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    The Icon

    3.9 (146 reviews)
    Closed 12:00 pm - 5:00 PM
    Updated 3 weeks ago

    Services - The Icon

    Copymaking services

    Printing

    Scanning

    The Icon Photos

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    Reviews With Photos

    Michelle B.

    If you have one of those old disposable cameras lying around that you never got developed, this place can get the job done! They were nice and helpful in choosing the best option for me and even told me that if they couldn't get any images off the old film that I wouldn't be charged. After 6 years, I'm happy to finally see what was captured on the underwater disposable camera during my trip to Mexico. The pictures were meh but this is no fault of The Icon. They have free parking on a side street!

    No crop marks.
    Josh R.

    Fine Art Photographers Beware!!!! This is a definite NO if you are a fine artist. The short version is that the staff here made a significant error, refused to admit it, lied about it and then, instead of reprinting it, simply refunded my money. Here's the longer story: I'd printed a few things with these guys before. They were fine and accommodating. On the last project, I came in to check my print, which was a large piece for an important client and it had crop marks up against the image. I'd never asked for crop marks and was never asked about borders at all. They simply made the assumption to put them there, which, if you're doing a fine art print, is the exact wrong assumption. Why would any artist NOT want a border around their print? I own prints from a variety of photographers and they all have borders, as most of them have a signature and edition number right below the print. I mentioned it to the printer and he started to explain to me what crop marks are for. I told him I knew what they were for, I just didn't want them on my print. He showed me a form that THEY had filled out where it was indicated there would be no border. I was never asked about it and I never had even seen that order form. And then he dug his feet in on it. But as he was a lower level printer and not the one who runs the "fine art printing" arm of the store, I decided I would take it up with the guy who does - Ken. I left the print there and emailed Ken a few days later. Ken's response was to, again, try to explain to me what crop marks are for and then said that putting crop marks is standard practice and that every print they'd done for me, including my test prints, had the same crop marks. I then called three other reputable printers in town and NONE of them said they'd ever put crop marks against an image. One laughed at the idea. And two of them said they don't put crop marks on fine art images ever unless the artists specifies they want them. I told this to Ken and he dismissed me and said he'd return my money. I was curious, because I didn't remember there being crop marks on any of my prints before with Icon, so I checked. And in fact Ken had lied about it. There were no crop marks on my past images at all! (See image) I then emailed the owner, no response. So, I guess taking responsibility for mistakes is not something that Icon believes in or practices. It's not enough for a printer to be competent at printing - it's not only the quality of image that matters to a photographer or artist. The working relationship and trust between photographer and printer is integral. This is as big a breach of that trust as I've ever seen, and I've been doing this a long time. How can you work with someone who is willing to lie to cover up his mistakes? ** This is just an aside, but I got a bit of a look at their workflow and their hardware and software is hideously outdated, too. I watched painfully as Ken did an adjustment on one of my images using antiquated software in 5x the time it would have taken me to do it. This shouldn't be the case at a professional lab. I should aspire to have the equipment they do.

    The cardboard "support" placed inside the envelope.

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    2 years ago

    Helpful 12
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    10 months ago

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    6 months ago

    Intense prices compared to competitors. $20 an image to scan, $3.99 with others. Might suggest to look elsewhere

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    1 year ago

    Good film scans. You dont realize it kinda a huge building inside. 10/10 :) Come again

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    1 year ago

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    11 months ago

    Excellent service and friendly staff! Job was finished within time frame quoted. Recommend!

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    2 years ago

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 1
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    4 years ago

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    2 years ago

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    Ken T.

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    2 years ago

    Helpful 0
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    4 years ago

    Helpful 4
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    3 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    6 years ago

    Helpful 5
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    2 years ago

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    6 years ago

    Helpful 7
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    3 years ago

    They kept changing the date of when our 1 film roll would be developed 3 times and then only to end up with blank film so that's great.

    Business owner information

    Photo of Ken T.

    Ken T.

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    5 years ago

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    Ken T.

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    4 years ago

    The customer service was embarrassing, they messed up my order and scans and then made me pay for their mistake.

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 1
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    8 years ago

    Helpful 2
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    7 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Thank YOU, Joe! We appreciate your comments, and your business!

    Helpful 0
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    Photo of Bobby G.
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    4 years ago

    Professional, highly talented work. Trust them with all my prints. Can't recommend them highly enough.

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    5 years ago

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    7 years ago

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    3 years ago

    They actually do throw away your priceless, irreplaceable negatives with zero notification so beware

    Helpful 2
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    Photo of Mary T.
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    4 years ago

    Helpful 1
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    7 years ago

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    Ken T.

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    5 years ago

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    6 years ago

    Helpful 5
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    Photo of Andrew S.
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    6 years ago

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    9 years ago

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    Ken T.

