I would highly recommend Kyle and his team at Academy Mortgage. They kept great communication…read morethroughout the process and worked to get my transaction closed two weeks earlier than originally estimated. With this tough real estate market, being able to close early is a huge advantage. Thank you so much for all of your hard work, it's truly appreciated!

I love working with Kim. She is super professional and cares about putting us in the best financial…read moreposition possible. I wish I would have known her 12 years ago when we refinanced our old home. Her team executes all the details so I don't have to worry about anything and she keeps us informed all along the way. We won't need to refinance again because our loan terms are amazing. She has given us tips to pay down our loan quicker and has built up our confidence in our own ability to be debt free. Academy is the way to go!

Thank you Sheila! You have been wonderful. Cesar and I are so lucky to know you. We will certainly…read morecontinue to send friends and family to you! You certainly exceeded our expectations with the timelines and 21 day close along with your responsiveness at all hours of the night. We would not have been able to close on this great deal if it wasn't for you! Also your new company LeaderOne has such a seamless process. We really enjoy the brief personalized videos along the way to help us better understand how the loan process was moving along! Much appreciate you! Raluca and Cesar

Sheila never promised me anything that didn't work out. She was 100% honest and realistic about…read moreeverything. She told me what to expect every step, was very organized, and stayed on top of everything. Almost everything was online so it was easy to return documents. She was very responsive, and always got back to me right away. The best part was she made me feel like a good friend with personalized attention, not just another loan applicant. She also coordinated between my realtor and escrow!

I had an outstanding experience working with The Dorman Team for my home loan, and I can…read moreconfidently say they are one of the best lending teams out there. From start to finish, their communication, professionalism, and attention to detail were top-notch. If you're looking for a reliable mortgage lender, The Dorman Team makes the entire home financing process smooth and stress-free. They took the time to explain every step of the loan process, helped me understand my mortgage options, and worked hard to secure the best possible rate. Whether you're a first-time homebuyer, refinancing, or purchasing an investment property, their expertise in home loans and mortgage lending really stands out. What sets The Dorman Team apart is their responsiveness and dedication. They were always available to answer questions, provided clear updates, and ensured everything stayed on track for a timely closing. Their knowledge of the lending market and commitment to customer service truly make them a trusted choice for anyone needing a mortgage lender. I highly recommend The Dorman Team to anyone looking for a seamless home loan experience. If you want a dependable, knowledgeable, and efficient mortgage team, they are the ones to call!

As a first-time home buyer in a tough market, I'm extremely grateful I had the Dorman Team on my…read moreside. They helped me understand my options clearly and guided me toward the best loan structure for my situation. The process could have been overwhelming, but they made it much easier by being responsive, knowledgeable, and patient with all my questions. They took the time to explain things, helped me feel confident in my decisions, and truly looked out for my best interests. I highly recommend the Dorman Team to anyone buying a home, especially first-time buyers who want a team that is professional, trustworthy, and willing to go the extra mile.

Dan and his team made our entire home buying process so painless. This is the 5th time I've…read morepurchased a home. It was by far the easiest and smoothest funding process I've experienced. We also felt very taken care of as Dan was keeping a close eye on the rates and constantly communicating with us during the entire process. He made sure to monitor the market and trends to help us lock at the best time with the lowest costs. I highly recommend Dan at Fairway Mortgage, you won't regret it.

Dan is super knowledgeable, responsive and always available to answer questions (even taking…read more a call from me when he was on vacation!). His monitoring of market trends and transparency with rates helped me feel super comfortable with my first home purchase. Ember was great at communicating everything clearly and the team made the whole process easy and seamless!

Working with Mortgage Solutions turned out to be a huge mistake…read more The company was affiliated with a military assistance fund that was able to lure me in, which is how I ended up speaking with Michael DeMorato. At first, things seemed ok. But it wasn't until I started asking questions about his company that Michael suddenly became uncomfortable. But I ignored the red flag. Then, if you can even believe it, Michael had ruined an attempt of mine to surprise my fiancé with a proposal due to him sending an unnecessary email inquiring if we had gotten married yet? I had specifically asked him to exercise discretion and whenever bringing up the subject (which he agreed to). Once he realized the error of his ways, his only response was "I hope I didn't mess things up. Yet, still I hung in there with Mortgage Solution. But Michael's poor handling of my loan must have been too much to bear because one day, when I was inquiring more about his company's services, Michael just suddenly stopped communicating with me all together - with no explanation offered. I was left high and dry by Mortgage Solutions. So don't be fooled. Michael was nice and charming. But in my experience with the lender, he lacked professionalism, communication skills and common courtesies. But most of all, he wasn't accountable when making a mistake. It's my opinion that he has more value for customers who are desperate with bad credit and, as a result, are more dependent and will stroke his ego. Fortunately, I have a handful of lenders due to a my financial status and good credit. I just wanted to share my experience. I am an Air Force Veteran and this is my true and sworn testimony.

