I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Did a awesome job on our house the roof looks great they knocked it out in about a day reasonably…read morepriced and very professional

Wimmer Siding and windows just installed all new windows in our home (28 windows total). They were…read morethe lowest of the FOUR estimates we got and did a great job installing high quality windows. The owner, Joel, is a man of his word, responsive, and stands behind his work. Very happy to have found this company.

Let me start by saying that I am life long Pella consumer. I upgraded my first home with (13) Pella…read morewindows and (3 ) Pella doors. This unstall was completed in (5) weeks after the initial order with no flaws whatsoever. I was 100% satisfied with the LOWE'S installation team. I decided to have a front door and storm door installed on a new house just for the sake of having a Pella product in my new house. I made the mistake of using Pella of NC and it was absolutely the worst experience I have encountered in my 35 years of home ownership dealing with all sorts of businesses and contract services. My order consisted of an exterior door and a storm door. If not for the excellent installation by Jimmy, I would rate Pella at ZERO STARS if possible. It took nearly 7 months to finally get the door and proper hardware installed due to damaged product, several re-orders, and a no-show by Pella on a scheduled installation. Pella did offer a compensation of slightly less than 10%, but I feel I deserved more based on the following timeline: 12/9/24: Doors ordered 2/6/25: (1st install attempt) Door was severely damaged and had to be re-ordered 5/2/25: (2nd install attempts) Pella was a no show and did not contact me. (inexcusable) - Pella informed that my new door was "missing" and they would call me back when found - After a week they called and said they could not locate the door and had to re-order again 6/13/25: (3rd install attempt) Both doors are installed but there were no hardware/handles for the door - Hardware was re-ordered 7/7/25: Door hardware was installed Several Pella employees confided in me that Pella management can't keep up with small orders and that a recent influx of new employees was the cause of mismanagement and poor communication within Pella. Based on my experience, it is obvious that several key players on the Pella team have reached their level of incompetence. I would definitely consider other options based on the high number of one star reviews on Google, Yelp and the Better Business Bureau.

It's been almost a month. I emailed customer service per their request. Still nobody has reached…read moreout, contacted me, followed up by phone or email. I've provided them everything they needed to look into this. They simply do not care.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

The workmanship of the team doing the install was fantastic. The quoting process was easy and…read morestraightforward. They truly do not ask for any payment until complete (but they do ask for payment on the day of install.) I deducted stars because it took a very long time. I placed the order in Aug 2025, and the final work was not completed until June 2026. Nearly every window had service issue with broken pieces, dangerously sharp (and ugly) welds, etc. I also ordered a custom color that was not the same color as the chip I selected from. Zen was very responsive and took care of everything, but it took several trips and additional orders with the factory for replacement pieces. They sent delicious cookies asking for a review, several months before the install was complete. The quality of the windows is not at all as expected. Again, the install is great. I think they did everything well to make sure the install around the window was sealed, insulated, and caulked well (very neatly done). However, the actual windows are not very efficient. I've been through a cold part of winter and through hot summer. There is no positive change in my HVAC bill in the past six months, in fact, the energy usage has gone up, and I can feel the heat or cold radiating through. In summary, Zen Window's customer service and installation is excellent. The quality of the product has been extremely disappointing. I would not recommend the product. Not at all a good value. I do not feel like I got what I paid for. I don't see a difference between these and cheap builder grade windows.

Having recently moved to a new town and home my wife and I decided to add an all-seasonal room to…read moreour home. I googled Yelp and read reviews and found great reviews about Storm Guard of the Triad. Their bid was a little higher, but the reviews said were more than favorable. The project started first of April should have been finished in two to three weeks by their estimate. The room was complete with a few areas of touch up needed the first week of June. I never heard from the owner until July 4th and he finally made his way out second week of August two review the work, now as we head into September 11,2025, we are getting the project wrapped up. It would be very difficult to recommend a company whose owner does not care about your project, honestly, I am not sure if I hadn't made calls and threats, we would have ever gotten the room complete. Total incompetence and unless you have a lot of patience you should shy away from this company.

Storm Guard was referred to me by a friend to put gutters on. They were great from start to finish…read more. I would recommend them to anyone. They did a professional job

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.