By far the best care and treatment from the staff of the nursing homes/rehabs that I've been in…read moreover the last few years - staff here treated me better than any other place. I have no complaints about the CNA's, the nurses, how I was treated during intake, moving to another room, how they treated my roommate when he was brought in... They were so welcoming to him because he'd been there before ... So that Nursing staff and the PT/OT people were terrific. Everything about my experience there, including the food was great, and I would recommend them to anyone needing short term or rehab care. I cannot speak about what it's like to live there long-term I did not see that part of the facility, I was on the first floor ... That being said, I have a major complaint with the social worker/case management worker who completely BOTCHED my transfer to the Westview nursing home/rehab in Warwick, which is 45 minutes away and also run by the same company that runs overlook. I was never notified when I would be transferred, or what time, and nobody visited me to discuss discharge and go over medication and paperwork, and prepare me for the type of transfer. This was a huge problem for me. I am unable to breathe sitting up in a wheelchair for more than a few minutes. I've only ever traveled by ambulance from house to hospital from hospital to facility and from facility to my house in the past. Always on a stretcher. So when a lady in a soccer mom minivan showed up in 5° weather and they told me suddenly "OK get your stuff together. It's time for you to go!!!" ... I was shocked and upset. They had told the lady coming to pick me up nothing about who I was and what I needed and transport. So she was helpless. They were extremely incompetent in failing to prepare me for this journey, failing to explain to the driver what she would be dealing with concerning me as a patient, and not providing me the care I needed to be safe and secure and medically supervised in the transfer. What was so frustrating was with no notice and no time to get ready, they expected me to sit in the wheelchair in 5° weather in a T-shirt and no socks, and no coat while that lady fussed around with the van moving stuff around to make accommodations for my wheelchair in the back of the van, which she had to push up a steep makeshift ramp into the back of the minivan, and then get tied down with both side and rear doors open, so she could get in from the back and also from the side, not to mention find a place to store the oxygen bottle and make that safe to travel, all of which caused me to be freezing cold and lose my breath and have my heart rate accelerating into high tachycardia, bpm range - and there was no help by the facility staff - it was the worst experience of transport I've ever had and they were just un concerned and nonchalant about it. The lady who finally secured me in the minivan was not a nurse or have any experience that way she was just a driver. So I was freaking out and unable to get the care I needed, which is to stretch out and let my heart calm down before we start driving in traffic and I start being jerked around by the normal movements of a car in traffic... truly a horrific traumatizing experience, but I considered to be seriously lucky to have made it to Westview, despite tachycardia and high blood pressure and extreme anxiety during the whole journey. So I give them a four star rating for the great care of the staff and the great set up and the great vibe of the short-term care, rehab floor... However, my main complaint is revealing - both the the social worker and case management lady failed me big time in a way that put a serious risk to my health by screwing up how I got transferred to the other facility in Warwick.

Rooms are so small you can't get a recliner in there. Leave patients in wheelchairs to sleep , all…read morebent over saw this several times!

I'm a student here and I love it's difficult to find got patient care in nursing homes and this…read moreplace definitely has it! Everybody is really nice and caring

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

As a guardian/conservator, durable power of attorney, friend, niece, and daughter, over the last 20…read moreyears, I have had loved ones who have been cared for at Sunnyview Nursing Home and Apartments. I recommend it highly as a resident-centered care facility that truly tries to make it as close to home as possible for each resident. Especially in the last five years I have felt that my concerns for all of my "people" that I entrusted to the care of Sunnyview Apartments and Sunnyview Nursing Home have been heard and heeded. I especially recommend the Apartments as a marvelous experience to transition from a long-standing personal home to being cared for in a loving environment. ***** Phyllis J.

My sister is currently in Sunny View Nursing Home. Don't leave anything there that you don't…read more want stolen. I left new clothes there and someone stole them along with her purse . Brand new clothes. Also the nurses are rude and abrupt. They do not care at all about your loved on. Crummy place. Lousy care. I'd rather die than go into this place.

Bottom of the barrel Healthcare…read more So after being stabilized at Roger Williams's hospital, I spent three weeks in Elmhurst nursing home to recover from pneumonia. However, the lack of proper basic hygienic care and the mistakes they made with my medication, as well as the maltreatment by staff and the incompetency by CNAs, nurses, nurse practitioners and administrators led to my being rehospitalized with three secondary infections - some of which were serious. After my first week there I wanted to get a transfer to another facility and started gathering testimony from the different professional caregivers (non-staff) who work at other facilities, most of whom confirmed to me that they feel helpless at addressing these problems in this facility... They take for granted that the Marquis group corporate owners, will not allow them to get either the staffing or the supplies they need at that place to provide proper care, and after talking with different residents, I can see that both subacute care patients as well as long-term residents have the same complaints... I regret not documenting accurately enough to file a lawsuit, but I am filing complaints with the Rhode Island health department and publishing reviews everywhere I can online to let the world know, this place is BOTTOM OF THE BARREL as far as nursing homes go... what is taken for granted there is that mistakes (some of which will be life-threatening) WILL be made and the general attitude of staff is "not my fault, not my job, not my problem". The State needs to investigate how they operate that facility, they need inspections and auditing... The national Health review board has already removed their rating. There are 200 beds and nowhere near enough staff and a lot of serious medication errors and total lack of competency going on there.