*Realtor review.* Buyers beware of who you choose at this office location. It's always tough to…read moreknow in beginning stages of choosing a lender/Loan Officer, but maybe this experience will help you avoid massive headaches. Typically, Fairway is known to be a solid lender and competitive option for Loan Officers. I've worked with several lenders, including Fairway (different offices) over the last 7.5 years as a full-time Realtor, some closings with them this year as well (2022). One that I closed a couple of months back (different office) was fantastic! To help him save face, I'll hold off on mentioning specific names of Loan Officers and other staff, but I'm in the process of a horribly messy transaction, where I represent seller. The buyer's agent is cooperative and making good effort... same with the buyer and seller. At the start, the Loan Officer, we'll call him "C" was professional, reassuring us all that the buyer's file was buttoned-up. I asked questions over a lengthy phone call, and things seemed to be fine. Communication seemed completely fine, but I always take that with a grain of salt since it's only the beginning. Well... communication and updates drastically changed once the buyer started to run into hurdles, closer to closing. I attempted to work with the Loan Officer to find a solution, same with his assistant. After about a week of no success, I reached out to management. This improved communication slightly, but after our first closing extension (now in need of our second), we (buyer's agent, escrow and me) get either 1) silence and no responses, or 2) written excuses of being in meetings and that they'd handle it soon later on. I DO understand everyone is busy. I DO understand we aren't owed to be treated like royalty, but if Fairway is providing little to literally no updates, there's no excuse. I've also voiced this to Corporate and the complaint department in Texas. I'm waiting on a call from someone else to hopefully better assist the borrower and all parties. By far, this has been THE worst Loan Officer experience in my entire career. I'm saddened and shocked that Fairway and it's support so far has moved so slowly to help. A solution to help the buyer close was fiiiiiiiinally presented on Friday, with Fairway letting us know the #s were off and that buyer needed $3.3k to close. The buyer's agent and I agreed to pay 1/3 each to help the buyer. We asked Fairway to chip in since we've been waiting on them, to cover an equal portion to help get this closed. After hearing zero updates, the buyer's agent informs me that Fairway has asked the buyer to come up with $1.3k more..... Fairway's portion. (Edit: Fairway now has agreed to cover $1.1k) I understand people make mistakes, people get busy and everyone needs to make a living. But, being a Realtor and lender is about customer service. Sometimes you need to take a hit for clients. You don't bury your head in the sand when things get hard, nor do you just disappear. I'm shocked at the way all of this is being handled and feel incredibly sorry for the buyer's experience and my seller waiting. Regardless of how Fairway might respond, I have all the unanswered texts, emails and proof that this service has been literally the worst. If you're searching for a lender, try a different office or different lender. The buyer's agent likely recommended this Loan Officer and he's having second thoughts after this poorly handled mess. We'll see if anyone ever responds and how this plays out. Happy to give more details if you'd like, as I'd love to prevent anyone else from going through this... fellow realtors, buyers or sellers. Lastly, if you read other random Google reviews of mine, you'll see I'm not one to just attack companies. I try to give fair reviews for the public to enjoy places, services or be aware of bad experiences. Based on other reviews, we just got the short end of the stick, but I wouldn't take a gamble with such a big process at stake. There are several other lenders and Loan Officers.

Erika Q was a trainer for a class I attended in 2018, in 2021 I had her and her team do a…read morerefinance. Professional and kind, she worked hard to get my loan closed.

Excellent, personalized service. I could not recommend Randy enough. He helped me though my very…read morefirst home buying experience, and put my mind at ease many times. He is always quick to respond and has lots of ideas and solutions if an issue arises. If you want a painless experience and top-notch service, go with Randy! You won't be disappointed!

From the owner: Whether you're looking to buy or refinance your home, I am here to help. Here at Fairway…read moreIndependent Mortgage Corporation, we offer a variety of loan options that can help you achieve home ownership with the speed and service you deserve. I am dedicated to finding the right loan with great rates, terms and costs to meet your specific needs. Customer service is a way of life. I am dedicated to finding the best rates for my customers, with some of the fastest turn around times in the industry. I provide a highly personalized service guiding customers through every step of the loan process. For many people, the cash down payment required to buy a home is a significant hurdle. We lower this barrier by offering down payment assistance loans for home buyers.We work with WSHFC (WA State Housing Finance Commission) providing down payment assistance to people who don't have money for a down payment. Some restrictions apply - please reach out to see if you are eligible. When the process is complete, I hope to exceed your expectations, guarantee your satisfaction, and earn your trust. Every mortgage is different and has its own unique style. It is my job to help you customize the right offering to meet your style.

I made a call to Rhonda on a Saturday morning, she answered immediately. I was feeling like our…read morecurrent VA Lender was not making me feel confident as I had to correct figures each time they sent me revised docs to sign. Their answer was don't worry it will be correct on the final docs , how is that making me feel confident. My call with Rhonda gave me more confidence and while I couldn't move forward with her without changing our closing date, I will remember how honest, courteous and immediate her response was to me. In the 5 weeks working with my Lender, I've gotten 1 raspy cell phone call and numerous robo emails saying they need more items - which they didn't, and I've gotten some strange bot like spam emails since signing with my current lender. ****I will not hesitate to call Rhonda next time, she gave me more customer service in 5 minutes than I've gotten in 5 weeks.***

I highly recommend Rhonda for your mortgage needs. Maintained a high level of communication…read morethroughout the process.