The location for this review is Maumee Ohio…read more In summary: If you want to explore there is allot of products to see.......but Shop at your own risk if you want a peaceful and comfortable shopping experience. We plan to limit visits or eliminate visits in the future. (+) Wide selection of appliances including a luxury lit hen section. Also furniture, flooring and consumer electronics. You could refurnish a whole house with contents of the store. (+ -) Prices for some products are competitive but others higher. I have had positive experiences with Sales people here who appear to work on commission, where they engage to help if needed but then back away to give space to the customer to comfortable shop. (-) But recently I have really wanted to purchase and appliance from them but the sales experience was so aggressive and negative we removed them as an option for the purchase.

Terrible experience. Bought a new $1700 refrigerator. The day they delivered, the doors were not…read morealigned by 1/2" Sent the delivery guys back out days later, they could not fix or adjust. More days later that they sent a repair tech with an attitude. He dragged mud & water all over our foyer wood floor & kitchen tiles from his shoes. Without checking anything, he began to berate my wife which I overheard in the next room. He wanted her to get a piece of long wood to place behind the wall and fridge as a solution. The fridge has adjustable feet. I checked the tile floor in all directions and everything was level. He then told both of us, "This is how this is going to go." I then told him "This is the way it's going to go!" I told him to get out of our house after being abusive to both of use. We called AC to let them know what just happened & request another service tech. They refused. We noticed the fridge was not cooling below 40. I adjusted temp to the lowest setting of 33/freezer 0. Still could not get it below 40. We paid an additional $209 for 5 yr warranty from AC. DO NOT believe you will get this $$$ back if you don't use it. They lied several years ago for one we bought. They made an excuse they had changed insurance companies and could no longer honor being refunded. AC Mgr Mike Kelly called and got nasty with me and stated they would not replace nor send someone out to fix these two problems. He told me to get a lawyer. Nice. Steer clear of this place. Look at their reviews. Update: It's unfortunate that this business wastes so much time to lie and make excuses instead of spending a few minutes taking care of customers. I'm sorry your incompetent tech did not have time to put a 2x4 behind the fridge as a fix like he insisted on, without even looking at the problem. Please state what your tech was going to do about the problem. All during his stay he would not even look at the two different length levels we tried to get him to use. What expert tool did he use to determine that a piece of wood needed to be placed behind the fridge and wall? NOTHING. How did he check the floor for being level? He didn't. We did and tried to show him the floor was perfectly level. He did NOTHING but berate my wife and spew nonsense. As a retired IT Manager of 33 years, I have a lot of technical background and can tell when I am talking to an uneducated person who blows BS. You sent three people out and all could not even correct this defective fridge. Three "experts" from your company. Have your expert techs read the manual or watched a YouTube video concerning adjusting fridge doors. There is no mention regarding sticking a piece of wood anywhere. No mention of wood at the Manufacturers website. If this tech is the best your company can do, I can see why you have a 1.8 rating on YELP. Fact. I would suggest next time your expert and probably not-certified tech look around for cameras. They are everywhere today. And cameras don't lie like you do. Sorry if your adult tech got butt hurt from getting words thrown back at him as he did first. If you check under Freedom of Speech, a property owner determines what speech rules on their property and has the right to kick anyone out that they deem necessary. I was not going to allow him to trash talk to my wife and treat her with disrespect. I guess this is something your business condones. As a woman, you should be concerned - or not. It's very sad, you as a Manager, are so blind to customer complaints and believe your techs can do no wrong. You are a very poor Manager. You get zero stars. Oh NO! New UPDATE! HOW EMBARRASSING! Frigidaire sent out Dave Smith Appl Serv to take a look at this fridge since AC couldn't handle the problem. He discovered the problem quickly. The back wheel assembles and rear side panels are bowed/damaged from being dropped. I guess the 3 techs sent out by AC aren't as great as their Manager states they are. Frigidaire is replacing the whole unit! OMG! Say it isn't so Appliance Center! You and your staff failed miserably in customer support and technical service. I'm positive you will deny everything instead of doing the right thing and calling me and apologizing how rude three Managers and three techs treated my wife and myself. I bet you are reaching for the phone right now dialing my number. NOT! Keep believing you are great and make no mistakes. You own this. Now act like a responsible business owner and admit it. Clearly, Dave Smith Appliance Service knows what they are doing. Send your guys over to be trained on tech service and customer service. And FYI - You owe me a refund for your lousy extended warranty since the serial numbers won't transfer. Let me know when you will sending me a check. No charge for the education.

