I went to this location specifically for the tool rentals. I got 4 second hand bar stools for my kitchen island that are two inches too tall. I needed to rent a power tool to cut the legs and make the bar stools shorter. When I arrived at the tool rental area I was greeted by an older gentleman. I explained to him my project and he walked me over to a few tools and showed me my options and explained them to me. He also informed me that some tools i would need to buy blades for them. He then took me to the blades section and told me which ones I needed. After doing the math for the rental and blades ($23 for a day rental and $15 blades) I decided to buy a hand saw instead. He walked me to the saw aisle and helped me pick one out. I went home with a $20 hand saw that has guides to cut materias in different angles. I used the saw to cut the legs already and it works great. I am happy with my purchase and the assistance I received. I also love that I have a new tool for future use and didn't just rent one. read more

The Home Depot - Nurseries & Gardening Near Me - Kissimmee, Florida

I drove all the way here on a Sunday to find they don't handle pro accounts on Sundays so I wasted time, gas and toll money yay.... Back tomorrow.... I came back on Monday and was helped immediately and staff was very friendly everywhere. Just too bad I had to drive here twice just to set up a pro account. read more

So have you ever called The Home Depot? Their recording talks about safety over and over again but the question is do they really mean it? That answer is no they don't I say this because I rented a van from them and this thing was a rolling death trap as it had dents all over it the inside was filthy and it was beyond unsafe! So I rented this van to do some moving while on the road I'm outside of Savanna Georgia on my journey and all of a sudden the whole window the one in front of the one you can roll up and down just flys out with a loud bang the glass fly's behind me hitting the car behind me I stop to talk with them and thankfully they were ok. This window has nothing to do with me as someone had damaged it before and Home Depot just left it unsafe had this window imploded the other way I'm sure the shards of glass could have gone straight into my eyes and body needless to say I'm very thankful that this didn't happen as I'm sure I wouldn't be here today to write this. So after that incident I pulled off the freeway and called the store and who was I lucky enough to talk to their Manager Damien and let me say it's been sometime since I've encountered such a rude, hostile, sexist, and just downright disrespectful male shovenist jerk like this he immediately started to downplay the situation and my safety as well as talking down to me with a very rude demeanor clearly he thinks men are superior to women with the way this conversation went as he really didn't care about my situation or the fact that had this gone the other way I could have died. So Damien's wonderful solution to the problem was for me to drive the van back to the store and exchange it for another one and he would compensate me for one day of the rental I tried to explain to him how much that would have cost me in gas to drive that far back out of my way and then back in the direction I was going again and he could careless as I wasn't about to spend the $350+ in gas just to do what his solution was and to be out of range for my timeframe that I needed this van for. So after a few minutes of trying to explain this to him he starts saying your just mad because I won't give you what you want and what I wanted was to be compensated for my rental as this was a safety issue I'm sure that's not to much to ask for a big corporation like this seeing that this could have been a lot worse and for the fact that I now had to drive with this broken window which ended up getting me soaking wet from the rain along with the heat as now using the AC was pointless as it was all being sucked out the window and let's not forget that I can't secure the van now because all you have to do to unlock it is just reach in the window. Now if all that wasn't enough I decided to reach out to corporate for help and let's just say that really got nowhere as they are sooo disorganized that no one really knows or cares what's going on so this whole situation escalated up to two weeks after I returned the van as I refused to pay for it because of what happened as this was just not right you don't rent a vehicle that has clear safety issues like this so two weeks later they finally decide to give me half off of my rental after me continuing to fight with them about this situation. Just to fight with them that long to get what they gave me was wrong this should have been fully compensated as it was a safety issue and then the rude attitude that their manager showed me was just icing on the cake for a already terrible situation. So after I realized that they weren't going to give me much of anything for this rental I went to pay for it and as I was doing so one of their other managers told me that it's good I came to pay for it before they sent this to collections had that happened I would have looked into getting an attorney as this was uncalled for on just soo many levels of Home Depot not doing what's right. Overall horrible customer service a manager Damien who clearly hates women as well his job and a van that had safety issues of where someone could have died, this was one of the few times I've ever even set foot inside a Home Depot and I can assure you that it will be my last as everything that they did was just horrible customer service and never once did I feel safe when driving their vehicle. read more

The Home Depot - Don't Rent Anything From Home Depot! - Nurseries & Gardening Near Me - Kissimmee, Florida

