I have found M&M to be one of the best building supply stores anywhere. They always have great…read morelumber and almost anything else you could be looking for and their service is outstanding. You can't go wrong with M&M.

So far I've found almost everything I've needed doing my fixer-up projects. The selection of…read morehardware store items exceeds the normal Ace hardware store. The prices are also great.

Absolutely love this classic hardware store, which has a little something more. Fishing supplies,…read moreboat repairs, tidewater-wear, and every nut, bolt, and country house fix-it item you might need. Staff is friendly, knowledgeable, and will let you describe your issue and offer a couple of solutions. They close at noon for a well-deserved lunch break.

Hurd's is one of the best hardware stores still available and open on a daily basis(except for…read moreSunday's). This is NO Lowes or Home Depot... it's a real-deal hardware store. The staff operates like a well oiled machine and can find or custom order pretty much anything you can think of for any project. Dare you to try and stump their staff.

My stepdad bought a brand new riding lawnmower at this Lowe's location, but then reported that he…read morehad trouble getting it to run. The manager claimed to have gotten in touch with the company behind the brand to deal with repairs. For weeks on end the manager kept making the same excuse, saying that the lawn mower would be ready "the next following Thursday" and has left it sitting behind the store ever since. My stepdad and I are never shopping here again.

Very disappointed in the lack of customer service I received Saturday June 15, 24. I wanted to…read moreexchange $40 of water seal for $800+ of water seal because the scope of the job changed. The manager would not even talk to me. Instead, told the clerk to tell me it was because of corporate policy. Where is the common sense here? Doest the Manager not have the ability to use Manager's discretion? This is Not a discontinued product. I have been a long time customer at this Lowes; however, this situation shows me how much the Gloucester, VA Lowes Does Not Value it's customers. I will be spending my $800+ elsewhere!

This place has everything. The ladies were wonderful at helping me select a type of paint and…read morehandles for my project.

Outstanding Ace Hardware here in Hayes. Katie is a superb manager and knows where things are and…read morebest of all, is extremely helpful in suggesting and recommending specifics for your home projects. We make Ace our FIRST choice and avoid both big box stores and traffic! Thank you Katie and team for giving and sustaining our small town community feel!

My go-to place for difficult hardware needs They usually…read morehave hard-to-find items Xxxxxxxxxxxxxxxxx

Paul - saved the day when I tried to re-key my lock and springs went flying! IDK how he does it!…read moreBut he performed a miracle. Thanks Paul and Ace Hardware! FYI - Ace is the place!

I went in for a fishing license and sat behind someone at the window for almost 15 minuets. I…read morepatiently waited for them to finish about "people who have died and what they bought at the store that day". Once I was finally recognized, she informed me it'd be $48 for a fishing license, which I only had $43. She suggested I buy something from the store and get $5 cash back, then I'd be able to buy the fishing license. I thought, that's a great idea, I'll go buy something small and this will all get taken care of. I found something small to buy and would give me some cash back. I go to pay for it, tell the cashier that I need cash back, then he runs my card as credit. I say "actually I need that run as debit, I need cash back remember?" he replies, "oh, well, your card isnt setup as debit" I say, " you mean the one I have in my hand that says DEBIT on the front?" his answer: "Yes. That card isnt set up to be run as debit" I ask "so what can be done now?" to which he says back, "have a great day, oh and you can get the fishing licenses online" I'd rather be kicked in the head by a mule than go back to that store. I'd rather drive my rusty ol' pick up truck into a Crisco factory at full speed and die in a grease fire, than go back to Harrows Home Center. If it were up to me, if I were given an option, I'd drive my boat into the middle of the Chesapeake Bay, drill a hold in the hull and sink to the bottom while cursing the ground that Harrows built on. They say time is a great healer, I say I cannot look forward enough to the day that Harrows is closed.

Great local hardware store...have just about everything at pretty resonable prices for an off the…read morebeaten path hardware store. The people though...VERY helpful and nice

Worst customer service I have ever experienced. I took a snowblower in for repair on January 28th…read more I was told that it would take 3-4 weeks. It's now been over 11 weeks and I'm still waiting. They never bothered to inform me that they might be running behind. I could understand that. The only way I could secure the repair status was to physically go to the repair desk. Their first excuse was my snowblower work order was put behind generators that came in after my snowblower. The response I got was "well, it didn't snow"....Well I don't think we lost power. When I visited the store recently to check the status I was told that NOW, my snowblower repair is behind lawn mowers that came in weeks after my snowblower. Unbelievable. I guess if I wait long enough, my work order will be superseded by leaf blowers. Unacceptable customer service. If I could give them zero stars, I would.

They sold my elderly father a brand new lawnmower and when it had electrical problems within 90…read moredays of purchase they were practically impossible to work with. They even presented me with a bill despite it being under warrant.

Worth the drive from James City County! If Agri Supply doesn't have what you need, you probably…read moredidn't need it anyway. Huge selection of repair parts for tractors, implements, and farm equipment. I've found items here that I would've otherwise had to order online--definitely a go-to spot for hard-to-find parts.

Go in to get a tire placed on a rim for my lawnmower and the lady working there has this horrible…read moreattitude like I bothered her. She said I had to buy the tire then leave it cause it may take a few days. Why? Noone was even in the store. Lots of people are complaining about the service here. Never again will I step in this establishment. Tractor supply up the road is cheaper and way friendlier.

It's a huge hardware store. The people who work there are so helpful to help you find what you…read morewant. They are knowledgeable. I would definitely go back.

Very friendly and helpful. Would have had to order what I needed but was not reluctant to send me…read moreto his competition since he did not have. I am now not reluctant to go to Cheriton Hardware first.