Worst service and place in Corpus Christi tx Just purchased a big 12 drawer cabinet plus over 300.00 on other materials and the cabinet would not lock and was damaged. The supervisor blew me off when I started to talk with him, he just mumbled we got it and kept walking. I waited with no reply and the register clerk finally let them know I was still waiting. A lady came by got my name walk off. I still know nothing and I am over an hour waiting. This is just one of many sad stories and not once did anyone say I'm sorry! Buyer be ware!!! read more

See all

I ordered a $2200 washing machine to get delivered and in the notes I told them I would not be available until the afternoon and to call me from the parking lot. They sent me a text at 7 pm, the day before, that my delivery would be between 7am and 11am. I drove six and a half hours to be there for the delivery. They did not call and said the door was locked. They would try again in two weeks. Lowes said they will deliver it tomorrow. Home Depot won't refund my money until the washer gets back to the manufacturer. I will NEVER do business with Home Depot again. read more

What a cluster!!! Walked in to look at weed trimmers and get string for my current one. Lots of aisles blocked off with the little gates and no one around working . Clutter everywhere and aisles un passable. Fire Code violations at every turn. Maybe I'll make a phone call. read more

We are in the process of adding handle/knobs on our cabinets. We needed to go to Home Depot for screws. It was hard to find assistance. They guys we did speak too seemed disengaged. In the end, we found what we needed on our own. We purchased nails and a backdoor latch screen. It isn't installed so ill add photos later. We spent about $215! Great Value. read more

The Home Depot - Payment system - Hardware Stores Near Me - Corpus Christi, Texas

See all

I placed an online order, I was giving a window for delivery 6 am - 8 pm waited all day for my order until 10 pm thinking maybe running late. Next morning my order said " delivery missed " after talking to 3 different people in 2 days nobody could explain what that meant, of course my issue never solved. Im 65 yes and the reason I order on line is because I can't lift and carry a 32 Qt bag of soil i am so disappointed i had a cleaning business for years and most of my cleaning supplies were bought from them and they can't deliver a bag of soil, but worse not being able to explain or re direct on where is my order they just canceled it. I would never ever buy anything from them. read more

I really wish I got the girls name but I got there at 8:30 and they treated me like it was 8 AM They weren't in a hurry to just get me out of there. They took their time they help me find the blinds I needed and even offered to cut the ones that didn't fit. Employees were crawling all over the place. I had people asking me if they could help me left and right, which was so refreshing. We live in California and we bought vacation home out here. in California, you can't even find an employee We have to fetch our carts from the parking lot. Nobody would ever dream to offer to bring me one like this lady did. It's just unreal. We love it here so much. read more

The Home Depot - If that helps.... - Hardware Stores Near Me - Corpus Christi, Texas

I am absolutely disgusted with Home Depot. I have been a customer for years renting equipment buying products. everything and today's experience completely changed my mind of the company. Tell me why I went to rent a truck from them today and waited 1 hour to even get the keys then I go out to the truck and the tires were BALD not low but BALD AND CRACKING. Who in their right mind rents a truck with bald tires! That is such a safety hazard for the customer and liability for the company! I went back to get a different truck (one was right next to it) and the employee spent 15 mins looking for the keys to only tell us it's not available. So not only did I not rent a truck today I left with a hold for $150 deposit I didn't even use. I am disappointed in today's experience. read more

The Home Depot - Bald tire - Hardware Stores Near Me - Corpus Christi, Texas

See all

Receipt Price does match what was charged on credit card. Would not refund difference. Had to do a credit card charge back. Watch out for fraud read more

The Manager is excellent... With excellent employees.. I had 5 people that approached me to answer my questions.. Incuding Vanessa the manager. I felt like a valued customer. Thank you read more

Here to give a great customer service review. Simon E. worked effortlessly to help me locate a specific product that was on an unlabeled pallet on the highest shelf/bay. He even got the forklift himself to bring it down for me! He was an excellent customer service representative, thank you Simon!! read more

William was very helpful when NO ONE ELSE was this morning. I went to the customer service first, and the guy there was very short and curt with me, to pick up my bathtub. My contractor was waiting in the contractor pickup zone as requested. I finally flagged down William who said, "I am in windows and doors." But he stopped what he was doing and looked up my order. It was in the hold for delivery cage and he gave it to me, as well as the paperwork the others were supposed to do. It was only a good experience because of William's "can do" attitude - no other reason. He was a great employee. He should be teaching others. I grew up in retail (my parents owned a jewelry store in San Antonio) and almost no one has a "customer first" attitude today. read more