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Home Depot have built an iconic brand by being a hardware store on steroids. If you need something, odds are Home Depot will have it. The store, as all Home Depots are, is huge. Within those walls has everything for your home projects. The staff is helpful and professional and are able to assist you. All in all, I give it four stars. read more

Establishment was clean very friendly attentive staff. Picked up some Kids DIY kits to give & help put together with children. read more

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The worst customer service in the area. Our family does A LOT of home renovations. We went in to return our new and unused supplies within 7 days of purchase and the representative at returns gave us the third degree. "Why do you have so many receipts?" "Why are you returning your items?" "I can't give you a refund, only store credit because I've already started scanning the items before you found the correct receipt." He legit grabbed the returns out of our hands and were flinging them around as to break them as we wouldn't get a refund. Every time he scanned an item, he'd shake his head, sigh, and mumble. I've never met someone so upset at being employed or treat a customer who spends tens of thousands of dollars at their store with such disrespect. We'll be going back to Lowe's from now on. read more

This place is poor atención they close minutes before the time ,manager and personal are so bad needs better atención to the customer Lowes is 100 % better read more

Come on! I'm a girl and knows what marine adhesive is! I asked this idiot is he worked in the paint/caulk area and he said yes. I asked for marine adhesive and he didn't have the slightest idea what I was talking about. I pulled it up, online, on their website, and he said they never carried it! Why is it showing 4 tubes at your store, then. OMG! Total idiots working here...sorry, pretending to work. Do you guys know what front and face means??? Never again! read more

We purchased new custom closet systems from Home Depot. We were told that the system was custom fitted to our closets. Not true, they used premade kits that we could have easily purchased 3 months sooner. We were told that the product was solid wood. It's not it's MDF. MDF is particle board. The salesperson and her manager told when we complained that MDF IS WOOD. That's equivalent to saying that steak and hamburger are the same product because they're both beef. We paid a steak premium price for ground beef. We've tried for 3 months to get some resolution to our complaint. The sales manager from Jacksonville was covering for the local manager and promised to get back to us. He never did. I complained to corporate customer service and again received no response. Don't buy from Home Depot, our neighbors are happy with closet monkey and closets by design. We should have gone with those companies read more

Ayer visite esa tienda y nos ayudo un joven de nombre John Galindez. Su servicio, entrega y conocimiento nos sirvieron de mucha ayuda al tomar la decision de comprar unos materiales para realizar unas remodelaciones en nuestro patio. read more

The big orange box keeps us coming back because they have what we need when it comes to home care. From flowers for the beds to tools for our shed they have great prices and good customer service at a resonable price. I can't way we always find what we need and we havne't had our issues here but for the most part we have started many home projects and the Depot. I really like the fact that you can order items online and have them shipped to store at no cost now. It makes it so easy, especially when they are out of that item in the store. read more

I went to the store Kissimmee #265 an the Lady In the holiday section was super rude and unprofessional even with all the christmas item miss placed with wrong prices. I call the store later to talk to a manager and no one answer and every time that I ask for one never answer the phone. read more

My boyfriend and I went to Home Depot to get some lumber for a home project we have. We asked the staff if they could cut the lumber in half for us so we could transport it. They said ok and took us back to the saw. There was an out of order sign on the saw, apparently the staff had no idea about this so they went to check with someone to see if it was out of order. Eventually they came back to confirm it was out of order and that's all they told us. We were not the only people waiting to use it so none of us could buy our lumber today. There's two things wrong with this situation. 1.) You are a Home Depot. Selling lumber is what you do. Getting that saw fixed should be pretty high priority. 2.) None of the staff we talked to even knew that the saw was out of order except for the whoever confirmed it was broken which means it most likely isn't being rushed to get fixed and who knows how long it has been this way. We are currently headed to Lowe's and if all goes well we will go there from now on. read more

I like Home Depot....Maybe I like the fact that it's right across the street from my condo...So it's a very convenient place. I did go a few weeks ago to pick some color swatches from the paint department and look around at medicine cabinets...didn't buy anything. I did get help from a very nice gentleman who remembered me when I went back a few days later...I was looking for a new door lock for the front door and priced a few. Didn't buy the lock, found a cheaper (and same) one at Target. But both previous visits were very brief. On Monday I went to make a few copies of the new front door key and buy a bug repelling light for outside the door. Finding the light was quick and easy. Picking a fun printed key was a little hard. But once I got my key, I stood and talked to the man making the keys. It took less than 5 minutes and it was fun to watch him work. He was quick! The store was very clean and I actually was able to find someone to help me find where the light was. Sometimes I visit and it takes several minutes to find someone who works there if you have questions. But on this visit everything was great! I know I'll be back here...if it's convenience or the people, I don't know. I like to browse the store. read more

