Prices are extortionate. Over $100 for a strep test. Over $500 for a 20-min visit with a doctor…read more I got a *slight* discount from my insurance and still have a bill for $460 for a sick kid who didn't even have strep, just because it was Sunday and there was nowhere else to go. This is exactly what is wrong with the medical system in the U.S. (And isn't Providence a 'non-profit'? What a bunch of BS.)

I've been here for 2 and and 1/2 hr still haven't seen a dr - and they shut down 2 other urgent…read morecares in walla walla - terrible experience

This "clinic" is a joke. Don't even waste your time attempting to make an appointment if you're a…read more"new patient". I wholeheartedly understood that it would take a few months to be seen by their "family doctors", but when I was told they only had 3 available doctors taking new patients I was perfectly fine with the schedule to wait. Then the receptionist tells me which doctor I wanted and mentioned Dr. Wagner as a first option so I opt that my two kids and I be seen by Dr. Wagner. Then here's the catch: the receptionist asks you a bunch of MEDICAL questions and current meds you're on and Dr. Wagner will then "DECIDE" if he will see us?! WHAT IN THE HEALTH CARE WORLD?! I was shocked by her statement and received a call two days later saying that Dr. Wagner decline to "care" or see my kids and I. BRAVO, DR. WAGNER! I bet denying and getting to pick and chose who you want to see makes you feel better about yourself as a practicing doctor who took the Hippocratic oath LIKE ALL DOCTORS DO and now that you're a "big time Dr" in a small town that oath DOES NOT apply to you. This clinic and how they run is truly unbelievable! They called me a few days later REPEATEDLY to let me know another available doctor in their clinic is willing to see me and my children. YEAH.....NO! You may think you are the "it" clinic in WW, but I managed to get myself and my children a good family doctor in WW and could care less about you offering up your next doctor. Walla Walla clinic I truly appreciate the laughs. Now from what I'm reading, Dr. Wagner isn't that great of a doctor anyway so, thank you for denying myself and my two children care! The grass IS IN FACT greener on the other side, folks! Don't settle for WW clinic and their bs stipulations or being "judged" by a Dr before being seen and waiting to see if a doctor will deny or approve to see you!! There are PLENTY OF doctors in WW that are better and not part of this bs scheme WW clinic has enforced! Just do your research and you'll find a fabulous doctor like I have!

Non-responsive. Call in to talk to someone is not an option. They will put you on hold for hours…read more You get to down to caller 2 or 3 and get your hopes up then kick you out to the main receptionist and she will politely put you back in the cue. My Dr. is JP. I have called them to as I need 3 referrals for things that he recommended. I called them 8 times in August, once a week in September and 3 times in October. I was able to speak to his nurse the last few times. She was very polite. She informed me on my 4 to 6th call that they "put me on the priority list" whatever that means. The last time I called, again she was really nice and apologized for JP and mentioned that he needed to finish his notes from my August meeting so I could get the referrals processed. Needless to say, after that I called another doctor outside of the WWC and to my great surprise, they answered the phone and scheduled me an appointment within the week. Given the referrals that my new doctor has received, I am very hopeful this will be it for me and WWC!

This clinic has an amazing list of really good doctors. Saved my life with their super integration…read moreof specialties and other staff.

