The Improvement Store

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Zen Windows Greensboro

4.6

(8 reviews)

We used Zen Windows to replace our 40 year old single pane wooden windows. The process from quote…read moreto install was smooth and easy. Everyone (Ty, Scott, Sandy and Marco) was great. The communication was outstanding. Install of 20+ windows was done in about 6 hours. All our questions were answered promptly and any issues were brought to our attention immediately. If we had more windows to replace, we would not hesitate to use Zen again. Their products and people are fantastic. We highly recommend Zen Windows.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

Pella Windows and Doors Showroom of Greensboro, NC

1.7

Let me start by saying that I am life long Pella consumer. I upgraded my first home with (13) Pella…read morewindows and (3 ) Pella doors. This unstall was completed in (5) weeks after the initial order with no flaws whatsoever. I was 100% satisfied with the LOWE'S installation team. I decided to have a front door and storm door installed on a new house just for the sake of having a Pella product in my new house. I made the mistake of using Pella of NC and it was absolutely the worst experience I have encountered in my 35 years of home ownership dealing with all sorts of businesses and contract services. My order consisted of an exterior door and a storm door. If not for the excellent installation by Jimmy, I would rate Pella at ZERO STARS if possible. It took nearly 7 months to finally get the door and proper hardware installed due to damaged product, several re-orders, and a no-show by Pella on a scheduled installation. Pella did offer a compensation of slightly less than 10%, but I feel I deserved more based on the following timeline: 12/9/24: Doors ordered 2/6/25: (1st install attempt) Door was severely damaged and had to be re-ordered 5/2/25: (2nd install attempts) Pella was a no show and did not contact me. (inexcusable) - Pella informed that my new door was "missing" and they would call me back when found - After a week they called and said they could not locate the door and had to re-order again 6/13/25: (3rd install attempt) Both doors are installed but there were no hardware/handles for the door - Hardware was re-ordered 7/7/25: Door hardware was installed Several Pella employees confided in me that Pella management can't keep up with small orders and that a recent influx of new employees was the cause of mismanagement and poor communication within Pella. Based on my experience, it is obvious that several key players on the Pella team have reached their level of incompetence. I would definitely consider other options based on the high number of one star reviews on Google, Yelp and the Better Business Bureau.

It's been almost a month. I emailed customer service per their request. Still nobody has reached…read moreout, contacted me, followed up by phone or email. I've provided them everything they needed to look into this. They simply do not care.

Glass Doctor of Greensboro

They were very professional and timely. Installers were…read morevery and knowledgeable and replace glass came in a timely manner. price was competitive to other companies. I would use them again.

From the owner: From a custom shower door to a window that won't insulate properly, Glass Doctor Home + Business of…read moreGreensboro offers trusted glass repair and glass replacement for both home and business needs. We handle windows, shower glass, mirrors, and tabletops with careful workmanship and clear communication. Our goal is to make the process simple and the result something you feel good about. Proud to be a Neighborly company. Reach out today to discuss your glass needs.

Leap Windows and Doors

4.2

(6 reviews)

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

Zen Windows - Charlotte

4.9

(42 reviews)

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

Storm Guard

4.6

(7 reviews)

Having recently moved to a new town and home my wife and I decided to add an all-seasonal room to…read moreour home. I googled Yelp and read reviews and found great reviews about Storm Guard of the Triad. Their bid was a little higher, but the reviews said were more than favorable. The project started first of April should have been finished in two to three weeks by their estimate. The room was complete with a few areas of touch up needed the first week of June. I never heard from the owner until July 4th and he finally made his way out second week of August two review the work, now as we head into September 11,2025, we are getting the project wrapped up. It would be very difficult to recommend a company whose owner does not care about your project, honestly, I am not sure if I hadn't made calls and threats, we would have ever gotten the room complete. Total incompetence and unless you have a lot of patience you should shy away from this company.

Storm Guard was referred to me by a friend to put gutters on. They were great from start to finish…read more. I would recommend them to anyone. They did a professional job

Covenant Solar & Roofing

(2 reviews)

Absolutely top notch. A team of talented professionals who are prompt, courteous, and take pride in…read moretheir work. Harvey and J are men of exacting detail and great integrity. They will finish a job only when they are satisfied that the work has been performed to the highest of standards. Service like this is rare these days.

