My best friend had her engagement party here. It's a large, plain room that you can decorate to…read moreyour heart's content... as long as you don't put any holes in the wall. Thus, we were relegated to mainly ceiling decorations. They have a full kitchen for your self-catering needs. Parking lot is small, but there is plenty of parking along the side of the one-way street.

I enjoyed my stay. My cousin, who was getting married at the time, blocked rooms at this hotel…read more So naturally I booked a room there, and got the king bed guest room. Check-in was fast, even with the long lines. What's interesting is that the front desk has these little assorted vitamin tablets to put in your complimentary water bottle. I've never seen that before, but maybe that's what happens in a country with socialized healthcare. I totally appreciate that! The room itself was clean. The AC worked fine. I find that the air can be dry in hotel rooms, but I didn't experience any issues. The lobby has a lot of seating. The on-site restaurant had good food and great service. The staff was VERY patient with my big and loud family, which I also appreciate. The property isn't too far from shopping and restaurants. Though it was summer so the weather was nice. I can't imagine walking in the middle of winter, though I guess walking would be safer than driving for me since I'm not used to driving in the snow. The nearest grocery store is like a 5-min walk so it is doable. I recommend this Marriott property if you need a place to stay in Waterloo since it's close to restaurants, shopping, and the university.

We stayed overnight after our nieces wedding reception nearby. The bed was very comfortable, we…read morehad a corner suite so the room was nice and quiet. The suites are enormous and feature a king bed and pullout sleeper sofa. There's a good sized kitchenette area that's completely stocked with dishes and cutlery plus fridge/freezer, microwave, sink and dishwasher - no cooktop. Bathroom is large and well lit and the towels are nice and large. Front desk staff were friendly and helpful. The free WiFi is very good or you have the option to upgrade if you're doing something that requires a lot of refreshes. We had no problem watching Netflix and doing work without the upgrade. Parking costs additional - $12 per night at time of review. There is a small garage and lot adjacent and a large parking area beneath the hotel. There are electric charging spaces available also. Facilities include an on-site restaurant serving breakfast and dinner. There's also an indoor pool, sauna and gym. Everything is clean and modern and the central location can't be beat - highly recommend.

Federation Hall is a great venue to hold a reception of any kind and is located right on the…read moreUniversity of Waterloo campus. As a wedding venue (I've been to two weddings here now), it is ideal. First of all the bar is as long as the room is wide so there is no chance of a backlog at the bar. There are probably 10+ stalls in the bathrooms so plenty of room there and the sound system and DJ booth are all very professional. The venue holds up to 350 people, so it's big. The head table is raised up quite high with an elegant curtain backdrop and stage lighting which makes everyone extra beautiful for photographs. The speeches are also done on the stage so you can always see the speaker. Both weddings we've been to we've been very impressed with the food and service. I believe we had chicken cordon bleu and a prime rib at both. The food really was tender, juicy and flavourful. More than I can say about many wedding venues I've been to. They have a hot table for serving things like a poutine bar or an appetizer table with warm foods. The staff also comes around with hors d'oeuvres during cocktail hour. They have a 3rd level balcony that overlooks the dance floor for bigger parties (like the student events I've been to here). Another perk to the venue: The residences that are just steps away can house guests for much cheaper than any of the local hotels. This is a great place for a wedding, corporate event, Christmas party or whatever else you can dream up. The space is enormous! (Check out their photo gallery: http://catering.feds.ca/gallery.html)

My husband and I held our wedding reception at the St George on September 4th, and I'm still SO…read moreupset about the treatment both during & after the wedding. To name a few of the issues we experienced: 1. about 60-70% of guests had food poisoning after the wedding. 2. We had asked for sangria to be served during the cocktail hour, they served it in a juice dispenser and completely unlabeled. Kids were drinking it until one of our family members tried it and realized it was alcoholic. 3. They were understaffed for an event of our size which meant dinner was so long! There were about 30-40 minutes between courses. It wasn't a suprise we were having a large wedding. This led to such a delay in our timeline which meant we had to rush through everything else. 4. Staff was nowhere to be found during our first dance which meant all the lights were on - they usually dim the lights, our MC's had to find them and when they couldn't they asked a guest who used to work there for help. Once we brought all of these issues to their attention, they first emailed us a whole bunch of blatant lies which I had to correct via picture proof, they finally came back and basically said they would do nothing for us. Honestly, spend your money elsewhere, you don't need that kind of stress during your wedding or after for that matter!

