I come here for random things (like plants, paint, wood panels, perlite, etc). Staff was nice and helpful. Chheck out was pretty quick. Everything is pretty easy to find. Also, this Home Depot is next to a Loblaws and Shopper's Drug Mart. You could probably get your groceries and pick up large packages while getting home improvement supplies. If you are planning on getting any succulents and/or cacti, please do your research and change the soil. Stores like Home Depot are never good at taking care of plants and don't know how to. Also, the succulents and cacti usually don't have right soil to grow in. read more

Hmm...complete 180 since the last time I was here! This is the closest location to my house, but I don't venture into HD UNLESS I'm doing renos or need something like a lightbulb. Not my kinda shopping! ;) The last time I was here - and another location - the staff seemed to be ALL seniors who weren't particularly technologically inclined, i.e. didn't know how to find things, took forever to look an item up, etc. This time? I came in, there was a worker, eager and waiting in the exact same aisle that I was in. I showed her what I was looking for and she eventually found it. She did NOT have any kind of device on her to allow her to search for the item herself, so I found that a bit strange as a sales associate. Everyone probably already knows this, but the HD website is quite good. If you look something up, in the particular store that you're at, the site will tell you exactly how many that's in the inventory, what aisle/row to locate it in! Checkout was also a breeze with a young cashier standing eagerly in front of her til letting me know that she was free. It seemed like all their old timers were replaced with younger, foreign workers. So new manager perhaps? In any event, it was a pleasant change from my previous experiences! read more

Not very impressed with this location and the service of the employees. I asked for assistance from 3 employees and none of them were able to point me to the right direction for the item I was looking for. One directed me to another employee who then asked the same employee for help. And the third employee told me to follow him, pointed me to the wrong aisle and then ignored me when I came back for assistance. Terrible service - so much time wasted walking around the store. If you ever frequent this location, don't even bother asking an employee where an item is located in the store. You're better off checking the Home Depot website for the item and looking for the aisle and section number there. In terms of covid protocols, this place follows strict guidelines. There is a cap on the amount of customers allowed in, you are told to sanitize your hands upon entering, and they sanitize all the push carts regularly. I overall felt like I was in a clean environment - some customers when I went just weren't following the right measures. read more

HDG Multi-Position Zero Gravity Lounge Chair - Available through Home Depot (and others) Wow now even chairs are non-returnable? Actually the issue is that the locking mechanism to keep the chair in position is not strong enough to restrain folding if movement is used. Not as advertised. This chair is not worth the $40 investment read more

The Home Depot - orange locking mechanism on side - Nurseries & Gardening Near Me - Mississauga, Ontario

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Tool rental department have lost their minds. The lady at the department advised my dad that he would require a jackhammer with the stand which balances it. Next day I went in with my my dad to rent the tool. As we got to the counter. She all of the sudden told us that no you need this giant chisel that weighs 10 pounds and this giant jack hammer for the job. I told her look. How are we gonna hold that and do the job standing it will break our backs. We need the stand that comes with it. Apparently for her it was too powerful for our job. I politely explained to her that how does it make sense that you want me to hold the tool in the air and break my back and which is more dangerous. The stand would be very helpful. She refused to rent us the tool. Then when her manager came she took her in the back room convincing that no matter what they say do not rent this tool to them. When I told her that you advised my dad yesterday to rent this equipment she bluntly lied and denied the claim. I just couldn't believe this was happening. Instead of losing my cool I just said thank you and left the store. These ladies have no idea what the hell they are doing. She would rather get us injured than make our life easier. I don't know what was up her *** that day.. maybe it was a case of racism or discrimination. Anyway.. I went to their different location and rented the same equipment and the guys were super nice and helpful and even gave me a $30 discount because the automation was broken on the stand and I had to adjust it manually. When I used the jackhammer with the stand it did the job very nicely and even that required a lot of energy. If I took it without the stand as the arrogant lady advised I would've just wasted my money and time and would've got nothing done except break my back. It would've been very unsafe without the stand. I would definitely fire her for not having any common sense at all. Home Depot is better than that and I would advise them to re-evaluate these incompetent people in the tool rental department. read more

Typically wouldn't review a Home Depot on Yelp, but everyone was so nice and helpful yesterday! I found a turf rug on the website and saw it was in stock, so went to check it out before purchasing. Several employees were available to help me find the right one and also looked for the correct adhesive with me. Checkout staff was also super helpful and tied a handle onto the rug for me before I even asked for it. They were all just so friendly and helpful and I was pleasantly surprised by the excellent service for such a big store in the city read more

It's was nice get help from Bruce the associate from appliance section. He so help full and patience with us. read more

The Home Depot - Tired looking around - Nurseries & Gardening Near Me - Mississauga, Ontario

Tino was very kind and helpful. Our school is very thankful for their contribution to the music department!

