Our technician, Nate, was able to check on the problem with our stove the day that we called it in…read more He conducted a thorough inspection and determined the issue with the digital unit. We had only had our Samsung for two years, but the control board was damaged. He informed us that it was a fault in the design as it lacked a filter to protect it from loud noises and heat. He placed an order for the part and was back within a week to replace it. All work was completed quickly and efficiently. The cost of parts and repairs are high, so in future, get the three year warranty from Lowe's! East Tennessee Appliances did a great job and are very professional.

I have been looking for a good appliance repair company and they didn't disappoint. They fixed my…read morewasher and helped me with my dishwasher. I will definitely call them again. I also thought the cost was good.

I cannot say enough about the small town furniture store. I have been to Boone. I have been to…read moreJohnson City. I have been to Elizabethton looking for furniture. Finally I said I'm going to check local because I'm tired of driving to look. I walk in and Matt was there to help me, and I have furnished 90% of my house from this one store. The customer service is outstanding the delivery when they come to deliver my things and set up is outstanding. I go to see Matt for everything I need for my house whether it's furniture or my appliances he gives great advice if I'm looking for something in town like I'm looking for you know a plumber. I can absolutely trust his recommendations. I just cannot say enough of good things about this store And the customer service and not just from Matt Matt's my favorite that's who I always go see, but everybody in the entire store is extremely helpful and polite. If you see something in there, a couch or chair and you like it, but you don't like the material they can have that made for you in whatever material that you want, they will let you know how long it's gonna take, and the cost. Once again, outstanding customer service. The prices are awesome too.!

Recently, our refrigerator suddenly stopped working. We live in Shady Valley and decided to shop…read morelocally for a new one instead of buying one from Home Depot. So, today we drove to Mountain City to shop at Quality Furniture and Appliance. What a fabulous decision we made. We found the perfect refrigerator for us at a reasonable price, the best customer service ever, and same day delivery. We couldn't be happier and will certainly return in the future should the need arise.

Incredible service. Jackie is truly wonderful and shows up ASAP. He took cautious time to assure…read morethat my washing machine was not working correctly and what it needed. I have also used him in the past with my dishwasher.

Excellent, courteous service! Came out on a Saturday and did troubleshooting to get me back up…read more Very knowledgeable and fair. Will definitely use them on all future appliance issues. Thank you R&K!

I've had to use my couple times and has always been fair with Price and working with me getting the…read moreparts whatever I need I would definitely recommend

Jamie is awesome he comes and tells you exactly what you need to do whether it needs to be repaired…read moreor whether it's time to get a new one low prices and just really nice to deal with

A great family run business. Bought here 10 years ago and just moved back to town. They were…read moreamazing. Walked in and bought a heavy metal futon bed at 1000 and had it delivered free to my house at 1230, all set up. Beats getting a truck and hauling it home from Wal-Mart and then putting it together. We'll be using them again!

From the owner: Nationally Advertised Furniture On Easy Terms…read more Ritchie's Furniture & Appliance is a family owned furniture and appliance dealer. Located in downtown Elizabethton, TN, we have been around since 1936. We offer many nationally advertised brands with in-house financing options, delivery, and setup se