Terrible Food, nice Venue but Food not kept Hot, Cheap Buffet, Terrible Service, even the parking…read morelot was not plotted after getting a foot of snow, some people hit the curbs that were not visible! It is like they don't care at all once you have the place booked! They really should take some pride in the Food they Serve and hire some more people, or better train the lazy ones they have! Not impressed at all. But lovely Hall!

Mac and cheese was the bomb! Service was really fast. We were served right away and the food came…read morereally fast. Highly recommended.

Always excited for new places to hang out uptown. This place seemed interesting: cocktails and…read morevideo games. First impressions upon arriving on a Friday night in March 2018 was that the place seems very open and sterile. Not intimate at all. I think the lighting didn't help- super bright pot lights (later around 11they dimmed the lights a bit and that helped). Cocktails were kind of pricey - especially if their target is students. I'm not a student but still for the types of cocktails and atmosphere they were pricey ($14-$16). Had a vegan dessert, was good. Service was good. The videos games were a fun distraction. I'd be willing to give this place another chance. I'm sure there are some kinks they are working though and they will get better. Looking forward to seeing what they do with patio. Does seem like they want to hold a bunch of different events on weeknights. I think they are still figuring out their niche:)

Such a terrible experience traveling with a team staying at this hotel. Firstly they only will give…read moreout 2 keys per room which when we are saving members money and putting 3 in a room, makes this more difficult than it needs to be. As many teams do, doors were decorated (with painters tape - not our 1st trip) and housekeeping ripped them down. no asking just tearing artwork down! When checking out I was told that one of the rooms I was paying for had already been paid. I told them that I had not yet paid, no reasoning or calling in someone else to help, they didn't let me pay. Knowing this was a mistake, I would figure it out with in the team, which I did. However the person who paid for my room also tried to undo it and was not able to. Then 3 days later after settling with the other person the hotel charged me. If they had just listened to either of us - maybe looked to see what other rooms that card had paid for and called them while we were still there? Terrible rude customer service with the philosophy 'the hotel is always right'. Saturday night when we returned to the hotel at 10pm after a full day of competition and an early morning on Sunday, there was booming loud music. We were on the 4th floor and it sounded like it was right under us. When we called the front desk we were told that they would be done soon. It was terribly loud and was not done for another hour .. on time change night with a 6am morning. Overall just not welcoming or helpful staff.

Very hip and modern looking. Clean. Friendly service. Great location downtown. King room…read moreaverage in size. Nice desk space, lounge chair - with table you can work from. Comfortable beds and linens. Coffee maker, fridge AND microwave. Parking is a nominal fee, but the location is downtown so you have to pay for parking everywhere. The cost here is a fraction of the cost at nearby lots. The halls are a bit confusing lol, but nice views. Small bathroom, but it's clean and looks newly renovated. I travel here for work often and look forward to staying here again.

If you are looking for a great German/Bavarian meal, look no further that the Concordia Club…read more This place is also a banquet hall, but they have a good sized restaurant in the lower level. Look for specialties like rouladen, schnitzel, sauerbraten and more. Since it is close to the holidays they have a roast duck special for the month of December (yum!). Prices are very reasonable and service is friendly and knowledgeable. They also are licensed so lots of options for beer, wine etc. We had the duck and schnitzel. Soooo good. The duck came with red cabbage and potato patties. The schnitzel came with home fries and steamed vegetables ( although you could have spatzle if you liked). Please note that even though their online menu shows a variety of salads for those who want lighter fare - the menu handed to us did not show those options. My friend was however able to order a Caesar salad with a grilled chicken breast which she said was wonderful. Her hubby had the rouladen. All the meals were great. We were covering the Black Forest cake at the end but could not do it ( the portions being very generous) so we took some slices to go! Great choice as it was delicious. Note- if you are small portion eaters think about sharing a meal or be prepared to take a good amount home with you!

