Stopped by on a Saturday to view engineered hardwood options since we needed to replace our floor…read moreafter a leak. We had a sample of our old floor with us to get something similar. The showroom looked nice and promising until we noticed no one was on the floor. We walked around and waited for around 20-30 minutes, chatting and looking at options on our own. We weren't trying to be quiet because we'd hoped someone would eventually notice us. When someone finally did notice, he sat us down and tried to schedule a walkthrough of where we'd need the floor. When we told him we just wanted advice on floor options, he insisted they needed to come to our house with a group of people to check it out first no matter what. We explained we didn't need that, but he kept insisting he needed to visit our home. We didn't appreciate how pushy he was and how unheard we felt so we left.

We needed quality flooring installed ASAP to avoid costly storage fees for our household goods…read more Wayne of Williamsburg Flooring and Design stepped up and offered a quality product which was installed skillfully by his team. Our new quality LVP is just gorgeous. Wayne was highly accessible every step of the process and took all of the stress off of our shoulders. The experience was so positive, that we called him back to carpet two stairways. Great job again and gorgeous product. A+++++ on the quality, service, reliability and workmanship. 10+ stars for sure.

The Lamp Lady is truly amazing. I was struggling to find exact replacements for my exterior porch…read morelights--even AI couldn't track them down! My search eventually led me to her, and I'm so glad it did. After I sent over a photo of my broken fixture, she let me know she doesn't sell those, but then went above and beyond: on her own time, she researched and confirmed the exact manufacturer and model number so I could find it elsewhere. That level of selfless expertise (and the kind of person that she is) is hard to find. Highly recommended!

Fast, affordable, friendly, and a real professional. She responded promptly to all communication…read moreand did exceptional work. I can't recommend her enough.

Worst customer service I have ever experienced. I took a snowblower in for repair on January 28th…read more I was told that it would take 3-4 weeks. It's now been over 11 weeks and I'm still waiting. They never bothered to inform me that they might be running behind. I could understand that. The only way I could secure the repair status was to physically go to the repair desk. Their first excuse was my snowblower work order was put behind generators that came in after my snowblower. The response I got was "well, it didn't snow"....Well I don't think we lost power. When I visited the store recently to check the status I was told that NOW, my snowblower repair is behind lawn mowers that came in weeks after my snowblower. Unbelievable. I guess if I wait long enough, my work order will be superseded by leaf blowers. Unacceptable customer service. If I could give them zero stars, I would.

They sold my elderly father a brand new lawnmower and when it had electrical problems within 90…read moredays of purchase they were practically impossible to work with. They even presented me with a bill despite it being under warrant.

Over the years I have used eastern floor covering to do all the flooring in my home to include…read morehardwood, title and carpet. They have always done a great job from the start to the end of each project. I highly recommend them they have great customer service and the installation was excellent . I think they have reasonable prices and a great reputation. Im sure any future flooring projects in my home will include the great folks at Eastern Floor Covering.

Eastern Floor Covering provided excellent service. They were extremely patient and helpful while…read morehelping me decide on carpet vs lvp, making sure I got the best value. In the end, I chose carpet. They were even kind enough to hold my order for 3-4 months in their warehouse because I wasn't ready for it to be installed. On installation day, the technicians carefully moved furniture out of rooms, installed the carpet and replaced furniture. It was all pretty seamless. I chose Eastern Floor Covering because I really liked how engaging Chuck is. This is a small, very patriotic company that doesn't hesitate to remind the community of our shared values.

BBG was amazing from start to finish! The process of selecting our stone was easy. Their showroom…read moreis awesome and their service is even better. Several people (Annie, Trey, and Sharell) helped us throughout our purchase. We received quotes from multiple retailers for the same stone and decided to use BBG based on the customer service we had received. So glad we did!! Service was quick, professional, and flawless. I couldn't recommend BBG more!!

Customer service is lacking in this company. We bought 3 granite countertops for my bathrooms. When…read morethey came to install they brought the wrong sink and had cracked one of the backsplashes, so they only completed one bathroom. It took 3 days for them to schedule a return trip to fix the issues. Unhappy with the lack of communication. Also when the backsplash arrived, it did not match the base.

I ordered blinds and had them installed. A couple blinds were not manufactured correctly and the…read moreinstallers simply stated these were the cheapest ones they did. Spending over $2k this did not sit well with me. Contacting my sales rep and I was told one would be upgraded and replaced and the other she would contact the installers. That was over a month ago and no communication or response to my attempts to reach out. Apparently they are happy to take your money but not ensure they do a good job or that the blinds are fitted correctly. For the price I don't recommend going through this business.

Once again Joe and Derrick did an outstanding install job on my new custom shutters. Highly…read morerecommend Budget Blinds for your next decorating project.

The custom Screens don't fit my windows. I Paid a ridiculous amount of money to have all the…read morescreens replaced at my home, and they don't lock in place nor stay in my windows. They never fit! Took them forever to make them once they collected my old screens and now this... I called, spoke with the sweet woman who answers the phone, and I was told they would contact me back after receiving my email and pictures and phone call, yet I got no reply despite several attempts to get someone back out to fix them! They seemed so wonderful with all the good reviews, but I had a terrible experience! I know thats not the end of the world, people make mistakes, but it goes a long way when a company will honor their product, but they won't. They have not been in my windows but a couple of months and every time there is a storm or large gust of wind, we have to climb the ladder to our 2nd story to put them back in! Avoid!! You have been warned. I am filing a BBB claim at this point. Super frustrating...over 1.5k for a ill fitting item!

I heard about Screen Makers from my neighbor who had a dozen or so screens repaired. I had an old…read more"sun screen" from my church that was in need of repair. When I walked in the office, the lady at the counter said, "I haven't seen one of those in years!" I asked her if she thought mine could be repaired. She went into the work area and asked a young man if he could come out and take a look. He did and suggested a large spline be used to refasten the sun screen material. Took him all of five minutes to fix the screen and said there was no charge since it was for my church. When is the last time that has happened?? Overall a very nice encounter with folks who want to help and know their stuff. I told them I'd be bringing my screens in for repair in the not too distant future. Nice folks and eager to assist!!

The selection here is limited. They usually have only one of what I need and usually the price is…read moreabout 25% higher than other places. Service is ok.. However there is that one guy who always just never stops talking. He just keeps on talking all the time just runs his mouth even when you say thank you and try to move on. That guy is the only reason I'll drive to another store unless I absolutely have no time.

A good store with a small-town feel. There are some really friendly employees and then others that…read moreI feel need a little push with interaction. Overall prices are not bad and staff is knowledgeable. They offer a military discount. Lots of different items to entice all shoppers - in addition to interesting outdoor and home items, they even have funny greeting cards and some kids toys! Brandy helped us today and was super knowledgable; she knew all the right questions to ask in order to get us the product we needed. Thank you again!!