We absolutely LOVE our new range that we bought at Frank's Sales in Bowling Green, Ohio! We…read morepicked out and paid for the range on February 1st, and it was delivered just a few days later. The sales representative was so helpful. He taught me how to use a ceramic top cover. I am used to a coil top range. 60+ years old, and i am still learning! The delivery guys were here 20 minutes early. The process of the removal of the old stove to the installation of the new one was flawless. They took the time to get it perfectly level! They even went over the different settings. If you need a new appliance, please give Frank Sales in Bowling Green, Ohio, a look. It's MUCH better than any box store. Personal service!

I went to Frank sales for a brand new washer, to have in my apartment. I spoke with the salesman…read moreand explained I needed the washer hooked up to my kitchen faucet. He did not find it a problem. However, he wanted to confirm whether it could be hooked up that way. An older blond lady with glasses said it could not be hooked up to the kitchen sink. It was not a portable washer, and therefore was not possible. She kept arguing this fact and kept persisting. I explained that I had previous hooked up a washer to another lady's sink at the ivywood apartments. I sent had to hook up my own washer as well. You can see the order for me to hook up my washer on the bill of sale. Neither the person at ivywood apartments, nor myself had any sort of problems with the washer. One last thing, the washer actually has a "cold tap " setting on it. You can see that in a picture posted.

I bought a couch there a few years ago and it was the craziest thing. One cushion hardly had any…read morestuffing in it. I had to buy 2 bags of fiber fill and unzip it and add more stuffing. Never heard of anything like that before!

Just left American Freight after purchasing a new bedroom set. Kevin and Kimbo have been amazing…read more They've answered all my questions and kept looking through their inventory when I would change my mind. They are kind and patient that's for sure. They were honest about what they had in stock and time lines for new products to get in. This is our second time purchasing products from them. And I will say this. We will be back for a third

Poor service with no follow up on repair parts. Left 5 calls with office and no service…read moretechnicians or supervisor got back with me. Very frustrating, definitely would not recommend this business!

Excellent company. They have repaired several appliances for me over the years. Today they came…read moreout to repair my dishwasher. They were fast, efficient, and friendly, not to mention they gave me some helpful information on the care and maintenance of the dishwasher. I highly recommend Rapid Repair!

I ordered all of our appliances from Derocher's for our new home build, and they installed the…read morewarming drawer. When we closed in April, we noticed that the warming drawer did not close straight or flush and has a gap of about 1/2" at the top. After notifying the builder, we nobody came out to look at it until May 19. The tech that came couldn't fix it but identified that it was installed with the rear higher than the front and that the installers would have to fix it and that he'd order some parts for them (not sure what parts). After nothing for a month, I contacted the person who sold the appliance on Jun 16. He responded that some parts were on order and he'd have to schedule instllers to come out. I asked what was on order and when installers would come out but have recieved no response. I've left multiple voice mails on his phone line and at both the Monroe and Sylvania stores in addition to my email inquiries. All have been ignored. It is now Jul 30 (2-1/2 months) and still nobody has contacted me.

We bought a set of appliances from Durochers about 3 years ago. Last September, our refrigerator…read morestopped working. During the first service call, the repair people somehow cracked the inside of the fridge. I was told there is no way to fix the damage. The refrigerator needs a part from Samsung that has come in damaged now 4 different times. Durochers can order the part for next day delivery, so they could have tried far more than 4 times, btw. The last time, the part sat at Durochers for over 3 weeks before they even inspected it. ​ We have repeatedly asked for a manager to contact us, but been ignored every time. We have not had a working refrigerator in over 6 months now, but Durochers hasn't offered an apology or any sort of assistance.