Went to return few items today to Home Depot . Kissimmee. FL. The gentleman was helping me Mr. Bobby. Oh my God, he was so rude I felt he is my boss and ordering me to provide what ever is necessary for returns, including DL and receipt and place those on the counter according to his instructions. I feel very sorry to do this review, because I am a loyal customer of Home Depot and doing business with Home Depot since1995, when their name was Hechinger. Soon we are going to build a custom house in Dr. Phillips area Orlando. FL. Now, we have to think twice to give some businesses to Home Depot because of today's experience. Sorry. read more

Staff here are unwilling to assist. Most look Like they don't want to be bothered and not happy being there. Most just hang out in front of the store. Their inventory is wrong too. Their system says they have it but physical they don't. Lowe's it's a bit better. read more

This is not the normal Home Depot that we normally frequent in Orlando. However, I must say they had a great availability of product, bath fixtures, and everything else. Would recommend this location to anyone shopping for fixtures as they have A great line of products, from Pfister to Moem, to Kohler, to Glacier Bay. Store is very organized and clean. read more

I've been looking for a certain item for my garden for a long time now and I keep missing it when stores have it in stock. I have looked at many different home improvement stores and online. I searched for it recently and found some online at a highly inflated price. I found a listing with their competition but there were none in stock online or at any local location. I searched Home Depot online and they showed inventory available in this location only for local stores. They are a bit of a drive but it was worth it for the quantity I needed, plus there were other stops in the area I could make. Upon arriving at the store it was a bit confusing if they were sanitizing carts and which ones they might be. Employees were mostly wearing masks and were helpful if approached. One employee was out in the garden center on a personal phone call with their mask off the whole time we were looking for what we needed and shopped some other items. I have to admit I am much happier shopping them online but I did get what I needed along with a few other items. read more

More than Lumber. Plenty of great ways to improve your home. Be sure to ask a Kitchen Designer about cabinet refacing. You can update the appearance of your kitchen for much less than a complete tear out and rebuild! read more

Just ok. Frustrating when you go in and only one register is open and on top of that - the self checkouts are closed. I use this location a lot. The staff has been helpful, just need to have people ready to cash you out. read more

The Home Depot - Nurseries & Gardening Near Me - Kissimmee, Florida

Beware of this place! Locals and contractors alike know that this Home Depot is a human wasteland. The employees were crying in any which direction in purposely lead you the wrong way when you ask where something is in the store, which is poorly organized compared to other Home Depot's. I have dealt with at least three dozen Home Depot locations in the past year of business and have never had an experience quite as horrendous as the one I experience on Vine Street. This place is a magnet for bad energy! Management is incompetent and engages in a lot of finger-pointing and lying. When I had a very high stress situation caused by them, I asked to speak to the store manager and I only got so far is the assistant manager. He lied and told me he had two customers to check out returned the line 30 seconds later and asked for my phone number and name and was going to see if the manager was available and told me she would call me back. It was on Friday afternoon at around 3 PM. The assistant manager, who seemed Harmless enough, went out of his way to lie to me and tell me that his manager was in a board meeting. We had about a 10 minute phone call during which he lied to me three times. What kind of hardware store has board meetings on a Friday afternoon? They also tried do use Cove it as an excuse for their incompetence and lack of accountability. This is important to note becausethese guys call cops on their customers for being late with a rental vehicle even when said customer is attempting to pay! They did not properly notify or document any type of lateness on his rental, which he had called and extended. The tool and service department is definitely the worst here, they were on the phone with me and the officer who pulled over my unassuming friend and we're willing to take payment until Carlos, the manager refused payment and said it was out of his hands. It seems a bit malicious and litigious to waste define officers time with no apparent solution. I wasted three hours on a Friday afternoon in the middle of a pandemic at least trying to talk to someone competent in the store. That did not happen. They were not willing to work with me or handle anything civilly and we're only satisfied by making and arrest. What kind of people do that? I was racking my brain trying to figure out what they want. If something needed to be paid, we would pay it I offered to pay it they had a credit card they had the deposit there was no reason for them to do what they did. And there's also no reason for them to not work with me when the officers waited patiently for us to reach a civil resolution which would've occurred in any other situation. They didn't want the money they couldn't process the payment, which begs the question what do they want? What they want is for the world to be a worse off place! read more