Covenant Roofing and especially Tucker Miller, made this experience as painless as possible. He…read moreworked directly with my insurance company sparing me countless phone calls.When it was time to install the new roof, his workers arrived when they said they would and quickly got to work. I LOVE the new roof and am very pleased with the service I received. Tucker Miller is an old-fashioned businessman . When you shake his hand, you know the job will be done, and done right. I am very happy with the service I received from Covenant Roofing and Construction in Greensboro. Call Tucker Miller, you won't be sorry.

Triad Installations

4.0

Rich, Paul and crew provide top-notch service! Responsive to phone calls and very hands on…read morethroughout the project. The team installed 15 vinyl windows in my home back in 2017. I recently noticed a crack in one sash (manufacturing issue - no fault of Triad Installations!) and Paul was out that day to take measurements and coordinate a replacement sash through the warranty program. While delivering and installing the replacement sash, Paul even helped fix a strip of siding that had pulled off during a recent storm! Truly great service with every interaction.

Our deck was not built to the plan as contracted in picture and graph and as attached to signed…read morecontract. When we met with Paul owner and then with his workman, they both said they could build the deck according to the plan. So we signed the contract. But then the workman showed up with the lumber already purchased, without a copy of the plan. They built a deck that did not match the plan. We paid them in full. We met with the supervisor and he agreed that it was not according to plan. We told them to just remove the deck and we would get someone who can build according to contract. They would not even do that. Our remedy is to go to court.

ABS The Clean Machine

4.9

We needed Dryer Vent cleaning (overdue). Called the last place I reviewed and never herd back…read moreagain. They arrived, the price was right, and took them no time to clean up and go. Recommended.

We bought a house that likely never had the dryer vent cleared out and our clothes were just not…read moregetting dry, even after 3 runs in the dryer. I got bids from several companies through Yelp and ABS was the most readable quote. I got them scheduled and they showed up when they were supposed to do the job, they assessed the situation and got up in the attic to clean out the vent pipe leading to the roof. After around 30 minutes or less, the guys were done. Since then I have had ZERO issues with the dryer and should have gotten this done when I bought the house. Good service, I would use them again.

Valdez All In One

(6 reviews)

I am so pleased with Valdez all in one. They were able to come out quickly and were super…read moreresponsive. I had some old furniture that needed to be moved off to the dump and they made it as easy as sending a photo and letting them show up! After pricing out with a few other vendors, not only Were they very fair but fast! I plan on sharing their information with all of my friends and family and having them come out to do some handyman work for me in the coming weeks!

I had a last minute request for the Valdez All in One team and they delivered quickly & with great…read morequality! They helped with mounting & assembly and were very attentive to the details. I appreciate their "ready to work" attitude & their respect for my property. Would recommend & will definitely be working with them again!

Premier Pressure Washing

Great service and amazing results! Very professional, on time, and made everything look brand new…read moreagain. Highly recommend!!

Signature Home Improvements

Craig has been doing "handyman" repairs on my 1950's ranch for 4-5 years. He has done everything…read morefrom replacing a window to fixing duct work and many things in between. He is a hard worker with great attention to detail as well as fair priced, kind, and moral. To all the single women out there - he doesn't do the 'Single woman Upcharge" and you know what I am talking about - the contractors find out you aren't married and your bill triples in size. But, not with Craig, your bill is your bill no matter what. He has a christian based sense of integrity - which over time gives me great peace of mind on my home repairs. And did I say he does a great job? He does - and cleans up after himself too!! I almost don't want to post this review - in case he gets too busy! :)

From the owner: We are friendly, prompt, clean & affordable! We are a full-service handyman company serving all of…read moreGuilford County, North Carolina. Give u a call for anything from small repairs to full bathroom or kitchen remodels. Painting, lighting installation, leaking faucets, broken HVAC, plumbing issues, you name it - we can help. Financing available with credit scores 550 and above.

Gomez Brothers Remodeling

(3 reviews)

We used Gomez Brothers for a full bathroom remodel and they did phenomenal work. Fabian was very…read morefair with pricing and you can tell they work hard and just do honest work. We will def be using them in the future. Fabian is like no others with communication. It is great. You will be informed every step of the way. Highly recommend this family owned business and will recommend to all friends and family.

This company responded very fast. Their estimate was able to be done based on the series of…read morepictures I sent them and it did not change once they got to my home. The work was done very well. You cannot even tell the ceiling was repaired. Already had them come out to make another repair. And plan to use them again for some other upgrades in a few months. The work is done efficiently and looks great. They are very punctual and professional.

