I wasn't a staff member of the Holiday Retirement; I was an agency nurse covering the shifts there…read moreas needed. In my opinion, it's a place that provides a home-life atmosphere for the residents. The nurses, med techs and, especially, the CNAs are caring and dedicated to their patients. The place itself is clean. The software is highly ergonomic and time efficient. I definitely will recommend this place to anyone!

Do not recommend this facility. They tend to dismiss concerns and the nurses aides seemed to hate…read moretheir jobs there. Regret ever having our loved one in this facility.

We finally found an assisted living place for our Mom. The admissions person was wonderful and…read moreexplained the levels of care and gave us a tour of several rooms. The great thing is if Mom needs more or less care, she does not have to move! The staff just conforms to her needs, so her room is her room. She has resided at Smithfield Woods for over a year, and we are very happy with the care she is receiving. The place is more than clean- it looks like a hotel or condo and has modern rooms with spacious bathrooms/walk in showers, kitchenettes, A/C, beautiful windows/views, several dining rooms and common areas/reading areas, activities daily, and a full dining room for 3 meals a day. For an extra fee, they have a med tech who will give our Mom her meds (she has too many to keep track of herself). They always have one or more RN's on staff, a maintenance person if you need help putting up a picture, and activity staff who check on the residents frequently during the day to encourage socialization. They have cleaning service who keep our Mom's room neat and clutter-free since she uses a walker/wheelchair. The office is always open during the day if you have a question. Now I am particular about floors/smells, and being a nurse myself, I appreciate the cleanliness and fresh-smelling air of the hallway and common areas. The aides are so friendly and let me say- we all know how understaffed this whole state is when it comes to nursing facilities! The aides go above and beyond for their residents here. Our Mom is safe here and that is the most important! I tell many friends and family about Smithfield Woods for their elderly loved ones. Hopefully many more people will go take a tour and see how nice it is here!

Lovely complex, great staff. Clean and well run. New third floor rooms are beautiful.read more

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Loved attending the outdoor concert by The New Providence Big Band on this summer night. The…read moreweather was perfect with a breeze off the water. It is very impressive to have such talented world class musicians perform to make this evening magical.

Excellent care, great offerings, up to date selections on display. Well thought out. Features are…read morecurrent.

My mother-in-law was a resident at Wingate Residences on the East Side for 2.5 years - for most of…read morethat time in a lovely apartment on the Assisted Living side. Our family was impressed with the caring floor staff, activities, meals, grounds, pool, and convenient location. When COVID hit, the facility did as much as they could to keep everyone safe during incredibly challenging circumstances. Unfortunately, near the end of Mom's time at Wingate, she had a sudden medical crisis that resulted in her being moved to the Memory Care side and put on hospice, just at the time a new Nursing Director named Misty Keough came on board there. Misty exhibited a very troubling ignorance about hospice, end of life care, and Alzheimer's. She was also horribly antagonistic toward our family and the hospice personnel. (Her unprofessional behavior was witnessed not just by our family and the hospice nurses, but also our private aides and members of her own floor staff.) In conversation with our family, Misty was demonstrably contemptuous of hospice care. On various occasions she referred to hospice, pro-hospice people, and the use of comfort meds on one's deathbed - as "euthanizers." Her gatekeeping behavior resulted in the truly horrible and unnecessary suffering of our mom on her deathbed. (Misty literally refused our aide's and family's requests and pleas for comfort meds on the last day of our Mom's life - until the hospice nurse forcefully confronted Misty. Misty actually threatened to kick me out of the building that day, when I reported our mom in distress.) In the days preceding Mom's death, when she could no longer swallow, the hospice nurse left specific orders to quit force-feeding her because it caused her to aspirate. Misty overruled that order and told her staff to continue - resulting in painful episodes of Mom choking and vomiting. The reason I'm not leaving a single star on this review is that to Corporate Wingate's credit, when their leaders found out about Misty's actions, they took the matter extremely seriously. The VP Chris Stack responded immediately - reassuring our family that Wingate as a company was not anti-hospice, and that the entire staff at Wingate would undergo extensive training so that this situation would never happen again. The Exec. Director Vincent Messina, to his credit, was also immediately receptive to hospice training for Misty and his staff. Last bit of advice - for families looking specifically for Memory Care - I would suggest you look at the Wingate Blackstone facility nearby instead. It's recently renovated, has two levels of memory care, and has a proper medical director/doctor on site.

There are no words that can Thank the amazing staff at the Branches of North Attleboro for the care…read moreand compassion that they have shown both my Mom and Dad and our family. Jim Catton and Ron Seagrave you are angels!! You will both hold a very special place in my heart and will always be a part of our family. The amazing nursing staff who cared for my Mom and Dad right to the end and advocated for them like they were their own family. The staff at the front desk, the kitchen staff, maintenance and everyone who works there are the most amazing people and I am so grateful that i have had the pleasure to know every one of you. The facility is the most beautiful, welcoming and cleanest place called home. There is honestly no place I would have wanted my parents to live. Top not facility With the best care ever!!! I am so grateful to each and everyone of you!!! Love you all Karin Visalli

From the owner: The Branches of North Attleboro in North Attleboro, MA offers Assisted Living and Memory Care…read more Residents benefit from personalized care, chef-prepared dining, and a vibrant calendar of programs and activities. With inviting amenities and a dedicated team, our community helps residents stay connected, engaged, and supported every day.

