It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

I wouldn't trust these realtors as far as I could throw them. We bought a house that there's all…read morekinds of discrepancies in the disclosure paperwork, you would think that a buyers agent would work in your best interest, but they worked in their best interest. I would give them a big fat O star if I could.

Where do I begin.... Well, Carmen is by far the best individual not only for all of your real…read moreestate needs, but as a person as well! She is always going over and beyond to assist you in whatever matters or questions you may have. My husband and I knew we wanted someone in real estate who was not only caring and considerate, but who was also extremely informative about just about anything. We are truly grateful to have found a person like Carmen. If you need an all around five-star agent; who can get your house sold quick, I would look no further because Carmen Colon is the one!

Carmen Colon was our Real Estate Agent! She is be FAR the best Realtor we have ever had! She is so…read morecaring, listens to all your needs, and is very much to the detail! She is fast paced, has GREAT advice, and is a very great business woman! I am so happy we found Carmen to help us find our home! She made it feel like such a breeze, and did everything humanly possible to make it the best possible experience! Her husband George also is fantastic! He was always available when she couldn't be, and always answered any questions we had! We are new to the area, so they really helped moving here a joy! No need to search and further! George and Carmen are great people with great hearts! They will help you find the best home for you, and will help get you the best deal!

Love the ladies in the office ! they are the best and made my move from Alaska So good and stress…read morefree!

I have rented all my life invarious towns and States. This is the first place that refused a walk…read morethrough we me when I moved out of the apartment. I had to pay to have carpet in masters room professionally cleaned and Post pest control that they required me to do it cost me well over 200.00. They held my deposit for 30 days which is legal in Texas. They charged me for painting 2 walls, replaced mini blind that was broken when I moved in, replace a/c filter,replaced batteries for smoke alarm. They expected a 68 year old women to climb on ladder to clean and put batteries. THIS IS THE FIRST AND FINAL PLACE THAT REQUIRED ME TO BE CHARGED FOR PUTTING IN WORK ORDERS WHEN IT SHOULD BE THE MANAGING FACILITY THAT SHOULD DO IT BEFORE THE NEW OWNERS MOVE IN. I WOULD THINK TWICE BEFORE RENTING FROM THIS ESTABLISHMENT!!! THERE WAS NO HALF STAR...

Monika is by the best realtor there is in Killeen. TRUST ME!!!! IVE DEALT WITH 2 OTHER. WHEN They…read morefound out my husband and I weren't approved for a loan they didn't even bother to help us out. However, Monika made sure we knew when where and how to do everythin. When I tell you she got us everything we wanted in a house and never gave up on me and my family I truly mean it. We spent the better part of a year together. From getting approved for a loan til the time of closing. Even after closing we had questions as first time home buyers she answered them all. A veteran herself, she knows how the VA loan works as well. I only wish I could offer her so much more than a review becuse she truly deserves it!!! Thank you so much Monika.

From the owner: I am a U.S. Army veteran I served 21 years of service, understanding what loyalty; commitment and…read morededication means, now serving as a licensed Real Estate Agent. I am a real Estate Agent who is committed to excellence in meeting my client's needs. I will be devoted to achieving your real estate needs and desires and always considering your best interest.

Georgia was great. She even contacted me on her vacation to set up a time to view the house. The…read moreonly reason I haven't given her 5 stars yet is because I haven't gotten the house completely ready to list. Love, love this lady, she goes above and beyond what any realtor would do. Listed the house, under contract in 7 day, closed in 60. If you ever need a personable, reliable realtor who will help in any way she can you have to go with Georgia.

Georgia has been an amazing realtor. First time selling a house and she helped me tremendously with…read moreevery step. She goes above and beyond making sure her client is happy.

Working with Fran was smooth and transparent. Her professionalism and personality definitely added…read moreto ease my concerns throughout the process. She provided timelines for all my concerns and made sure they were properly addressed. I'm so grateful to have had her on my team. She understood my vision and no doubt delivered. Thank you Fran for helping us find our beautiful home!

Francine is an amazing real estate agent. We purchased a home from her and used her to represent us…read moreas buyers as well. We were first time home buyers and she was there for us every step of the way. She is truly astounding at her job. If for some reason we ever move again she will be the first phone call we make.

I love working with Texas Bound Realty because they are professional and know what they are doing…read more Every time I have a question they have the answer. Andrea and Joanna always took time to answer all my questions and made me feel safe with any real estate questions. Thank you for always going above and beyond the call of duty!

Extremely unprofessional and I believe dishonest. I well never use this company again for anything…read moreand will avoid at all costs.

Working with Lauren for the second time was the best decision we could have made for our home sale…read more We first worked with her when we bought this house, and after such a positive experience then, there was no question about who we would call when it was time to sell. The current Texas market presents some unique challenges, but she navigated the entire process with expertise and steady guidance. Her knowledge of the local landscape and her strategic approach were instrumental in getting our home sold. If you are looking for an agent who is dedicated, experienced, and truly has her clients' best interests at heart, we cannot recommend Lauren enough!

I could not have asked for a better listing agent to sell my house in the craziness that is the…read morehousing market right now. Lauren is THE best!! She is very knowledgable and knows how to market your house to potential buyers. I worked with Lauren very briefly as she listed and sold the home QUICK!!! She was there every step of the way and I could not thank her enough! If you are looking to sell your home, I highly recommend Lauren!!

Miriam is a tenacious agent who focuses on her clients and their needs. She works hard to help them…read morereach their goals.

From the owner: I proudly serve clients across Central Texas. I can also serve clients in other counties such as…read moreWilliamson, McLennan, and Travis. When you choose me as your realtor, you are choosing an honest, transparent and trustworthy agent. Your needs, will always come first! I help buyers and sellers reach their real estate goals with trusted guidance, expert knowledge and professional service.

Rose Scott is an amazing Realtor to have in your corner. She communicates with my husband and I…read moreconsistently, always keeps us in the loop and gives us ALL the options available. She helped us with advice on what would make our home more attractive for homebuyers and always goes the extra mile to keep us thinking positively! She is a bulldog, continuously doing what is best for us, legally, financially and as our listing agent. She takes video of our home for people to do virtual tours, does one on one showings and has not stopped, even during the Global Pandemic. She always considers the safety and health of those who come to see the home as well as our health when we need to communicate with her. I have a Child on the Spectrum and Business Matters that I have to attend to on the spot sometimes so I very happy that Rose understands that, even when we are in the middle of a meeting or appointment. She has family as well and I never expect someone to ignore an important family issue when they are with me because I value family first, even when it's not MY family and so does she. She has been patient and I trust her to do what she needs to do in order to help us, because she is honest and heart-centered. Just because I don't understand a process doesn't mean I have to mistrust her judgement, and I am very pleased with the outcome every time. When she is the listing agent she is beautiful with having our best interests at heart, but being fair to buyers. She even reaches out to other realtors for feedback and follow up which helped us to identify some simple changes and repairs that we could do to improve the amount of offers on our home. I have much appreciation and gratitude for this Bright Shining Candle and beautiful Soul. Mahalo Rose for all your hard work and efforts!

Rose Scott, I really love Rose Scott, she really has a…read moregreat commucation skills and shes very hard working!!! I have learned from working with her, army realtors definitely does it 110% percent!!!Clint English