Five Star Painting of Greensboro

4.1

(8 reviews)

We hired Five Star to paint the master bedroom of our new home. We closed on Thursday and needed…read moreall of the painting done on Friday so that we could move in on Saturday. It's a rather large room with vaulted ceilings so I was a bit worried that they wouldn't be able to finish it all that day. I met with Nathan, the owner, in early September to get a price quote and ask him about recaulking some trim in the vaulted ceiling. He typed up the quote that day at our house and emailed it to me immediately. Five Star was not the most inexpensive quote we received. In fact they were on the higher end - but you get what you pay for with them! Working with Five Star was easy, throughout the entire process. Sergio (our painter) showed up on time (early actually) and stayed a little late to ensure the job was finished in time for us to move in the next day. He did an impeccable job with the painting and was polite and professional to boot! Working with Nathan and Five Star was a breeze! They made everything easy, sent documents electronically, and followed up after the painting was done to ensure everything looked good. One small spot of caulking was missed on our ceiling and Sergio stopped by Monday morning to ensure it was fixed. He even repaired a couple dings the movers had left in the ceiling of our stairwell. I will definitely hire Five Star for future painting needs. If you do the same, ask for Sergio! He did a great job for us!

Five star painting of Greensboro should be negative 5 star! Poor quality and definitively not a…read moreprofessional job like promised in the contract! Subbing out the work to an "unprofessional" out of state crew that only wanted to finish quickly....and used the wrong paint to do trim work. Oh, and the site supervisor, had no idea what he was doing! Never kept in contact with me and my wife until the work was "supposably" completed and we pointed out all the "ERRORS" at walk thru. Second time...still major issues that wasn't completed! Sorry, not giving them a 3rd time as this "painting" crew was unprofessional and nothing but a bunch of morons!

Superior Fence & Rail of The Triad

great job on my fence - thanks new wood fence in…read moreGreensboro Oscar and his crew were great to work with

From the owner: Superior Fence & Rail is America's top-rated fence company, proudly serving homeowners with expert…read morefence installation, durable fence construction, and custom fencing solutions. With more than 100 locations nationwide, each Superior fence is built to exact specifications for beauty, strength, and long-lasting performance. Our team provides professional craftsmanship, exceptional customer service, and the fencing industry's best warranty. From privacy fencing to decorative and security options, we offer endless customization to fit your property's needs. When it comes to quality and reliability, Superior Fence & Rail of The Triad is the trusted local fence company you can count on.

Kyle and crew

Had a fence installed, selected Kyle after the quote process specifically because he made a great…read moreimpression - knowledgable, experienced, sensible, and answered all my questions and brought up some excellent points I didn't know to ask about. Excellent experience from beginning to end. The crew was pleasant, very responsive, did an excellent job in a short span of time, and the cost was completely in-line with all the other estimates. Great experience, would highly recommend.

From the owner: With over 15 years of hands-on experience, we take pride in delivering high-quality fence…read moreinstallation and repair services built to last. Whether you need a minor repair, a brand-new fence, or a complete replacement, our skilled team is committed to getting the job done right the first time. We combine expert craftsmanship with competitive pricing to provide exceptional value on every project. Every installation is backed by a 1-year labor warranty, giving you confidence that your investment is protected. In addition to fencing, we also offer a variety of construction and property improvement services to help enhance your home or business. Customer satisfaction is the foundation of everything we do. Our goal is to earn a 5-star review on every job through honest communication, reliable service, and outstanding results. Contact us today for your FREE estimate and discover why so many homeowners trust us for quality workmanship and dependable service. We look forward to making you our next satisfied customer!

Able Fence Builders

4.2

Starting with Lewis who came out to give me an estimate...he was so very patient with me and my…read morequestions and concerns. He demonstrated how the fencing would be put together and what the height would look like from a distant. Then the guys who came out to put up the fence were just as awesome and patient. They worked hard and continuously until the job was done. The big thing that stood out from beginning to end was the patience of the folks I dealt with. I am so very pleased with my new fence!!!! Thank you guys!