My husband entered Atria as a Respite patient last Feb he was only suppose to be there for a month…read more He did okay the first two weeks he was there. The only reason he was there is I was going to have hip surgery and I needed to make sure he was being taken care of while I went into rehab after surgery. After the second week he became less capable than when he went in. My thoughts on that are their was very little interaction between the aides and the patients. While every one was headed down to breakfast the attendants weren't paying attention and my husband fell. He did a face plant and required stitches on his face. No one came to his aide when they saw him (as they say) running. I know he wasn't able to run. After that fall it was a seriously rapid decline. He became less mobile and the attendants said they couldn't take care of him any more. They wanted him out as of yesterday. Now here I am on crutches less than a month after surgery out with my daughter and son looking for a new facility. Everyone knows how long it takes to find a good facility. Especially now that my husband had declined. The head nurse and the director of the facility kept calling and threatening me that I needed to hire private nurses to take care of him. I did my best and contacted the VA. They were great. The VA did send in some aides but the aides at Atria weren't cooperating with the VA aides. Atria went and hired nurses and said I had to pay for them. They said their aides needed help. Every time I spoke to one of the hired nurses they said they couldn't get any of the aides to help them. That was the reason they were hired to assist the aides from Atria.My son was called numerous times to go over to Atria and either get my husband in or out of a chair and many times get him up from bed. They left him in bed and he missed breakfast. I wouldn't recommend Atria to my worst enemy. One woman actually slept on the sofa instead of in her room. They left her there because it was easier for them. I'm sure the woman gave them a hassle but that is their job to assist the patient and make sure they are safe. What if there was a fire and they couldn't find her. They didn't spend much time with the patients. Especially at night they would get them ready for bed very early and then just let them sit in front of the TV while the person who was to be interacting with the patient was talking on her cell phone. I hope no one else makes the same mistake I did with their loved one. When you interview Atria they sound perfect. Part of the family they say. Don't believe them. By the way I didn't mean to hit the star. I definitely don't recommend them at all.

Darlington Memory Lane has been an incredible support for our family throughout my mother's…read moredementia journey. From the very beginning of her diagnosis, the staff has taken such thoughtful, compassionate care of her. Their kindness and patience have made an incredibly difficult time much easier for our family. Kristen especially has gone above and beyond -- her dedication, communication, and genuine care do not go unnoticed. Knowing my mother is treated with dignity and respect gives me such peace of mind. I am truly grateful to the entire team at Darlington Memory Lane. Erika Allen

I called on behalf of my family member, I spoke with Melissa who barely seemed interested in the…read morebackground info but she'd said a bed was open. I told her how difficult my loved with dementia can be about bathing and she hung up on me. I thought maybe the phone disconnected, I tried to give her the benefit of the doubt but my daughter called to schedule a tour and the same woman was "yelling" at someone while on the phone and then told my daughter there was no bed. I'm sure I wouldn't place my parent there with this impression anyways!

Lynda was incredibly helpful and kind. The building is beautiful and the residents were very…read morehappy. Unfortunately this would not be the ideal place for my father due to his disabilities but if he were able, I would place him here in a heartbeat. Some of these reviews especially the people who had issues with their Uber seem ridiculous and not at all applicable to rating this facility. This place is a secure building which is why they wouldn't let strangers in at 1 am. I'm sure if that person's parent was living here they would not appreciate strangers being let into the building at 1 am. The bad review(s) about this facility should not be considered if you are looking for a place for a loved one. Visit them - you will see how amazing they are.

The woman in admissions is petty and unprofessional. They pretend to care about people but don't…read moreforget for a second the place is for profit. They take in an occasional person who is unable to pay the pricey rent-- but only to get more money from the government and then turn around and raise the rent all the other poor refuges stuck in that inhuman place. Do whatever it takes to keep your loved one at home with people who truly care for their wellbeing not their wallet.

Very unprofessional. Use to be a great place but new management (3ish years) is awful and…read moreunorganized.

From the owner: Come experience award-winning independent senior living, assisted living and memory care at Atria…read moreLincoln Place in Lincoln, Rhode Island. Savor our daily chef-prepared meals. Floor plans include studios and a variety of one-bedroom senior living apartments with kitchenettes, living rooms and housekeeping services. Daily Engage Life® events provide opportunities to engage physically, cognitively and socially. Relish in our amenities, including our resident garden, game room, hair salon and fitness center. Close by, explore the outdoors at Blackstone State Park. See a performance with friends at St. Ann's Arts and Cultural Center. Dine at Davenport's Family Restaurant, Shanna's Country Kitchen or the Lodge Pub. Schedule a tour today.