I hired Joe Galbraith to landscape my front yard, and the project cost me over $10,000…read more His team did a nice job with the landscaping, but he never delivered two pieces of art I ordered as finishing touches: a pagoda for $595 and "the woman with the bowl" for $185. Joe said it would take a month to get these items, and I agreed. When a month passed with no update, I called his office and was told it would take another two weeks. After waiting again, I called to schedule delivery and found out neither piece had arrived nor was on its way from China. I heard many excuses, but I still gave Joe another three weeks. Today, when I called, I was told there was another issue, and it would be two or three more weeks. Feeling deceived, I asked for my money back. I was told Galbraith could only refund $185, not the $595 for the pagoda, because it was a special order, even though both items were "so-called" special orders, meaning they are not in the regular inventory. I ordered both from a catalog Joe gave me, but they would only refund the smaller amount. A staff member told me I would have to wait even longer for the pagoda, but could not say when it would arrive. I was treated as if I should shut up, go home, and wait. No one apologized. Instead, a woman came out of an office to shame me and blamed their importer. She acted as if I should just accept the situation. When I ordered the two statues, no one told me I could not get my money back or cancel the order. I never signed anything saying that. I want my money back. I am 80 years old and know Galbraiths has not been honest with me. I feel they think I am not sharp because of my age, but they are wrong. One staff member tried to intimidate me, but I made it clear I am neither senile nor stupid, even though she spoke to me in a condescending tone. I wanted to tell her she was being rude, but decided not to; she was too uneducated to know better. Whoever parented her did not teach her respect for older folk. I plan to contact the Better Business Bureau and share my experience on social media to let others know how Galbraiths treats its customers, especially seniors. I will also file a small claim against them. I do not care about their problems with suppliers in China or shipping; that is not my responsibility, but they tried to make it mine. They refused to refund my money. I wonder if this nursery is having financial trouble since they will not refund me for a product I no longer want and have waited almost three months for. They have pagodas on display, but they are too small for my project. I am sure when my pagoda finally arrives, Mr. Joe can sell it in his nursery; he is a clever salesman. Galbraiths sells this type of art, so it is not really a special order. If it is, the long wait is their problem, not mine as the customer. I do not recommend Galbraith's Nursery.

I hired Joe Galbraith of Galbraith's Nursery, Fort Wayne, IN, to landscape my front yard, and the…read moreproject cost me over $10,000. His team did a nice job with the landscaping, but I haven't received two pieces of art I ordered as finishing touches: a pagoda for $595 and "the woman with the bowl" for $185. Joe said it would take a month to get these items, and I agreed. When a month passed with no update, I called his office and was told it would take another two weeks. After waiting again, I called to schedule delivery and found out neither piece had arrived nor was on its way from China. I heard many excuses, but I still gave Joe another three weeks. Today, when I called, I was told there was another issue, and it would be two or three more weeks. Feeling deceived, I asked for my money back. I was told Galbraith could only refund $185, not the $595 for the pagoda, because it was a special order, even though both items were "so-called" special orders, meaning they are not in the regular inventory. I ordered both from a catalog Joe gave me, but they would only refund the smaller amount. A staff member told me I would have to wait even longer for the pagoda, but could not say when it would arrive. I was treated as if I should shut up, go home, and wait. No one apologized. Instead, a woman came out of an office to shame me and blamed their importer. She acted as if I should accept the situation. When I ordered the two statues, no one told me I could not get a refund or cancel the order. I never signed anything saying that. I want my money back. I am 80 years old and know Galbraiths has not been honest with me. They think I am not sharp because of my age, but that's not true. One staff member tried to intimidate me, but I made it clear I am neither senile nor stupid, even though she spoke to me in a condescending tone. I wanted to tell her she was being rude, but decided not to; she was too uneducated to know better. Whoever parented her did not teach her respect for older folk. I plan to contact the Better Business Bureau and share my experience on social media to let others know how Galbraiths treats its customers, especially seniors. I will also file a small claim against them. I'm not responsible for their issues with suppliers in China or shipping; they tried to make it mine. They refused to refund my money. I'm concerned this nursery may be having financial trouble, as they have not refunded a product I no longer want, and I've waited almost three months. They have pagodas on display, but they are too small for my project. I am sure when my pagoda finally arrives, Mr. Joe can sell it in his nursery; he is a clever salesman. Galbraiths sells this type of art, so it is not really a special order. If that's the case, the long wait is their responsibility, not mine as the customer. I do not recommend Galbraith's Nursery.

Wife and I went there to find a certain item. Just not quite the right one. The store is clean, as…read moreare the bathrooms. Many, many booths to look around in. A lot of the same items you find at any other antique mall just bigger. Much bigger. The two young women at the front entrance were friendly and were eager to help when we had a question about an item. Easy parking.

This is a large antique mall that is easy to navigate. Most of the booths seem to carry more…read morecollectibles versus furniture. I am on the hunt for furniture and did not find much of that. The place was clean and you could easily spend some time here looking for treasures. There was one booth that did have some great furniture pieces, just not the ones I needed. I would definitely stop in if I was in the area but would not make a special trip just to drive there. (It's an hour drive for me.)

Located in a large former department store. There is a lot to see on several levels. Spent about…read moretwo hours browsing and searching. Many albums, lots of fun things. Good prices. Friendly and patient staff helped me find prices on unmarked items quickly calling the booth's owner.

Less than average quality antique mall. Many garage-sale type items. It's also rude when you walk…read morein the door, and the staff look up but don't say hello or verbally acknowledge. I got the feeling that they are not fond of people who aren't locals.