So very helpful to this old lady. Lost a bolt on my walker. Pulled into the parking lot and called…read morefrom my car about my problem. They came out to the car and fixed it.

One normal key at this ACE Hardware cost 6.99. Shocking! I have gone to many Ace Hardware's…read morearound the state of Iowa and they were half the price. Shame on the employee for not telling me before he cut the key. I wanted to support our local store but why should I care about them when they just rip us off.

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

send Simon Grant did everything I needed to and it was great just swaping out some screws in my…read morecare took 19 minutes and they didn't Evan make me by anything

It's nice havin a store like Ace around after all these yrs. They stock a ton into that lil store,…read moreand the staff is very helpful. Plz bring back the Case knives. That would be a bonus to an already amazing place.

I stopped in over the weekend because I was looking for Mrs. Meyer's Acorn Spice hand soap. I…read morecalled the University location because they're closer to where I live, but the helpful woman who answered the phone, told me that the Beaver location was the only one of their stores that had this particular scent. So, I headed over here but I couldn't find that scent. A young employee asked me if I needed help and I told him my plight. He checked and said they had six in stock somewhere in the store. He went to look for them. A short time later he came back with someone who I assume was the manager. He assured me they were looking for it. They just didn't know where in the store they were. After some time later he told me he couldn't find it but he offered to take my name and phone number and would call me if they found it. I thought that was very nice of him to do that. I've never had any store manager do that before. I was very impressed. In fact, when I haven't been able to find a product in most big box stores and ask an employee for help, they usually give up after 30 seconds and tell me they must not have it if it's not on the shelf and don't even check in the back for me. But my visit wasn't a total loss because I found my all-time favorite Mrs. Meyer's hand soap there--the Iowa Pine scent. I felt like I struck gold. I have never been able to find any of the seasonal scents (which are way better than their regular scents) in any of the big box stores like Target. When I looked on the shelf here I even saw more seasonal scents than I've ever seen before. I was in hand soap heaven! I was very impressed with how clean and bright the store was. They have a large selection of Yeti tumbers and coolers, too. I love this store! I wish I could give this review 6 stars. These guys know the true meaning of excellent customer service; something that is sorely lacking in most stores these days. I will definitely be a repeat customer.

Ever have that last minute project need? Or maybe an emergency (like a mouse in the house)? This…read moreAce Hardware is a perfect stop for local Beaverdalians. I love the small town feel and helpful but not houndy staff. And did I mention the free popcorn?? Who am I kidding, probably every other yelper has.

I needed a couple of keys made. I walked in the door and was promptly greeted by two members of the…read morestaff. I told them what I needed and one of them immediately took my key and started making the keys. The total experience was wonderful and I would recommend this hardware store to anyone.

Helpful, friendly staff! Go the extra mile to offer suggestions if I'm not sure of just what I need…read morefor a diy project.

My favorite hardware store in the Des Moines area. They have an excellent selection of all kinds of…read morethings. They always have what I need. The staff is highly qualified and very helpful. It's an old school hardware store. I very highly recommend

The. Best. People. the antidote for spending too long in the big stores. You can wander or get help…read moreinstantly. If you've YouTubed a project and would benefit from a talk-through or just have an older home and no one else has your fuses/light switch plates/weird hinges, Miller is the place for you. Small, local & awesome.

A terrific hard-core store that has a superb inventory, but its staff is what separates them from…read moreordinary places, because they greet you warmly and offer fantastic knowledge and kindness. Grateful for staff member Susan. Who was incredibly helpful as we decided on an outdoor grill. Her awareness, experience, and knowledge of their options was a difference-maker for us, and she was spot-on looking back.

Long story short:Ace was very helpful today…read more I went in to get a copy of a key for my car ignition. Learned alot about cars and programmable keys. I was unable to get what I needed but I had multiple people trying to help and figure out the dilemma. I walked around the store a little while awaiting the verdict on the problem, and found a clean well kept store. I've always enjoyed working with the people at Ace. Go check out this newest location.

Clive, IA location: I generally love Menards, and have…read morealways found their staff to be both friendly and helpful. Not this time though. I was there at roughly 11 am on Tuesday, March 15, 2025. the problem involves a man and a woman, both of color and in late 20s or early 30s. This info is given just in case the manager of the garden center would like to start doing his/her job. I was loading 1.5 cu ft bags of soil into my cart when I noticed a skid 30 ft away. I rolled my cart less than 10 feet past the two employees described above who were leaning against shelving casually engaged in conversation. I had passed within just 3-4 feet of them. I started to unload the 4 bags from the cart onto the skid. When I looked up hoping that the guy would offer some help, I saw that he had turned his back to a 74 year old customer who was visibly huffing and puffing as he continued his conversation. That done, I went back to the soil location and added another 2 bags to the skid. After leaving the check-out I approached a managerial-looking woman who said that she was the front of store manager. I told her about it and she walked away and said nothing. So now I went out to my suv and loaded the 6 bags of soil into it. I drove to the outside of the garden center and stopped the car. That same guy was in a different location but within my view again leaning against shelving and casually chatting to someone (I couldn't see if it was the same woman).

This is one giant warehouse where you can find any and everything. During a time of the Pandemic…read morewhen much was out of stock for your household updates -- this place normally had overstocked items. The items in need usually is here all except for enough tile where I had to turn to another store that specialized in just tile. Not to worry, because the door, paint, hardware and other odds and ends were in stock. Ordering online was easy and so was the pickup using your coded sheet sent to you when your order is ready for pickup. I've only had a few hiccups when trying to locate my items, but going to the service desk saved the day. My new Larson Door, with Schlage Hardware and kitchen flush mound light is perfect!