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The Home Depot

2.4 (40 reviews)
Open 8:00 am - 8:00 pm

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The Home Depot Stamford
John S.

This was really ridiculous - the cashier at customer service was chatting with a female (he had zero game) and the line was 11 deep! He brought me to the locker - it opens - IT IS EMPTY! I was at Home Depot trying to pickup my pre-paid order for ONE HOUR! It's preposterous - terrible workers and zero customer service - more like customer torture. I'll just get it myself next time - the Stamford Home Depot customer service has zero accountability and zero customer service skills. Three different people couldn't open the locker. Get this group some training please. I stood waiting while I continued to be ignored. One woman finally showed up with my ceiling fan and did apologize. Make her the manager and teach the rest of the staff to be like her. People ask why I drive all the way to Norwalk instead of going to Stamford right down the road. This is exactly why. Please do better.

When you have limited choices about where you go for home-improvement supplies, you tend to put up with things that you shouldn't have to. However, I am at the end of my rope when it comes to Home Depot and easy access to products. Manager "on vacation". Store clerk I spoke with just said "That is the nature of a warehouse store." without even offering to clear the isle. I will drive the extra 10 minutes to Lowes thank you.

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1 month ago

Rude! they don't answer your call, they put you in vcm. Terrible!! Called 3 times NO answer.

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The Home Depot

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3 years ago

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2 years ago

One of the best home depots in the area - clean, great service, excellent plant collection, and easy checkouts.

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I practically have a job here I'm always in here shopping.... Starting new projects.... If you think it well they mostly will have it

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3 years ago

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2 years ago

No help! We waited more than 20 minutes, other people was waiting for help too, and we all left

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Review Highlights - The Home Depot

I love coming here over the Port Chester or the Norwalk stores because this one has more options available.

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Wonderful experience! My dad's refrigerator broke a day before Memorial Day weekend and I was in a…read morepanic trying to find a business that could replace it quickly. Most that I called, were not very nice on the phone & they said he would have to wait almost a week to get a new one since they were booked & busy. I called CT&A and spoke to Mike who was very friendly & helpful. He told me if we placed the order by noon, he could assure delivery by Saturday (only two days). I had him call my dad to go over specifics and he told him to expect a call on Saturday to notify him of the time of arrival. I was worried due to traffic & weather that they might be delayed, but Michael & Standre came over to my Dad's house at 10:30 am and replaced the refrigerator with a brand new one. It fit perfectly in the space and they kindly helped my dad remove its contents and put trash in the garage. They also had to remove a door to fit it into the kitchen but put it back even better than before as it used to be a little loose on the hinges. They could not have been kinder and more sensitive to my dad. I am really impressed with the sales team (Mike) , the delivery experience (Michael & Standre) & the overall level of service & reliability. I can't recommend them enough & will always use County TV for our appliance replacement!

Salespeople are very knowledgeable. Especially Sean. Prices are competitive. Showroom has lots of…read morechoices. They are accommodating with delivering the appliances. They contract out the installs.

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For over 2 decades, Associated Appliance has been my go-to for appliance needs. As a property…read moreinvestor, they are always happy to work with me on getting the BEST fit when it comes to choices. Sometimes it's best high end "best of the best" budget --and even knowing that, they suggest options where I saved on things like dented sides or a still worthy discontinued model - matching it to the particular kitchen layout - where no one would be aware nor care. They took the time to match options that not only saved me budget greatly, and delivered not only top-notch customer service but I ended up with appliances that well exceeded my expectation (and I'm one tough judge!) Thank you to you all across the Pia family members and entire staff. As a ethics based family business, I believe there is NO competition to what you offer - and that goes against our world of big boxes or online shopping. TRUE souls and I'm forever a loyal and happy customer and I personally thank you knowing all the extra it takes to deliver all you do. ...if you are still reading this review, I hope you trust this honest unprompted review and join me to grow a Associated Appliance loyal tribe!!! Sue Ennis, customer in early 2000s in Stamford thru to today in the Trumbull area.

I wish I had read these reviews before allowing Associated Appliances into my home. My refrigerator…read morewasn't making ice, and Frigidaire sent this company to fix it--but they clearly had no idea what they were doing. Over the course of two months, they sent three different technicians for a total of four visits. Not one of them could diagnose the problem. They even asked me to have a plumber check the water pressure, which I did. The plumber informed me that the water pressure was normal and good enough for the refrigerator to make ice. Associated appliances kept insisting it was still a water pressure issue (as if they were experts in plumbing). In the end, they simply left the problem unresolved, David (owner) was very rude, basically hunging up the phone on me wishing me good luck. I then had to contact Frigidaire again to request a different service company. The irony? The new company identified and fixed the problem right away in only one visit. Don't waste your money or time using Associated Appliances.

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The Home Depot - hardware - Updated June 2026

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