I am handicapped and cannot walk very well. Today I went to Home Depot to pick up an order that I made online. The pick up boxes are inside the front entrance, the center of the store. I parked in the handicapped area so I didn't have to walk so far to the front entrance. After easily retrieving my package from the pick up service, I returned to the front door to go straightaway to my car, but was stopped. The door would not automatically open. I was informed that it's an entrance not an exit. That forced me to walk all the way down to the end of the store on my bad knee, go out the exit near the lumber, and then walk all the way back to the center of the store in the front handicapped parking. Whose stupid engineering was that? Second visit. Where is the help? I needed a piece of plywood cut in the back of the store, had to walk all the way to the front of the store to get somebody's attention, walked back to the back of the store, no one. 15 minute wait. Still handicapped, and that's a lot of walking back-and-forth in a big store. I'm going to Lowe's next time. read more

After getting soaked riding my bike in the rain for the 3rd day running, I arrived at Home depot to get some new locks for my house! After getting simple instruction to where they were I chose one that looked like bits were missing, only because it was the last one there and it was the one I wanted I found a young guy and I asked whether he could go through it to make sure all the bits were there because I'd just ridden there and would be pissed if I got back to find buts were, he assured me it was complete I then had a chat with him and we decided on a different make altogether The colleagues name was Anthony and answered all my questions well, I even made him laugh!!! 4 stars u ask? Their wifi was hard to access read more

We were very excited to get a new front door and figured Home Depot would treat us well. That was the furthest from the truth. We have tried to exercise patience, we understand it's a pandemic, but this experience was just ridiculous. We first went to arrange a measurement taking and the guy servicing us was watching anime on his phone - I get it it was slow but come on. He then didn't understand the process, tried to tell us we could only get a door we didn't want and had to get another worker to walk him through how to get us measurements. We were willing to let this slide. We got the measurements taken and the local man who did it was wonderful, so we figured the first man was a fluke. This was also incorrect. We had a meeting schedule to get our door today at 1:30. The man working called the man we were meeting who was named Joe. 10 minutes pass Joe doesn't appear, he get re-paged. 5 more minutes pass - we are now 15 minutes into our 30 minute appointment - the man who paged him had to go hunt him down. Joe showed up 18 minutes late into our 30 minute appointment with an attitude, didn't apologize, didn't offer any reason for his lateness and then refused to give us our measurements when we were told we could receive a copy. Instead of making any attempt to save the sale he just dismissed us and we left with no measurements and no more progress on our door. We were warned about Home Depot being terrible at doors but now we know first hand. DONT go to this Home Depot for anything door related. I'm so disappointed from this entire experience . read more

Incredible customer service. We were here from out of town and needed to pick up a patio heater as a gift. Several associates assisted to find what we needed, get things off high shelves and even care to find us when we forgot something to go with it. Everyone we encountered was friendly and helpful - very refreshing! read more

Home Depot, I think everyone knows what Home Depot is! It's a place you get your home and garden supplies for a great price! I'm not really writing about Home Depot, but this Home Depot is just like any other ones except one thing: They have the best hot dog/sausage stand anywhere!! You just need to go get your stuff at Home Depot, preferably around lunch time, and then get yourself an awesome Italian Sausage for 3 bucks! The guy serving it is very nice and loves the way he says, "ice cold coke" if you also buy a can of coke! Priceless! I don't know what he put in that sausage or where he got it from but it tastes so damn good! I only put 3 things on it: grilled onion, sweet onion sauce and sauerkraut. I told my wife about it and it must be the way I was describing the guy's "sausage" that "tastes good" and she couldn't stop laughing and gave me the strange look! Whatever! Anyway, Home Depot is awesome, and most of of the stores will have a food stand in front serving their customers. I tried most of them and none compared to this particular location. So if you are in St Cloud Home Depot, take my word, his "sausage" rocks!! read more

Terrible customer service skills was left waiting hours for a check out and was spoken to rudely. Lady came told me to wait a second she is going to be with me in a second and clocked out and left. Worst Home Depot I've ever been to. read more

Been waiting for a fridge since November 7, 2017 and today is January 9, 2018 to be delivered, they have some 3rd party seller but have been the worst experience trying to buy a fridge. Beware if you buy any appliance from them. read more