    Helpful 1
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    6 years ago

    Helpful 4
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    14 years ago

    Helpful 4
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    18 years ago

    Helpful 7
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    13 years ago

    Helpful 3
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    17 years ago

    Helpful 1
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    11 years ago

    Helpful 5
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    14 years ago

    Helpful 1
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    6 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 0
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    Page 1 of 4

    Ask the Community - The Icon

    How much does it cost to develop and scan 35mm roll?

    Per their website: Process + Scan… 

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    Review Highlights - The Icon

    Long story short, I dropped off 14 roles of film I shot over the holidays and they had them all done by the end of the day in perfect condition.

    Mentioned in 58 reviews

    Read more highlights

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    Excellent company!! We had over 50 years of photos in several boxes in storage. Most were…read morediscolored over time, and many I'd forgotten I had. From childhood, my siblings, my parents, and my children from newborn to now. I was always too busy to go through the boxes and connect with all the beauty inside. Then Picture Sprout transformed all these hidden treasures into an extraordinary, highly-creative, organized, caring, relatable, enhanced, and skillfully categorized digital archive. All was beyond my expectations! In addition, I compared their pricing with other places, and not only are they fair and affordable, but their pricing, considering the superb quality of the results, pleasantly surprised me. I learned that both owners, Blue and Grover, are award-winning artists and filmmakers. What they did for us is a reflection of their artistic and human values. I highly recommend them!

    Picture Sprout did an amazing job for me and they deserve the highest rating here. I gave them 2…read morefile boxes of family photos to be organized and scanned in February and got them back in March. We're talking almost three thousand photos. These were envelopes, photo albums and a lot of loose photos. A few details I want to say: In addition to getting a harddrive with all of the high quality scans, I received all of my photos back in 3 archival photo boxes that were also labeled and organized. I wanted to have all of the photos in iCloud, and they were extremely easy to work with on setting that up, so now all of those older family photos are in my iPhone in date order. I can just scroll back all the way, and share them with anyone in my family. They are competent, professional, knowledgeable and so nice! I can't wait to start another project with them making a printed photo album.

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    I cannot say enough amazing things about this photo restoration studio. I first came here to…read morerestore some foundational family photos for my mom's 80th birthday, and the results were beyond anything I could have hoped for. The images that are part of our family's legacy were brought back to life with such care and beauty. I loved the work so much that I came back again to have a childhood photo restored for 11 of my aunts and uncles as a birthday gift. What he does is truly artistry. He takes his time, pours his heart and soul into every image, and you can feel how much he genuinely cares about the stories behind the photos. In a world where so much is done quickly with AI, he is one of the rare artists still doing this work with incredible skill, patience, and heart. There is something almost spiritual about walking into this place and trusting someone with your most precious family memories. This will be the only place I trust with our valuable family photos. Truly exceptional work.

    I've been using this lab for almost a year now, and even after moving from LA to Chicago, I still…read moremail all of my film rolls here because I genuinely haven't found anyone who does it better. The quality of their work is consistently fantastic. John clearly pays attention to the little details, the scans always come back looking beautiful, and I trust them completely with my film rolls with a process that I can't redo or recreate, precious moments. On top of that, their turnaround time is incredibly fast; they get them over to you the day of (as long as you get it to them before 3pm that day), or the next day. I've tried several other labs over the years, but I always end up coming back to this one. There's a reason they've become my go-to, even from halfway across the country. If you're looking for a film lab that combines exceptional quality, reliability, and fast service, I can't recommend them enough. Thank you John!

    Tom's 1 Hour Photo

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    I love Tom's 1 Hour Photo! I've been here twice now. Parking can be really difficult to find so be…read moreprepared to walk! You do have to call ahead of time to schedule your appointment. It is cash only and you must bring your own flash drive or buy one from them! I've done a shoot here with a party of 3 and a party of 5. The party of 5 was an insightful experience bc we had already discussed which background we wanted but when we got there, we actually had a limited selection to choose from bc only some bad grounds can fit large parties. We had to pivot last minute but it still worked out and came out really nice. Tom is the superstar of the show bc he does everything for you! He poses the group but also gives you the technical direction as well - soft smile or big smile with teeth, look here, lift your chin up, put your hand here, etc. I appreciated it bc you know what? Not a single double chin in sight when we got the pics back LOL. I had so much fun both times bc of Tom! His wife handles the appts, check ins, and payments. A very sweet couple and such an awesome small business to support! Definitely looking forward to coming back and doing pics with my dog or myself hehe

    Really fun spot for studio photos!…read more We made a reservation for five ahead of time and it looks like five is the most number of people they can fit at one time. You choose a background and the photographer (Tom) leads you through poses and will give you instructions on how to angle your head, where to look, and how to stand, so you don't choose any poses on your own. He does touch you to arrange your group's posing (pushing aside hair, leading you to where to stand, and rearranging prompts). We paid $85 fo a group of five people, got 5 poses (one set of smiling photos and one set of non smiling), and all of the photos are given to you digitally so bring a memory stick. They sell memory sticks there and can print the photos for you, but we stuck to bringing our own. They also sell film. Cash only.

    The Icon - photographystores - Updated July 2026

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