I'm a licensed architect and have been specifying and ordering appliances for over 30 years. My…read moreexperience with House of Appliances has been the worst I've had in my entire career. I did everything possible to avoid issues -- I confirmed timelines with my salesperson, Drew, to avoid a price increase and followed up with a call. Despite that, my quote increased. After some back and forth, they did honor the original price -- but the problems didn't stop there. Drew failed to place the order, even though I had submitted it and paid in full. That delay caused major availability issues, forcing me to purchase a more expensive microwave just to stay on schedule. When I needed to change one appliance, it took weeks just to get an updated proposal. I shared my install deadline well in advance, because I had out-of-town carpenters coming specifically to install the appliance panels. House of Appliances never got back to me in time, and I missed the window. Now I have to pay extra to get the panels installed later. To make matters worse, the refrigerator drawers and wine refrigerator arrived damaged. I was told they could be repaired -- but I paid full price, and I will not accept repaired appliances. These units are required for my Certificate of Occupancy and panel installation, and I still have no resolution. I even contacted a manager and have yet to receive any help. This kind of service is unacceptable.

Yesterday, my wife and I visited the House of Appliances in Delray to select new appliances for our…read morehome in Vermont. Unfortunately, when we explained the purpose of our visit, the salesperson, Drew Meltz, informed us that we could not purchase appliances in Florida and have them shipped to Vermont. Right. We asked if we could still browse their showroom. Drew immediately welcomed us and then proceeded to spend nearly an hour going over all the appliances we were looking for: ovens, dishwasher, refrigerator, etc. All the while knowing there would be no eventual sale. Drew Meltz is the best appliance salesperson we have ever met, hands down. He is supremely knowledgeable about his products, patient, cordial and a real pleasure to work with. And their store, is superior to any of the many other stores we have been visiting. Five enthusiastic stars for Drew and the House of Appliances. Steve and Evelene Lakis

Great prices and easy checkout. Purchased refrigerator with…read moredelivery and haul off. Three day delivery time.

I cannot say enough great things about Edwin Fuentes at the West Palm Beach BrandsMart!…read more I recently purchased multiple TVs, a Sonos soundbar and all of the accessories needed to complete my setup. Edwin made the entire experience exceptional from start to finish b/c delivery & install went seamlessly. He was incredibly professional, knowledgeable and patient throughout the process. What stood out most was his ability to explain the differences between the brands/products in a way that was easy to understand without ever making me feel pressured. He took the time to listen to what I was looking for, offered thoughtful recommendations and helped ensure that everything I purchased would work seamlessly together. In a world where great customer service can be hard to find, Edwin truly exceeded my expectations. His expertise, attention to detail and genuine desire to help made what could have been an overwhelming shopping experience enjoyable and stress-free. If you're shopping for electronics at BrandsMart, do yourself a favor and ask for Edwin Fuentes. He is an absolute asset to the company and because of him I'll definitely be returning for future purchases. Thank you, Edwin, for your outstanding service! 5+ stars across the board

This is my go to Home Depot. With all the ones around I can say this one is the best…read more They have pretty good service on the weekends, you can usually find someone. Today we couldn't find something and two aisles down was a staff member. Shocking! HD never have this kind of staff. We returned an item and the cashier was so nice Jaklyn, was very helpful. The line moved fast. It seems to be that the prices however are getting to be more than Lowe's. I checked the prices of what I was buying and it was a bit more $. Maybe because people go to HD more...

I was in the garden department. I passed two employees…read moreseveral times joking around and playing on their phones. I was looking for Peat-Moss and was unable to locate it on my own. I stopped and asked these two employees....they pointed and said over that way, not even picking up their heads.... REALLY?... hmm.. GEE- Did I interrupt your conversations and text messaging? Is this what increasing the minimum wage is all about? More training needed or better yet, maybe not having them at all, or maybe this is a good job for AI

I was shopping around for a new dishwasher recently and was looking at offers from Lowe's , Home…read moreDepot, and Best Buy. All had pretty good pricing but their installation and delivery times were farther out than I would have liked. I then remembered Rosner's, where I had purchased a couple of appliances in the past. Reached out to them, explained my situation and they basically guaranteed me installation within 24 hours and the same price as from the big box stores. On delivery day everything went well, they showed up exactly as promised and got the unit installed quickly, I was really happy with the service. I definitely have to remember to use them in the future and not reflexively go with the chain stores. Overall I'd give them a solid five stars.

I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

A fantastic place to visit to view high end appliances. I was welcomed at the door and browsed…read morearound. Melissa joined me and we discussed the various models and features. She took notes and will share a quote with me and my builder. A very pleasant experience. Worth the drive if you're interested in seeing working models of appliances. Thank you!

Fuse is a cute little store with amazing customer service.... ask for Melissa she will do all the…read moreleg work and more to make your experience in buying a built in refrigerator a success. They carry all the top tier brands and we will go back to them for our next appliance

Helped us find what we were looking for. Loaded the appliance with no hassle and was super…read morefriendly.

After reading my first review I decided that this business deserved a better review…read more Pleasant experience at St Lucie Appliances a new store on NW Gatlin Blvd. Carlos the owner is an enthusiastic knowledgeable professional running a "scratch and dent" appliance store . Looking at his stock I only saw one obvious scratch and no dents. We purchased a washer, dryer, and refrigerator for 50% less than they were charging at Best Buy PLUS he did not charge for delivery, installation, moving one refrigerator to our garage and taking away all the old appliances. I recommend that if you are in the market that you would do yourself a real favor by checking this out. He even was able to reuse our old pedestals be reworking them. No charge and it saved us $600. And he suggested it!!! He also delivered them the same day we bought them!!!!

Unfortunately, I no longer feel the same way about Best deal Appliances. I've had a problem, not a…read moremajor problem and it was something that I didn't remember so I went back over and talked to Luis asking him to trade the washer and dryer because I can't get into my attic long story short I'm still waiting for him to call me back. I've left messages. I've been there a couple times so he pretty much has ghosted me so yeah, no longer Want to give this placgreat review. I never heard back from this place

This company sent a person with only a phone, who called in to a tech, pushed some buttons at the…read moretop of the refrigerator and told me that I needed a new compressor for my non functioning freezer in my Subzero. The cost - $3500. I called another company and they sent a technician who opened up the upper panel, tested the equipment and told me that I had a burned out starter and my compressor was fine. After putting in the new starter, the freezer is working perfectly. The cost - $300. What a scam! Do not use this service.

From the owner: We are a family owned business and we know how important a properly functioning unit is. We use…read moreonly factory authorized parts and certified technicians so that we can remedy the issue promptly.