Today's the 4th of July so I went to get a pressure washer from the home Depot in Moore plaza. I shopped around until I found one I liked. I'm a disabled veteran and I always get my veterans discount with no issues. Today I went to the counter to pay and I said I wanted the discount and he said he couldn't do it. I pulled out my veterans ID and he said he couldn't do it. That the management took that ability away and it could only be done on the app. I said even with my disabled veterans ID on the 4th of July and he said no. I finally found it on my app but then I decided to go to Lowe's and was greeted with this sign (attached), great customer service and zero problems getting the military discount. I'm sure I'll get over it and go back but not anytime soon. -Brian Hinojosa SGT US Army read more

The Home Depot - Lowe's appreciates us veterans - Hardware Stores Near Me - Corpus Christi, Texas

My wife and I were looking to buy a washer and dryer for our house on the mustang island just before Port Aransas. We went to Lowe's on Airline and went in and looked at some. My new wife had questions about brands and what was better for the price. The scarce employees were too busy on their phones and talking to each other this to even acknowledge us. We got so frustrated trying to get anyone to talk with us that we literally just left our cart in the center of appliances and walked out without even talking to 1 employee and I said let's go to Home Depot. She asked what's the difference my dad of 83 years likes Home Depot why do you? I told her 1 reason, customer service! She didn't believe me until we drove to 5041 spid in Labor Day holiday the 30th 2025 thick traffic!!! We were also looking for 3 car and boat garage door paint(due to rust as everything on the island rusts) lawn care items and possibly replacing our existing kitchen appliances. We got there and were looking at paint and thought we knew what we wanted. Right then a young employee came up to us and asked do y'all need any help? We told him our situation and he immediately ,with a smile, said I've got just what you need. Hectook the time to get us the primer/paint we needed and the amount for our doors meanwhile explaining the differences and quality of what we would need! We bought the bear paint and before we could grab them, he said I'd be happy to take them and get them mixed for you and you can pick up at the counter when you're done shopping! I had totally forgotten that they needed to be shaken and mixed. Young Hispanic male in paint. So we were both surprised at how nice, helpful and most of all genuine he was. I immediately said see why me and your dad come to Home Depot! 1 reason, customer care!!! We then went find our washer and dryer and were, AGAIN, greeted immediately by an older white male who asked can I help y'all find anything? Of course my wife had many questions about what was best and would last the longest. He took the time explaining the differences after ASKING what her needs were? He showed us what would handle the workload and showed us(instead and most importantly what would work and VALUED our time after we told him about our complete and wasted time at Lowe's). Completely shocked my wife(who never believes me) said "now I see what you and my dad are talking about! What nice, fully staffed and truly amazing customer care they give here." We ended up spending over $6000 dollars worth of merchandise and made customers for life!!! Never will we give Lowe's 1 penny or ever step foot in there again. We're so used to bad service now a days that we will drive the extra miles for the experience and treatment we received from not just 1 but every time we needed something, bam!, there was an employee right there and helpful. We even bought tile backsplash for our kitchen that we had debated on for literally years!! OUTSTANDING job to all. So impressed and most of all validated all I had told her why I have come to home depot all these years with just a little extra effort and personal experience made our day and we left feeling appreciated and totally surprised!! Thank you for taking some stress off us and legit caring about us. Roger and Lara. read more

HANDICAP DISCRIMINATION!!!!! I contacted Ann the operations manager and made her aware that where the employees were parking the carts was the loading area for handicap parking. Speaking to other employees I was told this was the standard. She instructed her employee to straighten the carts. I advised her they could not block any part of the handicap loading area her reply was to make a police report and that she would let her manager Barry know. She also said she was going to report me for being rude. I witnessed a lady in a chair, her husband had to pull forward creating a hazard in order for her to get in. read more

See all

Now, we remember why our company and our clients avoid buying supplies from HOME DEPOT anymore! Jenni - needs real customer service training. Rolling your eyes at customers is very unprofessional. Raul - Manager - needs people skills mainly in communication. I guess acting like a thug and getting in peoples faces during COVID is HOME DEPOT'S idea of management skills. Jose - is unprofessional and looks like he will make a great addition to management, as he will fit right in. "The manager will tell you the same thing." These "associates" are a perfect examples of how acceptable lower Customer Service Standards are the norm at Home Depot. read more

This Home Depot is a disappointment!!! We asked for a manager and waited for over 20 minutes and the manager never showed up... Always make sure the tool boxes have keys or you will end up with a locked toolbox! When we asked for the keys, they told us to call the manufacturer for them ‍ read more

The Home Depot - Had bought this, but had to return because they don't have the keys to open the drawers ‍ and of course the manager never showed up! - Hardware Stores Near Me - Corpus Christi, Texas

