I called Mark and he was able to diagnose the issue with my GE gas dryer over the phone. He gave me options for a quick fix of just replacing the time dial. He said that it would not fix the issue as the timer was getting very hard to turn and the new dial would break again. I asked him to fix the unit correctly at which time he said he would order the parts and call when they came in. A couple of days later Mark arrived and replaced the timer and dial and cost was as he had estimated. He even took a look at a washer that was screaming during spin cycle and told us to run it until it stopped working as the complete gearbox was not worth it to us to replace. He also gave us some information for replacement of the washer and what to stay away from. Great job, professional, courteous, and very knowledgeable. He is my new go to service provider. Thanks Mark. read more

I contacted Mark's Appliance through the Yelp app because my washer stopped working and received a response within a few hours. He was able to give me a possible diagnosis of the issue and an accurate estimate of the charges. He came out to fix my washer within two days of the initial contact and was in/out in about an hour. He clearly knows his stuff and was honest about his approach to the issue. My washer is fixed and his prices are very reasonable. Customer service was excellent as well. Also, just because of the times I want to mention that he wore a mask the entire time he was in my home. If we ever have another issue with an appliance he will be the person I call. I definitely recommend using Mark's Appliance for any issues you're having! read more

Mark's Appliance Service is top notch. I sent an inquiry through the Yelp Interface, and well within 24 hours had a response. With the details I shared of my appliance issue, the response had a basic ballpark price for service AND a note about the issue - stating it was a known issue and the manufacturer has a fix for it. I went ahead and engaged with the manufacturer and was sent the correct piece to fix the issue myself. This company could have just come and fix this and charged me, but felt compelled to let me know there were options. I truly appreciate this and will forever recommend Mark's Appliance of Northfield! read more

I can't say enough how wonderful Mark's Appliance Service is. I had a bird nest in my dryer vent my sister, my brother-in-law tried to fix it we removed the bird nest I thought changed the dryer vent and it still would not dry my clothes. Mark came over after work so I did not have to miss work and went on the ladder and found additional bird nests and finally got my dryer working. Thank you so very much. He is truly amazing, honest, fair and reasonable. Wealth of information and helpful Mark truly is the best of the best you won't be sorry if you call him. read more

I called based on the Google Reviews. Mark called me back in a couple hours, and we made an appointment for two days later. Mark arrived promptly at the start of the scheduled time. I explained the problem with my Bosch dishwasher, and he solved the problem immediately. I was worried that the repairman would have to come back after ordering parts, and that the bill would be $500. Mark only charged me an hour service. Mark also advised me on all my other household appliances while he worked. read more

Used Mark's Appliance Service for the first time to repair a Frigidaire gas range. It was a great experience! Mark responded quickly to our request for service and scheduled an appointment within 2 days of our request. He arrived promptly and completed the repair quickly. He was friendly and professional. The cost was extremely reasonable! Wish we had known about him years ago. Highly recommend Mark's Appliance Service to anyone. read more

My bad I got something stuck in my lint collector so the dryer was acting up and I was afraid furhter use would damage it Mark was able to squeeze me in the day I called and charged me reasonably for the visit. I tried unsuccessfully to remove the dryer cover, but he had all the tools and it was a snap. Very professional and seemed to know the products and industry well from the conversation we had. read more

I would highly recommend Mark's Appliance Repair to any of my friends. Mark is responsive, knowledgeable, efficient and reasonably priced. The problem was the ignitor in my 20+ year old Kenmore oven. He was able to replace it in less than 24 hours from when I placed the service call. After replacement he made sure the oven was lighting and operating correctly. I'm so happy! read more

Mark is amazing! We were having problems with our washer stopping on the spin cycle and he was recommended to us. I gave him a call and he came out the next day to fix it. He knew exactly what was wrong and it was fixed in 10 min! He is honest with pricing and didn't charge a service fee just to come and look. He is funny and kind and I highly recommend him! read more

I'd give Mark 20 stars if I could! He came to fix my dishwasher and was on time, friendly, polite, professional, and knew exactly what he was doing. He fixed it, and the amount he charged was very reasonable. Mark is very knowledgeable and very capable. I already put his business contact info in my phone for the next time I need appliance help! read more

As advertised, Mark's service was exceptional and directly aligned with his service commitment: timely, courteous, and a no-cost in-home evaluation. While both the appliances he looked at were beyond repair, I gained peace of mind and consider Mark my go-to guy now for appliance evaluation and repair. read more

Had an agitator problem in a 26 year old washer and am very satisfied with the repair. Mark came in, went right to the problem, and fixed it. All without a charge for the initial service call. (Free) Very reasonable charge unlike another company I had last week that I had to throw out. read more

Mark came out same day I called. Quickly determined my problem and gave me choices on how to proceed. I decided not to repair my unit and go with new. Mark would not take payment for his trouble. Will definitely go back to him if any other appliances have problems. read more

Mark is simply a man of integrity. And know his stuff. Although our first attempt didn't work he charged me only once for coming out. He'd just one if those guys that will help you diagnose before he comes out. Highly recommend! read more

I contacted Mark, he was in the area and made it out the same day. Very professional and straightforward, a lost art today. I asked for a stack of his business cards that I will gladly pass on. read more

Mark was able to fit us into his schedule between service calls. He was very professional and returned my call promptly. Highly recommended! Thank you for such great service! read more

MARK'S APPLIANCE SERVICE was prompt and did a great job repairing our front load washer. Very professional and reasonably priced. Thanks for the quick response and repair! read more

We used Mark's for a dishwasher repair. A real professional - extremely helpful, responsive and reasonable. I definitely will use Mark's for all future work. read more

He was very nice and fixed my dryer fast. Plus you get a year warranty with whatever he fixes. Would definitely use he again.