Being out of state and handling repairs can be very tiring. But Able Fence definitely helped ease…read morethe whole process without having to be physically present. Lewis helped us with coordinating the fence redo. He was very kind and patient while we were working for the HOA permit. We are very pleased with the outcome and recommend lewis and his team for any fence projects you may need:)

Floor Coverings International of Greater Greensboro, NC

See more unrecommended reviews

Always responsive and great service. Have had many services with him and never had a problem!read more

Mr. Howard and his team made this process from start to finish so easy and stress-free. Mr. Howard…read morecame to the home showed me the samples that they had measured the house and gave me two quotes for two different styles. We really love the one that we went with. His team came in did everything that they said that they would do with moving the furniture and putting everything back, they even took pictures of where things were. They finished in the time that they said that they would did some things that needed to be tweaked that I didn't realize, but the process was so easy and stress-free, and we LOVE the new flooring.

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38 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Danielle G.

4 years ago

The initial consultation was great. Once that was over it was a nightmare from beginning to end. The wood laid in our yard for over two months and so did multiple bags of concrete. We understand employees get sick but this was very ridiculous. When they finally got someone to do it the fence only took a day and 1/2 to be put together but they drove 3 hours one way to come do it and were not happy about that. We have not even had this fence for 3 months and the wood is warping and getting black spots. All we get told is " we completed the job" so don't waste your time, or money with this place they will not fix anything . For 9,200 This was by far the worst service I have ever had. Now I have to pay more money to hire someone to come fix the bad spots. Clean up was also a nightmare. I am still picking up nails and concrete pieces from my yard that is nearly bald because of the material laying on it for so long. The work they do is not guaranteed. It's we did the job .. even if the wood is rotten... they don't care. DO NOT HIRE THESE PEOPLE. read more

Will Y.

7 years ago

We saw a flyer in the newspaper to call Carolina Improvements for our estimate of a concrete pad for the rear of our house. We made contact and a rep was here within a week. We came to agreement on pricing and was contacted by the contractor a few days later. There was a rain forecast and the contractor was prompt to inform me in his rescheduling and kept his word as to when he would start the work. The work started 8 a.m. that Friday with James the contractor checking in with me as they progressed for my satisfaction of the work. 4:30 pm that day James and his crew were cleaning up the debris on my property and we had a beautiful 10 x17 stamped concrete patio deck. James arrived promptly the next day to install the concrete sealer and to power wash the muddy truck tracks from my driveway. Wifey very happy and me too. Just constructed a screened in Gazebo on the patio and I'm in the Gazebo typing this review. read more

Betty C.

5 years ago

Carolina Improvements is very impressive! They installed a new roof on our home as well as dismantled an old chimney about to fall. Mark our contact person was fantastic with all the updates since we had so much rain. The crew headed by Jack was great they were here early am everyday and got to work. It took 3 days since we have a very complicated old home with 2 stories. They started on Friday 1/22 and finished on Sunday 1/24 as it was going to rain again! These guys are the best and very professional and very friendly. I would highly recommend them and if we have anything else we need that fits this company we will use them again. Thank you guys! The Cummings Family Jonesville,NC read more

Lynn A.

4 years ago

Disgusting customer service!!!! This is not a home improvement company. It is a money racket with the worst customer service! I will tell everyone that can and will listen about this horrible company EVERY single chance I get!!!!! Just a small example.... They were going to charge $4,000 to put a door where there is currently a window and disconnecting a duplex that is where the door will go... I bought the door for $400 and have a licensed and bonded carpenter that is completing the project for $350. Saved $3,250!!!! Do not get sucked in by them taking payments. IT IS NOT WORTH IT!!!!!!! read more

Deborah D.

8 years ago

My husband and I contracted with Carolina Improvements to replace the vinyl siding on our home. The company's representatives were very professional and kept in touch to let us know the status of the material order and when work would begin. Although there was an issue with the material order, it was straightened out and work progressed. The installers assigned to our job did great work. We're very pleased with how the finished product looks. We would not hesitate to use this company again. read more

Jason A.

4 years ago

My wife and I have used The Improvement Store several times before for various projects on our house and they've always done good work and in a timely manner. They've also been really good about answering any questions I've had too. Thank you to Essence in the office especially for being so patient, and Jeff too. I'd highly recommend using them to anyone, and now our neighbor has new siding on her house because I told her to go to The Improvement Store. read more

Heather G.

2 years ago

We used The Improvement Store to replace all our windows and install a French door. Their pricing was fantastic and the installation of windows was very quick. While we had a few issues with the door installation, they resolved them all to our complete satisfaction and the quality of all products supplied was great and as advertised. I would recommend them to anyone needing this type of installation. read more

Donna H.

