Walking into The Home Depot on Northlake Boulevard (Store #0220) is HUGE and feels like visiting a well-oiled home improvement machine. Whether you're working on a DIY project or tackling repairs, this location delivers consistent quality with a welcoming, helpful vibe. The store is clean, well-organized, and fully stocked with everything from lumber and power tools to lighting, flooring, paint, and seasonal décor. The layout makes it easy to find what you're looking for, and there's always someone nearby ready to assist if you need help locating a product or advice on a project. What really stands out is the customer service. The staff here is knowledgeable, approachable, and genuinely eager to help. This location offers a full Rental Center for tools and trucks and a Robust Garden Center stocked with plants and outdoor essentials. This Home Depot is both well-stocked and well-staffed and is a Pleasure to go to. read more

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We love this Home Depot location. I came here to update my review to add that my interaction with Assistant Manager Laurence was exceptional, the kind of thing that can only happen when a team member takes ownership of their business and the role they play in a store. The people in charge of this location should be so proud to have someone like that on their team. Thank you for being so kind to my little boy and your touching act of service for us. I can't wait to see where you go in your career with Home Depot. read more

This best Home Depot I've ever been to. All the employees are super friendly and helpful. The nursery has a great inventory. The customer service area for rentals deliveries, and returns is well staffed with short lines. read more

Pressure Washer Visits. I arrived to return an item that my husband purchased previously earlier today. When we arrived the manager Angie was very helpful and her team was courteous and Diana Kerya,went above and beyond. read more

I love shopping at the Home Depot. The staff are experts at knowing how to get you out of the store with high quality products at the lowest possible price. The biggest plus besides the knowledge of the associates is the indoor lumber yard. read more

This home depot has no customer service! Lol they see a customer looking for something they run away from customer/s, it's an awful store and I wish the founder of Home Depot in. Atlanta could see the horrible customer service! They would not be happy! read more

I visited this location because I was in the area and have been dragging my heels to get here. I've been driving around with a broken high hat fixture since the onset of Covid-19 and I'm tired of looking at the abyss in my kitchen ceiling. Because these were installed 17 years ago, the fixture isn't replaceable as it's no longer sold. Needless to say, I was like a fish out of water because I'm no electrician. Fortunately, Lindsay was extremely knowledgeable and assisted me with finding a modern day replacement product. She helped me find a box of 4 and answered all of my questions. I'm very inquisitive. The self checkout process was a breeze and I'd definitely visit this location again. read more

The Home Depot - Nurseries & Gardening Near Me - Lake Park, Florida

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I ordered a new grill. Supposed to be built fresh out of the box. Went to pick it up several days later. It was clearly a floor model as it was covered with dust, inside and out. Not only that, but the grates were missing. They were unable to satisfy me and we got our money back. This place is run like a Third World country, and I will avoid it at all costs in the future. read more

We have been to this location often for various hardware or outdoor items that one would find typically at a Home Depo. The staff that I have dealt with were very pleasant but some seem to be that knowledgeable about the products in the departments that they represented. That will not necessarily stop me from shopping at this location. However, from the reviews I have read it seems that customers that have purchase substantial products such as windows frames and so were very disappointed. Unfortunately, the Home Depo's reviews that I have read on Yelp would deter many customers including myself from purchasing certain products at this location. Hopefully this locations reviews will improve in the near future. read more

The Home Depot - Nurseries & Gardening Near Me - Lake Park, Florida

Bruno earned five stars for the team today...going above and beyond and helping me find not only what I was looking for but a good deal as well! Highly recommend! read more

Rude tile and blinds employee. Asked for help and snotty remark back so don't need this type of attitude when I'm spending my hard earned money. Buying my tile somewhere else. Store was extremely low on inventory as well. Jupiter location ten times better and more professional. read more

Couldn't find the part that I needed for a repair. Tho the employee looked at his computer and said we have them. He came with me and went thru the parts that were there. But not the one I needed. So drove down WPB, and that Home Depot had the part. The employees at both shops were very nice and helpful. read more

