A loved one was sent here after a surgery to recover and gain their strength back…read more - They developed infection because they weren't cleaned properly and started to develop sores. - While they were confused and heavily sedated, they sent a billing office staff member to speak to them about payment/insurance. - Transportation to medical appointments was unreliable and staff also did not wake up patients on time to get ready for appointments. - Physical therapists, that are supposed to provide therapy 5xweek, come when they feel like it. They wheel patients back and forth tho therapy and write in the notes that patients walk to therapy. - Because our loved one was left unattended, they fell and were admitted to the ER/hospital. We quickly found another facility to properly care for our loved one. Some of staff were kind and attentive but there was no accountability for those that were not.

Wish I could give less than one star. Mother was a patient left unattended, which ultimately led to…read moreher death from falling out of bed while eating lunch on side of her bed. She had been in a wheelchair for last ten years so very dangerous to have her sitting on edge of bed. Fell out twice second time broke femur in half which ultimately killed her You could improve these facilities by hiring staff, training staff, and care for patients instead of considering them a burden you have to check on occasionally until your shift is over. You also could ban the use of cell phones by staff. I also don't care if these are obviously what you claim are current standards. If so start implementing them

I'm a student here and I love it's difficult to find got patient care in nursing homes and this…read moreplace definitely has it! Everybody is really nice and caring

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

My husband was there for rehab from the hospital after falling at home. The nursing and CNAs were…read moregood but as far as communication goes not great. I was told of appointments and tests done after the fact. When I asked about this did not get a definitive answer. Would not recommend this place at all. The place is beautiful but looks can be deceiving.

Halloween Spooktacular . My mother-in-law has been at Saint Elizabeth's since 2017 & I can not say…read morehow blessed my husband and I are for this. Besides the visual appeal Saint Elizabeth's excudes, because it is beautiful it's really the care that my mother in law receives that is beyond comprehension. We have worked with many staff members over the years and every one of them has been passionate about the work they do. We are completely confident that she is receiving the best care available. These pics are of just one of many events Saint Elizabeth's put on. There were so many decorated pumpkins to see and it was all due to the residents, staff and visitors who took the time to provide them. My mother in law has Alzheimer's so we live in the moment, and she had such a wonderful time going through the rows of pumpkins, it was such a wonderful time had by all.

UNDER NO CIRCUMSTANCES allow your loved one to come here! This Genesis facility is poorly run and…read moreincredibly understaffed. Rooms meant for one person have two people crammed into them. Four people shared a tiny bathroom with a door that was extremely hard to open or close. Not bathed for NINE days (and got a rash), clothing was not changed daily, urine soaked clothing was left on bed to soak through her bedspread, walker was repeatedly left out of reach and she could not stand without it, food was subpar, no PT or OT consults as needed, patients left moaning and soiled in the hallway. Lunch aids left her in unsafe position sitting on the side of the bed because "that's how we do it." Upon entering the facility, you are met with stench from soiled laundry left in the entrance hallway and a surly young male clerk at the entrance who snarled at me when I told him they were out of hand sanitizer. Some staff were helpful, kind, and competent and clearly doing their best under daunting circumstances. Some websites list them as having a five star rating which is completely insane and inaccurate!! I've visited 10 nursing homes my life and this is the worst one! We got her out of this nightmare after 2 weeks. I've heard that Genesis has sold their nursing homes in the last year or so and that they are ALL terribly understaffed and underperforming. RUN from any of their facilities! Check out St. Clare's in Newport or Forest Farm in Middletown for skilled nursing care that accepts Medicaid, and Franklin Court for assisted Living in Bristol.

Staff were incredibly rude and unhelpful. My grandmother passed at this facility we had no idea how…read moresevere her situation was until it was too late. Covid it made it hard to visit her and they have constant outbreaks of covid. Do not bring your loved ones here.

Seems like a quality nursing center where the workers are very interested in their care of each…read morepatient. Always clean, bright, peaceful!

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Loved attending the outdoor concert by The New Providence Big Band on this summer night. The…read moreweather was perfect with a breeze off the water. It is very impressive to have such talented world class musicians perform to make this evening magical.

I'm really happy that a loved one was placed here for rehabilitation after a major surgery. They…read morewere in a subacute unit that was so beautiful. The staff was kind, knowledgeable and empathetic. I would recommend Cedar Crest to anyone.

My grandfather was housed here during the start of covid for rehabilitation after breaking his leg…read more He had great nurses and therapist while here. At the time they wouldn't let visitors in but we were able to pick up and drop-off laundry and other personal items. He had no complaints once he was discharged.

Amazing! Worked with Cory/admissions to place my mother in law at Catholic Memorial Home. She was…read moreprofessional, understanding, and very helpful to make this transition as easy as possible for the family. Also, praise to Grace, she assisted me with completed Mass Health application. Grace took the time to explain the process and answer any questions that I had. Thanks again for all your help!!!

From the owner: The Diocesan Health Facilities group serves Bristol County in Southeastern Massachusetts with a…read morefull spectrum of health care services. Our five skilled nursing centers comprise Catholic Memorial Home in Fall River, Madonna Manor in North Attleboro, Marian Manor in Taunton, Our Lady's Haven in Fairhaven, and Sacred Heart Home in New Bedford. Additionally, we offer two innovative community-based programs that support independent living - Bethany House, providing adult day health care in Taunton, and EldersFirst, a geriatric health care consulting service designed to assist elders living at home.

As a current patient of South County Nursing and Rehabilitation, I am sad to say that this is a…read moreplace that for now should be avoided at all costs if you care for a loved one or yourself. I came here to recover from a heart operation, and while that has gone as well as can be expected, there are serious deficiencies here. For one, the food offered is completely inappropriate: no accommodation has been made for the fact that I should be eating a heart healrhy diet, to the point that I've had to make arrangements for food to be brought in from outside. But this is the real problem: I came here three weeks ago with a serious dental problem and the administration has done absolutely nothing to help, to the point of refusing to provide transportation to a dentist appointment that I made myself. This facility is chronically understaffed: many of the staff recently quit, with the gap is made up with contract employees who do the absolute minimum amount of work. Most of the remaining permanent staff are caring and helpful, but they are simply outgunned by an administrative staff who return any attempt at asking for help with a belligerence that is just shocking. So I will be leaving for Mass General to have the staples holding my sternum together removed as soon as transportation can be arranged. Via Uber. Don't come here! Don't subject somebody you care about to this abysmal treatment!