I have not had good results with this company at all. I bought a very expensive leather purse here last fall. I used it for barely a month, lines came in the flap of purse. I was told to bring it in, which I did. He told me it looked like cat scratches or fingernail marks, which is certainly not the case! Got the purse back, finally and it wasn't fixed at all. I have sent off several emails to them, they avoid you and don't answer them. I have asked for a refund,,, only to be ignored. Very poor service. read more