Horrible! Abusive! Non caring! Do not put your loved one here. My husband was taken her for…read morenursing and rehab. He is a double amputee. He recently had a stroke. The CNA needed to clean him up after he vomited. She had me leave the room and shut the door. My husband informed me that she was saying horrible things to him such as "who would want you. Look at you. You're useless". As he's telling me this he's crying. He thankfully only stated 24 hours because he needed to be transferred to the hospital. My heart hurt for him. This will be reported to a higher level. This place should be closed down.

Staff were incredibly rude and unhelpful. My grandmother passed at this facility we had no idea how…read moresevere her situation was until it was too late. Covid it made it hard to visit her and they have constant outbreaks of covid. Do not bring your loved ones here.

Seems like a quality nursing center where the workers are very interested in their care of each…read morepatient. Always clean, bright, peaceful!

Please I beg of you DO NOT send your family to this place. Every single day all day for months I…read morewas there with my father and his care was still so poor. He was so depressed being there that he stopped eating and starved himself to death. He had a stroke and he was almost non verbal but I understood him. so prior to not eating he was in a private room and without telling us or even explaining to my father what was happening they came in, collected his belongings and wheeled him down the hall to a shared room as he's saying "this isn't fair this isn't fair!" (he couldnt get any other words out). He stopped eating that day realizing that all of his rights and dignity were gone. This place left irreversible scars on my family. As he's dying we had to beg for him to get into a hospice room and all they would say was no..with zero reasoning. One day a nurse came in and said in front of my father that we could take him to the hospice room so he could die with dignity and we could mourn our father in peace. We cried we were so happy he finally was going to be able to be in a room that the neighbor didn't have the tv blaring and joyous laughter and conversation while he's literally dying. his roommates family was walking into our side of the room to use the bathroom all day. 5 minutes later administration comes over and says "we can't do that you were misinformed". Again, no explanation and again my father had no rights. This one lady didn't like my mom because she called her out for The poor care he was receiving and she called the shots so she took it out on my family, my father in particular. I walked in on a Wednesday. he was practically fallen out of his chair, I asked for him to be put in bed and that would be the last time his feet touched the ground. Our hospice nurse ordered meds which no nurse at the facility followed up on. We did. He needed comfort meds he was in horrible pain. He FINALY got his first dose and how relieved we were that this beautiful man was finally out of pain...they skipped his next dose "oh I thought he got it"-how dare you. He woke up from sedation in writhing pain. I watched helpless as I never left his side except to sleep. Admin knows exactly who I am and I never left his side. He died in my arms within two days in a room only a curtain away from a stranger with a tv blaring next to us. He deserved so much more. SHAME ON YOU ADMINISTRATORS. You know who my family is and you should be truly ashamed to even be in the business of caregiving because that is not what you do and that is not what you did. I hope you're haunted by the deaths you've so deeply aided in. There is so much more and most of it people wouldn't even believe, but I can't relive all of these events I only hope to help someone else. Spare your loved ones the pain of this. His entire life lead up to that one moment and you didn't even let us have that. You should be so ashamed of yourselves. Kristen HUTTON, the daughter of our beloved father Thomas Hutton

Nice Than Most…read more Sadly, I had to move my mother into this facility. Seeing that she has been in and out of several assisted living facilities in the past year, I have to say this is the nicest of them all. Clean, decent food, bright colors, and modern. They could have a couple more CNA's on per shift but for the most part they do a decent job. It's the best alternative for a bad situation. Thanks

I spent 10 days there recovering from a rehospitalization... I had to go back in the hospital after…read morespending three weeks at Elmhurst rehab/nursing home at 50 Maude Street in Providence... that place was so bad. I got three secondary infections and ended up back in the hospital on oxygen therapy... Thank goodness I got discharged to the Morgan Rehab In Johnston... A beautiful little spot and a nice facility... They took great care of me. The food was good. The Cna's were calm and had time for whatever your needs were and that was a new thing to experience... Elmhurst did damage to me and Morgan helped restore me to a state where I could go home and recover well... They also had a follow up Care package for in-home services for nursing physical therapy and occupational therapy... I'm on Medicaid so that was a big help... I very highly recommend Morgan for their competency and for the fact that most of the folks who work there have been working there a long time... The staff is generally very attentive and friendly... Five stars... Jyre Heffron

Could be better, staff is nice, Cna's especially Genisus very compassionate. Food is marginal,…read more they have a big mice problem, was here couple months ago and it is no better now