This is a sad tale of woe, so beware from buying from this store. I purchased first a freezer, then…read moreon a separate occasion, a floor-model range and refrigerator nearly one year ago. The freezer is fine, delivery was fine. The range and refrigerator delivery was ridiculous. Instead of showing up by 5 pm as promised, the two deliverymen came to my house at 10:30 pm on a Friday night! Whoever heard of such a thing! By the time they left it was 11:30 and they still had to drive back to Detroit. So whoever does the delivery scheduling has no idea what they are doing! The bigger issue is that whoever from the store that packed up the burner caps, grill plate and grills, had thrown everything into a plastic bag and every piece of metal got scratched. I had to request replacements for everything. In addition, the refrigerator handle to the bottom freezer had a big dent in the center, and so did the range handle. I requested replacements for everything. It took forever to get them! The burner caps, grill plate, grills and refrigerator handles took about two months to come in. Unfortunately, the refrigerator handle was stainless steel instead of brushed steel like the original was. The range handle took 10 months to get a replacement and that was only after I visited the store and bugged the manager literally every 3-4 weeks during that time. I did receive some compensation back, however, the entire hassle was not worth it. I will not return to ABC Warehouse, ever!

great costumer service. helped us stay in budget, friendly, and funny. great pricing too. explains…read morevery well. does delivering too! they also will pick up your old furniture if your buying a new one

The staff are extremely helpful and they have a great variety of stuff! It's so much fun to shop…read morehere!!

Decided to make a quick trip in here for see if they had a table that would look good in my office…read more A friend of mine recommended I look I to this store since she has scored a couple of good deals before. For where they are located (it used to be a Carter Lumberyard) I was expecting more of a selection of items. And quite honestly, their prices were kind of high! I looked at a table that was clearly preloved (it had scratches and some other minor cosmetic damages) and they had it priced for $99! I literally did a double take hoping I misread it but it was really priced for 100 bones. Um, no thanks. Overall the selection was nil and the overall appearance of the store was run down. They could make the place a little more inviting instead of having it look as unappealing as it is in its current state. I know resale shops are hit and miss for finds but with the little bit of items I saw for I'm surprised they were as packed as they were.

In over 14 years as a pastor in the area, churches I served have called Randolph's in three…read moredifferent small towns/villages. Always courteous, trying to meet schedules, and quick response in emergencies are hallmarks of this small town local business. I would not hesitate to call them day or night.

My washer stopped spinning so I called to see if they could order the part after doing research and…read moreconsulting with my Dad on what part went out. I could easily replace the part, and if for some reason I couldn't, my Dad would positively help me out! Well the man I talked with told me I had to do a service call and he would tell me what is wrong (Close to $100 to tell me what is wrong!) I declined and asked if he could order the part I needed. He chuckled and said something along the lines of "Then what? You know you need tools install the part?" Why would he say that! Am I unable to fix my own washer because I am a woman? Do I not own tools because I am a woman? I was trying to support a local business instead of ordering online but I will 100% never spend a dime here after that. It's 2019, women are no longer damsels in distress.

Just your basic Lowe's no more no less. Once in a while…read moresomeone will ask if you need help. They have a garden section. Decent place to shop for appliances, seasonal and paint.

In part because of the rising prices brought on by Mr. Trump's War, I applied to and gained an…read moreinterview at this Lowe's store. The Job was a seasonal sales job, selling lawn mowers and the like. The interview seemed to go fairly well, until I asked a question: would I be able to drive one of the mowers? This was a serious question. Whenever I worked at a company to sell something, particularly electronics, I made a point of learning all the idiosyncrasies that I could about a given product. I think doing so made me feel more confident in selling the product, it certainly made me more knowledgeable about that product and that class of products in general, and I'm absolutely certain I was able to sell more products. I would call that a win in all directions. The interviewer had a fit, starting by exclaiming the words "MOST CERTAINLY NOT!" I wasn't even an employee, and already I'm being yelled at! She went on a bit, and when I tried to explain the point I made above, I knew the interview would go nowhere. It didn't. So I gently offer some advice when dealing with this Lowe's store. Don't touch anything. Don't even ask about touching anything. Don't even speak. Because if this interviewer is truly representative of Lowe's culture, maybe don't even enter a Lowe's store! They are afraid of you!