1. The IMA Group

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Rochester, NY

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The IMA Group

1.0 (1 review)
Closed • 7:30 am - 5:00 pm

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2 years ago

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Northern Star Medical

Northern Star Medical

4.0
(5 reviews)
7.8 mi

I was seen by Dita, for occupational services. Dita was extremely kind and encouraging as I…read morecompleted a physical fitness test for the CBP and BPA position. There were times I was not sure I was going to make it, and Dita encouraged me to the end, as I completed both tests. Dita provided water, apple juice and snacks to replenish my fluids after the extreme exertion, and requested I sat for at least 10 minutes. I received a call from the DHS due to the department mixing up my paperwork and I had to go back to the office a third time as each test was completed on two separate days. I had to drive over 2 hours to the office and Dita's sister worked at the front desk (I thought she was Dita, lol, and I found out she was her sister) contacted DHS for me and corrected the confusion. Dita's sister contacted the Office manager and explained the situation, and the Office Manager called me directly, on my cell phone. The Office Manager provided her direct work cell phone number and assured me if any further paperwork was needed by the DHS, or if the DHS needed to speak to her directly, to call her provided work cell number. I am extremely grateful for Dita, her sister, and the Office Manager for all of their compassion and empathy as I trained and worked very hard to complete the rigorous tests for the CBP and BPA position. I recommend this office to anyone as all staff are kind, caring and professional and will go over and beyond to provide exceptional care. 5 stars!!!!

I went there for a DOT physical Margaret Barber was the physician assistant she is very kind and…read morehelpful makes the process easy. I have also been there several times for drug testing for work. I highly recommend them. Never had to wait very long.

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Northern Star Medical
Northern Star Medical
Northern Star Medical

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The IMA Group - occupationaltherapy - Updated July 2026

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