I just came back from celebrating Oktoberfest in Munich this past September and friends from Munich…read morewere coming to Canada to visit us as well so I thought it would be nice if we took them to see what KW Oktoberfest was like. I cannot believe the embarrassment I felt from Concordia! I thought it would be a nice day/evening out to take our German friends to Concordia for dinner and a few beers. What a disappointment - beyond pathetic! The food was nothing less than a bunch of slop I wouldn't even feed my dog. The old bag serving it was so belligerent even the woman selling the food tickets was shaking her head at the attitude. But enough of the customer service, that I can I get past because that's so typical of Canada anyway. It's the food that I have a real issue with - TOTAL GARBAGE! Lost my appetite just looking at it and just pushed the shit aside. Way to go Concordia, you really represented yourselves well in front of our German visitors. I'm sure they'll have a lot to talk about when they return home. First time in a long time....NEVER AGAIN!!!

Decided to spend Christmas 2024 in St. Jacobs at the Homewood Suites by Hilton. Phoned hotel to see…read moreif room had been cleaned and early check in was possible to which front desk confirmed both. Arrived. Front desk girl, Macklyn, was polite and friendly and gave us our key cards to room. Upon entering room, noticed that room had definitely not been cleaned. A magnet was still affixed to the door on the outside alerting of a pet in the room (and we had NO pet with us). The tile floor in the kitchen had not been swept. The dishwasher was loaded with dishes. There was soap scum and hair in the tub and only one towel for two people for a 3-day stay. Beds looked hurriedly made. Frantically drove to nearby Dollarama to pick up basic cleaning supplies (on Christmas Eve) to clean room only to discover the sole light that was over the tub/shower was leaking water. Informed front desk and they asked me if I wanted to change rooms. (Were pleasant and accommodating but seemed truly unfazed by the situation). Changed rooms and newest room, while slightly better (in terms of having been cleaned), detected a faint pet odor in bedroom. Again, dishes had been left in the dishwasher. Retrieved a couple of bowls from cupboard to find food caked on them. BREAKFAST: continental. Not huge selection, mostly cold options such as yogurt, muffins, fruit. Sufficient space to accommodate seating and tables were clean. Was surprised to find out that there was no 24 hr coffee made available to guests in lobby/restaurant area - just water with lemon. Also, Manager's reception is usually offered each Wednesday (and Christmas was on Wednesday), but they did not offer that. Instead, Front desk told me to call the following day to inquire if something was "going to take place." I guess they were unsure themselves? Called Christmas Day at 3pm to see if anything being offered in lobby/restaurant area. No answer at front desk. Phone rang at least a dozen times. Made numerous calls in the span of 15 minutes and no one picked up at front desk. Went down at 5pm (as that is when the Manager's reception would normally be, from 5-6:30pm) to find out that there had been a few trays of cookies and squares and hot chocolate. By then, only a few squares and cookies remained. The hotel could have informed their guests by a note on their door, or a courtesy call to inform when they were planning on putting out something. Should not have been the guests responsibility to call down to see when or if something was taking place. Disappointing, to say the least! CHECKING OUT: Upon leaving, I called down to front desk to see if housekeeping or busperson (do they still have those?) could bring up a luggage carousel and no one was available to do that. Up to the guest to be responsible for that. OVERALL IMPRESSION: will not be returning to this hotel again. Advice: fire housekeeping staff or at the very least, retrain staff and follow up by checking rooms to ensure highest cleaning standards are being met. (I also note that when I had to go down to return my old room key, another guest was complaining of their room not being clean, mentioning that their dishwasher was stacked with dishes, not having been unloaded). I was compensated with two bottles of complimentary water for our troubles in having to switch rooms. No monetary offer to reduce the amount on my total bill, or an offer to stay a free night. Just an overall frustrating experience.

I've stayed here multiple times and each time had been great. Great facilities and rooms…read more.. staff... food... convenient location. All of it. What spurred me to write a review this time was the housekeeping supervisor. I travel with my two kids often and it's sometimes not easy to juggle two little monkeys. Her friendliness, help and demeanor with them helped brighten our day! She has genuine kindness in her eyes and it was noticed by my kids too. Thank you, Ashley, and thanks for the smiles!