JERRY in appliances is the worst. Poor attitude, like he hated life. I went in for a trim kit and a microwave. He "helped" me out and I thought I was good to go. I told him the demonstrations I had and everything. Upon delivery, the trim kit that was ordered was the wrong color AND wrong size. AND the microwave he ordered isn't even compatible with a trim kit. I sat with him at a computer in the store. He ordered it from the different HD so when it came time to return everything, they are having trouble because it was ordered from a different location. I've been back to this store FOUR times just to get a microwave and a trim kit. All that Jerry has to do was pay attention. All he had to do was do his job correctly.... Bart was a huge help and was able to correct everything the best he could. read more

Vance and Marty helped to load up large pavers, 10 bags of soil, sand, and bags of rocks for my sister and I. They offered their assistance without us asking. They loaded up flat carts, took them to checkout and loaded them into our truck. They were friendly and hospitable the entire time. Really working hard. If there is an employee of the month aware, these two should win. They are amazing at their job! read more

The Home Depot - Pavers, soil, rocks - Hardware Stores Near Me - Corpus Christi, Texas

They do not enforce the face mask policy..... other then that it's a great place to buy stuff for the home. The place also does not have helpful employees, they all walk around and are not very friendly or offer to help. read more

Horrible service. When you ask for an associate to come assist you they don't show up. Waited 20 min in molding department after another associate in a different department paged over store intercom. Then asked for a Manager. Manager never showed up. Got materials ourselves and did self check out. When I informed cashier our experience, she said oh ok. She didn't even apologize. A week later, Came to pick up materials that was shipped, parked in loading dock. Even after told them we had to load truck, they still closed the doors in the loading dock area. Someone was supposed to bring materials to us, that didn't happen. Had to go back inside to remind them that we were waiting on them to bring us our materials to loading dock area. This is a shit hole. read more

I've been a Home Depot customer since they originally opened in Texas. Loyal to a fault, never had a desire to go to Lowe's or any other home improvement store. Today, sadly that ends. NO LONGER DOES HOME DEPOT HONOR THE DISCOUNT TO MILITARY VETERANS, ONLY ACTIVE DUTY. Apparently, past service to our country means nothing, no honor. Buh-Bye. My United States Navy Veteran husband, my Marine Corp Veteran father and my United States Coast Guard Veteran daughter deserve better. SHAME ON YOU HOME DEPOT. Headed to Lowe's for the rest of my construction purchases where they are clearly honored for their sacrifices. God Bless America. read more

We have had the best service with our home remodel. Bart has been an amazing resource and great help with our kitchen remodel. He is patient, kind, and knowledgeable. Bill helped us order our front door and was also kind and knowledgeable. We appreciate the level of professionalism and assistance of these two gentlemen. They both need a raise or bonus. read more

Home Depot is not customer oriented their service falls short. I ordered and paid for 3 garage doors in April two weeks later I get a call demanding an additional $300.00 per door on the install. It's now the 29th of july still no doors. When I called I got hung up on 3 times. Finally spoke with a human who was no help he used every excuse from the current situation to covid 19. Still no damm doors. I will never ever buy from home depot. Avoid them got to lowes. read more

We were promised our washing machine on September 21st got a text and a call today the 19th that the delivery date is pushed back to mid October. To say this is a major inconvenience is an understatement. If we had know this we would have gone else where to purchase a washing machine. I feel the sales person blatantly lied. Avoid purchasing any appliance from this location unless you have time to wait on a delivery that will be pushed back. read more

Worst customer service!They have really gone down hill. Waited 25 minutes just to get some help.No more military discounts on appliances now?I have to give credit to one guy renting out vehicles.He knows how to treat a customer.Probably the last time I spend so much money at Home Depot. read more

Not a bad home depot, pretty old one here. Spent about 1 hour inside walking every isle and not one person offered to help me, they have a lot of good products. Not a large lamp selection lol, or LED lighting and custom internet products. I hate their website that they offer a lot of stuff that isn't in their store. I have amazon for that, thanks though. read more

The Home Depot - Hardware Stores Near Me - Corpus Christi, Texas

See all

Do not buy windows from Home Depot. We purchased windows for the entire house and the install was horrible. We are still finding broken glass from them breaking and taking the old windows out. In addition, they broke on of the new windows on install and we have not heard anything from Home Depot for over 6 weeks. Still can not get a response. The wind storm inspector could not complete her work and even filed a report with Home Depot, still no answer. Stay away and do not buy windows from Home Depot. read more

My wife and I went to the Home Depot to purchase a refrigerator on 6/20/19. We received the most wonderful experience from a young lady by the first name of Eunae. She was excellent in her attention to detail. Eunae was patient, informative and totally focused on providing the best customer satisfaction that I have ever experienced. Ever...because I have high expectations of any individual or group that I interact with as I do of my Eunae not only directed us through the selection process, but made the purchasing process a total delight. We asked about flooring. She went into a dissertation ( being facetious in a respectful manner )about a variety of flooring including almost everything the Depot has to offer. A big thank you to such an endearing young lady. The Depot is very lucky to have such an absolutely excellent employee. Mind you, she is a full time teacher and works at Home Depot in the summer and part-time during the school year. God bless you Eunae. read more