First off I want to start by saying that if I could give more than five stars, I would in a heartbeat!!! These eight amazing people are so helpful, delightful , upbeat, genuinely kind and overall pleasant!!! They all took pride as if they had owned Home Depot corporation themselves. I hope the managers (all) including C suite, stockholders and corporate understand what a blessing it is to have these awesome employees on their team!!! They all are overdue for a dramatic raise and promotion ASAP!!! Home Depot should not only be so lucky but appreciative to have a team like this !!!! Everyone in customer service could not only benefit but overall succeed by having a chance to experience their work behavior!!! People in general could definitely learn from this outstanding group of people! As well as the general public !!! Thank you Aniyah, Lisa, Micheal, Ron, Sonja, Alejandra, Israel and Carroll! Nobody ever wants to give credit where credit is due, but credit is definitely do for this team !!!! Thank you Northlake Home Depot for making my shopping experience not only enjoyable but for making me feel like a friend and not just a customer!!!! read more

Be aware of Home Depot horrible customer service #corporategreed In the beginning of September I purchased flooring at Home Depot Lake Park #0220 Tommy G was the sales person and I purchased up front over $13000 for new flooring and installation. After 3 months of waiting on the materials I get a call from Sharniece stating that it will take another 3 months for the order to arrive. Two weeks later I received flooring that I did not order. The next day I went to Home Depot and I was told at first that that the order cannot be returned and after 2 hours of arguing Sharnice informed me that I would have to pay a 25% return fee. Then Kevin the manager come down and tells me that an email was sent to let us know of the changes but after inspection I realized that they misspelled my email so I never received it. I also never agreed on the flooring that was sent. After 3 hours at the store I was not able to get my money back. My wife had to go the following day to explain the situation again and told her that she has to return the order it was probably #1000 of wood and we would get our money back. After more phone calls and arguing Home Depot agreed to pick up the flooring materials and told us that we would get a refund. They came to pick and the next day on December 7 Kevin send me an email and said that the transition board were missing in the value of $444. I took pictures of everything so someone must mist placed or stole the missing items. Today is December 22 2022 and I was only refunded $6000 Home Depot still owe me $7000 and my flooring installation is at a stand still after 4 months of waiting. What do I need to do to get my money back? Call the police? Call my lawyer? read more

I walked into Home Depot as soon as they opened. 7:00 a.m. only to find out that they do not have the disabled persons scooter carts at the entrance. I had to walk all the way down to the customer service department and one of the ladies was nice enough to go hunt one down for me. I was glad that she brought it to me because it's very painful for me to walk. I sat in the scooter only to figure out that it was very low on battery. I had to drive it to the other end of the store past all of the checkout lines and there were four of them stuffed in a corner. All of them with the batteries drained down to almost nothing. They were not even plugged in to charge. Mind you, this is as soon as they open the store so why they were not plugged in the night before is beyond me. I figured I would use the bathroom while I was in there. Upon walking into the bathroom, they huge monstrous trash bin in the doorway was completely overflowing full. I've never seen a larger trash bin in my life. The bathrooms were filthy. They look like they had not been cleaned in days. Garbage, toilet paper, feces all over the floor. How do you open a store first thing in the morning and not have someone clean the bathrooms? And to not have the handicap scooters right at the entrance mix zero sense. If someone's handicapped and cannot walk, how does it make sense to walk to the other end of the store away from the entrance to grab the scooter? I asked an employee and they said it is because they didn't have any plugs. They are a home improvement store for God sakes. They can't install a few plugs? This store is a hot mess. I ended up leaving and going to Lowe's and found everything I needed there. I'll drive to Jupiter Home Depot any day, if need be, to avoid this store. read more

Horrible service. 3 associates couldn't tell where I could find my item! I finally looked on the store site and said there were 13 available and where to find. None found! read more

Had to get a Fridge delivered and informed them it was a second floor Kitchen. When the delivery arrived the people said they don't do second floors, no one does second floors with stairs, and no one uses harneses to move appliances. Then while on the phone with their supervisor they drove away without talking to us. read more

So I ordered online with a curb side pickup. Got the text, called the phone #, waited for 15 min for someone to answer and noone did. Came to the store and they said just stand outside and someone will be there. Stood out for another 20 min with not one person coming to assist!!! Why do you have this if you are not available read more