This home depot is soo poorly managed that the manager wont even come if you ask for them. Waited 45 minutes to get a mock rekeyed. I was told the hardwareguy was ok break. After 30 minures i asked the girl howong his break was. She went on the phone then left. She either went home or on a break. I wrnt to the pro desk. I spwnd about 20 000 a year on my reak estate rental business. The girl there told me the hardware guy wasnt in yett but woukd ve there is 15 minutes but he would have to go to the return desk first to get all of his returns? Why im waiting. I asked for the m a n as ger and she called him but he refused to come. She said the manager cant do anything youll need to wait. Finally Barry i b r kieve it was shoes up. With his full cart of retutns and begins to put stuff away. I have to chase after him. We finally walk in the back and he says. I hope i have the right oins, management dorsnt want to order them. Instead it turns out he doesnt have the tool he needs so i go as and just buy a bigger pack of locks with more than i needed. An hour inside this pathetic store!!! read more

Nice Home Depot, they are all pretty much the same right? I had a hard time getting some assistance though in the tool section and other areas of the store. Perhaps this store is not staffed as fully as the ones I usually frequent. read more

I came here to buy some stuff for my pool . I usually have very bad allergies during the summer . I was paying and I started coughing I cover my mouth and right away I put some hand sanitizer on my hands (I always carry one in my purse) and this lady Peggy looks at another coworker and said I need to start walking with a can of Lysol because I can't stand this . (In a very rude tone of voice) . First of all I covered my self and secondly I used hand sanitizer. She was so rude if she do not like to be around people she should not be working at home depot ! read more

HOme Depot customer service is useless. They don't answer the phone for 30 minutes then when you do talk with someone nothing gets done. I was overcharged for scaffolding and now they tell me its beyond 90 days so you are out of luck. Even though I had called prior and they said they would review the issue and get back with me. Go to Lowes at least they treat you like they care about your business. read more

Had to request help three times. Needed help with an item that was in stock but on one of the higher (please ask an associate shelves) I don't mind waiting but thirty minutes seems a little extreme especially since the store wasn't busy. Even more disappointing was being told twice that someone was on the way and no one ever showing up. Thanks for the reminded me why I normally skip this location and hit the Lowes. read more

I know that this is a box store but I could not find anyone working here that i could understand well enough to communicate with. They seem to be way under staffed which only adds to the problems. I left and went to another home depot and had better luck read more

This is the most disgusting Home Depot I've ever been in!!! The restroom looks like a bomb has went off!!! They have a fan blowing the stink around with used toilet paper ALL OVER THE PLACE!!! read more

The Home Depot - Freaking disgusting !!!! - Nurseries & Gardening Near Me - Kissimmee, Florida

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I like the convenience of this store. It is close to where I work. This store is located on US 192 in the heart of Kissimmee on the main strip. It has been here at least the last 15 years. This particular store had been going down hill for a while. There had never seemed to be an employee around that you could ask questions to. They for the most part have seemed to correct that problem. Now you can find employees just standing around, they may not know where things are but they attempt to be helpful. That was not always the case here. I have run into the problem of something that says its in stock, not really being in stock but usually can find it in another location. Their prices on pretty much everything, beat Lowe's prices hands down. The store other than the stocking issues seems well kept and as organized as it could be. I have never had a problem with returning an item at this location as I have had with others locations. The bathrooms always seem clean when I have used them. This location does seem to have a good plant section. read more

I came in to buy a grill. Tom was professional and knowledgable. The grill didn't fit in my car. He helped set up delivery for the same day. Thank you Home Depot and your wonderful staff. read more

Wow. Can there possibly be poorer service any where on the planet. A dozen employees all standing around the front of the store talking to each other. None could tell me where to find one needed item. All were less than friendly. Guessing it being a Saturday all managers were taking the day off. When I finally found the item I was looking for, I let one of the "pack" know where it was. She said nothing, turned and walked away. read more

Came to Home Depot today to look at some flooring options for my home. I was promptly greated in the flooring dept. By John, a very helpful young man that spent so much time explaining everything there was to know about our options. He was very patient, he showed me everything from laminate to vinyl tile. I could not have asked for a more helpful associate. Then I went to the paint dept. where I had the pleasure of meeting Mike from paint. He was extremely helpful and told me exactly what I needed for my project. I was so impressed by the service I received today at this location. I would have given them a 5 but they were out of stock on basically everything I needed for my projects! I now know everything I need but have to drive to another Home Depot to purchase it all. read more

Although selection of products is good, don't go here unless you know what you want and just need to buy it. Service is non-existent. Not only does no one offer to help you - it is impossible to get someone to help you. This has been my experience over the past 10 years or more. read more