7 years ago

I am very pleased with my new roof. The people who did my roof were on time and Worked hard, They finished in a day and cleaned up my yard spotless. I am so happy with the way it looks. The price was good and they got us financed. Check them out for all your home improvements you will be pleased. read more

Richard W.

7 years ago

We are thrilled with our beautiful new roof and with the friendly, professional service we received from Caroling Improvements. They removed the old and installed the new roof in one day and cleaned up around the house and yard. We are very pleased with having chosen Carolina Improvements. read more

Angie W.

7 years ago

Carolina Improvements did a wonderful job installing a chain link fence at our house. Very easy to work with, kept us updated throughout the process and the paperwork/financing was quick and painless. We recommend you give them a call for your home improvement needs. read more

Lynn S.

8 years ago

This is a great company to work for. They came out, got the job done in a timely manner and cleaned up completely after themselves. They got it done just before the hurricane hit, boy were we thankful for that. Recommend this company to anyone looking for a roof. read more

Richelle M.

2 years ago

I had a chain link fence installed and I am very please. The job was contracted and completed in a very timely manner. The project managed kept me informed on the who, what, when, where and how's during the installation process. I will definitely use them again. read more

Patricia B.

6 years ago

Carolina Improvement done a fantastic job. They done our windows, sliding patio door, deck, two storm doors, gutters and stamped concrete. I give thanks to all the awesome workers. A special thanks to Jamie Snow who is the Installation Manager. read more

Melissa T.

7 years ago

We had a 6' privacy fence installed and a huge composite deck added to our house. Beautiful results and professionalism throughout the entire process. The job was done timely and the office staff and installers were excellent! read more

Donna B.

7 years ago

I would recommend Carolina Home Improvements to everyone... They do a great job, we are very pleased with what they done to our home it is beautiful. If you need windows, doors, siding ect. Give them a call you won't regret it read more

J L.

7 years ago

My wife and I love our new deck from Carolina Improvements. The composite deck boards and railings are great. I would highly recommend Carolina Improvements to anyone. Also, the customer service was top notch. read more

Quality C.

2 years ago

Great communication, Fast Service, Easy from start to Finish! I cant believe my roof got replaced in less than 5 days. Highly recommend The Improvement Store for all your roofing needs. read more

Jennifer H.

7 years ago

We wanted a fence for our fur babies! We went with black chain link and we couldn't be happier! Our dogs are much safer, and that makes us very happy fur parents! read more

Deliah C.

7 years ago

This was a good job from start to finish The product arrived and the roof was on They always asked if we were satisfied Overall good job read more

C. Kevin B.

7 years ago

I love my new deck! The work was done quickly, and the construction team left the build site in great shape when they were finished :-)

The Improvement Store - roofing - Updated July 2026

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I just have to brag about Cooley Roofing. A family owned business that is spot on! From getting the…read moreestimate, to hiring, and getting my new roof was a great experience. Nothing to say but good about this company. I'd like to thank Bennett, Paul, Jillian, Christina and all the crew that were responsible for making this happen! I couldn't even tell they had been here except for my beautiful new roof! They truly know what they're doing! Thank you all for your service, kindness and professionalism.

Cooley put the roof, siding and gutters on my parents home. They did an excellent job. I was very…read moreimpressed with the craftmanship and attention to detail. They also left the property clean and free of nails. I highly recommend them!

ABC Roofing and Exteriors

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(8 reviews)

Update on last review. Greg and his team have gone above and beyond to fix any problems associated…read morewith the install of the roof on said home. For their attention and consideration I have to go back to the 5 stars. thank you Greg for taking care of this fubar.

We had a tree fall on our house and it left considerable damage to our roof. ABC came and assessed…read morethe damage, and gave very helpful advice in the process. We were able to get our house repaired in the timeframe they quoted us and they did exceptional work. I will recommend to anyone, and use them again if I ever have the need to. Thank you ABC Roofing!

Pro Roofing and Exteriors

(3 reviews)

Highly recommend Pro Roofing and Exteriors! Boyd and Josh were a pleasure to work with and the…read morefinished product on our home was fantastic! I will certainly use them again in the future!

Boyd & Kyle reset our metal roof, primed & painted and pressure washed our log home. They were on…read moretime each day, completed the work quickly and it looks like a new roof. We recommend.

