Had an ice maker replaced less than 2 months ago. Asked to have it swapped out due to it not…read moreshutting off / functioning properly. Was told we would have to pay the $139 "diagnostic fee" for them to fix their mistake. Do not recommend!!

Three separate visits plus parts ordered, and the problem with my refrigerator was never solved. I…read moreasked for my money back, but they still insist on charging me a diagnostic fee. I feel that it is insulting to misdiagnose my problem twice and then still charge me a diagnostic fee.

Your customer service is subpar and the company's unwillingness to see beyond extenuating…read morecircumstances regarding the ridiculous return policy is laughable. You capitalize on a return policy that truly disregards customers that don't live in the area. You STOLE money right out of my pocket and I, along with many others in my rural community, will gladly start shopping at your Competitor just down the road!!!

Menards has good products, but getting help is rather difficult. I went to purchase smoke…read moredetectors and was told Menards didn't have what I needed. So - I drove down to Home Depot, got some good help, and purchased over $375 worth of smoke detectors and accessories. Menards had these same items in stock. I'm in agreement with "Chuck B" on one hand I love Menards. On the other hand, customer service is really lacking.

I cannot say enough good things about Jim and Affordable Appliance Repair! He was on time,…read moreprofessionally attired, pleasant disposition, knowledgeable, and made suggestions as he diagnosed my issues. He worked diligently and consistently and cleaned up well. Pricing was more than fair and I had an overall very positive experience. I am definitely keeping his card and he will be my "go-to" business for future appliance issues. Highly recommended!

Jim is a champion, our 1 year old range fried on us and we called Jim at Affordable Appliance…read morerepair and he got us squared away for a great price, Jim is an easy going dude that you can talk about anything with. He's our guy, we will always call him 1st!

fast response and fantastic technician! Very courteous, professional, and knowledgeable.read more

Jeff was great, but the problem has not been resolved. Now fighting with LG and Sears to get…read moresomeone rescheduled. Warranty under NFM is a joke.

I called and spoke with Billy he was very professional and help got me a wash machine and dryer for…read morethe lowest you can't beat that I will be returning.

Purchased an older set of washer and dryer. Washer had a couple undiagnosed problems. They (without…read morehesitation) swapped the washer out for a machine that was clean and functioning properly. Was not sure what to expect but am pleased with the end result. Lastly the woman in store was entertaining to talk to.

I went to buy a Washer and Dryer and specifically asked what financing options I had, and for the…read moresoonest delivery date, they didn't explain all my financing options correctly and when I got my card I realized that I could've got a better financing option had I spent a couple 100 dls more. I had already been waiting for my washer and dryer to arrive and had a date for delivery setup but I wanted to get the special refinancing, so we did a return and rebuy with the same exact items and I specifically told the customer service member that I wanted the same delivery date and she said we should be able to set it up. Long story short they changed it and got it wrong, so they told me to call the store today and no one answers the phone. Worst customer service ever, not to mention most of the time I can't get a solid answer to my questions before buying something. I am giving them 2 stars so this review doesn't get ignored like most one stars do.

I used to like this store until they installed Flock cameras at every entrance. Now I refuse to go…read moreback.

Worst Technician ever encountered in my life, I had a drier that was not blowing and their idiot…read moretech came over and said it was working, and the problem was my outside vents were blocked, , no class their place at garfield looks like an eyesore and a junk yard. You cannot get more low class . The tech send was either lying or incompentant and just did not want to do the job , because the Next day I hired Andy s Appliances who replaced the blower wheel and got air blowing through the unit. It is true that I was not charged for a service visit by Todds lazy tech, but I had to waste my time dealing with that twit.

I run a rental company and Take all my washers and dryers there to be repaired and they haven't let…read moreme down once yet.

Loved the service that my husband and I got from Earnie's Mattress. We purchased a mattress and…read morebed and and it was delivered as promised. We got a great value in price and quality. We are very appreciative.

Buying a mattress at Ernie's Mattress 1st on Yankee Hill in Lincoln is one of the best purchases I…read morehave ever made. After a short break in period my sleep has improved amazingly! I am so comfortable on my bed now and I just love it. Lee was as much a mattress advisor as a salesman and I couldn't be happier. I have the best mattress of my life and I did not have to buy a high-end item, it's just a good item from a proven manufacturer and I went with it on the great advise I got purchasing at Ernie's.