Went into the store with a bit of trepidation after reading the horrible reviews. My experience with the polar opposite of the other reviewers. I needed a speciality bolt which snapped off of my washer machine. My machine was built in the 70s and works perfectly until the door hinges on the hood finally gave way to use (after 30,000+ washes). So, I'm really attached to the long lasting machine. Sorry, I digress. I was in the store, the hardware isle in particular, for about a minute before I was approached by "William" who quickly identified the bolt, the threading, and that it was imperial not metric. In and out in 5 min! Take my experience with the understanding that not all employees, and not all people are the same. My experience was excellent and if you deal with William, or anyone he refers you to, I'll bet yours will be as well. read more

The Home Depot - Hardware Stores Near Me - Corpus Christi, Texas

This 5 star review is for Dora Lopez in the appliance department. Your outstanding customer service deserves to be acknowledged and The Home Depot is very lucky to have you. Thank you so much for all your help and going above and beyond to get our situation resolved. read more

This store absolutely sucks. I just waited 35 minutes for somebody to actually acknowledge me in the flooring department, so I could give them $4000 for some flooring. I went to the front 3 different times to ask for someone to come help us. Ten people standing around doing absolutely nothing, with 20+ customers standing around waiting for help. Avoid at all costs. read more

worst customer service ever never enough staff to help with anything its bad enough the people they do have are rude

Yesterday I was having issues with the online service I made an order but had no confirmation email to give the store an order number when I called in to check on the status of my order they used my name and phone number to find my order I asked if I could get the order number as a reference but the associate assured me I could just call the store to get further status updates today I called and they demanded the order number and when I said I didn't have it they said they couldn't look it up any other way and quick recited a number for me to call instead since I didn't hear the number the first time I asked for it again and by then I had been hung up on. I called back and received the same associate now with a much ruder tone she said the number again and immediately hung up again read more

Terrible Customer Service!! Ordered online and picked up in store. Product was defective. The store and Home Depot did NOTHING to help me rectify the situation. Had to re-order the product -- which happened to be a cook top, and in the meantime, was left with NO way to cook for my family for over a week! Hello, Lowe's? Guess what? You just got a new customer! read more

I'm joining the people whose reviews are unfavorable. My experiences here have been awful. I've been patient, especially with the extremely inefficient and lackluster order online/pick up in-store process. Not anymore. I will not return to this Home Depot. Like an idiot I agreed to fill out a survey after they promised me they would not contact me to sell me anything. Today I received a sales call from Home Depot. Lesson learned, I was too nice and they burned me. At this point I probably will become a Lowe's customer. read more

Worst customer service EVER!!! And didn't have the materials needed. Went in for 2x2's - regular (not pressure treated) No one would come help us locate them. There was another couple there looking for the same item. I finally found someone to help. "Could you help my husband? He's over in the wood area." The guy answered, "He's in the woods?" Yeah.....it went from there. Turns out they only had pressure treated (the other couple had called ahead and were told they had the regular kind, so they accused Home Depot of bait and switch), and they were terribly crooked! My husband and the other man pointed out how damaged they were, and the sales man actually argued. I guess he thought us regular people can't tell the difference between straight and crooked? Smh..... The conversation went from there. I left a cart full of cleaning supplies behind and we left. NEVER AGAIN read more

The inventory at this store leaves much to be desired. Very few options for hand tools, mostly kits but I'd prefer more quality single tool selections. They also are almost always low on inventory for tool boxes. read more

They claim to offer military discount to veterans but they only apply it to curtain items unlike Lowe's who apply the military discount to the entire order. So veterans you are better off going to Lowe's. Which by the way they have Set aside designated parking for veterans something Homedepot doesn't do. read more

Worst shopping experience ever. How do you not know where duct tape or staples are? You work there! Know the damn store! Lowe's everyone knows where everything is or they get on the radio and ask. 2 employees were completely clueless as to where the most basic items are. THEN the cash register could not read my card then I swiped it and asked for credit (completely normal) it canceled the transaction and had to redo the whole thing! Chip reader didn't work then it did, finally checked out couldn't leave fast enough. What a frustrating experience. read more

Home Depot I love this location they have so many fans do it yourself projects and a pick up on the side if you're getting big items they have anything you could think of they even have furniture in outdoor stuff! They have tools paints and much more I would go here if you're trying to do something at home whether it be gardening putting together lights fans or something made out of wood! And they're friendly helpers are so good if you have no idea what you're doing and one downfall is the lines are really long but it happens read more