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    The Heights Apartments

    1.0 (1 review)

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    5 years ago

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    Parkwild Apartments - Maintenance standing on our couch applying blue toothpaste to our ceiling.

    Parkwild Apartments

    (7 reviews)

    Council Bluffs

    BE CAREFUL THIS APARTMENT COMPLEX MONITORS REVIEWS ON GOOGLE AND DELETS BAD REVIEWS!!! I lived in…read moreapartment 84 and had nothing but troubles while living there. We always had sewage constantly backing up into our bathtub, toilet, and laundry room. Sometimes our toilet would completely drain, and we would be unable to use our only bathroom for extended amounts of time. This seemed to happen about every other month. They never could find the issue so they would always snake the lines until the issue temporarily resolved itself. We had three floods total while livng here. Two where we had water pouring out from our light fixtures and ceiling like a giant waterfall. The very last flood contained raw sewage which filled up our light fixture in the livingroom and poured out onto the carpet. In the lease they claim if there is flooding, especially with hazardous waste, they would replace the dry wall which never happened. The only thing they did was clean the carpets and painted over random water marks on the ceiling. Out apartment was constantly humid. If we didn't have our dehumidifier running constantly, the humidity would be at 74% or higher, even in the winter time when we shouldn't even have a humidity issue. They rarely ever put down salt in the winter. Just so you know, if you have a young child or baby and you slip and fall due to Kabredlo's laziness and cheapness they are not responsible for any of your injuries. Andrew constantly gas lights residents and acts like you're the only one with issues and everything is your fault. If you talk to other residents, they seem to almost all have the same issues. Maintenance here is a joke. Half of the time Brian can't fix anything correctly. For instance, we put a ticket in for lack of water pressure. Brian told us that your lack of water pressure was due to us being on the very bottom floor which doesn't make any sense when we have the main water line inside of our apartment. We also caught him on our camera standing on our couch with his tennis shoes on fixing a small hole in the ceiling with our blue toothpaste. The water constantly goes from burning hot to freezing cold in split seconds without any warning. We tried putting in numerous tickets about this issue but they refused to do anything about it saying we were making it up and no one else has had that issue. Since they refused to do anything about our water temp, we lost our hot water and only had ice cold water. When we called emergency line, they had a hard time getting a hold of maintenance. Eventually, Brian showed up for a couple of minutes unplugged the water heater tank and left saying he hadn't eaten all day and would be back later. He never showed back up that night. They ended up putting a fuse inside the tank which blew again the next day. We were out of warm water for numerous days. Our water from our sink backed up into our dishwasher which ended up flooding all over our floor. They say they're a drug free complex, yet you smell weed everywhere in the complex and they do nothing about this issue. They also have a really bad flea issue at this apartment complex. All three of our dogs got fleas from this place even though they were on Frontline. We brought this up to Andrew who said you'll have flea issues with any place that has wildlife. That's a lie. I have lived out in the country before with a lot of wildlife around and not once did my dogs ever get fleas. DO NOT RENT FROM HERE! They only care about new tenants since they can make commission off new people. Once you sign that lease, they no longer care about you!!!

    Not as updated as they should be for price. Apartment manager Andrew is very friendly and does his…read morebest to help with whatever he can. Although we have been living here for almost a year we were never given garage keys after asking many times.

    Kouri Management - Black mold in closet

    Kouri Management

    (8 reviews)

    Council Bluffs

    WARNING- 207 Frank St, basement apartment has BLACK MOLD from constant flooding through the…read morefoundation. Kouri was told that the entire back wall (that is supporting the rest of the floors) is soaked through and needs to be replaced, and they refused. Each time they get called out for mold, they paint over it. They also paint over black mold in the hallway as well. That entire wall needs to be replaced, as well as the foundation having cracks which causes brown water to seep into the carpet. Attached is photos of the mold, as well as a video of one of the times the apartment has flooded. The most they will do is send out a carpet cleaner to soak up some water, and leave you with a wet apartment while it dries for 2-3 days. Many other issues as well, including refusing to come out to fix AC units/refrigerators, and other maintenance concerns. Not a suitable place for children due to the mold.

    DO NOT EVER RENT AN APARTMENT/HOUSE WITH KOURI MANAGEMENT. We have been living in our apartment for…read moreover a year. When we moved in, we noticed a few roaches and let them know. They have done little to nothing, so it has turned into an infestation that they now refuse to treat properly. I told them that we see 50-100 cockroaches everyday, and are finding them in food/water/pet food yet they still refuse to relocate us or treat the infestation promptly. The only thing this company cares about is money and it is absolutely disgusting.

    River Park By Broadmoor

    River Park By Broadmoor

    (6 reviews)

    Council Bluffs

    Absolutely terrible, they don't care about personal property. Someone tried to break into our…read moregarage and they have all these cameras but none of it was on camera. The "repair" is ridiculous. They fail to change the furnace filter regularly to the point of it being black and having to call. Along with the continuous mouse feces on the balcony/deck, absolutely disgusting. Management and their manager is absolute garbage, definitely go here if you want to get down talked and treated like you're unintelligent!

    When I first was looking for apartments this place sold me as it was newer and gated. When I…read morefurther toured the facilities, I was more impressed. There are 2 swimming pools, a sand volleyball court, a basketball court and a 24 hour fitness center! There is also a computer room where you can surf the net and print as much as your heart desires as long as you bring your own paper. As for the staff-- Dave is wonderful as well as the rest of the rest of crew! Everyone is very friendly. And when something is wrong with your apartment they will come and take care of it as soon as possible. The reason for only 4 stars is because of two things: the cost and I have had about 3 requests that have been sort of just ignored. The main one being putting a work order to fix one of my walls near the ceiling. Some of the actual wall was chipped off. But if you ask them again, it seems like they do come and fix the problem. I haven't tried asking about the wall for the 3rd time but I might sometime again and see what happens. So the only bad thing about this place is really the prices. It's quite expensive to live here. But I mean I guess you get what you pay for. I can't find another apartment with such newer appliances and vaulted ceilings. (I live on the 3rd floor) They have many amenities that other apartments do not have and I also love the fact that it is gated. And perhaps the best thing of all-- they are quite close to downtown and to Creighton-- which is only a 4 minute drive!

    The Heights Apartments - apartments - Updated August 2026

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