Canales Roofing

4.3

(17 reviews)

The Canales crew was responsive, well priced, quick, thorough, and exceptionally attentive to…read moreclean-up and safety. Not a single nail left behind. Very satisfied with my new roof!

I was in need of a new roof. I contacted Oscar Canales, the owner and asked for an estimate and…read moremade an appointment for the next afternoon. Oscar showed up right on time and after talking to me for a few minutes climbed up on the roof and did a complete inspection. After completing the inspection Oscar said he would work up an estimate and email it to me. He got the price to me the next day. I choose them to do the job after comparing them with my other estimates. They were able to do the job two days later and were done in one day. Owner and the crew were very friendly and professional and did a good job. They also cleaned up the site very well and hauled it all away. I would highly recommend them to anyone I know who need any kind of roof work done.

Roofing Decor

3.4

(15 reviews)

Sadie was amazing. She helped me with scheduling my roofing job so I could board my dogs. She…read morecared about their stress during the roofing. This helped me stay at ease. Colby was great as well. He helped me pick the proper roofing material and checked in when the roof was being installed. Amazing customer service all around!

I would not use this company. During the install of the new roof by Crossover's contract installers…read moredamage was done to our gutters. After numerous calls to Crossover they refuse to correct the damage. Now they don't even answer or return my calls. Please keep in mind the people that install these roofs for Crossover are not employees of Crossover but independent contractors.

Old Timers Roofing

3.8

(9 reviews)

Two years ago, when I wanted to replace my roof, I interviewed six different companies. I settled…read moreon the company I had dealt with annually for over a decade thinking our relationship would assure me of a good job. In this world of so many scammers, it is very difficult to find an honest company, let alone one that does excellent work as well. Thanks to the recent historic storms, I developed what I thought were roof leaks. I have since learned that this was caused by ice dams, a very rare event in the south. When I contacted the company that installed my new roof they refused to come out. They said "Let the sun melt it and you'll be fine." So, I thought "They must know what they are talking about." I'm not a roofer and though that didn't fit with my common sense, what could I do? Plus, I had paid for an extra long, extra comprehensive warranty at the time the new roof was installed. I posted about my experience on social media and was contacted by Luke from Old Timers Roofing who advised I should take care of it now to prevent more damage, and that they did that kind of work. I'm always leery of someone who contacts me through social media saying "I can fix that" because you never know if they are the real thing or just someone trying to earn a quick buck who really doesn't have the experience and knowledge. I researched the BBB and several other sources that rated them highly. So I decided to give them a chance. Luke informed me that most warranties would not cover ice damage because it was so rare in the south. Strange that my old company didn't mention that but when I called them back they said Luke was right. Luke referred me to the owner, Josh, who immediately sent out TJ to break up the ice dams. All three assured me my roof would be fine but, if I hadn't cleared the ice dams, I could have had serious damage. I couldn't believe someone would even come out in this weather. I feel much better knowing that as a result of their efforts, I won't have more damage. TJ also recommended I have a water mitigation company check for damage though he thought mine was probably slight. I appreciated that advice as this was all new to me. As someone who is not wealthy, I was very concerned about the cost for Old Timers to break up the ice dams but knew it had to be taken care of to avoid even more expensive repairs down the road. I was stunned when Josh refused payment. My only regret is that I didn't hire them to put on the new roof. I always have my roof inspected three times a year to identify problems before they become serious. Despite having a warranty I will now be using Old Timers Roofing as I have lost confidence in the company who put on my new roof. I had been their customer for over a decade. I highly recommend you contact Old Timers Roofing for any roofing needs. They have shown themselves to truly have "Old Timers" values of honesty, hard work and knowledge. I doubt you can find a better roofing company. Thank you Josh, Luke and TJ! God bless you and keep you safe! UPDATE: A month later I had the company that installed the roof to check it, once all snow and ice were gone. Thanks to TJ's work I had NO ice damage, nor water issues inside. Thanks again Old Timers!

Great company to work with they are super professional and friendly. They did an amazing job with…read moremy grandmothers roof and the owner takes pride in his business. I highly recommend them!

ProCover Exteriors

If you're looking for a top-notch roofing company, Ryan Brazel, at Procover Exteriors is your guy…read more From start to finish Ryan was exceeded our expectations and went above and beyond by helping us replace our old roof on an investment property. Since this was our first time replacing a roof his guidance was truly appreciated. With Ryan's level of service and the quality of Procover Exteriors' work, we will be repeat customers.

Hand Nailed Roof