This "clinic" is a joke. Don't even waste your time attempting to make an appointment if you're a…read more"new patient". I wholeheartedly understood that it would take a few months to be seen by their "family doctors", but when I was told they only had 3 available doctors taking new patients I was perfectly fine with the schedule to wait. Then the receptionist tells me which doctor I wanted and mentioned Dr. Wagner as a first option so I opt that my two kids and I be seen by Dr. Wagner. Then here's the catch: the receptionist asks you a bunch of MEDICAL questions and current meds you're on and Dr. Wagner will then "DECIDE" if he will see us?! WHAT IN THE HEALTH CARE WORLD?! I was shocked by her statement and received a call two days later saying that Dr. Wagner decline to "care" or see my kids and I. BRAVO, DR. WAGNER! I bet denying and getting to pick and chose who you want to see makes you feel better about yourself as a practicing doctor who took the Hippocratic oath LIKE ALL DOCTORS DO and now that you're a "big time Dr" in a small town that oath DOES NOT apply to you. This clinic and how they run is truly unbelievable! They called me a few days later REPEATEDLY to let me know another available doctor in their clinic is willing to see me and my children. YEAH.....NO! You may think you are the "it" clinic in WW, but I managed to get myself and my children a good family doctor in WW and could care less about you offering up your next doctor. Walla Walla clinic I truly appreciate the laughs. Now from what I'm reading, Dr. Wagner isn't that great of a doctor anyway so, thank you for denying myself and my two children care! The grass IS IN FACT greener on the other side, folks! Don't settle for WW clinic and their bs stipulations or being "judged" by a Dr before being seen and waiting to see if a doctor will deny or approve to see you!! There are PLENTY OF doctors in WW that are better and not part of this bs scheme WW clinic has enforced! Just do your research and you'll find a fabulous doctor like I have!

So the last time I was in was on November 22, I waited four hours. The provider dropped the ball…read more But apologized and told me to come back in the next day for a complimentary treatment for my migraine. I went back in the next day again and then received a $200 bill in the mail for the " complementary" visit. Disappointing all the way around.

I was seen on Friday and today is Monday and they still haven't sent the prescription I need to get…read morebetter to my pharmacy. This is incompetence at the worse level.

I'm not impressed with their billing accounts. they didn't have our address correct and then took…read moreus to collections. I will not be visiting them again. We have never not paid a bill.

Waited 36 hours for return call since they would not answer phone. They set an appointment that fit…read moretheir schedule. Got it. But when I get there, I am told to stand in line behind about 30 people and wait. So appointments mean nada with them and they really don't care. Hope they go broke. I am headed to Walla Walla clinic.

I highly recommend St. Mary's Medical Center!…read more Yesterday, my mother's doctor, Dr. Giebel, performed eye surgery in the Day Surgery Department at St. Mary's and the whole thing couldn't have gone more smoothly. We were greeted quickly, assisted with the intake and directed to the Day Surgery Department. Although my mother was hesitant about having eye surgery, the staff put her at ease by fully answering her questions and treating her as a person as much as a patient. And while some healthcare experiences feel impersonal, this was not the case here at all. Having worked in healthcare for over 15 years, I understand the many things that go on behind the scenes to make it all happen and I was completely impressed with how detailed, efficient and friendly each person was.   Since I live 4 hours away, I am thrilled to know that such a wonderfully competent and friendly team are available if we need them.

They were professional, courteous, and personable. I felt very comfortable there. I'm going back…read morefor more.

I thought Zach McNair was a knowledgeable PA who took the time to listen and describe his medical…read morediagnosis. I recommend requesting him if you come here.

Walked in to be seen and as soon as I got in the door, the reception said that there were no…read moreDoctors or nurses working.

Honestly wasn't expecting much from them, but I got to say, they were terrible. They misdiagnosed…read moremy boyfriend, threw medication at him, and no matter how many times we tried explaining his symptoms and the severity of them, they didn't listen. They just said he had a virus and gave him medicine obviously did nothing. Later on, we ended up going to Health First on road 68 in Pasco and they thankfully found out what was actually wrong... he had walking pneumonia.

Very efficient and kind staff, receptionists, nursing , and providers. I have always been pleased…read morewith care.

I slammed my finger in the car door. I was bleeding profusely, but was next door to the Urgent care…read moreso my wife drove over there. When I went in they told me I had to have an appointment that they were understaffed. Well after I passed out they changed their story. I was there for about 45 minutes and was moved through the hallway to x-ray, and there was no one there. This is ridiculous and not a very good service to the community.

Even they have bad reviews we had a good service, just the waiting for a no busy day was longer…read morethat we thought since they were only 2 people before us, we guess there were only one doctor and one nurse helping people.