The owner picked up and as I explained the situation and that we had a new baby and the house was getting cold he repeatedly said "office is closed today call back later in the week". No apology and said in an extremely rude tone. When I told him we would go elsewhere, he could've cared less. Terrible response to a customer who gives him a check before he's even done pumping the oil Will never give them another penny.

Fast, friendly service. Competitive prices. They always…read moreshow up and deliver your oil when they say they will. Been doing business with her for years now. Good experience and I forgot to check my level and they were able to fit me in for emergency delivery.

My usual company said they're booking over a week out. I had seen their trucks around and they had…read morethe lowest price I could see so thought I'd give them a call. They were very friendly and were here the next morning!

I just want to thank the two ladies who helped me today. I needed to change the name on 3 bill's…read morethat where in my mom's name to mine. There were so helpful and nice to talk to. Thank you ladies for making a difficult situation easy for me.

VERY RUTHLESS COMPANY !! inconsiderate, disrespectful and unremorseful! They tamper with our water…read morepressure and overcharge us for it and harass, bully and threaten us if we are late paying so they can continue getting richer off of us! VERY SELFISH!!

I've dealt with KCWA over the past five years in a variety of capacities, including paying a…read morelandlord's water bill while renting a house in Coventry; paying a water bill and having a water meter repaired as a homeowner in West Warwick; and as a plumber who often called them to have water turned off and on to several houses so I could do repairs. Always, they have been very professional and provided excellent service, from the office staff to the guys working in the field. Their bills are easy to read, and when I bought my house and had to take over the water bill from the prior owner, I went to their office and was able to do the transfer smoothly. Once, there was an issue with my water meter (they couldn't get remote readings), so I had to make an appointment for a serviceman to come out and repair my meter. He was on time and made the repair quickly, and I've had no issues since then. They've been a pleasure to work with in my job, also. If I have a customer whose main water shutoff valve at the water meter doesn't work, due to old age and/or corrosion, I call KCWA to send someone out to my customer's house to shut the water off at the sidewalk, so I can then replace the main shutoff valve inside the customer's house. They come when they're scheduled, and will wait while I replace the valve inside, so they can turn the water back on right away, all in one trip, so the customer is not without water for very long. Their guys in the field were awesome and I got to know them by name, I dealt with them so often. I usually mail my water bills, but I believe you can now pay your bill online. My only complaint is that there is no convenient place to park if you go to their office on Main Street, but this complaint is minor enough that it doesn't lower my 5-star rating.

After almost 25 years of being a customer with NO issues paying, my husband is now out of a job so…read morefinances are very tight. EVERY ONE of the other companies I've called and explained our situation to were very understanding, sympathetic, and extremely helpful in working with us to come up with a plan. Never once did I feel as though I was being treated like a 2nd class citizen or someone who was taking advantage--until NOW. I really hope that the woman I spoke with this morning never has to deal with financial problems, and if she does, she comes in contact with people with a HEART!

White Fuel was our fuel provider for years both for our house and for a tenant's house until we…read moreswitched to gas. They recommended a company called United Mechanical to continue servicing our gas boiler. Yet the people from United Mechanical were rude, unprofessional, and wasted a lot of my time before telling me that if I didn't like that they didn't show up for the second appointment in a row and didn't even bother to call me, I could just find someone else to fix the boiller and hung up on me. Yet when I called White Fuel to inform them of the treatment I had had from their recommended gas company, they told me that I should just find another company by in the Yellow Pages, as they would continue to recommend them to other customers. They didn't even ask what had happened to make me so unhappy with the way United Mechanical behaved. DON'T TRUST THEM.

https://m.facebook.com/BM.WW.LOVE/photos/pb.353884588040897.-2207520000.1407238824./453276124768409/…read moretype=1&source=42

Called for an emergency oil delivery (not a regular customer). Michelle, on the phone, was…read moreextremely pleasant and understanding. Oil was delivered within a couple of hours and the driver took time to speak to my wife about the filler cap being off and put something in the tank to prevent a problem with moisture. Definitely a 5 star company. Rethinking my current long time oil provider

2 DAYS BEFORE a blizzard!!! I called, they made no promises but said they'd try. To my amazement…read moreoil was delivered early next morning! That in itself is worth 5 stars, but the kindness, appreciation and tone delivered by everyone at the front desk is just amazing. I've become so used to being dealt with a certain way that I was actually taken aback by the kindness. "Oil co. Restores man's faith in world" lol