Absolute worst customer service. 9 people plus me in line this evening at customer service and 7 employees at customer service with aprons on yet one associate was actually at the register helping. Zero interest in helping customers. After spending two hours in the store dealing with a return (that was in my favor) I took my products and walked out. Called the store manager who apologized but will never return here. We must spend $100-$200 a day here for our business however I'd rather now drive 30 min out of my way to go to a store that actually wants my business such as Ace, Lowe's, etc. read more

Lowe's is down the street, that's all you need to know. Waited for 30m in the middle of the day in a Saturday and still couldn't find help in the plumbing section, not an employee to be found except for ones who were quick to say (this isn't my section). Never again Home Depot, was in and out of Lowe's in 5 min. read more

I was just in the store trying to purchase $500 worth of power tools and waited 35 minutes for somebody to try to come and help me get batteries for the tools that I was buying nobody showed up. I went back spoke with the young lady she called back on the speaker another 15 minutes still nobody came by very poor service will not recommend the store to nobody. Randy read more

Have had many outstanding experiences here. If you think service isn't great go to Broward or Dade for a while... I have had employees Genuinely want to help and go out of their way. I have also had countless customers in the store help me and I have done my best to try to help other customers when I could. Overall I say the vibe there is very good read more

This store was great. Staff was extremely helpful and polite. Carts in store so you don't have to walk outside to get some carts.. Lumber area was really clean. Found everything I came in for. There was help available to help me load my truck. read more

The Home Depot - Where are we? - Nurseries & Gardening Near Me - Lake Park, Florida

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Get it together Home Depot , your customer service is garbage, I'll let you know when I find a decent location. Till then don't go to NorthLake. read more

Had an appointment made for kitchen cabinets on Sunday. Had to cancel. 6 calls to get through unsuccessful. Long on hold each time then disconnect. Completely useless trying to communicate. Also try looking for help at the store. It's like turning a light on with cockroaches, the help scatters to the nearest hiding place never to be found. read more

Today we drove about 165 hours to place an export order with Home Depot at this location not knowing what to expect after have a horrible experience with Lowes in 2022. Martha the Pro Desk supervisor stated her export person had already left for the day, but she'll try her best to help my husband and I... a few questions into the discussion she phones Carlos her export person to our surprised he picked up and was still in the store. Carlos had already called for his ride for his rental because he was leaving to go on his vacation and on his own time came to help Martha while he was waiting for his ride. Then from nowhere Melissa the Pro Account special appeared and took over the order on the computer while Carlos directed her. Carlos showed us just how much he loves his job and together with Melissa conquer every challenge they encounter with our order. Martha assisted them as much as she could. All three of them were just amazing in their professionalism, accommodating, competent, caring, empathetic just wonderful human beings. Home Depot should cherish them as they are a tremendous asset to their establishment. Carlos we can't thank you enough for your selflessness in knowing you were off the clock and came to help us in our time of need. May you continue to be blessed by the one above for your kind heart. Melissa and Martha we thank you too with all our hearts and may you to be bless. All three of you deserves the employees of the month award, if we could of bestow it on you all we would. We hope Home Depot take good notes of this. Thanks again we will be forever grateful. read more

Let this be a warning to all customers who are interested in purchasing ANY appliances from here.... just note Home Depot is nothing but a middle man and if you have an issue, Home Depot could care less!!! I had a Samsung dishwasher for 5 months and broke beyond repair.. Samsung sent me a check to go purchase another... but the SAME dishwasher was more $$ than I got from samsung. WARRANTY SUCKS!!!! read more

Every time I HAVE to go to THIS Home Depot I cringe. The girls at the return desk are the most inefficient workers in the place. The line is always long and moves at a snails pace due to their lack of efficiency. I tried to call and speak to the manager, but was transferred all over with no manager. I only go if I'm in desperation! read more

Orderred impact slider April 2018 for June install. Job delayed until End of August, hammering till 10pm, didn't finish trim till Oct. Install manager promised store gift card to get my final sign-off, still no card in June 2019. Customer support is terrible, never followup calls as promised; HD lost my $8000 attic insulation job due to this. Now buy exclusively from Lowes! read more