Really not sure what's up with this place. Every time I go I can't find anyone to help me find products. I remember the days when you would walk into a hardware store and be served by an expert in their field. I guess you have to visit home hardware or something like that for that kind of experience. The cashier was nice, the store was well organized and clean, but come on, a little customer service goes a long way. read more

I've been here a few times for small purchases in the past and have never been impressed with the customer service. (Even though you can't turn around without seeing at least three employees! Maybe that's why their prices are so inflated. They have to pay more employees than there are customers in the store at any given time.) Anyhow... I'm buying my first place and it needs quite a bit of work. I've been getting quotes and pricing materials for a couple of days now. I looked on the website and noticed that the Home Depot does installations of all sorts and boasts better prices so went in to check things out this morning. Lo and behold, my expectations were greatly crushed. As it turns out they use contractors for installs so don't actually have rates - and a few of the employees (especially in the paint department) looked at and reacted to my questions as if I was retarded. ---- Um... NO, I'm NOT retarded... I am new to the big world of renovations... So how about try not to be a douche and deal respectfully with customers. I don't treat people that are not from my profession like idiots just because they don't have the same knowledge as I do. Anyhow, seriously, you work at the Home Depot. You aren't a surgeon. Get the fuck over yourself. I should say that I spoke with two lovely employees from the kitchen design area but didn't get their names. They were the opposite of the employees described above. These two alone earn this place a 2nd star. read more

i came here to price match a refrigerator yesterday. Claude was very friendly, always have a smile on her face, and very efficiently completed the transaction without any issues. I really appreciated the fast and great service. I look forward to doing more purchases from this Home Depot. read more

Ok Just another big giant store but, I think its smaller than the one heartland. Staff - is knowledgeable, helpful and Friendly. They will walk you through the mini projects you tend to take on at home. Variety - is not bad! Out of Stock - If they are out of stock, the employee do check other stores for you and let you know where to get the item. Projects - The employees will walk you through the mini projects you tend to take on at home. Parking - they have a huge parking Greenhouse - there plant and flower selection is pretty decent as well. read more

My Dad's a fan as am I. This location did a free painting workshop earlier this year. And it's been super helpful, as we repainted some rooms. I've only ever been here for paint supplies, so my experience is solely based on this section. The section is well-staffed with knowledgeable and friendly people. Don't be afraid to approach them and ask them a question. The best part is, they bear cost in mind. Most expensive isn't always the best, and these guys know that so they'll never push you to buy the most expensive type of something. For instance, I really liked the Martha line of paints. But it was one of the staff members that reasoned with me. When I explained exactly what I was looking for, he directed me to Behr and CIL - cheaper than the Martha line, and with a larger selection of paints. He explained that the Martha paints are wonderful for specialty purposes... but not ideal for a whole room. That's the kind of honest, reasonable feedback I look for from sales associates. Will return. read more

The customer service at this location is always terrible. Staff never know how to use cash machine, staff do not have answers to my questions, staff do not know what the store policies are for returns and exchanges and forces me to ask numerous managers. Not happy, will not return. read more

wow, what a service, all the cuts in staffing, to make a buck (off of a costumer) are really paying off the big stores, and this one is no exception, try gettin any wood you buy here cut to size, it will take longer than putting whatever project you doing together, as much as it's not the fault of the lumber guy working the section, to be pulled away to do some chore any one else could do, i can't wait to se them out in a self serve saw, instead of the self serve check out register, i eve tried calling the costumer service to page someone to come and work the saw, 10 min later still no page, this place sucks, prices are hardly competitive, over worked staff can't fill in the gaps but i'm sure Scruge McDuck is rolling in the money he makes off of his limited work force and costumers read more

Debra is always so helpful with suggestions and locating items in the store. I really appreciate how gracious she is. Please congratulate her on her excellent service and on how well she represents your company. read more

There was a point during my home renovations where I actually felt like I lived here. I guess that's an easy way to say Home Depot is my preferred renovation store. We bought almost everything for our renos here except for our wood flooring and paint. Everything else, from tiles to doorknobs, sinks and grout, we bought at Home Depot. The location is huge, so it tends to have whatever you're looking for in stock. They sell supplies but also rent machines out (such as a tile cutter) for nominal fees. We had to tile a small space and instead of calling the contractor back, we rented a tile cutter and my dad was able to do the work. I'd say the price point can be a little higher than other home improvement stores (so do your homework). Another downside is the difficulty in finding someone who works in the department you need help on. Often there is only one person with a line of customers with questions. They are prompt when they get to you, but it can take time to either find someone or wait through the line. read more

I will give them one star for being open I guess. The customer service is awful. There was one friendly gentleman in kitchens who was honest enough to let me know that he didn't have enough knowledge to help me with washers and dryers and I should wait for one of the other gentlemen working in the appliance section. I was happy to wait until an unfriendly salesperson who had watched me wait for over 40 minutes told me some one in another department could take my order but no one had time to answer any of my questions about the machines. What kind of customer service associate asks customers to basically leave because they don't have time for them? Thanks Home Depot. That's a $2500+ sale that you asked to leave. Great job! read more

Great Customer service, the selection is fab as this is a HUGE store. renovating a property if felt as if i where living in this store, Lol they have everything you could need purchase everything except bathrooms and kitchen rents from this location. I love this place ! read more

This store's customer service is really poor. I bought a pair of working gloves, and tried them on once, and found that the gloves are too large for my hand. Then I went into store this morning, trying to exchange for a pair of smaller size. The lady told me that because the gloves have been used, they cannot be returned or exchanged, because they wouldn't be able to resell them. Without using them, I wouldn't have known that they are too large for me. I don't know if other people experience the same thing from this store. All other retailers do exchange even if packages have been completely open. This is the worst experience that I ever had in all retailers. Buyers be aware! read more