Took pride es 2 mobility scooter in for simple diagnostic I…read moream a senior amputee on a fixed income Went into established and asked for a simple diagnostic on why it would not charge I was charged a 125.00 dollar on this matter It was nothing more than a 5 dollar fuse Was contacted by staff which was very sarcastic and rude over the phone letting know it was nothing more than a 5 dollar fuse Went down to pick my scooter up and was surprised to be charged 130.00 dollars for a 5 minute fix I highly recommend checking internet on any electrical items you might have prior to taking to this store Pricing is completely ridiculous I give them a zero star rating

Their customer service needs improvement. They need to be more respectful to the handicapped…read morecommunity. My caregiver and I went in about a month ago to look at different durable medical equipment for me. They were supposed to order specialized utensils for me that I was to come in and look at first, as per Valley Medical, to see if they were compatible for me and if the price was right, then I would have purchased them. Valley Medical just ignored me and never gave me that chance. We have now went to a different business that truly cares about their handicapped clients. Shame on you, Valley Medical!

I was in need of a ride on scooter so I could attend my sons graduation. Health quest was…read morewonderful and had the right scooter that I need. I would not have been able to get down to the football field for the graduation if I didn't have the ride on scooter what a life saver and I was able to enjoy the graduation without my legs hurting. Customer service was wonder helpful Vanessa was the best. If you need to rent a ride on scooter or any other scooter go to Health Quest!

Vanessa is a hands on type of owner. She is available to answer all questions and is very helpful…read morewith suggestions and working with you and problem solving to meet your needs. I will be back.

Truly a life saver! Shared some diabetic supplies with me that I desperately needed for my son! If…read moreyou have medical supplies to donate, call her. If you are in need of medical supplies, support this business.

My mom's coming out to visit, and very last minute we realized I was going to need a wheelchair for…read moreher and some other things to make her visit with us a little easier. Nancy is amazing, I was blown away at how helpful and kind she is. A gentleman donated a wheelchair, and we were going to rent one for $30 a week. She would've given it to me for free, which is just beyond amazing, we gave her $30 for that and bought a couple of other things. We will donate it to someone else when we're finished with it in 10 days. She also threw in a Little mesh backpack that we could keep items at her reach. I know where I will send all my friends and anytime I need something. I will come here.

Nick @ Bee Medical in Rancho is our HERO! My dad is a…read moreparalyzed veteran (non-service related SCI: para @T4) with an at-home hospital bed issued by the VA to prevent pressure sores. But it breaks 2x per year, almost always at 5pm on Friday & it takes the VA weeks to fix it. Dad was admitted to Mather last week with new heart issues after his VA bed broke AGAIN, and was due to be discharged before his VA bed was repaired. :( We contacted Nick @Bee Medical in Rancho to see if we could buy a comparable bed ourselves, out of pocket, to be used as an instant back-up now, and for future VA issues. Nick went through all the options with us, found the best bed to meet my dad's specific body mechanics/limitations, AND our budget (no pressure to upgrade/exceed our budget). Nick assured us he that would have a bed in our home THE NEXT DAY, even if the one we bought was delayed in delivery (he'd bring us a rental for temporary use so Dad could come home ASAP). Nick was able to deliver our purchased bed, the very next day, just in time to put my dad to bed after his exhausting week-long hospital stay. His new even bed comes with a 5 year manufacturer warranty service, including same/next day technicians, even on the weekends (which Nick personally services himself). Having this reassurance & local reliability will drastically reduce my mom's stress & panic every time the VA bed fails & takes dozens of calls & days to repair. Dad's now got a comfortable, affordable, 2nd bed in his room, that will never have the same downtime & red-tape, even if it has issues in the future. THANK YOU, NICK!!! HIGHLY RECOMMEND!!!

I have been going here for years for my compounding medications. They have great service and I have…read morebeen very pressed with their auto mail service never out.

Jen the pharmacist is always so kind and helpful. I've never had a bad experience here. They are…read morealways polite and prompt.

Jen Might be the best pharmacist I have ever dealt with. He has been a great help to me in my…read morerecovery from having to be in the hospital. He is always checking my medications and ensuring when combined they dont have conflicts or cause other issues. He is friendly and professional and is able to deliver my medications to me regularly. Five stars are not really enough in a rating for this pharmacist. his is the example all the others should be shooting to achieve.

I went there for the respiratory therapist visit with CPAP supplies. Ashley H respiratory therapist…read morewas amazing. The people at the front desk were great, Ashley was amazing and customer service, very knowledgeable helped me out completely. Highly recommend their services. 5/5 stars!!!

Ashley was very supportive and professional in helping us determine how to better use the cpcp.read more

My mom is constantly ill for one reason or another, plus she is fragile, over weight and a hard…read moreperson to live with. Every week I am in charge of shopping and doing a variety of errands for both of my elderly parents. On some days, my dad and I have been sent around town searching for a transport chair and toilet seat, that is sturdy, comfortable and wide enough to accommodate all of her difficulties getting in and out without causing pain and discomfort. Needless to say that perfect wheelchair seems hard to find. That's when my dad mentioned we should check out Lincoln Medical Supplies. We have already visited them a few times with numerous questions. A very nice and knowledgeable young woman has helped us each time. She goes out of her way to assist us as we browse the store taking photos and measurements for my mom who remains at home mostly bedridden and refuses to leave the house. We were given a number of helpful options to think about and discuss with my mom. I really appreciated her efforts in showing us all the available choices that are out there for special order. Now, I just need my mom to make a decision, so we can all move forward! The problems we face, is that once the chair is purchased it can't be returned if my mother doesn't like it!

Great service, very knowledgeable staff, many excellent and relevant products. Tracy H, Lincoln, CAread more

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

Salesman was patient and helpful. The store seemed to have everything pertaining to mobility and…read moreconvenience. Compared to other mobility stores the prices were lower.

Not a chain store pharmacy. It's local, small and very kind doctor and staff. I've never ever had…read morea problem here. Pharmacist is warm & friendly-- happy to answer any questions. Happy to answer all phone calls personally, never voicemail. After a few visits, they know your name as soon as you walk in. Supplies of medical devices (not exactly sure since I've never bought any). They do have a large selection of walking canes. There are a lot of over-the-counter medications like for allergies, cough & cold and many vitamins/supplements. Prices are great. Meclizine aka Dramamine is about $7 for 40+ pills-- anywhere else you're gonna pay $8 + for 10-15 pills. MUCH BETTER PRICES HERE. If you appreciate friendly and personal service, Bidwell Pharmacy is the place to go.

Said they are not able to call you on a landline to tell customer there perspiration is ready for…read morepick- up!