I am still waiting for my door frame to be scheduled and replaced. The original install was 2015. The account managers are nearly impossible to get in touch with. Mean while the inside of the framing is molding. Beware of the sales people showing off the lifetime warranty for the windows and doors. Good luck getting any quality service or someone who actually wants to help you before they pass you off to another account manager who knows nothing about your situation. read more

Horrible service, the busiest time of day and they close a main isle. Store manager no where to be found. Lines at customer service and register, Where's the manager, no where to be found. I'll go to Lowe's. read more

Still no resolve. Terrible customer service. No one responds from the windows department. I was told a frame would be ordered. I cant get in touch with the coordinator after messaging and calling to follow up on an install date. I will email customer service now as requested. read more

Perhaps the WORST customer service experience of my lifetime ordering carpet installation. Starting with the bait and switch quote, failure to enter the order in the system, multiple install cancellations, impossible to reach or unhelpful customer service help. Never ever again. Terrible. read more

I had a great experience allways shop there for any of my house hold needs .Shopping today in the paint department. Francis was extremely helpful on helping decide the design for our team room.Some may say there pricy. i find it affordable .Off to work we go read more

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I will not being going back to this store, or possibly any Home Depot. I do not work for the store (and don't get an employee discount) and do not appreciate being put to work at self-checkout because they do not want to hire and pay for employees to do so. They offer you help or you can wait on line for the one person doing employee checkout. On top that, we are in a worldwide pandemic and having people do self checkout without someone disinfecting the checkout counter and related equipment is unsafe. You're forced to touch the same price reader as the party before you. In terms of sanitizer, I saw none in the store (there was a bottle on a table outside which requires everyone to touch the bottle, I guess they never saw automatic dispensers) . read more

I can't believe with the danger of the coronavirus did many of the employees and customers are not wearing masks to protect each other. I can understand them not be able to control the customer so well but the employees must wear a mask to protect the people. I challenge everyone to post on here if you see the employees not wearing a mask. read more

No stars!!! This is the worst experience I've ever had! Just moved cross country and had a Whirlpool washer delivered to my new home. It never worked properly from the beginning and Home Depot will not exchange it. They sent me to Whirlpool and now Whirlpool sent a contractor to come fix it. Flamingo Appliance has been to my home twice and still can't fix it-broken sensor, motor is bad, etc... This washer is a lemon and neither Home Depot in Lake Park nor Whirlpool will exchange! I will NEVER buy anything Whirlpool or be back at the Home Depot in Lake Park!!!! Horrible customer service. Thanks Bob Westlake (manager on duty at Home Depot Lake Park) for doing absolutely NOTHING to assist!!! I will be sure to pass this along to all my friends, contractors my husband works with, etc...!!!!! I wish there were more negative stars to give this store! read more

Looking for a scented plant/flower for my Dad who's in a nursing home Dilma in your Nursery walked around with me holding flowers and pots with a smile on her face the entire time. Thanks so much Home Depot for hiring such a caring and patient employee!! I wish all my shopping experiences went so professionally. read more

The Home Depot - My Dad will love the lavender plants in his room-you rock Dilma! - Nurseries & Gardening Near Me - Lake Park, Florida

Best service ever. Every time I go, Andrew at pro check out gets me out in 3 minutes. Quickest service there is!

Where there is room to complain, there is also room to compliment. We had a horrible customer service experience with Manger, Doug at the Royal Palm Location (that is on a separate post for that store). We ended up taking our business to the Lake Park store (thus, this review). The Lake Park Home Depot was not only happy to accommodate our needs but they also provided EXCELLENT customer service. The gentleman that helped us in-store with ordering indoor shutters (for our whole house) name is Tommy and, he should be well recognized by his ability to provide excellent customer service. I was impressed with how he was able to briefly and kindly assist others as they approached him for assistance. He would call for a colleague to assist all while working with us. Seems simple enough but you don't see service like this anymore.... He is a happy and approachable guy and really seems to be extremely knowledgeable in shutters, he even said with confidence that he would be by last stop in my search to order these shutters. That was immediately comforting.. As he was entering our order, I noticed he had badges of customer service awards on his work apron.... Glad to see he has been recognized and It's obvious to me he deserves them and more! Thanks again Lake Park Home Depot & Tommy (in flooring and window coverings). read more